管理干部胜任特征评价方法的初步研究

Competency Assessment Method (CAM) is an important technique of Human Resource Management and Development in theory and practice, especially in personnel selection and training. Based on literatures of related fields, the thesis explored the feasibility of CAM in China. The main results found in this study are as follows: 1. Competencies scored in Behavioral Event Interviews (BEI) are not influenced by length of protocol, by performance in the preceding year. Average level and maximal level of complexity correlate significantly with length of protocol. Total competency frequency of outstanding executives is not significantly different from that of typical executives. These results support McCleland's view. But there is significant correlation between length of protocol and competency frequencies, which which is not agreed by McCleland. We found that competency scores using coding standard of average level and maximal level of complexity show more reliability than that using coding standard of competency frequencies. But this isn't confirmed by McCleland. 2. Inter-rater reliability was studied. The results indicated: total Category Agreement (CA) is 55.45%, over 70 percent of 20 competencies of the inter-rater reliability coefficients based on the classical test theory are significantly correlated. G coefficient based on the generalization theory is 0.85697. 3. Study of criterion sample shows that manager's competencies of China's communication enterprise are as follows: Impact and Influence, Organization Commitment, Information Seeking, Achievement Orientation, Team Leadership, Interpersonal Understanding, Initiative, Market Awareness, Self-confidence, Developing Others. This result in similar to the generic competency model of managers presented in Spencer's book. 4. CAM showed more advantages than the method of experts panel judgement.

中小学生欺负行为及其主要影响因素研究

The present paper studied the school bullying and the primary impact factors, for understanding the nature of bullying, and providing measures and references to the elimination and controlling of school bullying. Primarily with methods of questionnaires and psychometrics, combined with case study and interviews, the following findings were found: in Chinese culture, bullying is a behavior intentionally causing harm to the weaker or weakers. There were 5 types of bullying-physical, social exclusion, threat, breakage and verbal. In Chinese schools the occurrence of bullying had regular patterns. The factor that impact children's bullying behavior was personality traits, interpersonal techniques, family atmosphere, education and upbringing styles. In personality traits, bullies tended to be more extroversive, impulsive, obstinate, obdurate and lack of sympathy. Victims tended to be more introversive, self-restrained, lack of confidence, lonely, anxious and depressive. Both of them expressed more mental problem tendencies than normal children did. When confronted with interpersonal conflicts, they used little problem solving strategies. Bullies had more extroverted emotional responses, and victims had more social support strategies. In the light of family influence, bullies were relatively superior in family's social economic conditions. But their parents had little time and energy spent on them. They tended to be punitive, and had indulgent, reject or despotic upbringing styles. The role of victim might be related to the disadvantage of family's social economic status. Their parents had the tendency of spoiling and overindulgence. The research concluded that in different cultures the connotation of bullying was not homogenous. The occurrence of school bullying had regular patterns. Bullying behavior was primarily influenced by the personality traits of both bullies and victims, the coping strategies of interpersonal conflicts, family's social economic status, parents' basic emotional attitudes, ways of educating, punitive tendencies and school atmosphere. The occurrence of bullying behavior was the result of the combined process of past experience, behavior habits, personality traits, cognitive evaluation, certain evocative clues and the environment conditions. It reminded that quality education and mental health education in schools was essential. Strengthening basic social skill training in school, creating positive family atmosphere, having more communications between schools and families and implementing strict regulations against bullying was essential to interfere and eliminate the school bullying.

人格特征对销售员绩效的预测

This research aims to discuss it is the complexity of interpersonal association and job autonomy that influence the predictive validity of personality for job performance. In addition, for service profession, incumbents' personality can predict not only contextual performance, but also task performance. Salesclerks in shopping center and life insurance agents are selected as subjects. The job performance rating scale is produced by using Critical Incidents Technique. The research method is measuring NEO-PI and collecting direct supervisors' rating of salespeople's job performance. The research results are as follows: 1. The factor analysis result of job performance is different from the west. That is to say, the support for organizations which belongs to contextual performance in the west can not be distinguished from task performance. Therefore, in China, or to say in the shopping center selected, task performance includes both technical proficiency and the support for organizations, and contextual performance includes job dedication and interpersonal facilitation. 2. For salespeople, personality can be the antecedent of contextual performance and task performance as well. However, the predictive validity for task performance is very low. 3. The more complexity of interpersonal association, the stronger relationship between personality and job performance. 4a. The correlation between job performance and facets of Big Five is higher than the one between job performance and factors of Big Five, such as Agreeableness, whose facets have different impacts on job performance, some positive and others negative. 4b. The correlation between personality and the items of job performance rating scale is higher than the one between personality and the factors of job performance. 4. Working experience is the moderator of the relationship between personality and job performance. For salesclerks, only if the working experience of subjects is less than 3 years, achievement striving-one facet of conscientiousness-is significantly correlated with the ratio of finished sales volume at 0.01 level.

The role of knowledge facilitators and inhibitors: lessons from airline reservations systems.

Strategic frameworks seeking to explain how an organisation may generate superior performance are numerous. Earlier approaches centred on the competitive position of an organisation within its industry, with subsequent attention focused on an organisation's core competences. More recently, research has concentrated on knowledge and organisational learning. By reference to a study of airline-developed computer reservation systems (CRSs), this article explores the strategic importance of information in creating knowledge to generate superior performance. By examining developments in the use, management and control of information derived from CRSs, evidence is presented to explain how CRS-owning airlines have circumvented regulatory controls and increasingly competition to sustain competitive advantage through the development of their information and knowledge systems. This research demonstrates the need for organisations to develop 'knowledge facilitators' that foster the creation of new knowledge. Equally, managers must develop 'knowledge inhibitors' that help to sustain competitive advantage by limiting the abilities of competitors to create knowledge themselves.

Festival Images: brand image and stakeholders' brand relationship types at the Edinburgh Festival Fringe.

The Edinburgh Festival Fringe (The Fringe) is the largest arts festival in the world and it has inspired the creation of similar festivals world-wide. Since its conception in 1947, the Fringe has demonstrated significant growth in visitor numbers; ticket sales; and its economic contribution. Despite this, the sustainable future of Edinburgh’s festivals is debated as Edinburgh, ‘the Festival City’, faces threats from other festival destinations. Festivals position Edinburgh creatively in contrast to the city’s traditionally perceived image as a cultural-historic centre. Despite this, little research has been undertaken into the creative and cultural significance of Edinburgh’s festivals, including the Fringe. This interdisciplinary research grounded in marketing, tourism, and festival and event management; and underpinned by constructivism, presents an understanding of types of brand relationships that exist between the Fringe and its primary stakeholders. This is achieved through defining both the Fringe brand image and its primary stakeholders; and applying these definitions to the development of a typology of Fringe-stakeholders’ brand relationships. The significance of this study is evident within its topic of inquiry and the research methods applied. In the little-considered arena of arts festivals and their stakeholders, this is the first in-depth study into the Fringe as a festival and festival brand. Within this, the definition of a Fringe brand image contributes to understanding the cultural and creative significance of the Fringe. Furthermore, this research contributes a unique understanding of the types of stakeholders that are engaged with the Fringe. The types of brand relationships that exist between these stakeholders and the Fringe are another significant contribution to knowledge and understanding. While specific to the present context, these findings may prove transferable to further festivals or events, and related areas and industries. The contribution made by this research to the methodological developments in festival and event studies is of additional significance. The application of visual research methods, including semiotic analysis and photo-elicitation within phenomenological interviews, has previously been applied in marketing, consumer, and tourism research, but not to the understanding of festival brands and stakeholders’ brand relationship types. Findings of this research illustrate that existing marketing and consumer brand frameworks and stakeholder theories are applicable to festivals. Further, it is possible to define ‘a’ Fringe brand image which is subjective and contradictory. The unique open-access and organic, operational model of the Fringe facilitates its many contributors, and consumers. Fringe stakeholders may be categorised according to their level of engagement with the Fringe (as primary or secondary) and their particular stakeholder role(s), which are varied and multiple. Fringe-stakeholder brand relationship types are overwhelmingly positive; and are based upon interpersonal relationship dimensions (including friendships, marriages, kinships and partnerships). Fringe-stakeholder brand relationship types can be classified therefore as having similar dimensions to those brand relationship types previously described for consumer products and brands.

How to run successful e-internships: a case for organizational learning.

Purpose – The purpose of this paper is to outline unique learning experience that virtual/e-internships can offer small and medium-sized enterprises and start-up organizations. Design/methodology/approach – We interviewed 18 experts on e-internships (interns and managers of internships) across several countries to learn more about the learning experiences for both organizations and interns. The information from these interviews was also used to formulate a number of recommendations. Findings – The interviews provided insights into how e-internships can provide development opportunities for interns, managers and staff within these organizations. One important benefit pertains to the skill development of both interns and managers. The interns get unique working experiences that also benefit the organizations in terms of their creativity, input and feedback. In return, managers get a unique learning experience that helps them expand their project management skills, interpersonal skills and mentoring. Practical implications – We outline a number of recommendations that consider skill development, the benefit of diversity in numerous forms as well as mutual benefits for enterprises and start-ups. Originality/value – The discussion of the various benefits and conditions under which virtual internships will succeed in organizations provide practitioners an insight into the organizational opportunities available to them given the right investment into e-interns and internship schemes.

Evaluating the contribution of the clinical librarian to a multidisciplinary team

Urquhart, C., Turner, J., Durbin, J. & Ryan, J. (2006). Evaluating the contribution of the clinical librarian to a multidisciplinary team. Library and Information Research, 30(94), 30-43. Sponsorship: NHS Trusts in North Wales

Training needs analysis of healthcare library staff, undertaken for South Yorkshire Workforce Development Confederation

Urquhart, C., Durbin, J. & Spink, S. (2004). Training needs analysis of healthcare library staff, undertaken for South Yorkshire Workforce Development Confederation. Aberystwyth: Department of Information Studies, University of Wales Aberystwyth. Sponsorship: South Yorkshire WDC (NHS)

Przygotowanie uczniów szkół ponadgimnazjalnych do odbioru programów telewizyjnych (projekt edukacji polonistycznej)

Wydział Filologii Polskiej i Klasycznej: Pracownia Innowacji Dydaktycznych

Zintegrowane podejście dyskursywne do rozwijania sprawności mownych; przedstawienie celów i założeń projektu badawczego

Celem artykułu jest przedstawienie projektu o charakterze badawczo-wdrożeniowym dotyczącego doskonalenia obcojęzycznych kompetencji mownych (wypowiadanie się i rozumienie wypowiedzi ustnych) na poziomie zaawansowanym i przygotowywanym w Instytucie Filologii Romańskiej UAM. Niniejszy projekt zakłada, że istnieją spore możliwości podniesienia skuteczności i ekonomii kształcenia kompetencji mownych, poprzez zintegrowane podejście do celów kształcenia, a także poprzez wykorzystanie narzędzi internetowych. Podejście to zasadza się na integracji trzech zakresów kształcenia, a mianowicie: (1) doskonalenia umiejętności interakcyjnych w zakresie komunikacji półpublicznej, (2) rozwoju kompetencji medialnej oraz (3) rozwoju wiedzy dot. aktualnej, szeroko pojmowanej problematyki społeczno-kulturowej i krytycznego, zobiektywizowanego myślenia w stosunku do prezentowanych ujęć i naświetleń tej problematyki. W niniejszym omówieniu główny nacisk położony zostanie na uargumentowanie zasadności postulowanego zintegrowanego podejścia dyskursywnego, a także na wykazanie wartości dydaktycznej wybranych audycji medialnych. Zaprezentowane zostaną również główne kierunki pracy dydaktycznej oraz wyniki badania pilotażowego.

Samorozwój studenta jako proces i efekt kształcenia

Idea uczenia się przez całe życie jest jedną z istotnych założeń w budowaniu społeczeństwa opartego na wiedzy. Jest również jednym z kluczowych czynników Procesu Bolońskiego. Pragnienie uczenia się przez całe życie ma na celu stworzenie społeczeństwa wiedzy. Jednakże możliwe jest to tylko wówczas, gdy wyzwolimy w jednostkach takie mechanizmy samorozwojowe jak: samopoznanie, samoocena, poczucie własnej skuteczności, samokształcenie. Uwalniają się one oraz dojrzewają jako skutek komunikacji interpersonalnej. Znaczącą rolę w rozwoju wspomnianych mechanizmów odgrywają nauczyciele akademiccy. Niniejszy artykuł zawiera rozważania teoretyczne oraz doniesienia z badań empirycznych.

Umiejętności komunikowania i współpracy w środowisku wirtualnym jako efekt szkoleń e-learningowych

Dobra umiejętność komunikowania się, szczególnie wysoki poziom kompetencji interpersonalnych jest obecnie jedną z najważniejszych kluczowych kompetencji pracownika. Chociaż ludzie od dziecka uczą się komunikować w różnych sytuacjach społecznych, nie oznacza to wcale, że potrafią efektywnie się porozumiewać. Zazwyczaj, co obserwujemy w wielu organizacjach, dużo czasu i miejsca poświęca się na podnoszenie poziomu kompetencji interpersonalnych, poprzez między innymi udział w różnych szkoleniach. Współcześnie obserwuje się coraz większy udział usług i narzędzi internetowych w komunikowaniu się pracowników wewnątrz i poza organizacją. Taki stan rzeczy rodzi pytanie o poziom umiejętności komunikowania za pomocą Internetu. Autorka stara się przekonać, że interaktywny model szkoleń internetowych (e-learning) jest modelem, który wymusza aktywną komunikację i współpracę. W ten sposób pracownicy biorący udział w szkoleniu w naturalny sposób uczą się komunikowania w sieci i mogą podnosić swoje kompetencje komunikacyjne w środowisku wirtualnym.

Prezbiter - świadek i sługa komunii. Aktualność przesłania Listu do moich kapłanów

Inspiracją dla autora artykułu stały się zebrane w Liście do moich kapłanów refleksje Prymasa Wyszyńskiego na temat tożsamości i misji prezbitera. Zawierają one wiele wątków, które niewątpliwie łączy przenikająca całe dzieło troska o jedność kapłanów w służbie eklezjalnej komunii. Dla Prymasa Tysiąclecia społeczna natura człowieka była czytelnym potwierdzeniem prawdy o jego powołaniu do życia we wspólnocie, nie tylko tej doczesnej, ale i tej nadprzyrodzonej. Należało tę naturalną zdolność do wchodzenia w relacje z innymi właściwie odczytać w świetle Bożego Objawienia. Bogate życie wewnętrzne pozwala kontemplować tajemnicę Trójcy Świętej i dostrzegać w Niej źródło eklezjalnej i międzyludzkiej komunii. Obdarowanie nadprzyrodzoną mocą wspólnoty z Bogiem w Kościele, uzdalnia wierzących w Chrystusa do nowych braterskich relacji, czyniąc z nich prawdziwą Bożą rodzinę. Proces ten dokonuje się dzięki pośrednictwu posługi kapłańskiej, dlatego też prezbiterzy są szczególnie wezwani, aby w ich wzajemnych relacjach jaśniał ten nowy, wspólnotowy styl życia. Osobista więź z Bogiem, relacja z ordynariuszem, pomiędzy prezbiterami, czy też z wiernymi świeckimi to podstawowe wymiary, w których kapłani mają jawić się jako świadkowie i słudzy komunii.

Poziom wiedzy informatycznej uczniow klas młodszych

The article describes the results o f the pedagogic research o f a level o f the information science knowledge o f the pupils from the primary classes o f elementary schools in Gliwice. After taking into account the two different types of schools: governmental and private the author discusses the similarities and différencies between the information science competencies o f the pupils. The general remarks concerned the program of additional lessons of information technology, hardware and needed competencies of the teachers are added.

Pomiędzy dzieciństwem a dorosłością – o dorastaniu osób z zespołem Aspergera

Adolecence is an extremely diffi cult time for young people. This is the period when they become adults. However, this transition is connected with lots of diffi culties in the area of peer contacts and the acceptance of their physicality. The Asperger syndrome fosters the diffi culties in building interpersonal relationships, their identity as well as in shaping personality itself. The article shows the problems of adolescence coupled with diffi culties arising from Asperger syndrome. It is important to consider if this time is similar for all teenagers, regardless of their developmental capabilities, or whether the diffi culties that result from Asperger syndrome are meaningful in their adolescence period.