Environmental performance policy indicators for the public sector: The case of the defence sector

Journal of Environmental Management, nº 82 p. 410–432

Implementação de um sistema de gestão da qualidade na empresa Qualidade de Basto, E.M.

Dissertação de Mestrado em Gestão Integrada da Qualidade, Ambiente e Segurança

Give some to get some - Analysing the relationship between worker satisfaction with human resources management and perceived individual performance in a Portuguese hospital

The purpose of this study is to investigate the association between the satisfaction with HRM practices in an organization and the workers' perceived performance. We are interested in learning if indeed workers that are more satisfied with the organization’s practices will also perceive themselves as more hardworking than others, thus confirming the happy-productive worker hypothesis, from an individual perception standpoint. Data originates from a large Portuguese hospital, with a sample of 952 clinical and nonclinical hospital workers. Data was originally explored using SPSS software and later tested in AMOS software where a multiple regression model was constructed and tested. Results indicate that overall satisfaction with HRM practices are related with the workers’ perceived performance; most of the HRM satisfaction subscales also relate, except for pay and performance appraisal, that do not seem to be good predictors of the workers perceived performance. The present study is based on a single large public hospital, and thus, these findings need to be further tested in other settings. This study offers some clues regarding the areas of HRM that seem to be more related with the workers’ perceived performance, and hence provide an interesting framework for managers dealing with healthcare teams. This study contributes to the happy-productive worker hypothesis research, by including seldom used variables in the equation and taking a different perspective. Results provide new clues for investigation and practice regarding the areas of action in HRM that seem to be more prone to elicit perceived effort from the workers.

Modelos de avaliação da qualidade do atendimento na prestação de serviços públicos: aplicação da metodologia de scoping review à tomada de decisão com base na evidência (evidence-based management), na Administração Pública.

Dissertação apresentada como requisito parcial para obtenção do grau de Mestre em Estatística e Gestão de Informação

Health care marketing: the theory of planned behavior applied to patients' choise between private and public providers in the portuguese health care system.

Dissertation submitted in partial fulfillment of the requirements for degree of Master in Statistics and Information Management.

Gestão de Obras: Aplicação prática em ambiente empresarial

O presente Relatório de estágio enquadra-se no âmbito da disciplina de Dissertação / Projeto / Estágio, do Curso de Mestrado em Engenharia Civil, do Instituto Superior de Engenharia do Porto subordinado ao tema “Gestão de Obras: Aplicação prática em ambiente empresarial”. O estágio foi realizado na empresa NEGRO S.A., empresa que atua no mercado Francês, no sector da construção civil no âmbito de obras públicas e privadas. Foi com grande satisfação que o estagiário abraçou esta oportunidade de poder realizar um estágio neste setor da engenharia civil, integrando uma equipa de trabalho com uma ampla experiência no mercado. Foi igualmente gratificante poder aplicar os conhecimentos adquiridos ao longo do curso e enriquecedor adquirir novas competências, através da resolução das dificuldades ocorridas no dia-a-dia durante o estágio. Considera-se assim esta experiencia como uma mais-valia para ingressar com êxito na futura vida profissional. Este documento descreve essencialmente as tarefas realizadas ao longo do estágio. Estas tarefas foram executadas recorrendo aos conhecimentos adquiridos durante a formação académica, nomeadamente no que se refere a planeamento, qualidade, gestão de obra e segurança e saúde no trabalho e com finalidade de alcançar os seguintes objetivos: - Proporcionar a integração do aluno no ambiente empresarial, realizando as atividades planeadas; - Propiciar a aplicação dos conhecimentos e competências adquiridas ao longo do curso, utilizando os casos reais durante o estágio; - Resolver problemas concretos de engenharia civil em meio profissional e empresarial; - Proceder a recolha de informação com vista a resolução dos problemas que surgem ao longo do estágio; - Analisar as situações que surgem durante a realização do estágio, estabelecendo conclusões; - Desenvolver metodologias aplicáveis no contexto do estágio; - Recolher dados e interpretar os mesmos no contexto do estágio; - Estabelecer conclusões sobre as experiências vividas durante o estágio; - Analisar o impacto do trabalho realizado na instituição de acolhimento.

Lean, agile, resilient and green supply chain management interoperability assessment methodology

Dissertação para obtenção de grau de Mestre em Engenharia e Gestão Industrial (MEGI)

Parametric portfolio policies: An application for a global tactical asset allocation model

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Finance from the NOVA – School of Business and Economics

The human side of change: Qualitative research on a public sector hospital merger

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Was ageing a cause for the increase in hospitalization costs, in the Portuguese public hospitals, between 1994 and 2010?

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

The impact of banks dimension on profitability, sustainability and efficiency: An analysis for the Iberian financial system

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Evolution in public procurement and the impact of e-procurement platforms: A case study

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

TSKY: a dependable middleware solution for data privacy using public storage clouds

Dissertação para obtenção do Grau de Mestre em Engenharia Informática

Geospatial technologies for public participation: better decisions for smarter cities?

Dissertation submitted in partial fulfillment of the requirements for the Degree of Master of Science in Geospatial Technologies.

Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - Interacting with public agents

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics