Teams leading teams: Examining the role of leadership in multi-team systems

A major challenge of modern teams lies in the coordination of the efforts not just of individuals within a team, but also of teams whose efforts are ultimately entwined with those of other teams. Despite this fact, much of the research on work teams fails to consider the external dependencies that exist in organizational teams and instead focuses on internal or within team processes. Multi-Team Systems Theory is used as a theoretical framework for understanding teams-of-teams organizational forms (Multi-Team Systems; MTS's); and leadership teams are proposed as one remedy that enable MTS members to dedicate needed resources to intra-team activities while ensuring effective synchronization of between-team activities. Two functions of leader teams were identified: strategy development and coordination facilitation; and a model was developed delineating the effects of the two leader roles on multi-team cognitions, processes, and performance.^ Three hundred eighty-four undergraduate psychology and business students participated in a laboratory simulation that modeled an MTS; each MTS was comprised of three, two-member teams each performing distinct but interdependent components of an F-22 battle simulation task. Two roles of leader teams supported in the literature were manipulated through training in a 2 (strategy training vs. control) x 2 (coordination training vs. control) design. Multivariate analysis of variance (MANOVA) and mediated regression analysis were used to test the study's hypotheses. ^ Results indicate that both training manipulations produced differences in the effectiveness of the intended form of leader behavior. The enhanced leader strategy training resulted in more accurate (but not more similar) MTS mental models, better inter-team coordination, and higher levels of multi-team (but not component team) performance. Moreover, mental model accuracy fully mediated the relationship between leader strategy and inter-team coordination; and inter-team coordination fully mediated the effect of leader strategy on multi-team performance. Leader coordination training led to better inter-team coordination, but not to higher levels of either team or multi-team performance. Mediated Input-Process-Output (I-P-O) relationships were not supported with leader coordination; rather, leader coordination facilitation and inter-team coordination uniquely contributed to component team and multi-team level performance. The implications of these findings and future research directions are also discussed. ^

What does board capital really bring to the table? Exploring the effect of directors' human and social capital on effective governance during international expansion

What constitutes effective corporate governance? Which director characteristics render boards effective at positively influencing firm-level performance outcomes? This dissertation examines these questions by taking a multilevel, multidisciplinary approach to corporate governance. I explore the individual-, team-, and firm- level factors that enable directors to serve effectively as strategic resources during international expansion. I argue that directors' international experience improves their ability to serve as effective strategic consultants and resource providers to firms during the complex internationalization process. However, unlike prior research, which tends to assume that directors with the potential to provide important resources uniformly do so, I acknowledge contextual factors (i.e. board cohesiveness, strategic relevance of directors' experience) that affect their propensity to actually influence outcomes. I explore these issues in three essays: one review essay and two empirical essays.^ In the first empirical essay, I integrate resource dependence theory with insights from social-psychological research to explore the influence of board capital on firms' cross-border M&A performance. Using a sample of cross-border M&As completed by S&P 500 firms from 2004-2009, I find evidence that directors' depth of international experience is associated with superior pre-deal outcomes. This suggests that boards' deep, market-specific knowledge is valuable during the target selection phase. I further find that directors' breadth of international experience is associated with superior post-deal performance, suggesting that these directors' global mindset helps firms in the post-M&A integration phase. I also find that these relationships are positively moderated by board cohesiveness, measured by boards' internal social ties.^ In the second empirical essay, I explore the boundary conditions of international board capital by examining how the characteristics of firms' internationalization strategy moderate the relationship between board capital and firm performance. Using a panel of 377 S&P 500 firms observed from 2004-2011, I find that boards' depth of international experience and social capital are more important during early stages of internationalization, when firms tend to lack market knowledge and legitimacy in the host markets. On the other hand, I find that breadth of international experience has a stronger relationship with performance when firms' have higher scope of internationalization, when information-processing demands are higher.^

What Does Board Capital Really Bring to the Table? Exploring the Effect of Directors’ Human and Social Capital on Effective Governance During International Expansion

What constitutes effective corporate governance? Which director characteristics render boards effective at positively influencing firm-level performance outcomes? This dissertation examines these questions by taking a multilevel, multidisciplinary approach to corporate governance. I explore the individual-, team-, and firm- level factors that enable directors to serve effectively as strategic resources during international expansion. I argue that directors’ international experience improves their ability to serve as effective strategic consultants and resource providers to firms during the complex internationalization process. However, unlike prior research, which tends to assume that directors with the potential to provide important resources uniformly do so, I acknowledge contextual factors (i.e. board cohesiveness, strategic relevance of directors’ experience) that affect their propensity to actually influence outcomes. I explore these issues in three essays: one review essay and two empirical essays. In the first empirical essay, I integrate resource dependence theory with insights from social-psychological research to explore the influence of board capital on firms’ cross-border M&A performance. Using a sample of cross-border M&As completed by S&P 500 firms from 2004-2009, I find evidence that directors’ depth of international experience is associated with superior pre-deal outcomes. This suggests that boards’ deep, market-specific knowledge is valuable during the target selection phase. I further find that directors’ breadth of international experience is associated with superior post-deal performance, suggesting that these directors’ global mindset helps firms in the post-M&A integration phase. I also find that these relationships are positively moderated by board cohesiveness, measured by boards’ internal social ties. In the second empirical essay, I explore the boundary conditions of international board capital by examining how the characteristics of firms’ internationalization strategy moderate the relationship between board capital and firm performance. Using a panel of 377 S&P 500 firms observed from 2004-2011, I find that boards’ depth of international experience and social capital are more important during early stages of internationalization, when firms tend to lack market knowledge and legitimacy in the host markets. On the other hand, I find that breadth of international experience has a stronger relationship with performance when firms’ have higher scope of internationalization, when information-processing demands are higher.

Vision-based tracking for sports performance analysis

With the world of professional sports shifting towards employing better sport analytics, the demand for vision-based performance analysis is growing increasingly in recent years. In addition, the nature of many sports does not allow the use of any kind of sensors or other wearable markers attached to players for monitoring their performances during competitions. This provides a potential application of systematic observations such as tracking information of the players to help coaches to develop their visual skills and perceptual awareness needed to make decisions about team strategy or training plans. My PhD project is part of a bigger ongoing project between sport scientists and computer scientists involving also industry partners and sports organisations. The overall idea is to investigate the contribution technology can make to the analysis of sports performance on the example of team sports such as rugby, football or hockey. A particular focus is on vision-based tracking, so that information about the location and dynamics of the players can be gained without any additional sensors on the players. To start with, prior approaches on visual tracking are extensively reviewed and analysed. In this thesis, methods to deal with the difficulties in visual tracking to handle the target appearance changes caused by intrinsic (e.g. pose variation) and extrinsic factors, such as occlusion, are proposed. This analysis highlights the importance of the proposed visual tracking algorithms, which reflect these challenges and suggest robust and accurate frameworks to estimate the target state in a complex tracking scenario such as a sports scene, thereby facilitating the tracking process. Next, a framework for continuously tracking multiple targets is proposed. Compared to single target tracking, multi-target tracking such as tracking the players on a sports field, poses additional difficulties, namely data association, which needs to be addressed. Here, the aim is to locate all targets of interest, inferring their trajectories and deciding which observation corresponds to which target trajectory is. In this thesis, an efficient framework is proposed to handle this particular problem, especially in sport scenes, where the players of the same team tend to look similar and exhibit complex interactions and unpredictable movements resulting in matching ambiguity between the players. The presented approach is also evaluated on different sports datasets and shows promising results. Finally, information from the proposed tracking system is utilised as the basic input for further higher level performance analysis such as tactics and team formations, which can help coaches to design a better training plan. Due to the continuous nature of many team sports (e.g. soccer, hockey), it is not straightforward to infer the high-level team behaviours, such as players’ interaction. The proposed framework relies on two distinct levels of performance analysis: low-level performance analysis, such as identifying players positions on the play field, as well as a high-level analysis, where the aim is to estimate the density of player locations or detecting their possible interaction group. The related experiments show the proposed approach can effectively explore this high-level information, which has many potential applications.

PERFORMANCE OF THE MODEL CALLED ACQUANETXL IN THE ALLOCATION OF WATER IN COMPLEX WATER RESOURCE SYSTEMS

This article presents a tool for the allocation analysis of complex systems of water resources, called AcquaNetXL, developed in the form of spreadsheet in which a model of linear optimization and another nonlinear were incorporated. The AcquaNetXL keeps the concepts and attributes of a decision support system. In other words, it straightens out the communication between the user and the computer, facilitates the understanding and the formulation of the problem, the interpretation of the results and it also gives a support in the process of decision making, turning it into a clear and organized process. The performance of the algorithms used for solving the problems of water allocation was satisfactory especially for the linear model.

Plataforma para suporte ao ciclo de vida de organizações virtuais e seleção dinâmica de parceiros e fornecedores

Tese de Doutoramento em Engenharia Industrial e de Sistemas

Performance and hormonal profile in broiler chickens fed with different energy levels during post restriction period

The aim of this work was to investigate the influence of diet energy level on performance and hormonal profiles of broilers during post restriction period. It was a split-plot experiment, and the main treatments were in a 2x2 factorial scheme. Birds were fed restricted to 30% of the ad libitum intake, from 7 to 14 days of age. After the restriction period, birds were fed ad libitum with diets containing low (2,900 kcal ME/kg) or high (3,200 kcal ME/kg) energy until 49 days of age. Broilers fed with high energy ration showed lower feed intake and better feed conversion and decreased carcass protein; however, abdominal fat pad, and total carcass fat were not affected by ration energy levels or feeding program. Neither diet energy level nor feed restriction program changed body weight at 49 days. The profile of insulin-like growth factor-1 (IGF-1) was reduced during the feed restriction period, but increased at refeeding period. Feeding program and ration energy level did not affect T3, T4 and growth hormone serum concentrations. Feed restriction at 30% of ad libitum intake is not enough to promote changes on carcass quality, related to fat deposition, and on metabolic hormone levels, except IGF-1 seric level that has rapid increase after feed restriction.

Combining hypoxic methods for peak performance.

New methods and devices for pursuing performance enhancement through altitude training were developed in Scandinavia and the USA in the early 1990s. At present, several forms of hypoxic training and/or altitude exposure exist: traditional 'live high-train high' (LHTH), contemporary 'live high-train low' (LHTL), intermittent hypoxic exposure during rest (IHE) and intermittent hypoxic exposure during continuous session (IHT). Although substantial differences exist between these methods of hypoxic training and/or exposure, all have the same goal: to induce an improvement in athletic performance at sea level. They are also used for preparation for competition at altitude and/or for the acclimatization of mountaineers. The underlying mechanisms behind the effects of hypoxic training are widely debated. Although the popular view is that altitude training may lead to an increase in haematological capacity, this may not be the main, or the only, factor involved in the improvement of performance. Other central (such as ventilatory, haemodynamic or neural adaptation) or peripheral (such as muscle buffering capacity or economy) factors play an important role. LHTL was shown to be an efficient method. The optimal altitude for living high has been defined as being 2200-2500 m to provide an optimal erythropoietic effect and up to 3100 m for non-haematological parameters. The optimal duration at altitude appears to be 4 weeks for inducing accelerated erythropoiesis whereas <3 weeks (i.e. 18 days) are long enough for beneficial changes in economy, muscle buffering capacity, the hypoxic ventilatory response or Na(+)/K(+)-ATPase activity. One critical point is the daily dose of altitude. A natural altitude of 2500 m for 20-22 h/day (in fact, travelling down to the valley only for training) appears sufficient to increase erythropoiesis and improve sea-level performance. 'Longer is better' as regards haematological changes since additional benefits have been shown as hypoxic exposure increases beyond 16 h/day. The minimum daily dose for stimulating erythropoiesis seems to be 12 h/day. For non-haematological changes, the implementation of a much shorter duration of exposure seems possible. Athletes could take advantage of IHT, which seems more beneficial than IHE in performance enhancement. The intensity of hypoxic exercise might play a role on adaptations at the molecular level in skeletal muscle tissue. There is clear evidence that intense exercise at high altitude stimulates to a greater extent muscle adaptations for both aerobic and anaerobic exercises and limits the decrease in power. So although IHT induces no increase in VO(2max) due to the low 'altitude dose', improvement in athletic performance is likely to happen with high-intensity exercise (i.e. above the ventilatory threshold) due to an increase in mitochondrial efficiency and pH/lactate regulation. We propose a new combination of hypoxic method (which we suggest naming Living High-Training Low and High, interspersed; LHTLHi) combining LHTL (five nights at 3000 m and two nights at sea level) with training at sea level except for a few (2.3 per week) IHT sessions of supra-threshold training. This review also provides a rationale on how to combine the different hypoxic methods and suggests advances in both their implementation and their periodization during the yearly training programme of athletes competing in endurance, glycolytic or intermittent sports.

Container Handling Equipment Monitoring System, case: Steveco Oy

Container Handling Equipment Monitoring System (CHEMS) is a system developed by Savcor One Oy. CHEMS measures important information for container ports performance and produces performance indicators. The aim of this thesis was to clarify performance measurement contents to Savcor and to develop, as an example, performance measures to Steveco Oy's container operations. The theoretical part of the thesis clarifies performance measurement and which of its components are important to container port. Performance measurement and measures are presented from the operational level's point of view, in which CHEMS is planned to aim. The theory of development process of performance measures is introduced at the end of the theoretical part. To make sure that performance measures are efficiently used, Steveco Oy's performance measures are developed in cooperation with the users. The measurement in operational level is continuous and the results must be reacted asquickly as possible. CHEMS is very suitable to continuous measurement and to produce real time-measures of container operations which are hard to get any otherway.

Strategian toimeenpanokeinot muuttuvissa toimintaympäristöissä

Nykyinen strategia ajattelu perustuu filosofiaan, jossa yrityksen aineeton pääoma muuttuu aineelliseksi tulokseksi organisaatioiden resursseja, kyvykkyyksiä ja osaamista hyödyntämällä. Strategisissa tuloskorteissa oppimisen ja kasvun näkökulma kuvaa, miten ihmiset, teknologia ja organisaatioilmapiiri voivat toimia yhdessä strategian toimeenpanemiseksi. Oppimisen ja kasvun tulosten paraneminen ennakoi parannusta myös sisäisiin prosesseihin, asiakasnäkökulmaan ja taloudelliseen menestykseen. Työn teoriaosuudessa luotiin laaja katsaus eri strategiakoulukuntiin, keskittyen etenkin Mintzbergin konfiguraatio strategiakoulukunnan oppeihin. Tämän pohjalta tehtiin määritys strategia ajattelulle; strategiaprosessille ja strategialle muuttuvissa toimintaympäristöissä. Strategiaprosessin kriittiset alueet, sekä strategialähtöisen organisaation periaatteet huomioon ottaen, tehtiin kirjallisuuskartoitusta strategian toimeenpanokeinoista ja käytännön tutkimus niiden käytön yleisyydestä eri organisaatioissa. Tulosten mukaisesti monet keinot ovat aktiivisessa käytössä, mutta toisaalta on nähtävissä, että erilaiset yrityskulttuurit, organisaatioiden "elämäntilanteet" ja resurssien erilaisuudet tarjoavat erilaiset mahdollisuudet strategian toimeenpanoon ja organisaation osaamisen lisäämiseen. Nopeasti muuttuva toimintaympäristö korostaa joustavaa strategian ja sen toimeenpanon tarvetta. Osaamisen kehittäminen johtaa kasvuun; sen varmistamiseksi on löydettävä omalle organisaatioille sopivat keinot jatkuvaan oppimiseen, muutoskykyisyyden ja sitä kautta kilpailukyvyn saavuttamiseen ja ylläpitämiseen.

Henkilötason suorituskykymittariston suunnittelu asiantuntijayrityksessä

Suorituskyvyn mittaaminen on tehokas työkalu yrityksen toiminnan kehittämiseen. Mittarit ohjaavat yritystä keskittymään strategian ja tavoitteiden toteuttamiseen. Yrityksen suorituskykyä tarkastellaan usein erityisesti yritystasolla, mutta mittarit voidaan myös kohdentaa yksittäisille työntekijöille. Työn tavoitteena oli löytää jo suunnitteluvaiheessa huomioitavia menestystekijöitä pienen asiantuntijayrityksen henkilötason suorituskykymittaristolle. Tutkimuskysymyksiin vastaamiseksi käytettiin kirjallisuuden lisäksi kohdeyritykselle toteutettua suunnitteluprosessia, jossa hyödynnettiin myös yrityksen henkilöstön näkemyksiä. Merkittävimmät erityispiirteet mittariston suunnittelussa liittyivät asiantuntijatyön mittaukseen, mittariston resurssitarpeen minimoimiseen ja palkitsemiseen suorituskyvyn perusteella. Lisäksi työssä pohdittiin suunnitellun mittariston laajentamismahdollisuuksia yritystason mittaristoksi. Suorituskyvyn mittaaminen tehostaa yrityksen päätöksentekoa sekä viestintää. Laadukas mittaristo edellyttää myös hyvää suunnittelua, joka voidaan perustaa kirjallisuuden malleihin. Johdon ja henkilöstön sitoutuminen suunnitteluprosessiin on kriittistä onnistuneen mittariston kannalta. Mittariston suunnittelussa mittarit johdetaan yleensä yrityksen visiosta strategian, mittausalueiden ja menestystekijöiden kautta. Mittareiden painotuksia muuttamalla voidaan hienosäätää mittariston vaikutusta. Mittariston koekäyttövaiheessa todetaan mittariston toimivuus ennen mittareiden kytkemistä tulospalkkioihin. Asiantuntijatyön mittauksessa on kiinnitettävä huomiota toimivien mittareiden löytämiseen, sillä tietopohjaista asiantuntijatyötä on haastava mitata. Lisäksi palkitsemisjärjestelmän liittäminen mittaristoon edellyttää mittareilta ehdotonta oikeudenmukaisuutta ja tuloksia ei saa pystyä manipuloimaan. Pienen yrityksen mittaristo ei saa kuluttaa liikaa resursseja, joten kannattaa suosia mahdollisimman itsenäisesti toimivia mittareita. Henkilöstön motivointi tietojen syöttöön on olennaista. Lisäksi objektiivisten ja olennaisten mittareiden käyttö vähentää mittariston ylläpitoon käytettyjä työtunteja. Henkilötason mittaristo voidaan laajentaa helposti myös yritystasolle, mikäli suunnittelussa on kiinnitetty huomiota huolelliseen dokumentointiin.

Katsastuksen teknisen laadun mittaaminen ja johtaminen

Suorituskyvyn mittaamisella on monia myönteisiä vaikutuksia koko organisaation toimintaan. Mittaamisen avulla toimintaa voidaan johtaa haluttuun suuntaan. Tutkimuksen tavoitteena oli tutkia, minkälainen suorituskykymittaristo tarvitaan katsastusyrityksen ylimmän johdon käyttöön, jotta katsastuksen teknisen laadun johtaminen mahdollistuisi. Tutkimuksen tarkoituksena oli rakentaa katsastuksen teknisen laadun suorituskykymittaristo ylimmälle johdolle. Katsastuksen tekninen laatu on keskeinen kysymys katsastusyritysten olemassaololle. Tekninen laatu on koko katsastustoiminnan perusta, jonka päälle liiketoiminta voidaan rakentaa. Ilman tätä perustaa ei ole jatkuvuutta liiketoiminnalle. Teknisen laadun mittaaminen ei kuitenkaan ole tällä hetkellä järjestelmällistä, eikä käytettävissä ole ollut tehtävään soveltuvaa mittaristoa. Tutkimuksessa käytettiin A-Katsastus Oy:n vuosien 2008–2011 aikana syntyneitä katsastustilastoja. Tilastollista prosessin valvonta-menetelmää (SPC) soveltamalla määritettiin toimipaikka- ja katsastajakohtaiset valvontarajat hylkäysprosenteille ja vikojen määrille. Valvontarajojen avulla rakennettiin katsastuksen teknisen laadun suorituskykymittaristo toimiala-, yritys-, toimipaikka- ja katsastajatasoille. Mittariston avulla voidaan asettaa tekniselle laadulle tavoitteet, seurata tavoitteiden toteumaa ja käynnistää tarvittaessa korjaavat toimenpiteet.

Suorituskyvyn mittaaminen yritysverkostoissa - laadullinen tapaustutkimus

Tässä tutkielmassa tutkitaan suorituskyvyn mittaamista yritysverkostoissa. Tutkimusongelmana oli selvittää, miten suorituskykyä tulee mitata erityyppisissä verkostoissa. Tutkimusongelmaa lähestyttiin kartoittamalla eri verkostotyypin mukanaan tuomia kriittisiä tekijöitä, haasteita sekä mahdollisuuksia. Tutkimusongelmaa lähestyttiin laadullisin menetelmin. Tutkimusaineisto koostuu teoreettisen kirjoituspöytätutkimuksen lisäksi teemahaastatteluin kerätystä empiriasta. Tutkimukseen haastateltiin viittä henkilöä, jotka toimivat sekä vertikaalisissa, että horisontaalisissa verkostoissa. Aineiston perusteella verkostotasoista suorituskykyä voidaan mitata samoin periaattein, kuin yksittäisen organisaationkin. Verkostorakenne kuitenkin tuo mukanaan uusia haasteita sekä mahdollisuuksia, jotka tekevät verkostotasoisesta suorituskyvyn mittaamisesta haasteellisemman. Erityistä huomiota tulisi kiinnittää verkoston rakenteiden, sidosten, strategiaviestinnän sekä palkitsemisjärjestelmien hallintaan.

The application of Process Management for reliability enhancement of the Taguchi method

The concept of Process Management has been used by managers and consultants that search for the improvement of both operational or managerial industrial processes. Its strength is in focusing on the external client and on the optimization of the internal process in order to fulfill their needs. By the time the needs of internal clients are being sought, a set of improvements takes place. The Taguchi method, because of its claim for knowledge share between design engineers and people engaged in the process, is a candidate for process management implementation. The objective of this paper is to propose that kind of application aiming for improvements related with reliability of results revealed by the robust design of Taguchi method.