Metodi e strumenti di Facilty Management: una proposta di integrazione tra Piano di Manutenzione e Fascicolo dell’Opera nel caso della Grande Distribuzione Organizzata

Gli ultimi 10 anni hanno visto un crescente aumento delle richieste di fornitura di servizi legati alla manutenzione edilizia da parte della Grande Distribuzione Organizzata; la domanda è quella di servizi riconducibili al Facility Management, ovvero rapporti basati sul raggiungimento di standard qualitativi predefiniti in sede contrattuale e garanzia di intervento 24h/24. Nella prima parte del progetto di tesi viene inquadrata la disciplina del FM, le motivazioni, gli strumenti e gli attori coinvolti. Dopo un excursus normativo sulla manutenzione in Italia, una classificazione delle tipologie di intervento manutentivo e una valutazione sull’incidenza della manutenzione nel Life Cycle Cost, viene effettuata un’analisi delle modalità interoperative del FM applicato alla manutenzione edilizia nel caso della GDO. La tesi è stata svolta nell'ambito di un tirocinio in azienda, il che ha permesso alla laureanda di affrontare il caso di studio di un contratto di Global Service con un’importante catena di grande distribuzione, e di utilizzare un software gestionale (PlaNet) con il quale viene tenuta traccia, per ogni punto vendita, degli interventi manutentivi e della loro localizzazione nell’edificio. Questo permette di avere un quadro completo degli interventi, con modalità di attuazione già note, e garantisce una gestione più efficace delle chiamate, seguite tramite un modulo di Call Center integrato. La tesi esamina criticamente i principali documenti di riferimento per l’opera collegati alla manutenzione: il Piano di Manutenzione e il Fascicolo dell’Opera, evidenziando i limiti legati alla non completezza delle informazioni fornite. L’obbiettivo finale della tesi è quello di proporre un documento integrativo tra il Piano di Manutenzione e il Fascicolo, al fine di snellire il flusso informativo e creare un documento di riferimento completo ed esaustivo, che integra sia gli aspetti tecnici delle modalità manutentive, sia le prescrizioni sulla sicurezza.

Building Information Modeling e Maintenance Management: il caso del Pro-GET-onE

La tesi ha come obiettivo quello di analizzare l’evoluzione del settore della manutenzione edilizia e del cambiamento della politica manutentiva in relazione ai progressi portati dai nuovi strumenti informatici: facendo quindi riferimento ad uno specifico caso di studio e integrando l’utilizzo di software BIM, lo scopo è stato quello di programmare un life cycle adeguato. La prima parte della tesi delinea il cambiamento del quadro normativo dell’ambito della manutenzione e definisce lo stato dell’arte della pratica manutentiva, sia dal punto di vista tecnico e applicativo, ma anche da quello gestionale ed economico, con particolare riferimento al Maintenance Management. Nella seconda parte viene invece approfondito il caso studio di uno studentato di Atene facente parte del programma ProGETonE, definendo gli elementi che possono portare ad una corretta gestione del ciclo di vita di questo fabbricato: l’analisi parte da un approccio tradizionale, basato sul computo metrico e sulla PBS, ma si sviluppa e completa attraverso l’utilizzo di Revit e Mantus-P, con la relativa stesura finale di un piano di manutenzione. Questo processo ha portato ad evidenziare le differenze e i vantaggi che si possono trarre dal cambio di prospettiva e di strumenti nell’ambito della manutenzione edilizia.

A representação de conteúdos documentais no contexto dos novos sistemas de gestão de arquivos audiovisuais digitais: o caso do “Digital Asset Management”

Dissertação apresentada para cumprimento dos requisitos necessários à obtenção do grau de Mestre em Ciências da Informação e da Documentação na variante Arquivística

Rigid pavements distresses - pavement condition index evaluation

Pavements require maintenance in order to provide good service levels during their life period. Because of the significant costs of this operation and the importance of a proper planning, a pavement evaluation methodology, named Pavement Condition Index (PCI), was created by the U.S. Army Corps of Engineers. This methodology allows for the evaluation of the pavement condition along the life period, generally yearly, with minimum costs and, in this way, it is possible to plan the maintenance action and to adopt adequate measures, minimising the rehabilitation costs. The PCI methodology provides an evaluation based on visual inspection, namely on the distresses observed on the pavement. This condition index of the pavement is classified from 0 to 100, where 0 it is the worst possible condition and 100 the best possible condition. This methodology of pavement assessment represents a significant tool for management methods such as airport pavement management system (APMS) and life-cycle costs analysis (LCCA). Nevertheless, it has some limitations which can jeopardize the correct evaluation of the pavement behavior. Therefore the objective of this dissertation is to help reducing its limitations and make it easier and faster to use. Thus, an automated process of PCI calculation was developed, avoiding the abaci consultation, and consequently, minimizing the human error. To facilitate also the visual inspection a Tablet application was developed to replace the common inspection data sheet and thus making the survey easier to be undertaken. Following, an airport pavement condition was study accordingly with the methodology described at Standard Test Method for Airport Pavement Condition Index Surveys D5340, 2011 where its original condition level is compared with the condition level after iterate possible erroneous considered distresses as well as possible rehabilitations. Afterwards, the results obtained were analyzed and the main conclusions presented together with some future developments.

Segurança contra incêndios na reabilitação sustentável de edifícios antigos

Dissertação de mestrado em Construção e Reabilitação Sustentáveis

Degree Dissertation Report Asset Management

L'objectiu d'aquest treball no és oferir els mateixos serveis que els productes comercials, sinó utilitzar el coneixement bàsic en aquest sector per crear una aplicació simple

Asset Management Program Enhancement Plan: Baseline Assessment Phases I and II, 2015

This project resulted in the development of a framework for making asset management decisions on low-volume bridges. The research focused on low-volume bridges located in the agricultural counties of Iowa because recent research has shown that these counties have the greatest percentage of structurally deficient bridges in the nation. Many of the same counties also have the highest crop yields in the state, creating a situation where detours caused by deficient bridges on farm-to-market roads increase the cost to transport the crops. Thus, the research proposed the use of social return on investment (SROI), a tool used by international institutions such as the World Bank, as an asset management metric to gauge to the socioeconomic impact of structurally deficient bridges on the state in an effort to provide quantified justification to fund improvements on low-volume assets such as these rural bridges. The study found that combining SROI with current asset management metrics like average daily traffic (ADT) made it possible to prioritize the bridges in such a way that the limited resources available are allocated in a manner that promotes a more equitable distribution and that directly benefits the user, in this case Iowa farmers. The result is a system that more closely aligns itself with the spirit of MAP-21, in that infrastructure investments are used to facilitate economic growth for Iowa’s agricultural economy.

Final Report (SPR Project 90-00-RB10-012) on the Maintenance Asset Management Project Phase I, 2012

This project resulted in the development of a proof of concept for a features inventory process to be used by field staff. The resulting concept is adaptable for different asset classes (e.g. culverts, guardrail) and able to leverage existing DOT resources such as the videolog and LRS and our current technology platforms including Oracle and our GIS web infrastructure. The concept examined the feasibility of newly available technologies, such as mobile devices, while balancing ease of use in the field. Implementation and deployment costs were also important considerations in evaluating the success of the project. These project funds allowed the pilot to address the needs of two DOT districts. A report of findings was prepared, including recommendations for or against full deployment of the pilot solution.

Final Report (SPR Project 90-00-RB10-012) on the Maintenance Asset Management Project Phase II, 2013

This project resulted in the development of a proof of concept for a features inventory process to be used by field staff. The resulting concept is adaptable for different asset classes (e.g. culverts, guardrail) and able to leverage existing DOT resources such as the videolog and LRS and our current technology platforms including Oracle and our GIS web infrastructure. The concept examined the feasibility of newly available technologies, such as mobile devices, while balancing ease of use in the field. Implementation and deployment costs were also important considerations in evaluating the success of the project. These project funds allowed the pilot to address the needs of two DOT districts. A report of findings was prepared, including recommendations for a full deployment of a field data collection.

Elinkaarilaskenta prosessiteollisuudessa

Elinkaarilaskenta on vielä melko vähän tutkittu aihealue. Tutkimuksen tavoitteena on selvittää haastatteluiden avulla prosessiteollisuuden toimijoiden näkemyksiä elinkaarilaskennasta sekä selvittää, käytetäänkö elinkaarilaskentaa muiden laskentamenetelmien rinnalla. Tarkoituksena on myös tutkia elinkaarilaskennan tulevaisuuden näkymiä ja elinkaarilaskentaan liittyvän tietämyksen hallinnan eri tyispiirteitä. Elinkaaren aikaisten kustannusten tarkastelu lisää yritysten tietoutta tuotteen, prosessin tai palvelun aiheuttamista kokonaiskustannuksista. Tietämyksen laajentuminen mahdollistaa muun muassa tehokkaamman ja tarkemman päätöksen teon. Elinkaarilaskennalle tyypilliset pitkät tarkasteluajanjaksot aiheuttavat tietämyksen hallinnalle suuria haasteita. Laskelmissa tarvittavan tiedon keruu onkin aikaa ja resursseja kuluttavaa. Tällä hetkellä elinkaarilaskenta ei ole laajalti käytössä. Yritykset ovat kuitenkin kiinnostuneita sen tuomista mahdollisuuksista ja uskovat, että sille on tarvetta tulevaisuudessa. Tutkimuksen pohjalta voidaankin todeta, että tietoisuus elinkaari laskennasta on kasvamassa ja sen käyttö yleistymässä.

Kiinteistön investointi- ja elinkaarikustannusten hallinnan työkalut

Tämän työntavoitteena oli tutkia kiinteistöjen investointi- ja elinkaarikustannusten hallinnan tilannetta. Tavoitteeseen pääsemiseksi pyrin selvittämään, missä määrin rakennusala käyttää erilaisia ohjelmistoja, mitä nämä ohjelmistot ovat ja minkälaiset ovat mahdollisuudet kehittää tähän tarkoitukseen sopiva ohjelmistotyökalu. Teoriaosa koostuu kiinteistöliiketoimintaan liittyvistä peruskäsitteistäsekä laskentamenetelmistä. Empiirisessä osassa esitellään tutkimusmenetelmät jaanalysoidaan tulokset. Tutkimus toteutettiin käyttämällä kirjallista kyselyä sekä asiantuntijahaastatteluita. Kirjallinen kysely toimi runkona haastatteluille. Kyselyllä kartoitettiin olemassa olevien ohjelmistotyökalujen lukumäärä. Haastattelujen avulla pyrittiin saamaan selville, mitkä ohjelmistojen osiot ja ominaisuudet olisivat käyttäjän kannalta olennaisia. Tutkimuksen tärkeimpänä tuloksena voidaan pitää sitä, että olemassa olevien työkalujen lisäksi ei näyttänyt olevan juurikaan tarvetta kehittää uusia työkaluja kiinteistökustannusten hallintaan. Ohjelmistotyökaluja löydettiin kolmetoista, joista kaksitoista soveltui elinkaarikustannusten laskentaan. Sellaisia ohjelmatyökaluja, jotka olisivat vastanneet asiantuntijahaastateltavien tarpeita, ei löytynyt. Tutkimustulokset osoittavat kuitenkin selvästi, että kehitysmahdollisuudet ovat olemassa ja ongelmaon helposti ratkaistavissa yhdistelemällä eri ohjelmistojen ominaisuuksia.

Sellupesurin sisäiset vaiheet erottavien komponenttien kehittäminen

Kilpailukyvyn säilyttämiseen tarvitaan jatkuvaa tuotekehitystä ja kustannusten hallintaa. Tietyssä vaiheessa tuotteen elinkaaressa rakenteeseen on tehtävä suuria muutoksia, jotta tuotteesta aiheutuvat elinkaarikustannukset saadaan alhaisemmiksi, niin valmistus- kuin kunnossapitokustannustenkin osalta. Tämä diplomityö käsittelee sellupesurin sisäisiä vaiheita erottavaa tiiviste-elementtiä ja sen kehittämistä. Työssä on pyritty löytämään uusi, elinkaarikustannuksiltaan alhaisempi ratkaisu entisen rakenteen tilalle. Alkuvaiheessa uudelle ratkaisulle ei asetettu juuri minkäänlaisia rajoitteita. Tällä pyrittiin siihen, että myös kaikista innovatiivisimmatkin ideat tulisivat esille ja huomioiduksi. Uusien rakenneratkaisujen ideoinnissa, vertailussa ja valinnassa hyödynnettiin järjestelmällistä koneensuunnitteluprosessia. Työn tuloksena saatiin kehitettyä uusi, kevyempi ja elinkaarikustannuksiltaan edullisempi rakenne. Uuden rakenteen osien määrä saatiin vähennettyä noin kymmenesosaan verrattuna entiseen rakenteeseen ja elinkaarikustannukset saatiin alenemaan noin 32–35 % materiaalista riippuen. Elinkaarikustannuksista tuotteen valmistuskustannukset materiaaleineen pienenivät noin 23–25 % ja kunnossapitokustannukset noin 46–52 %.

Remote Condition Monitoring and Asset Management in Offshore Power Systems

Condition monitoring systems for physical assets are constantly becoming more and more common in the industrial sector. At the same time an increasing portion of asset monitoring systems are being remotely supported. As global competitors are actively developing solutions for condition monitoring and condition-based maintenance, which it enables, Wärtsilä too feels the pressure to provide customers with more sophisticated condition-based maintenance solutions. The main aim of this thesis study is to consider Wärtsilä remote condition monitoring solutions and how they relate to similar solutions from other suppliers and end customers’ needs, in the context of offshore assets. A theoretical study is also included in the thesis, where the concepts of condition monitoring, condition-based maintenance, maintenance management and physical asset management are introduced.

Modelling flexible asset management in industrial maintenance companies and networks

The tightening competition and increasing dynamism have created an emerging need for flexible asset management. This means that the changes of market demand should be responded to with adjustments in the amount of assets tied to the balance sheets of companies. On the other hand, industrial maintenance has recently experienced drastic changes, which have led to an increase in the number of maintenance networks (consisting of customer companies that buy maintenance services, as well as various supplier companies) and inter-organizational partnerships. However, the research on maintenance networks has not followed the changes in the industry. Instead, there is a growing need for new ways of collaboration between partnering companies to enhance the competitiveness of the whole maintenance network. In addition, it is more and more common for companies to pursue lean operations in their businesses. This thesis shows how flexible asset management can increase the profitability of maintenance companies and networks under dynamic operating conditions, and how the additional value can then be shared between the network partners. Firstly, I have conducted a systematic literature review to identify what kind of requirements for asset management models are set by the increasing dynamism. Then I have responded to these requirements by constructing an analytical model for flexible asset management, linking asset management to the profitability and financial state of a company. The thesis uses the model to show how flexible asset management can increase profitability in maintenance companies and networks, and how the created value can be shared in the networks to reach a win-win situation. The research indicates that the existing models for asset management are heterogeneous by nature due to the various definitions of ‘asset management’. I conclude that there is a need for practical asset management models which address assets comprehensively with an inter-organizational, strategic view. The comprehensive perspective, taking all kinds of asset types into account, is needed to integrate the research on asset management with the strategic management of companies and networks. I will show that maintenance companies can improve their profitability by increasing the flexibility of their assets. In maintenance networks, reorganizing the ownership of the assets among the different network partners can create additional value. Finally, I will introduce flexible asset management contracts for maintenance networks. These contracts address the value sharing related to reorganizing the ownership of assets according to the principles of win-win situations.