Improving business processes in a globally dispersed make-to-order supply chain. Case study on outbound logistics in a Multinational Corporation

The purpose of this thesis is to find out how outbound logistics process can be improved by reducing unnecessary waste in a globally dispersed make-to-order (MTO) supply chain. The research problem was addressed by a multinational corporation that aims to find a solution for reducing unnecessary waste in their outbound logistics process. The focus is on customized products that are delivered via sea transportation. Theoretical framework for improving outbound logistics processes in globally dispersed MTO supply chain was created based on business process management, Porter’s value chain theory, value stream mapping and current reality tree. The empirical research was conducted by using constructive approach due to its ability to research a practical problem and to improve the existing practices. The data was collected from ten semi-structured interviews and three non-participant observations. By analysing the data and applying the theoretical framework, five types of waste were detected in the process that were seen to derive from six root causes. Practical solution was constructed to reduce the waste in the process by combining the existing literature with the ideas raising from empirical data. The results of this thesis suggest that a MNC with a globally dispersed MTO supply chain can improve its outbound logistics process by applying activities that enhance internal and external integration, collaboration and coordination, and increase predictability of the process. This research has practical relevance both for the case company as well as for other MNCs with globally dispersed MTO supply chains that aim to improve their outbound logistics processes. This research contributes to the BPM and CRA research by providing an evidence for their applicability in the new context.

Relay protection in active distribution networks

Increasingly growing share of distributed generation in the whole electrical power system’s generating system is currently a worldwide tendency, driven by several factors, encircling mainly difficulties in refinement of megalopolises’ distribution networks and its maintenance; widening environmental concerns adding to both energy efficiency approaches and installation of renewable sources based generation, inherently distributed; increased power quality and reliability needs; progress in IT field, making implementable harmonization of needs and interests of different-energy-type generators and consumers. At this stage, the volume, formed by system-interconnected distributed generation facilities, have reached the level of causing broad impact toward system operation under emergency and post-emergency conditions in several EU countries, thus previously implementable approach of their preliminary tripping in case of a fault, preventing generating equipment damage and disoperation of relay protection and automation, is not applicable any more. Adding to the preceding, withstand capability and transient electromechanical stability of generating technologies, interconnecting in proximity of load nodes, enhanced significantly since the moment Low Voltage Ride-Through regulations, followed by techniques, were introduced in Grid Codes. Both aspects leads to relay protection and auto-reclosing operation in presence of distributed generation generally connected after grid planning and construction phases. This paper proposes solutions to the emerging need to ensure correct operation of the equipment in question with least possible grid refinements, distinctively for every type of distributed generation technology achieved its technical maturity to date and network’s protection. New generating technologies are equivalented from the perspective of representation in calculation of initial steady-state short-circuit current used to dimension current-sensing relay protection, and widely adopted short-circuit calculation practices, as IEC 60909 and VDE 0102. The phenomenon of unintentional islanding, influencing auto-reclosing, is addressed, and protection schemes used to eliminate an sustained island are listed and characterized by reliability and implementation related factors, whereas also forming a crucial aspect of realization of the proposed protection operation relieving measures.

Scouring uncharted waters – managing outbound open innovation in maritime industry

This thesis discusses the unexplored opportunities of open innovation, with a special focus on outbound open innovation. The extant literature indicates that the field of outbound open innovation still lacks of research, and especially the managerial issues lack of practicality. Also, the applicability to SME’s and traditional fields has been argued. The purpose of this study is to investigate how the outbound open innovation activities can be managed in maritime industry. By combining existing literature from the field of open innovation and innovation management, this study suggests first a theoretical management model, and contributes how it can be applied to industry- and company specifics; and then develops a practical model by constructing from the case company’s current management processes. As a result, the study synthesises a theoretical model of how the outbound open innovation activities can be managed. This model positions the outbound open innovation activities, the theoretical concepts found from the literature review, R&D processes, and the outbound open innovation implementation stages identified by previous research; and thus responses the need for practical steps for any company planning outbound open innovation activities. Practical tool for managers is also provided by identifying issues that are applied to industry- and company specifics. Then, open-ended case study questions are formulated accordingly and expert interviews selected by chain referral sampling, are conducted. Interviews provide information for the current management processes. By identifying the best practices and main challenges it is possible to outline and evaluate current outbound open innovation management processes and strategic choices in it. The researcher considers also the networks and their spheres of influences for the actors, activities and resources in the processes. Thus, the study provides a novel approach, and practical tools for the researchers and practioners in the field of open innovation. All in all, the study has come up that outbound open innovation is applicable to maritime industry; and the case company indeed has perfected its processes as cost-effective as possible, and so found its balance between the costs and benefits. However, several issues for future development are pointed out, and the study offers proposals for theory building. Findings are piloting in kind, but provide several theoretical and managerial implications, and reveal new research needs for the field.

Resultados gestión outbound Junio de 2011

Banco del conocimiento

Moderators of the Relationship between Family Caregiver Proxy-Ratings and Person with Dementia Self-Ratings of Quality of Life

As the dementia spectrum lacks any viable cure, quality of life is typically regarded as an essential measure of assessing the clinical course and evaluating interventions. With caregivers typically providing this rating to health professionals, the literature has noted inconsistencies between caregiver and person with dementia (PwD) ratings of quality of life and suggested several factors may moderate the rating relationship. To investigate this, an intraclass correlation coefficient was calculated to observe rating agreement and moderator regression analysis was conducted to explore potential moderators. Potential moderators of caregiver burden, caregiver age, caregiver income, PwD IADLs/ADLs, PwD education, PwD cognitive impairment, PwD depressive symptom severity, PwD behavioural symptom severity, as well as relationship between caregiver and PwD. Utilizing secondary data from 107 recruited dyads, analyses conducted found fair agreement between caregivers and those with dementia while none of the hypothesized factors were found to moderate the rating relationship.

Análisis de los factores de retardo de red que afectan el transporte de la voz sobre redes públicas de frame relay [por] María Virginia Flores González

Tesis (Maestría en Ciencias Computacionales con Especialidad en Teleinformática) U.A.N.L.

El debate sobre las leyes de medios en Ecuador y Argentina: un análisis a dos periódicos colombianos 2009-2013

Este trabajo de grado estudia el modo como dos diarios colombianos, El Tiempo y El Espectador, presentaron la información sobre el debate de “Leyes de medios” en Ecuador y Argentina, desarrollado en los años recientes. El estudio analizó las noticias, columnas, editoriales, reportajes y entrevistas publicados desde el año 2009 (cuando se generalizó el debate) hasta 2013. La metodología facilitó el análisis comparativo de los dos periódicos y de sus posturas frente al debate de las leyes de medios. Se argumenta que los medios, como actores principales del debate, han tomado partido, en sus páginas editoriales e informativas, en contra de las políticas que buscan regular su actividad. Así, existe una persistencia en la prensa para imponer discursos con una ideología específica a través de los actores que son presentados en la construcción de los relatos, en este caso, dispuestos a contrariar la aprobación de las leyes de medios propuestas por el gobierno argentino y ecuatoriano. Se evidencia en el marco interpretativo de los textos periodísticos analizados, la guerra de poderes en países de la región latinoamericana que persiste entre los medios y los gobiernos.

Uso didáctico del IRC (Internet Relay Chat) en la formación inicial del profesorado.

El IRC (Internet Relay chat) es un recurso que nos brinda Internet. Aunque habitualmente se convierta en un medio a través del cual poder mantener una conversación informal entre personas de cualquier lugar del mundo, también se puede convertir en una herramienta con potencialidades didácticas muy interesantes. la formación inicial del profesorado exige, actualmente, una formación en el conocimiento y uso de los recursos que aportan las nuevas tecnologías de la información y la comunicación. El IRC es uno de ellos, y es necesario que los estudiantes de magisterio tengan oportunidad de conocerlo y experimentarlo desarrollando actividades que les puedan resultar significativas dentro de su proceso de formación. La experiencia se desarrolló en Girona durante el curso 1997-1998. El actual currículum de los estudios de Magisterio incluye la asignatura 'Nuevas tecnologías aplicadas a la Educación', en cuyo marco se desarrolló a lo largo del curso 1997-1998, una serie de actividades que tenían como objetivo conseguir que el alumnado conociese y experimentase ese medio de comunicación en un contexto educativo significativo para ellos..

Proxy and agency : the rest is literature. 'Poderes y agencia : el resto es literatura'.

Resumen en español