Proposta de análise do banco virtual no contexto dos canais bancários e da aceitação dos clientes

O aumento de competitividade do setor financeiro e a inovação tecnológica bancária resultaram em mudanças na forma como os bancos de varejo atendem seus clientes e distribuem seus produtos. O uso de novos canais de atendimento proporciona benefícios para os bancos, como a economia de custos, bem como para os clientes, como a rapidez e conveniência de horário e local para acessar o banco. Nesse cenário surge um novo modelo bancário, chamado de banco virtual, que tem como principal característica não possuir estrutura física de atendimento ao cliente, tendo os seus canais de atendimento de forma remota ou eletrônica. O modelo já se encontra consolidado em alguns países, porém ainda em fase inicial no Brasil. Mas, para a aceitação dessas novas tecnologias ou modelo bancário, os clientes precisam conhecer, compreender e adotar essas novas possibilidades. Nesse contexto, a aceitação de tecnologias bancárias pelo consumidor passa a ser proposta em diversos estudos acadêmicos que investigaram tecnologias específicas, como terminais de autoatendimento, internet e mobile banking principalmente em mercados desenvolvidos. Assim, verifica-se a possibilidade de contribuir tanto na perspectiva acadêmica quanto na empresarial com estudos que investiguem a aceitação de novas tecnologias e modelos de negócios, como de banco virtual, por parte dos consumidores no Brasil, bem como o impacto da entrada desse modelo na indústria bancária. Dessa forma o presente estudo buscou identificar os possíveis fatores de influência na aceitação do banco virtual, utilizando premissas do modelo da Teoria Unificada de Aceitação e Uso da Tecnologia (UTAUT). As análises e resultados apresentados desta pesquisa foram baseados em entrevistas aplicadas junto a executivos do setor bancário e em clientes de um banco virtual. Os procedimentos utilizados permitiram fornecer informações quanto ao impacto e mudanças no modelo do banco tradicional, no aumento do uso e dos investimentos nos canais de tecnologia e nos fatores de expectativa de desempenho, expectativa de esforço e a influência social que se mostraram com alto poder de influência para a aceitação do modelo de banco virtual pelos clientes

Educação a distância: formação do estudante virtual

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Aplicações de instrumentação virtual em metrologia e qualidade

Com a evolução constante da tecnologia, também a ciência da medição, ou Metrologia, necessita de processos de medição mais exatos e fiáveis, por vezes automatizados, de modo a ser possível fornecer informações mais corretas sobre uma determinada grandeza física. Entre estas informações destaca-se a incerteza de medição, que permite ao utilizador ter uma estimativa sobre qual o valor final da grandeza física medida, que com processos de medição mais complexos, tornam a sua obtenção mais difícil, sendo necessário, por vezes, a utilização de métodos computacionais. Tendo isto em conta, com esta dissertação pretende-se abordar o problema da automatização de processos de medição, bem como da obtenção de incertezas de medição que reflitam a natureza da grandeza física medida através de métodos computacionais. De modo a automatizar um processo de medição, mais concretamente da calibração de manómetros, utilizou-se o LabView para criar um instrumento virtual que permitisse ao utilizador, de forma simples e intuitiva, realizar o procedimento de calibração. Também se realizou outro instrumento virtual, de modo a permitir a obtenção simultânea de dados provenientes de dois equipamentos diferentes. Relativamente às incertezas de medição, utilizou-se o Método de Monte Carlo, implementado em MATLAB e Excel, de modo a obter o valor destas para a calibração de manómetros, de uma câmara geradora de humidade relativa e de um higrómetro de ponto de orvalho, sendo que os dois últimos possuem um modelo matemático complexo, sendo a análise analítica mais complexa e morosa. Tendo em conta os resultados obtidos, é possível afirmar que a criação de instrumentação virtual permite a adaptação, de uma forma simples, de vários processos de medição, tornando-os mais eficientes para além de reduzirem o erro do operador. Por outro lado, também é possível observar que a utilização de métodos computacionais, neste caso o Método de Monte Carlo, para estudo de incertezas de medição é uma mais valia, comparativamente ao GUM, permitindo umaa análise rápida e fiável de modelos matemáticos complexos.

Internet: sala de estudo virtual

Este trabalho relata uma investigação de tipo etnográfico que decorreu na Universidade da Madeira com o objectivo de observar o uso que os estudantes dão aos computadores e, particularmente, à Internet, como auxiliares no estudo e, consequentemente, na aprendizagem. A percepção de que estes meios são comummente usados para além da aprendizagem formal, destacando-se a importância que assume a comunicação online, nas suas várias formas, levou a uma abordagem do papel da comunicação na aprendizagem e na construção e manutenção de comunidades que aprendem em conjunto. O estudo empírico ocorreu numa sala de estudo da UMa, tendo sido valorizada a observação participante na recolha de dados, bem como o recurso a conversas informais e entrevistas não estruturadas. Foi suportado por uma revisão de literatura que incide particularmente sobre a evolução tecnológica e do seu contributo a aprendizagem e como promotora e facilitadora da inovação pedagógica. A aprendizagem, e as diferentes teorias que a explicam, tem aqui um papel relevante, com particular incidência nas teorias que sustentam a aprendizagem pelo uso da tecnologia e dos computadores. A Internet e o seu uso social destacam-se, dando suporte a um aspecto fundamental desta tese que é sua utilização como espaço de aprendizagem. Em todo o trabalho se assume a importância que a Internet tem vindo a ter nos processos de estudo e aprendizagem, tornando-se mesmo insubstituível no quotidiano académico da grande maioria dos estudantes.

Integrating eye tracking in virtual reality for stroke rehabilitation

This thesis reports on research done for the integration of eye tracking technology into virtual reality environments, with the goal of using it in rehabilitation of patients who suffered from stroke. For the last few years, eye tracking has been a focus on medical research, used as an assistive tool  to help people with disabilities interact with new technologies  and as an assessment tool  to track the eye gaze during computer interactions. However, tracking more complex gaze behaviors and relating them to motor deficits in people with disabilities is an area that has not been fully explored, therefore it became the focal point of this research. During the research, two exploratory studies were performed in which eye tracking technology was integrated in the context of a newly created virtual reality task to assess the impact of stroke. Using an eye tracking device and a custom virtual task, the system developed is able to monitor the eye gaze pattern changes over time in patients with stroke, as well as allowing their eye gaze to function as an input for the task. Based on neuroscientific hypotheses of upper limb motor control, the studies aimed at verifying the differences in gaze patterns during the observation and execution of the virtual goal-oriented task in stroke patients (N=10), and also to assess normal gaze behavior in healthy participants (N=20). Results were found consistent and supported the hypotheses formulated, showing that eye gaze could be used as a valid assessment tool on these patients. However, the findings of this first exploratory approach are limited in order to fully understand the effect of stroke on eye gaze behavior. Therefore, a novel model-driven paradigm is proposed to further understand the relation between the neuronal mechanisms underlying goal-oriented actions and eye gaze behavior.

Impactos da adoção de sistemas de informação no judiciário: pesquisa com usuários do sistema processual virtual em um juizado especial federal

The Information Technology (IT) is increasing his applicability to business, both private and public companies. It is necessary the adequate use of the new technologies and get cooperation and technology acceptance of the system. People tend to resist to the changes, contributing so that the technology is rejected or even it is not recognized as promoting of the changes. This study is relevant and aim to evaluate the impacts of new technologies, considering their users as fundamental factors in the change process. The survey analyzed the advantages and the barriers of the system use in three federal special judicial of Rio Grande do Norte, with data collected in May of 2007, through the application of questionnaires to thirty eight users of the virtual system CRETA. The users' perception was evaluated, under the optics of five variables: efficiency, image, agility, ease of use and quality. Starting from the obtained results, it was evidenced that the implementation of the system felt accordingly the expected and it reached the objectives intended that were: the velocity and efficiency in the path of the lawsuits, larger productivity, resulting in a better quality of the final work introduced to the citizen and proportionate an improvement in the organizational image of the judiciary power

Aceitação e uso de ambiente virtual de aprendizagem no contexto de um curso de capacitação para servidores públicos

This study aimed to examine how students perceives the factors that may influence them to attend a training course offered in the distance virtual learning environment (VLE) of the National School of Public Administration (ENAP). Thus, as theoretical basis it was used the Unified Theory of Acceptance and Use of Technology (UTAUT), the result of an integration of eight previous models which aimed to explain the same phenomenon (acceptance/use of information technology). The research approach was a quantitative and qualitative. To achieve the study objectives were made five semi-structured interviews and an online questionnaire (websurvey) in a valid sample of 101 public employees scattered throughout the country. The technique used to the analysis of quantitative data was the structural equation modeling (SEM), by the method of Partial Least Square Path Modeling (PLS-PM). To qualitative data was the thematic content analysis. Among the results, it was found that, in the context of public service, the degree whose the individual believes that the use of an AVA will help its performance at work (performance expectancy) is a factor to its intended use and also influence its use. Among the results, it was found that the belief which the public employee has in the use of a VLE as a way to improve the performance of his work (performance expectation) was determinant for its intended use that, in turn, influenced their use. It was confirmed that, under the voluntary use of technology, the general opinion of the student s social circle (social influence) has no effect on their intention to use the VLE. The effort expectancy and facilitating conditions were not directly related to the intended use and use, respectively. However, emerged from the students speeches that the opinions of their coworkers, the ease of manipulate the VLE, the flexibility of time and place of the distance learning program and the presence of a tutor are important to their intentions to do a distance learning program. With the results, it is expected that the managers of the distance learning program of ENAP turn their efforts to reduce the impact of the causes of non-use by those unwilling to adopt voluntarily the e-learning, and enhance the potentialities of distance learning for those who are already users

Utilização de um ambiente virtual de aprendizagem: um estudo na perspectiva da prática docente

Advances related to information technology are visible and inherent to the management of contemporary organizations, regardless of industrial action. Synchronized with this dynamic, educational institutions are incorporating technological tools that assist its management and academic support to teachers in teaching and interaction with the students. Given that technological innovations are not always taken homogeneously and with the same degree of coverage, remain current and relevant studies on how these technologies are being used in academia. The objective of this research is to identify the usage profile of the functionality of a virtual learning environment related to teaching (undergraduate or postgraduate), demographic variables (age and gender) and institutional (time of admission and academic center of origin.) The methodology applied to the study is descriptive and quantitative. The research is characterized as census, covering all 2152 teachers of undergraduate and graduate students of the Federal University of Rio Grande do Norte, Brazil, who accessed the virtual classes of the Integrated Management of Academic Activities. The study findings revealed that there is a statistically significant difference regarding the use of these tools to teachers who work with undergraduate (49.3%) compared to graduate (6.6%). Regarding gender, women (40.1%) use the system more than men (38.5%). It was also observed that the younger teachers, aged 37 years, are the most active users (42.5%) of the Virtual Class with respect to their elders. For teachers with up to three years time of admission to the UFRN, the pattern of use is more advanced than those with more seniority, as well as the faculty of the Center for Science and Technology are the least likely to use the tools available in relation to other academic centers. It is hoped that with this study managers can direct actions to improve and expand the use of this environment by teachers

Interface cena e tecnologia : composições cênicas mediadas

Based on the presupposition that the arts in the West always counted on resources, supports, and devices pertaining to its time context, an reflection is intended regarding the scenic compositions mediated by digital technologies do. Such technologies are inserted in the daily routine, also composing artistic experiments, thus playing a dialogical role with the art/technology intersection. Therefore, the proposal is to investigate what relationships are established in the contemporary theatrical scene from the contagion by digital technologies, aiming at establishing this parallel through a dialogue with the authors discussing the subject, and also based on the group practices having technological resources as a determinant factor in their plays. Furthermore, a reflection should be made on the scene that incorporates or is carried out in intermediatic events, analyzing how digital technologies (re)configure compositional processes of the plays by GAG Phila7, in the city of São Paulo/SP. For such, the dissertation is organized in three sections comprising four moments, to wit: brief overview of the field, contextualization, poetic analysis and synthesis. Qualitative methods are used as the methodological proposal: semi-structure interview, note and document taking (program, website, playing book, disclosure material for advertising text, photographs, and videos). Within the universe of qualitative research, it works with the epistemological perspective of the Gadamer philosophical hermeneutics. The possibilities allowed by the double virtual (Internet/web) generated a type of theater with another material basis and new forms of organization and structure, being possible to perceive that such technological advances and the arts are mutually contaminated, generating a dislocation in the logics of theatrical composition, movement beginning with the artistic vanguards, gradually intensified, thus offering new possibilities of constructions and hybridization of the of the most different possible types. Experiment ―Profanações_superfície de eventos de construção coletiva‖, idealized by Phila7 is inserted in this perspective. Object of the discussion of such research, the experiment works with possible poetics arising from the intersection with the digital technologies, aiming at identifying and problematizing the challenges from the technological evolution and expansion in a scenic context

Aquisição e construção de modelos estáticos análogos a reservatórios petrolíferos com tecnologia lidar e georadar

The present work develops a methodology to establish a 3D digital static models petroleum reservoir analogue using LIDAR and GEORADAR technologies. Therefore, this work introduce The methodolgy as a new paradigm in the outcrop study, to purpose a consistent way to integrate plani-altimetric data, geophysics data, and remote sensing products, allowing 2D interpretation validation in contrast with 3D, complexes depositional geometry visualization, including in environmental immersive virtual reality. For that reason, it exposes the relevant questions of the theory of two technologies, and developed a case study using TerraSIRch SIR System-3000 made for Geophysical Survey Systems, and HDS3000 Leica Geosystems, using the two technologies, integrating them GOCAD software. The studied outcrop is plain to the view, and it s located at southeast Bacia do Parnaíba, in the Parque Nacional da Serra das Confusões. The methodology embraces every steps of the building process shows a 3D digital static models petroleum reservoir analogue, provide depositional geometry data, in several scales for Simulation petroleum reservoir

Desenvolvimento de um sistema para aplicação dos conceitos da tecnologia cad3d-bim na indústria moveleira

In this work was developed an information system to apply the concepts of CAD3D-BIM technology for the design activities of the furniture industry. The development of this system was based in an architecture comprised of two modules: a web interface to management the metadata of models from furniture's library and the combination of three-dimensional CAD software with a specific plugin to access the information from this model. To develop this system was also used a Data Base Management System (DBMS) designed to storage the information from models in a hierarchical way, based on concepts of Group Technology (GT). The centralization of information in a single database allows the automatic availability of any changes to all participants involved in a particular project when it‟s happens. Each module from system has its own connection to this database. Finally was developed a prototype from a 3D virtual environment to help create Virtual Reality projects in the web. A study from available technologies to create 3D web applications for execution in websites was done to support this development. The interconnection between modules and the database developed allowed the assembly of a system architecture to support the construction and exhibition of projects of the furniture industry in accordance with the concepts proposed by BIM (Building Information Modeling), using as object of study the furniture industry of state of Rio Grande do Norte

Pressupostos ontológicos para se pensar a nova tecnologia: técnica, informação e ser e tempo

La recherche presentée, realisée sur le domaine de la méthaphysique, s´agit de rassembler des pressupositions pour une fondamentation ontologique de la technologie de l´Information, basé sur la philophie de Martin Heidegger; foncièrement, sur l´analytique existentiel du Dasein dans l´ouvrage Être et Temps. À partir de la pensée sur ce qui est aujourd´hui , il s´agit d´investiguer sur quels fondaments la Nouvelle Tecnologie se fut érigée de façon a que nous sommes engajés au projet de numérisation des étants que en même temps que destine l´homme a l´oubli de l´Être, l´offre la possibilité de transformation. Le rapport entre la question de l´Être et la question de la technique est analysé comme des chemins croisés et dans ce carrefour il devient possible penser ce qui est technique, ce qui est information pour Heidegger et de quel façon les modes existentiels du Dasein sont prêtes pour caractériser l ´homme au sein de la tecnologie de l´information. Par cette appropriation, il reste penser comment c´est possible l´ouverture d´une perspective de reconduction de l´homme à la vérité de l´Être. Finalement, la structuration des fondements rends possible la réflexion discursive général: avec qui nous nous ocuppons, comme nous sommes, dans quelle direction nous nous acheminons, les thèmes générales, respectivement, des trois chapitres. Les points d´investigation du premier chapitre son: a) La caractérisation précise du Dasein, appuyé sur des considerations de Benedito Nunes, Hans-Georg Gadamer, Jacques Derrida et Rüdiger Safränski; b) Le concept de technique et son essence chez Heidegger; c) la distinction entre technique et technologie, appuyé sur le pensée de J. Ellul, Michel Séris, Otto Pöggeler, Michel Haar, Dominique Janicaud; c) Le concept de cibernetique chez Heidegger et chez Norbert Wiener; d) La caractérisation preliminaire d´information, l´analyse étimologique e philosophique, l´avis de Heidegger te les théories de Rafael Capurro; f) L´Analyse du phénomène de la numérisation des étants, des considérations de Virilio, et l´analyse d´un concept de virtuel avec Henri Bergson et Gilles Deleuze. Dans le deuxième chapitre, l´analyse des existentiels du Dasein vers le sommaire des fondements de base pour la caractérisation de la technologie de l´information comme un problème philosophique. Finalement, aprés avoir presenté les concepts introdutoires que délimitent le questionement, suivi par les indications et pressupositions ontologiques trouvés sur Être et Temps, le troisième chapitre disserte sur le péril, ce qui sauve et la sérénité, les trois mots-clés de la pensée heideggerienne sur la technique que permettent l´approche conclusif de la question

Proposta metodológica para o imageamento digital e modelagem virtual 3d de um bloco de rochas travertinas

In this paper we present the methodological procedures involved in the digital imaging in mesoscale of a block of travertines rock of quaternary age, originating from the city of Acquasanta, located in the Apennines, Italy. This rocky block, called T-Block, was stored in the courtyard of the Laboratório Experimental Petróleo "Kelsen Valente" (LabPetro), of Universidade Estadual de Campinas (UNICAMP), so that from it were performed Scientific studies, mainly for research groups universities and research centers working in brazilian areas of reservoir characterization and 3D digital imaging. The purpose of this work is the development of a Model Solid Digital, from the use of non-invasive techniques of digital 3D imaging of internal and external surfaces of the T-Block. For the imaging of the external surfaces technology has been used LIDAR (Light Detection and Range) and the imaging surface Interior was done using Ground Penetrating Radar (GPR), moreover, profiles were obtained with a Gamma Ray Gamae-spectômetro laptop. The goal of 3D digital imaging involved the identification and parameterization of surface geological and sedimentary facies that could represent heterogeneities depositional mesoscale, based on study of a block rocky with dimensions of approximately 1.60 m x 1.60 m x 2.70 m. The data acquired by means of terrestrial laser scanner made available georeferenced spatial information of the surface of the block (X, Y, Z), and varying the intensity values of the return laser beam and high resolution RGB data (3 mm x 3 mm), total points acquired 28,505,106. This information was used as an aid in the interpretation of radargrams and are ready to be displayed in rooms virtual reality. With the GPR was obtained 15 profiles of 2.3 m and 2 3D grids, each with 24 sections horizontal of 1.3 and 14 m vertical sections of 2.3 m, both the Antenna 900 MHz to about 2600 MHz antenna. Finally, the use of GPR associated with Laser Scanner enabled the identification and 3D mapping of 3 different radarfácies which were correlated with three sedimentary facies as had been defined at the outset. The 6 profiles showed gamma a low amplitude variation in the values of radioactivity. This is likely due to the fact of the sedimentary layers profiled have the same mineralogical composition, being composed by carbonate sediments, with no clay in siliciclastic pellitic layers or other mineral carrier elements radioactive

Fatores a serem levados em consideração para o desenvolvimento de testes de proficiência oral em contexto virtual

Novos contextos de aprendizagem virtual de línguas estrangeiras vêm surgindo com o desenvolvimento das novas tecnologias. Há a necessidade agora de se pensar em como a competência linguística poderá ser também avaliada em meio virtual. Este artigo traz uma retrospectiva da origem e desenvolvimento das provas de proficiência oral para falantes de línguas estrangeiras, buscando também levantar e discutir os aspectos a serem levados em consideração para a formulação deste tipo de teste em ambiente virtual.

Integração das mídias: TV digital, ambiente virtual de aprendizagem e material impresso na construção de disciplinas para um curso de pedagogia a distância

Pós-graduação em Televisão Digital: Informação e Conhecimento - FAAC