Capabilities and roles of enterprise wikis in organizational communication

How can technical communicators in organizations benefit from wiki technology? This article alerts technical communicators to the possibilities of wiki-based collaborative content creation. It analyzes 32 articles on the use of corporate wikis, and compares them to three media choice theories: media richness theory, theory of media synchronicity, and common ground theory.

Visualización de datos de comunidades colaborativas

Las comunidades colaborativas, donde grandes cantidades de personas colaboran para la producción de recursos compartidos (e.g. Github, Wikipedia, OpenStreetMap, Arduino, StackOverflow) están extendiéndose progresivamente a multitud de campos. No obstante, es complicado comprender cómo funcionan y evolucionan. ¿Qué tipos de usuarios son más activos en Wikia? ¿Cómo ha evolucionado el número de wikis activas en los últimos años? ¿Qué perfil de actividad presentan la mayor parte de colaboradores de Wikia? ¿Son más activos los hombres o las mujeres en la Wikipedia? En los proyectos de Github, ¿el esfuerzo de programación (y frecuencia de commits) se distribuye de forma homogénea a lo largo del tiempo o suele estar concentrado? Estas comunidades, típicamente online, dejan registrada su actividad en grandes bases de datos, muchas de ellas disponibles públicamente. Sin embargo, el ciudadano de a pie no tiene ni las herramientas ni el conocimiento necesario para sacar conclusiones de esos datos. En este TFG desarrollamos una herramienta de análisis exploratorio y visualización de datos de la plataforma Wikia, sitio web colaborativo que permite la creación, edición y modificación del contenido y estructura de miles de páginas web de tipo enciclopedia basadas en la tecnología wiki. Nuestro objetivo es que esta aplicación web sea usable por cualquiera y que no requiera que el usuario sea un experto en Big Data para poder visualizar las gráficas de evolución o distribuciones del comportamiento interno de la comunidad, pudiendo modificar algunos de sus parámetros y visualizando cómo cambian. Como resultado de este trabajo se ha desarrollado una primera versión de la aplicación disponible en GitHub1 y en http://chartsup.esy.es/

Proyecto de apropiación de las TIC en servicios sociales de atención social primeria del Ayuntamiento de Madrid

La implementación de las Tecnologías de la Información y Comunicación en el campo de los Servicios Sociales implica un enorme espectro de oportunidades para la visibilidad, la eficiencia y la gestión interna, a la vez que posibilita una apertura en cuanto al acceso a los mismos por parte de la ciudadanía. Además, las múltiples oportunidades que las TIC suponen para la inclusión social exigen que los Servicios Sociales y el Trabajo Social se apropien de las mismas como herramienta básica en la Intervención Social.

La historia contemporánea en relación con la memoria, los museos y los espacios de memoria Internacionales - pasado, presente y futuro

El artículo examina los conceptos de Monumentos, Sitios y Museos conmemorativos a nivel internacional. Se comienza con la terminología de historia contemporánea como un término que se desarrolló y amplió desde 1950. La historia contemporánea influye también en el campo de las Bellas Artes. Los monumentos conmemorativos o sitios de la memoria en lugares auténticos son de gran importancia para la concienciación. En combinación con los museos tienen la posibilidad de recoger diversos objetos como fuentes escritas, artefactos, fotografías y registros de la historia oral como testimonios de los antiguos acontecimientos. En cuanto a los museos, esto se refleja particularmente en las concepciones de los museos para la Guerra y la Paz, los museos de la Memoria sobre el Genocidio, y los museos de Movimientos de Resistencia. Un artefacto particular del ataque terrorista del 11 de septiembre de 2001 es la Karyatide del famoso artista alemán Fritz Koenig, ahora colocado en el Battery Park al sur de Manhattan. Por último, el Memorial y Museo Nacional 11 de Septiembre se explica junto con su arquitectura, la idea de “Ausencia Reflexionada” y la Misión de la Memoria para el futuro.

Ecohumanists. Protection of physical ecology demands respect human ecology

What is the human being? Which is its origin and its end? What is the influence of the nature in the man and what is his impact on nature? Forthe animalists, men are like other animals; freedom and rationality are not signs of superiority, nor having rights over the animals. For the ecohumanists, human beings are part of nature, but is qualitatively different and superior to animals; and is the creator of the civilization. We analyze these two ecological looks. A special point is the contribution ofecohumanists -from the first half of the Renaissance, who dealt in extenso the dignity and freedom of the human being-, of Michelangelo and finally, of Mozart, through his four insurmountable operas, which display the difficulty of physical ecology to engender so much beauty, so much wealth, so much love for the creatures and so much variety.

The Techialoyan Codices and their Number

In this article, it is proposed a brief revision of the number of Techialoyan codices. To do this, the text starts with a definition of the corpus, that it is composed of manuscripts done between the half of the 17th century and beginning of the next. Around these documents there are many doubts and it remains much to do. In this case, we present a review around the lists and catalogues to see the changes of the group through time. Our conclusion is that is necessary recount the corpus, because there are fragmented documents and others are unknowns or copies. Finally, we show our count, that leaves the number less than fifty-six documents catalogued until today.

James Sacré, a writing of life gesture

In French contemporary poetry, some poets have wished to return to —and so to increase the value of— the enunciation of the poetic subject. In such poetic scenario, the poet James Sacré exemplifies a new approach that tries to re-establish contact with the expression of the poetic subject, albeit always avoiding the pitfalls of excessive ornamentation and poetic effusiveness. Based on the use of simple language, this approach attaches value to legibility and does not hesitate to tap into the most banal or dullest aspects of reality. This article studies one of the procedures used by the poet to reestablish the expression of the poetic subject. This procedure seeks to rewrite life gestures—a technique that evinces an unavoidable relationship between life and poetic words in the work of James Sacré.

The perception of the African-American community through the eyes of the Hispanic media in the U.S.: a critical discourse analysis of the reporting of the death of Michael Brown

In this paper, 36 English and 38 Spanish news articles were selected from English and Spanish newspapers and magazines published in the U.S.A. from August 2014 to November 2014. All articles discuss the death of Michael Brown, the ensuing protests and police investigations. A discourse analysis shows that there are few differences between reporting by the mainstream and the Hispanic media. Like the mainstream media, the Hispanic media adopts a neutral point of view with regard to the African-American minority. However, it presents a negative opinion with regard to the police. It appears that the Hispanic media does not explicitly side with the African-American community, but rather agrees more with the mainstream media’s opinion and is substantially influenced by it.

Editorial

Este editorial establece las coordenadas de contenido del presente monográfico donde se sugieren dos rutas de lectura y formas posibles de desplazamiento. Una de éstas rutas  muestra las asimetrías, las formas de exclusión y al mismo tiempo las formas de apropiación de las tecnologías desde América Latina y España. La segunda opta por trabajos provocadores  que sugieren nuevas metáforas y aproximaciones conceptuales para repensar la contemporaneidad.

Construção das capacidades organizacionais de tecnologia da informação no contexto dos sistemas institucionais integrados de gestão da UFRN

The IT capability is a organizational ability to perform activities of this role more effectively and an important mechanism in creating value. Its building process (stages of creation and development) occurs through management initiatives for improvement in the performance of their activities, using human resources and IT assets complementary responsible for the evolution of their organizational routines. This research deals with the IT capabilities related to SIG (integrated institutional management systems), built and deployed in UFRN (Universidade Federal do Rio Grande do Norte) to realization and control of administrative, academic and human resources activities. Since 2009, through cooperative agreements with federal and educational institutions of direct administration, UFRN has supported the implementation of these systems, currently involving more than 30 institutions. The present study aims to understand how IT capabilities, relevant in the design, implementation and dissemination of SIG, were built over time. This is a single case study of qualitative and longitudinal nature, performed by capturing, coding and analysis from secondary data and from semi-structured interviews conducted primarily with members of Superintenência de Informática, organizational unit responsible for SIG systems in UFRN. As a result, the technical, of internal relationship and external cooperation capabilities were identified as relevant in the successful trajectory of SIG systems, which have evolved in different ways. The technical capacity, initiated in 2004, toured the stages of creation and development until it reached the stage of stability in 2013, due to technological limits. Regarding the internal relationship capability, begun in 2006, it toured the stages of creation and development, having extended its scope of activities in 2009, being in development since then. Unlike the standard life cycle observed in the literature, the external cooperation capability was initiated by an intensity of initiatives and developments in the routines in 2009, which were decreasing to cease in 2013 in order to stabilize the technological infrastructure already created for cooperative institutions. It was still identified the start of cooperation in 2009 as an important event selection, responsible for changing or creating trajectories of evolution in all three capacities. The most frequent improvements initiatives were of organizational nature and the internal planning activity has been transformed over the routines of the three capabilities. Important resources and complementary assets have been identified as important for the realization of initiatives, such as human resources technical knowledge to the technical capabilities and external cooperation, and business knowledge, for all of them, as well as IT assets: the iproject application for control of development processes, and the document repository wiki. All these resources and complementary assets grew along the capacities, demonstrating its strategic value to SINFO/UFRN

Proposition de nouvelles fonctionnalités WikiSIG pour supporter le travail collaboratif en Geodesign

L’émergence du Web 2.0 se matérialise par de nouvelles technologies (API, Ajax…), de nouvelles pratiques (mashup, geotagging…) et de nouveaux outils (wiki, blog…). Il repose principalement sur le principe de participation et de collaboration. Dans cette dynamique, le Web à caractère spatial et cartographique c’est-à-dire, le Web géospatial (ou GéoWeb) connait lui aussi de fortes transformations technologiques et sociales. Le GéoWeb 2.0 participatif se matérialise en particulier par des mashups entre wikis et géobrowsers (ArgooMap, Geowiki, WikiMapia, etc.). Les nouvelles applications nées de ces mashups évoluent vers des formes plus interactives d’intelligence collective. Mais ces applications ne prennent pas en compte les spécificités du travail collaboratif, en particulier la gestion de traçabilité ou l’accès dynamique à l’historique des contributions. Le Geodesign est un nouveau domaine fruit de l’association des SIG et du design, permettant à une équipe multidisciplinaire de travailler ensemble. Compte tenu de son caractère émergent, le Geodesign n’est pas assez défini et il requiert une base théorique innovante, de nouveaux outils, supports, technologies et pratiques afin de s’adapter à ses exigences complexes. Nous proposons dans cette thèse de nouvelles fonctionnalités de type WikiSIG, bâties sur les principes et technologies du GéoWeb 2.0 et visant en particulier à supporter la dimension collaborative du processus de Geodesign. Le WikiSIG est doté de fonctionnalités wiki dédiées à la donnée géospatiale (y compris dans sa composante géométrique : forme et localisation) permettant d’assurer, de manière dynamique, la gestion documentée des versions des objets et l’accès à ces versions (et de leurs métadonnées), facilitant ainsi le travail collaboratif en Geodesign. Nous proposons également la deltification qui consiste en la capacité de comparer et d’afficher les différences entre deux versions de projets. Finalement la pertinence de quelques outils du géotraitement et « sketching » est évoquée. Les principales contributions de cette thèse sont d’une part d’identifier les besoins, les exigences et les contraintes du processus de Geodesign collaboratif, et d’autre part de proposer des nouvelles fonctionnalités WikiSIG répondant au mieux à la dimension collaborative du processus. Pour ce faire, un cadre théorique est dressé où nous avons identifié les exigences du travail collaboratif de Geodesign et proposé certaines fonctionnalités WikiSIG innovantes qui sont par la suite formalisés en diagrammes UML. Une maquette informatique est aussi développée de façon à mettre en oeuvre ces fonctionnalités, lesquelles sont illustrées à partir d’un cas d’étude simulé, traité comme preuve du concept. La pertinence de ces fonctionnalités développées proposées est finalement validée par des experts à travers un questionnaire et des entrevues. En résumé, nous montrons dans cette thèse l’importance de la gestion de la traçabilité et comment accéder dynamiquement à l’historique dans un processus de Geodesign. Nous proposons aussi d’autres fonctionnalités comme la deltification, le volet multimédia supportant l’argumentation, les paramètres qualifiant les données produites, et la prise de décision collective par consensus, etc.

Elaboração de manual de uso do Sistema de Informação Legislativa (SILEG) na SGM : uma proposta de construção colaborativa do instrumento

O estudo objetiva propor a elaboração de um manual colaborativo dos procedimentos executados no Sistema de Informações Legislativas – SILEG dentro da Secretaria-Geral da Mesa – SGM, utilizando a ferramenta wiki.

Élaboration d’un lexique numérique des principaux termes utilisés dans le programme Graphisme au Cégep de Rivière-du-Loup

Cette recherche de nature qualitative avait pour objectif général de faire avancer les enseignantes et les enseignants du programme Graphisme du Cégep de Rivière-du-Loup dans l’adoption d’une terminologie commune qui serait de nature à créer une meilleure cohésion dans le programme. La problématique a permis de constater que l’utilisation de certains termes donnant lieu à plusieurs interprétations trouble la communication entre enseignants et apprenants. L’arrivée d’un nouveau programme en Graphisme permet au personnel enseignant de travailler au développement d’une compréhension commune du vocabulaire utilisé en Graphisme. Le cadre de référence en didactique, développée par le secteur PERFORMA de l’Université de Sherbrooke, a orienté cette recherche scientifique. Cette base de connaissances adaptée à l’enseignement collégial a permis d’encadrer cet essai et de trouver une solution au problème rencontré. Les fondements de cette recherche s’appuient donc sur une démarche de nature didactique qui offre des solutions documentées pour définir et présenter ces termes sans équivoque. L’utilisation du wiki pour l’élaboration du lexique numérique, apporte une solution collaborative pour documenter les termes posant problème afin de coconstruire une représentation commune chez le personnel enseignant du programme Graphisme au Cégep de Rivière-du-L

Construção das capacidades organizacionais de tecnologia da informação no contexto dos sistemas institucionais integrados de gestão da UFRN

The IT capability is a organizational ability to perform activities of this role more effectively and an important mechanism in creating value. Its building process (stages of creation and development) occurs through management initiatives for improvement in the performance of their activities, using human resources and IT assets complementary responsible for the evolution of their organizational routines. This research deals with the IT capabilities related to SIG (integrated institutional management systems), built and deployed in UFRN (Universidade Federal do Rio Grande do Norte) to realization and control of administrative, academic and human resources activities. Since 2009, through cooperative agreements with federal and educational institutions of direct administration, UFRN has supported the implementation of these systems, currently involving more than 30 institutions. The present study aims to understand how IT capabilities, relevant in the design, implementation and dissemination of SIG, were built over time. This is a single case study of qualitative and longitudinal nature, performed by capturing, coding and analysis from secondary data and from semi-structured interviews conducted primarily with members of Superintenência de Informática, organizational unit responsible for SIG systems in UFRN. As a result, the technical, of internal relationship and external cooperation capabilities were identified as relevant in the successful trajectory of SIG systems, which have evolved in different ways. The technical capacity, initiated in 2004, toured the stages of creation and development until it reached the stage of stability in 2013, due to technological limits. Regarding the internal relationship capability, begun in 2006, it toured the stages of creation and development, having extended its scope of activities in 2009, being in development since then. Unlike the standard life cycle observed in the literature, the external cooperation capability was initiated by an intensity of initiatives and developments in the routines in 2009, which were decreasing to cease in 2013 in order to stabilize the technological infrastructure already created for cooperative institutions. It was still identified the start of cooperation in 2009 as an important event selection, responsible for changing or creating trajectories of evolution in all three capacities. The most frequent improvements initiatives were of organizational nature and the internal planning activity has been transformed over the routines of the three capabilities. Important resources and complementary assets have been identified as important for the realization of initiatives, such as human resources technical knowledge to the technical capabilities and external cooperation, and business knowledge, for all of them, as well as IT assets: the iproject application for control of development processes, and the document repository wiki. All these resources and complementary assets grew along the capacities, demonstrating its strategic value to SINFO/UFRN

Analysis and Visualisation of Crowd-sourced Tourism Data

C3S2E '16 Proceedings of the Ninth International C* Conference on Computer Science & Software Engineering