Lean, agile, resilient and green supply chain management interoperability assessment methodology

Dissertação para obtenção de grau de Mestre em Engenharia e Gestão Industrial (MEGI)

Supply Chain Management has become a tactic asset for the current global competition situation. Innovative strategies such as Lean, Agile, Resilient and Green emerged as a response, requiring high levels of cooperation and of great complexity. However, the strategic alignment of operations with partners in supply chains is affected by lack of interoperability. The present work provides a framework to enhance SC competitiveness and performance by assessing interoperable SCM Practices applied in automotive industry. Through a pragmatic interoperability approach, this methodology describes in detail the form of application using analytical hierarchical process (AHP) and Fuzzy sets as support decision making models, ensuring a systematic approach to the analysis of interoperability with appropriate criteria for assessment of situations that require high levels of collaboration between partners. Through a case study in a Portuguese automaker, it was possible to test the methodology and analyse which areas lack interoperability in the implementation of SCM practices.