Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1860 (A6).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1860 (A6).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1882 (A28).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1863 (A9).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1897 (A43).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1873 (A19).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1871 (A18,N1)-1872 (A18,N3).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1907 (A53).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1859 (A5).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1865 (A11).

Journal des commissaires de police : recueil mensuel de législation, de jurisprudence et de doctrine

1875 (A21).

Customer profitability measurement in a not-for-profit organization

The objective of this study was to find out the factors that affect customer profitability in the not-for-profit case company. The customer profitability was examined in two different segments of the customer base. The effects that price, cost and the amount of services provided have on the profit margin were studied. The distribution of profitability among the customers and the effect of certain characteristics, such as size of the customer measured in services purchased, on the profitability were analyzed. The theoretical framework was built around customer profitability and the use of customer profitability information in a not-for-profit organization. The present use of customer profitability information and the possibilities of using the results of this research in the case company were presented. Quantitative research methods were used in the empirical part of the study. The results indicate that the two customer segments have differences in their buying behaviors which affect the profitability and thus the measures taken to improve the profitability should be considered with the different characteristics of the customers in mind. Finally the limitations of the study were discussed as possible further research topics.

Knowledge, processes and relationships in organizational change: Understanding how to facilitate management of intellectual capital in diverse organization structures and cultures.

This study examined relationships of organizational dependencies, change management and developed intellectual knowledge resources, in different intellectual capital based development programs on ICT-sector. Study was carried out in a research context, where high degree of external organizational contingencies existed and lots of changes in several development programs had taken place in the last years. From a scientific perspective the main contribution was that evidence between relationships of organizational dependencies, change model portfolio and developed knowledge resources could be suggested. From managerial perspective the primary implication was that in situations where sustainable competitive advantage is pursued by means of increasing knowledge based productivity of labor, firms should seek to pursue organizational settings where external dependencies have minimal amount of effect.

Project Resource Management in R&D Public Sector Organization

In R&D organizations multiple projects are executed concurrently. Problems arises in managing shared resources since they are needed by multiple projects simultaneously. The objective of this thesis was to study how the project and resource management could be developed in a public sector R&D organization. The qualitative research was carried out in the Magnetic Measurements section at CERN where the section measures magnets for particle accelerators and builds state of the art measurement devices for various needs. Hence, the R&D and measurement projects are very time consuming and very complex. Based on the previous research and the requirements from the organization the best alter- native for resource management was to build a project management information system. A centralized database was constructed and on top of it was built an application for interacting and visualizing the project data. The application allows handling project data, which works as a basis for resource planning before and during the projects are executed. It is one way to standardize the work-flow of projects, which strengthens the project process. Additionally, it was noted that the inner customer’s database, the measurement system and the new application needed to be integrated. Further integration ensures that the project data is received efficiently from customers and available not only within the application but also during the concrete work. The research results introduced a new integrated application, which centralizes the project information flow with better visibility.