Calidad de atención científico humanístico que presta el personal de enfermería y su relación con el nivel de satisfacción del usuario del Centro de Salud Cojitambo. Azogues, 2014

Antecedentes: el tema de calidad de la atención en salud hoy en día es clave, y urgente de conocer, entender y aplicar por el personal de salud y en particular para el profesional de Enfermería, para lograr la calidad en los servicios de salud es necesario el control, la evaluación objetiva y sistemática de la atención de enfermería ya que se han convertido en una prioridad dentro de la profesión, debido a que el consumidor demanda atención de calidad, existiendo un mayor compromiso con la responsabilidad directa ante él público. Objetivo: determinar la calidad de atención que presta el personal de enfermería del centro de salud “Cojitambo” y su relación con el nivel de satisfacción del usuario. Metodología: se trata de un estudio descriptivo de corte transversal que permitirá determinar la calidad de atención que presta el personal de enfermería del centro de salud “Cojitambo” y su relación con el nivel de satisfacción del usuario. Universo: para el tamaño de la muestra se considera una población infinita con una proporción de insatisfacción del 20% con un nivel de confianza del 96% y una precisión del 4%. Con estos valores el tamaño de la muestra a estudiar es de 385 pacientes. Como técnicas se utilizará la entrevista, observación directa e indirecta, como instrumento el formulario avalado por la Universidad Técnica Particular de Loja en la investigación realizada por el Dr. Carlos Arévalo previa a la obtención de la maestría en gerencias en salud para el desarrollo local, para procesar la información se utilizará los programas Excel, Word y SPSS, los datos serán analizados con estadística descriptiva y presentadas en tablas y gráficas. Uso de resultados: la presente investigación pretenderá obtener datos relacionados con la medición de la calidad de atención que brinda el personal de enfermería y el nivel de satisfacción del usuario que acude al centro de salud Cojitambo.

[France's margins and the necessary territorial attractiveness].

International audience

Proposta de uma matriz de decisão em energia hidrelétrica com o uso do método multicritério, para formulação de políticas públicas no estado do Paraná

Brazil is internationally acknowledged for its renewable sources, most notably, hydroelectric power plant projects which correspond to 65% of electricity production supply to the National Interconnected System. The main question behind this research is: what are the weights and the relative importance of the variables which have influence on the decision making process for the expansion of hydroelectric generation projects in Parana? The main objective is to propose a multi-criteria decision procedure, in association with water sources options that take into consideration the weight and relative importance of the alternatives having influence on the decision by enterprises in the generation of electricity in the state of Paraná. As far as the approach to the problem is concerned, this research can be classified as having mixed methodologies, applying Content Analysis, Delphi technique and the Analytic Hierarchy Process. Following Delphi methodology, a group of 21 was selected for data collection, all of those linked to Paranaense hydroelectricity market. And the main result was the construction of a decision tree in which it was possible to identify the importance and relative weight of the elements associated with the four dimensions of energy. In environmental dimension, the highest relative weight was placed on the loading capacity of Parana system; the economic dimension, the amortization of investment; in social dimension, the generation of direct work places and in institutional dimension, the availability of suitable sources of financing. Policy makers and business managers make their decisions based on specific criteria related to the organization segment, market information, economic and political behavior among other indicators that guide them in dealing with the typical tradeoffs of projects in hydropower area. The results obtained in the decision tree show that the economic bias is still the main factor in making investment decisions. However, environmental impacts on the State loading capacity, income generation, providing opportunities for direct as well as indirect jobs. And at an institutional level, the absence of funding sources show that the perception of experts is focused on other issues beyond the logic behind development per se. The order of priority of variables in this study indicates that in the current environment of uncertainty in the Brazilian economy as many variables must be analyzed and compared in order to optimize the scarce resources available to expand local development in relation to Paranaense water matrix.

Sauvegarde et valorisation du patrimoine culturel immatériel du Sénègal: projet de création d'un écomusée des pratiques divinatoires et curatives

7 RESUME/ABSTRACT Au Sénégal, il existe des pratiques culturelles et cultuelles, séculaires que l’on retrouve au niveau de toutes les composantes ethnolinguistiques. Une donnée qui nous interpelle, chacun en ce qui nous concerne, et nous invite à repenser le devenir de nos spécificités et particularités culturelles face aux assauts répétés et multiformes de la modernité. La caractéristique qui entoure les rites et rituels est le plus souvent sujette à plusieurs formes d’interprétations fantaisistes et parfois dévalorisantes. Force est de reconnaître que le recours à la médecine moderne ne saurait pleinement répondre à ce besoin de tranquillité et de sérénité mystique qui habite chaque africain en général et chaque sénégalais en particulier. Il s’agit ici, pour l’africain et en ce qui nous concerne le sénégalais, de trouver une tranquillité psychologique et une assurance symbolique propres à créer les conditions d’une guérison physique et/ou morale. En ce sens que l’emprise du modernise ne peut aucunement influer totalement sur cette croyance ancestrale que bon nombre de sénégalais, et pas des moindres, ont en l’endroit de ces pratiques. Une prédisposition culturelle sous-tendue par des préoccupations cultuelles qui font l’objet d’une communion agissante entre les différents membres des communautés. Une prise de conscience qui se manifeste à travers des cérémonies ponctuellement organisées et présidées par des prêtres et prêtresses. Notre présente étude participe de la recherche d’un juste équilibre spirituel et temporel apte à offrir une possibilité de concilier les aspects traditionnels des spécificités culturelles de nos composantes ethnolinguistiques avec ce qui constitue les contraintes et exigences de la modernité. Il reste certes évident que cette opposition a généré une sorte de fracture culturelle en véhiculant une autre manière de voir, mais surtout de percevoir nos traditions et coutumes. Cependant à l’heure d’un redimensionnement et d’une adaptation contextuelle de ce qui constitue nos valeurs identitaires, il nous revient de procéder à une démarche de sensibilisation et d’explication pour conférer plus de lisibilité à nos expressions culturelles. La mise en place d’un écomusée des pratiques divinatoires et curatives, est un moyen moderne et pratique de sauvegarde et de valorisation des savoirs et connaissances thérapeutiques endogènes. Outre la création d’emplois et de revenus, cette infrastructure sera une vitrine du patrimoine local qui favorisera le développement d’un tourisme culturel source de devises et vecteur de développement local; ABSTRACT: In Senegal, there are cultural and religious practices, ancient that we find in all the ethno-linguistic components. A given that challenges us, each in our case, and invites us to rethink the future of our cultural specificities and characteristics and multifaceted face of repeated assaults of modernity. The characteristic surrounding the rites and rituals is usually subject to various forms of demeaning and sometimes fanciful interpretations. We must recognize that the use of modern medicine can not fully meet this need of tranquility and mystical serenity that inhabits every African in general and Senegal in particular each. This is, for Africa and for us Senegalese, find a psychological tranquility and symbolic own insurance to create conditions for physical healing and / or legal. In that the grip of modernizing can in no way affect totally on this ancient belief that many Senegalese, not least, have the place of such practices. A cultural predisposition underpinned by cultic concerns that are the subject of an active communion between the community members. An awareness that manifests itself through occasionally organized ceremonies presided over by priests and priestesses. Our present study involved the search for a fair balance spiritual and temporal able to offer an opportunity to reconcile the traditional aspects of the cultural specificities of our ethno-linguistic components with which constitutes the constraints and demands of modernity. While it remains clear that this opposition has generated a kind of cultural divide by conveying a different way of seeing, but above all to collect our traditions and customs. However at the time resizing and contextual adaptation of what constitutes our identity values, it is our responsibility to conduct an outreach approach and explanation to give greater clarity to our cultural expressions. The establishment of a museum of divination and healing practices, is a modern and convenient way to backup and recovery of therapeutic knowledge and endogenous knowledge. In addition to creating jobs and income, this infrastructure will be a showcase of local heritage that promote the development of cultural tourism source of foreign exchange and local development vector.

Beneath the surface of the heritage enterprise. Governmentality and cultural representation of rural architecture in Portugal

This article focuses on the construction of heritage in rural Portugal. Drawing on anthropological fieldwork in the village of Castelo Rodrigo, it analyses the extensive protection and exhibition of domestic architecture in the framework of a State-led local development programme. By bringing in the messiness of daily practices, the article goes beyond neat theoretical formulations in the study of heritage such as Foucault’s theory of “governmentality” and Kirshenblatt-Gimblett’s notion of “second life as heritage”. It argues that the “conduct of conduct” is actually nowhere near as effective as its theoretical formulation might have us believe, and the second life as heritage suffocates the first life of houses as social habitats for the village population.

Rede social de excelência: qualidade na participação institucional: O caso de Moura

O problema da falta de participação cívica é uma das condicionantes para o desenvolvimento local de qualquer território, pelo que devem ser estruturadas medidas e processos que facilitem e incentivem uma participação mais ativa, pautada por critérios de qualidade. É nesse sentido que o presente trabalho de investigação, tendo por base a aplicação de um inquérito por questionário a todos os dirigentes e técnicos envolvidos na Rede Social de Moura e a realização de uma sessão focus group com os membros do Núcleo Executivo, apresenta os processos de participação existentes e a desenvolver no programa e, desta forma, elabora um modelo de participação institucional de qualidade, com base nas orientações da ISO 9001 e respetivos oito princípios (enfoque no cliente, liderança, envolvimento dos colaboradores, abordagem por processos, abordagem sistemática da gestão, melhoria contínua, abordagem factual para a tomada de decisão e relações de mútuo beneficio com fornecedores). ABSTRACT: The problem of the lack of civic participation is one of the setbacks of local development in every territory, thus making it necessary to structure measures and processes to ease and encourage a more active participation, ruled by quality criteria. Taking that into consideration, this work of investigation, based on an inquiry of questions taken to all the directors and technicians involved in the Social Network of Moura, and a Focus Group session held with the members of the Executive Group, shows the existing levels of participation, as well as of those yet to develop, in the programme and therefore creates a model of institutional participation of quality, under the ISO 9001 directives and its eight principles (emphasis on the client, leadership, associate involvement, process approach, systematic approach of management, continuous improvement, factual approach on decision making and mutual benefit relationships with suppliers).

Estrategias territoriales participativas como instrumentos de diagnóstico y prospectiva, en el contexto europeo de los Fondos de Cohesión 2014–2020: el caso de Villena (Alicante)

Las Estrategias Territoriales de carácter participado, se han convertido en el instrumento válido para diagnosticar las necesidades de un territorio. La Unión Europea obliga la aplicación de esta herramienta en el nuevo contexto del periodo 2014–2020. En el municipio de Villena (Alicante), se realizó una estrategia territorial integrada, desde hace dos años que ha derivado en un foro económico social, a través del proceso de abajo-arriba. El estudio de caso avala que la ciudadanía sí que es importante y ha participado activamente en una planificación estratégica ya que los nuevos tiempos, en el contexto del desarrollo local, así lo determinan. Se establecen las fases de aplicación, la metodología utilizada y también los resultados obtenidos.

The Territorial Dimension: The Component of Business Strategy that Prevents the Generation of Social Conflicts

Taking advantage of economic opportunities has led to numerous conflicts between society and business in various geographies of the world. Companies have developed social responsibility programs to prevent and manage these types of problems. However, some authors comment that these programs lack a strategic vision. Starting with the Working with People model, created for the field of rural development planning, this paper proposes a methodology to prevent the generation of social conflicts from business strategy: the territorial dimension. The proposal emphasizes that local development support prevents the generation of social conflicts. Finally, an experience in Peru, a country that has been characterized in recent years by high economic growth and also by the presence of social conflicts that have stopped entrepreneurship is analyzed.

El sistema de producción localizado de leche y derivados lácteos de Santa Cruz Aquiahuac, Tlaxcala, México

Se describe el sistema de producción localizado (SPL) de producción de leche y derivados lácteos de Aquiahuac, una pequeña comunidad ubicada en el estado de Tlaxcala, México. Este territorio desde la época prehispánica ha sufrido una fuerte presión sobre sus recursos naturales y actualmente presenta el mayor nivel de industrialización del Estado.   Se considera que el conocimiento constituye el elemento más importante de la producción y si éste llega a convertirse en patrimonio compartido por la comunidad local debe ser potencializado en beneficio de los pobladores rurales.   Se revisa la bibliografía relacionada con el desarrollo local y el territorio; se esbozan antecedentes históricos de la ganadería lechera en la comunidad y finalmente se reseña la manera en que se desarrollo la cadena productiva de leche y de queso en Aquiahuac.   ABSTRACT This article describes the local agro-food systems of milk and dairy products in Aquiahuac, a small community located in the state of Tlaxcala in México. This territory has suffered, since prehispanic era, a strong pressure upon its natural resources. Nowadays, it presents the major industrialization level in the state.   It is considered that knowledge constitutes the most important element in production, and if it becomes a share wealth for the local community, it must be potentially used in benefit for rural inhabitant.   This is a literature review related to territory and local development, it gives details of the way that dairy and cheese chain production develops in Aquiahuac.

Las rutas alimentarias, herramienta para valorizar productos de las agroindustrias rurales. El caso de la ruta del queso Turrialba, Costa Rica

En la búsqueda de estrategias para el desarrollo de las zonas rurales, aparece la actividad del turismo como un instrumento de aplicación práctica que puede contribuir a generar procesos de desarrollo local que permitan complementar los ingresos agrícolas, crear nuevos puestos de empleo y evitar el despoblamiento rural.   El agroturismo y las rutas alimentarias entendidas como modalidades del turismo rural resultan de especial interés porque representan nuevas actividades en el medio rural que agregan valor a las producciones agroalimentarias en manos de pequeños productores y en especial a aquellas que emplean procesos artesanales de elaboración.   En el actual contexto de apertura comercial gobernada por los commoditties, el fast-food y las barreras sanitarias, la existencia de muchas pequeñas agroindustrias rurales se ve amenazada puesto que no alcanzan los niveles de productividad para competir en mercados globalizados. Muchas de esas empresas podrían tener una salida si logran articularse con el negocio del turismo rural, por medio de la prestación de productos y servicios para atender las demandas de los turistas interesados en conocer aspectos de la cultura agropecuaria y agroindustrial de una determinada región. Esta propuesta nos lleva a analizar las características generales del turismo rural, el agroturismo y las rutas alimentarias, así como la manera en que esos conceptos pueden aplicarse en un territorio específico, para potenciar procesos y productos con identidad, como es el caso del queso Turrialba en Costa Rica, alrededor del cual se propone la construcción de una ruta alimentaria como estrategia de desarrollo local y valorización de la agroindustria quesera artesanal.   ABSTRACT This paper takes us to analyze the general characteristics of rural tourism, agro-tourism and food routes and of how those concepts may be applied in specific territories, to promote processes and develop products with territories, to promote processes and develop products with territorial identity, as is the case of the Turrialba cheese in Costa Rica. Tourism appears to be an instrument of practical application that can contribute to generate processes of local development that helps to complement agricultural incomes, create new employments and avoid rural migration. Agro-tourism and food routes are of special interest since they represent new activities in the rural areas which add value to the agro-alimentary productions through the hands of small producers.

Role of microfinance to support agricultural climate change adaptations in Indonesia: Encouraging private sector participation in climate finance

The demands of mitigation and adaptation policies are important to understanding a country’s climate change preparation by providing microfinance in the agricultural sector. This could be seen as a strategy to fight against the challenges of future food security. In 2014, Indonesia established climate change adaptation policies. This legislation aims to pave the way for making actions on climate change adaptation mainstream in national and local development planning. Public and private finance have supported the implementation of the climate actions. However, most funding is still used for mitigation. Adaptation finance needs support, especially in agriculture. This research paper studies opportunities for microfinance to play a role together with existing resources in supporting climate change adaptation in Indonesia. The data was acquired and analysed through a literature review, analysis of case studies and interviews with stakeholders in the climate change-related financial sector. The central findings regarding the opportunity for microfinance to contribute to the existing schemes in Indonesian climate change adaptation finance for agriculture are worthy of the result. This study found that adaptation finance is mostly used for indirect activities. Meanwhile, local communities, and farmers in particular, need directly targeted measures to adapt to climate change. An alternative approach is providing microfinance, insurance and capacity development for farmers to produce high quality agricultural products. This would contribute to optimizing the agri-food value chain, which supports socio-economic development of stakeholders, especially farmers. Hence, microfinance appears to be one potential solution to support direct climate change adaptation actions for the agricultural sector. However, this may not be strong enough to finance the entire needs for agricultural climate actions. Adaptation is contextual, so it has to be grounded in the needs of local communities. Microfinance needs public sectors support as well as other resources from the private sector. In the case of rapid response to disasters, which often destroy the agricultural sector, microfinance should be advantageous in supporting adaptation. However, in reality, it does not work, as it is prevented by regulations. So, this can be an area the public sector can support as a risk-taker as well as by providing initial funds and resources for scaling up efforts.

Inteligencia territorial para la recuperación de las dinámicas socio-productivas en la subregión de Lengupá (Boyacá, Colombia)

Este documento corresponde al ejercicio preliminar de la línea de investigación en dinámicas territoriales, y es uno de los artículos científicos propuestos como resultado del Proyecto de investigación “Inteligencia territorial para la recuperación de las dinámicas socio-productivas de la subregión de Lengupá”. Por lo tanto, presenta los resultados de la fase exploratoria, correspondiente al diagnóstico regional en el marco de los enfoques teóricos desde los cuales la región es estudiada. A continuación, se presentarán los dos pilares fundamentales de ésta investigación: el territorio y la Inteligencia Territorial. En el caso del territorio, este proceso de investigación parte de un diferenciación previa respecto al lugar y al espacio, debido a que en el territorio se dan relaciones históricas y de poder en una relación dialéctica, entre los atributos ecológicos y culturales, teniendo en cuenta el planteamiento de Sasquet, (2015) cuando menciona que para comprender el territorio es necesario comprender el espacio geográfico, territorialidad humana, en escala subregional y a través del tiempo.

Os trinta anos do projecto Mértola Vila Museu : Balanços e perspectivas

A partir de final da década de setenta do século XX Mértola viveu novos tempos, não tão áureos como os do seu passado de cidade portuária, elo de ligação com as riquezas do Mediterrâneo, mas, pelo menos, de Vila conhecedora das suas raízes, pronta para construir o seu novo futuro. Este novo alento foi sem dúvida dado pela consciencialização relativamente à importância do seu património arqueológico, histórico e natural. Esta tese pretende clarificar a relação existente entre o Projecto Mértola Vila Museu e o desenvolvimento local, caracterizando e analisando o projecto com o objectivo de conhecer as suas acções, implicações e consequências no desenvolvimento de Mértola. Passados trinta anos esta reflexão é essencial para perceber se este projecto foi, ainda é, e será, factor de desenvolvimento local, e quais as suas perspectivas de futuro. ABSTRACT: From the end of the 70s of the 20th century Mértola has experienced a new phase, not as magnificent as when it was a city port in the past, when it was a link in the relationship with the riches of the Mediterranean but at least as a town with knowledge of its roots, a town ready to construct its new future. This new breath of energy was, without doubt, given by the awareness of the importance of its archaeological, historical and natural heritage. This thesis aims to clarify the relationship that exists between the Project “Mértola Museum Town” and local development, characterizing and analyzing the project with the aim of getting to know its actions, implications and consequences in Mértola’s development. With the passing of thirty years, this reflection is essential in order to understand whether this project was, still is and will be a factor in local development and what are its perspectives for the future.

Inventário e análise sociológica das políticas públicas de turismo em Angola

As políticas públicas na área do turismo tornaram-se uma prioridade dos governos dos países desenvolvidos e menos desenvolvidos a partir da década de 1970, quando os organismos estatais ligados ao sector do turismo deram início à definição de amplas agendas nacionais para o desenvolvimento da indústria do turismo para períodos de longo prazo, com descrições claras sobre a posição que o turismo ocupa no âmbito do desenvolvimento da economia nacional; sobre as metas que se pretendem alcançar e a forma como elas serão atingidas. O enorme crescimento do turismo, o envolvimento dos governos e os impactos negativos do turismo que foram registados nos países em desenvolvimento ajudou a trazer ao debate académico a análise sobre as políticas públicas do turismo no final dos anos 80 e início de 90 do séc. passado. Neste estudo inventariou-se o quadro legislativo das políticas públicas do turismo em Angola e fez-se o enquadramento sociológico da Política Nacional e do Plano Diretor do turismo em Angola; identificaram-se os atores que intervêm na execução das políticas públicas do turismo em Angola e o seu sentido social, assim como os fatores centrais propiciadores do desenvolvimento social e económico em contexto local (Huíla). Isto permitiu determinar o perfil e tipologias resultantes da contribuição do quadro de Políticas Públicas de turismo para o nível de promoção do desenvolvimento social local em Angola, ajudando-nos a tentar perceber até que ponto as políticas públicas do turismo em Angola se constituem como fator de desenvolvimento social local. Partindo do perfil e tipologias resultantes da contribuição do quadro de Políticas Públicas de turismo e com base nos resultados obtidos através da análise de conteúdo das entrevistas, construiu-se uma proposta de modelo de políticas públicas de turismo propiciadoras do desenvolvimento local sustentável em Angola baseada numa lógica de ação coletiva, capaz de salvaguardar a sustentabilidade económica, política, social e territorial; ABSTRACT: Public policies in tourism became a priority of developed country governments and less developed countries from the 1970s, when the state bodies linked to the tourism sector began the definition of a broad national agenda for the development of the tourism industry for long-term periods, with clear descriptions of the position that tourism occupies in the national economic development; on the goals they want to achieve and how they will be achieved. The tremendous growth of tourism, the involvement of governments and the negative impacts of tourism were registered in developing countries and helped to bring the academic debate analysis on public tourism policies, in the late 80s and early 90s of the past century. In the legislative framework, we inventoried public tourism policies in Angola that later became the sociological framework of the National Policy and Plan for tourism in Angola; we identified the actors involved in the execution of public tourism policies in Angola and its social meaning, as well as the central factors conductive to social and economic development in the local context (Huila). This allowed to determine the profile and types resulting from the tourism Public Policy framework contribution to the level of promotion of local social development in Angola, helping us in this way to try to understand to what extent public tourism policies in Angola work as a local social development factor. From the profile and types resulting from the tourism Public Policy framework contribution and based on the results obtained from the interviews, we constructed a proposed model of public policies which encourage a more sustainable local development kind of tourism in Angola, based on a logic of collective action, able to safeguard the economic, political, social and territorial capitals.