2009-10 Accountability Report

Northeastern Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2010-11 Accountability Report

Northeastern Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

Accountability Report

Northeastern Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2012-13 Accountability Report

Northeastern Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

What Transaction Costs are Acceptable in Life Insurance Products from the Policyholders' Viewpoint?

Purpose - The purpose of this paper is to analyze what transaction costs are acceptable for customers in different investments. In this study, two life insurance contracts, a mutual fund and a risk-free investment, as alternative investment forms are considered. The first two products under scrutiny are a life insurance investment with a point-to-point capital guarantee and a participating contract with an annual interest rate guarantee and participation in the insurer's surplus. The policyholder assesses the various investment opportunities using different utility measures. For selected types of risk profiles, the utility position and the investor's preference for the various investments are assessed. Based on this analysis, the authors study which cost levels can make all of the products equally rewarding for the investor. Design/methodology/approach - The paper notes the risk-neutral valuation calibration using empirical data utility and performance measurement dynamics underlying: geometric Brownian motion numerical examples via Monte Carlo simulation. Findings - In the first step, the financial performance of the various saving opportunities under different assumptions of the investor's utility measurement is studied. In the second step, the authors calculate the level of transaction costs that are allowed in the various products to make all of the investment opportunities equally rewarding from the investor's point of view. A comparison of these results with transaction costs that are common in the market shows that insurance companies must be careful with respect to the level of transaction costs that they pass on to their customers to provide attractive payoff distributions. Originality/value - To the best of the authors' knowledge, their research question - i.e. which transaction costs for life insurance products would be acceptable from the customer's point of view - has not been studied in the above described context so far.

Avaliação do desempenho numa organização desportiva : o balanced scorecard adaptado às piscinas da Associação Humanitária de Bombeiros Voluntários de Colares

A gestão de uma organização, independentemente da sua natureza, representa na atualidade um grande desafio. Inicialmente, o sucesso no desenvolvimento do processo de gestão de uma organização depende, essencialmente, de uma estratégia bem formulada e implementada, mas no entanto, a longo prazo, este êxito só será possível se existir um mecanismo de monitorização que permita realizar ao longo do tempo uma avaliação do desempenho. O Balanced Scorecard (BSC), da autoria de Robert Kaplan e David Norton, na década de 90, surgiu inicialmente como uma metodologia de avaliação do desempenho e rapidamente começou a ser utlizado também como um sistema de gestão estratégica. Esta ferramenta pode ser utilizada nos mais variados tipos de organizações visto que pode ser adaptada às características e especificidades de cada uma. O presente estudo tem como objetivo adaptar o Balanced Scorecard a uma organização desportiva, as Piscinas da Associação Humanitária de Bombeiros Voluntários de Colares, de modo que, relativamente à metodologia empregue, este consiste num estudo de caso. Com o objetivo de suportar o estudo de uma forma coerente, foram utilizados como instrumentos de recolha de dados um conjunto de entrevistas e a análise documental. Como principal conclusão deste estudo retiramos que o BSC é de facto uma ferramenta muito útil para desenvolver a estratégia de uma organização e avaliar o seu desempenho.

Metodologias de avaliação do desempenho : aplicação do balanced scorecard nas modalidades de combate do Estádio Universitário de Lisboa

No contexto actual, de exigência de serviços de qualidade por parte da sociedade, os sistemas de avaliação do desempenho são essenciais para as organizações trilharem o caminho do sucesso. Assim sendo, a metodologia Balanced Scorecard, é a ideal para dar resposta a um combinado de problemas comuns a várias organizações, sendo um deles a gestão exclusivamente assente em indicadores financeiros. A metodologia empregue neste trabalho é uma investigação descritiva, representativa de um estudo de caso. Os instrumentos de pesquisa utilizados para a recolha de dados, foram as entrevistas não estruturadas, inquéritos de satisfação a utentes e colaboradores da escola e a análise documental. A principal conclusão deste estudo é que a metodologia Balanced Scorecard pode melhorar em vários aspectos, as perspectivas de aprendizagem e desenvolvimento, processo, financeira e clientes, possibilitando uma forma mais clara e precisa do caminho que deve ser percorrido pelo gestor, de forma a atingir todos os seus objectivos, nunca se desviando da sua missão.

Sistemas de medição de desempenho para projetos de PD&I no Setor de Petróleo e Gás Natural

Organizations are seeking new ideas, tools and methods aiming to improve management process and performance. On the other hand, system performance measurement needs to portray organizational changes and provide managers with a set of true and more appropriate information for the decision-making process. This work aims to propose a performance measurement system in the academic field regarding Research, Development and Innovation (RDI) in the oil and gas industry. The research performed a bibliographic review in a descriptive exploratory manner. A field research was conducted with an expert focus group in order to gather new indicators. As for the validation of these indicators, a survey with experienced professional was also realized. The research surveyed four segments in and outside of the Federal University of Rio Grande do Norte-Brazil such as oil and gas project coordinators, staff at Academic Planning Offices, FUNPEC employees as well as coordinators from Petrobrás. The performance measuring system created from this study features three interrelated performance indicators pointed out as: process indicators, outcome indicators and global indicators. The proposal includes performance indicators that seek to establish more appropriate strategies for effective institution management. It might help policy making of university-industry interaction policies

2005-2006 Annual Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2006–2007 State Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2007–2008 State Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2008–2009 State Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2009–2010 State Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2010–2011 State Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.

2011–2012 State Accountability Report

York Technical College reports to the Office of State Budget its annual accountability report that includes a discussion and analysis of major accomplishments, organizational profile, elements of Malcolm Baldridge criteria, strategic planning and performance measurement.