Silêncio/Voz nas organizações e segurança psicológica

Dissertação de Mestrado, Ciências Económicas e Empresariais, 16 de Dezembro de 2015, Universidade dos Açores.

Jogos Sérios para Lean Manufacturing: “Jogo: Método 5S”

A crise económica global que se faz sentir leva a que surja uma necessidade de aumentar a competitividade das empresas, através da melhoria de performance dos seus colaboradores. Nesse sentido, Lean Manufacturing é uma área que merece a atenção das empresas e dos seus colaboradores, uma vez que os seus principais objectivos são o aumento da produtividade, a redução dos desperdícios e a optimização dos recursos disponíveis. Uma ferramenta do Lean que merece especial destaque é o Método 5S, que permite aumentar a produtividade através do aumento da organização do posto de trabalho. Uma vez que usar postos de trabalho a mais, de modo a que os colaboradores pratiquem e aprendam a aplicar as regras do 5S, fica dispendioso em tempo de trabalho e custos acrescidos pela paragem da linha produção, surge a necessidade de criação de um Jogo Sério que ajude na aprendizagem destes temas. Um breve estudo do mercado revelou que esta necessidade não está a ser devidamente respondida. Existem algumas entidades que se dedicam ao ensino e partilha deste tipo de conhecimentos, sendo poucas as que têm ferramentas digitais disponíveis. Esta dissertação propõe um Jogo Sério que pretende dar resposta a esta necessidade, permitindo pôr em prática o Método 5S, servindo ainda como ferramenta motivadora, para que o colaborador aprofunde o seu conhecimento na matéria. Esta abordagem prática encoraja o jogador a aprender por tentativa e erro. Informações mostradas ao longo do jogo permitem uma aprendizagem sem haver uma sobrecarga cognitiva. A avaliação do jogo, realizada por um grupo de alunos que frequentam o Mestrado em Engenharia Mecânica, demonstrou que a nossa abordagem é eficiente e resulta na aprendizagem dos conceitos 5S.

Monitorization of alveolar deposited surface area of nanoparticles and ultrafine particles in different environments

Nanotechnology is an important emerging industry with a projected annual market of around one trillion dollars by 2015. It involves the control of atoms and molecules to create new materials with a variety of useful functions. Although there are advantages on the utilization of these nano-scale materials, questions related with its impact over the environment and human health must be addressed too, so that potential risks can be limited at early stages of development. At this time, occupational health risks associated with manufacturing and use of nanoparticles are not yet clearly understood. However, workers may be exposed to nanoparticles through inhalation at levels that can greatly exceed ambient concentrations. Current workplace exposure limits are based on particle mass, but this criteria could not be adequate in this case as nanoparticles are characterized by very large surface area, which has been pointed out as the distinctive characteristic that could even turn out an inert substance into another substance exhibiting very different interactions with biological fluids and cells. Therefore, it seems that, when assessing human exposure based on the mass concentration of particles, which is widely adopted for particles over 1 μm, would not work in this particular case. In fact, nanoparticles have far more surface area for the equivalent mass of larger particles, which increases the chance they may react with body tissues. Thus, it has been claimed that surface area should be used for nanoparticle exposure and dosing. As a result, assessing exposure based on the measurement of particle surface area is of increasing interest. It is well known that lung deposition is the most efficient way for airborne particles to enter the body and cause adverse health effects. If nanoparticles can deposit in the lung and remain there, have an active surface chemistry and interact with the body, then, there is potential for exposure. It was showed that surface area plays an important role in the toxicity of nanoparticles and this is the metric that best correlates with particle-induced adverse health effects. The potential for adverse health effects seems to be directly proportional to particle surface area. The objective of the study is to identify and validate methods and tools for measuring nanoparticles during production, manipulation and use of nanomaterials.

Silence in organizations and psychological safety : a literature review

In the business world, employees can contribute with information, ideas, concerns, opinions and proposals to their managers in respect of: (1) the way work could be performed, (2) what should / should not be done in the workplace, (3) how a particular decision can be implemented, and (4) how an organizational policy should be formed and executed (Rego, 2013). However, due to a diverse set of factors, employees often choose to remain silent in the workplace. One of these factors is psychological safety, which describes employees’ perceptions of the consequences of taking interpersonal risks in the workplace (Edmondson, 2014). The following paper is essentially a literature review and its aim is to, firstly, make a brief approach to factors reported in the literature that may affect employee voice and silence, followed up by an explanation of the types of silence that can be engaged by employees. Besides that, the authors will also make an approach to physical and psychological safety. Lastly, it will be reported some links, mentioned in the literature, between employee silence and psychological safety.

Oxidative Leaching of metals from electronic waste with solutions based on quaternary ammonium salts

The treatment of electric and electronic waste (WEEE) is a problem which receives ever more attention. An inadequate treatment results in harmful products ending up in the environment. This project intends to investigate the possibilities of an alternative route for recycling of metals from printed circuit boards (PCBs) obtained from rejected computers. The process is based on aqueous solutions composed of an etchant, either 0.2 M CuCl2.2H2O or 0.2 M FeCl3.6H2O, and a quaternary ammonium salt (quat) such as choline chloride or chlormequat. These solutions are reminiscent of deep eutectic solvents (DES) based on quats. DES are quite similar to ionic liquids (ILs) and are used as well as alternative solvents with a great diversity of physical properties, making them attractive for replacement of hazardous, volatile solvents (e.g. VOCs). A remarkable difference between genuine DES and ILs with the solutions used in this project is the addition of rather large quantities of water. It is shown the presence of water has a lot of advantages on the leaching of metals, while the properties typical for DES still remain. The oxidizing capacities of Cu(II) stem from the existence of a stable Cu(I) component in quat based DES and thus the leaching stems from the activity of the Cu(II)/Cu(I) redox couple. The advantage of Fe(III) in combination with DES is the fact that the Fe(III)/Fe(II) redox couple becomes reversible, which is not true in pure water. This opens perspectives for regeneration of the etching solution. In this project the leaching of copper was studied as a function of gradual increasing water content from 0 - 100w% with the same concentration of copper chloride or iron(III) chloride at room temperature and 80ºC. The solutions were also tested on real PCBs. At room temperature a maximum leaching effect for copper was obtained with 30w% choline chloride with 0.2 M CuCl2.2H2O. The leaching effect is still stronger at 80°C, b ut of course these solutions are more energy consuming. For aluminium, tin, zinc and lead, the leaching was faster at 80ºC. Iron and nickel dissolved easily at room temperature. The solutions were not able to dissolve gold, silver, rhodium and platinum.

Método multicritério como apoio a um processo de negociação numa empresa de serviços médicos

O processo de negociação tem ganho relevância como uma das formas de gestão de conflitos. Verifica-se que nas organizações a negociação é um processo omnipresente, que tem sido alvo de muito estudo e investigação, e as capacidades de negociação são consideradas determinantes para o sucesso. Em consequência dessas tendências, surgem propostas de modelos de negociação bastantes flexíveis e que visam colaboração entre as partes interessadas, modelos que se adequam aos contextos organizacionais em que predominam relações estáveis e de longo prazo. Estas propostas procuram a solução óptima para as partes interessadas. No entanto, faltam frequentemente os mecanismos e procedimentos que garantam um processo estruturado para elaborar e analisar os diversos cenários na negociação, considerando um conjunto de aspectos relevantes para ambas as partes. No presente trabalho de dissertação formula-se uma proposta baseada no modelo de negociação Win Win Quantitativa, em que foi utilizada uma abordagem do método multicritério Analitic Hierarchy Process (AHP) para seleccionar a melhor opção de serviço para uma determinada empresa. Para o caso de estudo, num contexto real, foi necessário desenvolver uma aplicação Excel que permitisse analisar, de uma forma clara, as diversas alternativas perante os critérios mencionados. A aplicação do método AHP permite aos clientes tomar uma decisão potencialmente mais acertada. A aplicação informática procura optimizar os custos inerentes à prestação de serviços, oferecendo aos clientes um custo reduzido e assim tornando a empresa mais competitiva e atractiva para os potenciais clientes.

Colloidal interactions in two-dimensional nematics

The interaction between two disks immersed in a 2D nernatic is investigated i) analytically using the tenser order parameter formalism for the nematic configuration around isolated disks and ii) numerically using finite-element methods with adaptive meshing to minimize the corresponding Landau-de Gennes free energy. For strong homeotropic anchoring, each disk generates a pair of defects with one-half topological charge responsible for the 2D quadrupolar interaction between the disks at large distances. At short distance, the position of the defects may change, leading to unexpected complex interactions with the quadrupolar repulsive interactions becoming attractive. This short-range attraction in all directions is still anisotropic. As the distance between the disks decreases, their preferred relative orientation with respect to the far-field nernatic director changes from oblique to perpendicular.

Estudo económico-financeiro sobre a implementação de sistemas de uso eficiente da água numa habitação

Trabalho de Projecto de Natureza Científica para obtenção do grau de Mestre em Engenharia Civil

How patchy can one get and still condense? The role of dissimilar patches in the interactions of colloidal particles

We investigate the influence of strong directional, or bonding, interactions on the phase diagram of complex fluids, and in particular on the liquid-vapour critical point. To this end we revisit a simple model and theory for associating fluids which consist of spherical particles having a hard-core repulsion, complemented by three short-ranged attractive sites on the surface (sticky spots). Two of the spots are of type A and one is of type B; the interactions between each pair of spots have strengths [image omitted], [image omitted] and [image omitted]. The theory is applied over the whole range of bonding strengths and results are interpreted in terms of the equilibrium cluster structures of the coexisting phases. In systems where unlike sites do not interact (i.e. where [image omitted]), the critical point exists all the way to [image omitted]. By contrast, when [image omitted], there is no critical point below a certain finite value of [image omitted]. These somewhat surprising results are rationalised in terms of the different network structures of the two systems: two long AA chains are linked by one BB bond (X-junction) in the former case, and by one AB bond (Y-junction) in the latter. The vapour-liquid transition may then be viewed as the condensation of these junctions and we find that X-junctions condense for any attractive [image omitted] (i.e. for any fraction of BB bonds), whereas condensation of the Y-junctions requires that [image omitted] be above a finite threshold (i.e. there must be a finite fraction of AB bonds).

Criticality of colloids with distinct interaction patches: The limits of linear chains, hyperbranched polymers, and dimers

We use a simple model of associating fluids which consists of spherical particles having a hard-core repulsion, complemented by three short-ranged attractive sites on the surface (sticky spots). Two of the spots are of type A and one is of type B; the bonding interactions between each pair of spots have strengths epsilon(AA), epsilon(BB), and epsilon(AB). The theory is applied over the whole range of bonding strengths and the results are interpreted in terms of the equilibrium cluster structures of the phases. In addition to our numerical results, we derive asymptotic expansions for the free energy in the limits for which there is no liquid-vapor critical point: linear chains (epsilon(AA)not equal 0, epsilon(AB)=epsilon(BB)=0), hyperbranched polymers (epsilon(AB)not equal 0, epsilon(AA)=epsilon(BB)=0), and dimers (epsilon(BB)not equal 0, epsilon(AA)=epsilon(AB)=0). These expansions also allow us to calculate the structure of the critical fluid by perturbing around the above limits, yielding three different types of condensation: of linear chains (AA clusters connected by a few AB or BB bonds); of hyperbranched polymers (AB clusters connected by AA bonds); or of dimers (BB clusters connected by AA bonds). Interestingly, there is no critical point when epsilon(AA) vanishes despite the fact that AA bonds alone cannot drive condensation.

Particularidades do género masculino no Ensino da Técnica de Dança Clássica: 3º ano / rapazes

Relatório Final de Estágio apresentado à Escola Superior de Dança, com vista à obtenção do grau de Mestre em Ensino de Dança

Exposure to volatile organic compounds, particulate matter and fungi in a composting plant

Composting is an important process of solid waste management and it can be used for treatment of a variety of different wastes (green waste, household waste, sewage sludge and more). This process aims to: 1. Reduce the volumes of waste and; 2. Create a valuable product which can be recycled as a soil amendment in agriculture and gardening. A natural self-heating process involving the biological degradation of organic matter under aerobic conditions. The handling of waste and compost is responsible for the release of airborne microorganisms and their compounds in the air. Possible contaminants: a) Dust; b) Mesophilic and thermophilic microorganisms; c) Volatile organic compounds; d) Endotoxins and mycotoxins…. Aim: assess exposure/contamination to: a) Volatile organic compounds (VOCs); b) Particulate matter (PM); c) Fungi. In a composting plant located in Lisbon. An additional goal was to identify the workplace with higher level of contamination. In a totally indoor composting plant. The composting operations consisted: 1º Waste already sorted is unloaded in a reception area; 2º Pretreatment - remove undesirable materials from the process (glass, rocks, plastics, metals…); 3º Anaerobic digestion; 4º Dehydration; 5º Open composting with forced aeration. All the process takes thirteen weeks.

Self-assembly in chains, rings, and branches: a single component system with two critical points

Agências financiadoras: FCT - PEstOE/FIS/UI0618/2011; PTDC/FIS/098254/2008 ERC-PATCHYCOLLOIDS e MIUR-PRIN

Gestão da segurança e saúde no trabalho em trabalhos de beneficiação rodoviária: perfil de autoestrada e a aplicação dos princípios gerais da prevenção à fase de execução da obra

Mestrado em Segurança e Higiene no Trabalho

Motivar é a chave do sucesso

Mestrado em Gestão e Empreendedorismo