1000 resultados para organizações públicas complexas
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The present report is the result of an applied research in the educational entities of the third sector, aiming to demonstrate whether the financial influences the perception of users on the image of those entities. For both used the prospect of integrative marketing relationship adapting to and developing a set of indicators which bore the measurement of images from the model of Machado et al (2005) and Kotler and Fox (1994). The sample included a total of 187 parents and financial responsibility in 03 (three) institutions of education in Natal / RN. These data were processed by multivariate statistical analysis, factor analysis, linear regression, analysis of cluster and discriminant analysis. The factor analysis also identified 6 images perceived by users of services. Next were the relationships of cause and effect between the financial and images formed. In discriminant analysis, was identified two distinct groups of parents and guardians with financial perceptions similar and well defined. The result of the work shows that the differential level of financial participation of parents and guardians not influence the formation of the images formed from educational institutions of the third sector
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This study aimed to analyze the leadership style adopted by managers of nongovernmental organizations in the metropolitan region of Belem on the theory of Hersey and Blanchard. This theory is called situational leadership ranks E1, E2, E3, E4 and the styles of leadership and maturity in parallel classes M1, M2, M3 and M4. This study examined the relationship of leadership styles with the maturity of work, identified the relationship of leadership styles as related to psychological maturity and job maturity and psychological maturity. The main objectives were to analyze and relate leadership styles with the maturity of the leaders and understand the phenomenon of leadership from the self-perception of those who lead the organizations studied. To achieve the objectives we used a questionnaire already validated the theory of situational leadership and applied in 320 non-governmental organizations in the metropolitan region of Belem The methodology was quantitative, descriptive and exploratory. The analysis was by descriptive statistics and inferential statistics for univariate and bivariate form, applying the chi-square, the V Crammer and Spearman correlation. The data analysis shows safety, attested to the frequencies, and average margin of error and after application of the tests it was found that a relationship between the leadership style of work with the maturity and psychological maturity. The managers of nongovernmental organizations practicing various styles of leadership and focus on the quadrant of high maturity. It was diagnosed when the manager uses only one style of leadership was the predominance of E3 "share or support", which represents 24% of the sample. As uses two styles of leadership is the predominance of E3 and E2, which represents 76%. So the managers of nongovernmental organizations in the metropolitan region of Belem, practicing a style of leadership support, sharing ideas for decision making using a democratic style
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Since the emergence of the first demands for actions that were intended to give greater attention to culture in Brazil, came the first discussions which concerned the way the Brazilian government could have a positive influence in encouraging the culture, as is its interaction with the actors interested and involved with the cause. During the military dictatorship, there were programs which relied on the direct participation of the State to ensure that right, from the viewpoint of its support and implementation of public resources in developing the "cultural product" to be brought to society in its various forms of expression - all this, funded by the government. It is an example of "EMBRAFILMES" and "Projeto Seis e Meia", continued until the present day in some regions of the country, though maintained by entities not directly connected with the administration or the government. However, it was from the period of democratization and the end of the dictatorship that the Brazilian government began to look at the different culture, under its guarantee to the society. Came the first incentive laws, led by "Lei Sarney" Nº 7.505/86, which was culture as a segment which could receive foreign assistance in order to assist the government in fulfilling its public duty. After Collor era and the end of the embargo through the encouragement of culture incentive laws, consolidated the incentive model proposed in advance of Culture "Lei Sarney" and the federal laws, state and local regimentares as close to this action. This applies to the Rouanet Law (Lei Rouanet), Câmara Cascudo Law (Lei Câmara Cascudo) and Djalma Maranhão Cultural Incentive Law (Lei de Incentivo à Cultura Djalma Maranhão), existing in Natal and Rio Grande do Norte. Since then, business entities could help groups and cultural organizations to keep their work from the political sponsorship under control and regiment through the Brazilian state in the form of their Cultural Incentive Law. This framework has contributed to the strengthening of NGOs and with the consolidation of these institutions as the linchpin of Republican guaranteeing the right to access to culture, but corporate social responsibility was the one who took off in the segment treated here, through the actions of Responsibility Cultural enterprises arising from the Cultural Organizations. Therefore, in the face of this discourse, this study ascertains the process of encouraging the Culture in Rio Grande do Norte from the Deviant Case Analysis at the Casa da Ribeira, the main Cultural Organization that operates, focused action in Natal in order to assess the relationships established between the same entity and the institutions which are entitled to maintain the process of encouraging treated in this study - Enterprise, from the viewpoint of corporate sponsorship and Cultural Responsibility and State in the form of the Laws Incentive Funds and Public Culture Incentive
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This is a study concerning in the structure of non governmental organizations, based on the institutional theory. It aims to understand the relation among structure, social projects and environmental influences, analyzing if there is coherence with project social or expresses adaptation to the institutional pressures of the environment. It introduces as theoretical support for the themes, studies about institutional theory and social structure. The research is descriptive and exploratory; it also applies to a study of case, based on the technical procedures. From the research universe, that was compound by non governmental organizations from Natal, RN, Brasil, it was chosen the Casa Renascer, a non governmental organization that works with the combat to the violence and sexual exploration of children and teenagers. The data collection process employed includes documental research, observations and semi structured research devices, guided by the organizational process proposed by Serva (1996) and by the institutional theory. The collected data were qualitatively treated. The analysis was divided into three parts, following the research matters. The social project characterization demonstrated that the organization went by three main phases. The first one, characterized by focus in women and girls education and health; the second shows the emphasis on girls in social risk situation, with preventive approach; and the last one, characterized by victims assistance of violence and sexual exploration. From the analysis using the institutional theory mechanisms, the results showed that exists coherence between structure and environmental influences, but a weak coherence between structure and social projects. It indicates as main determinant of the structure, an aspect forgotten by the institutional theory, the power. It was observed the presence from normative, coercive and mimetic mechanisms, highlighting normative influences
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O gerenciamento dos processos organizacionais vem sendo estudado pela ciência administrativa como forma de romper com o paradigma da estrutura organizacional funcional através da Gestão por Processos. O Business Process Management ( BPM alinhado às estratégias organizacionais e suportado cada vez mais pela Tecnologia da Informação (TI), proporciona clareza nas diversas pontas do processo colaborando para sua melhoria contínua com o objetivo de gerar valor agregado ao cliente. As organizações de saúde estão entre as empresas prestadoras de serviço pouco estudadas em relação ao gerenciamento por processos. Assim, este estudo analisou por meio de um estudo empírico de natureza qualitativa, como estão sendo conduzidos os processos organizacionais hospitalares à luz das melhores práticas em BPM. A pesquisa foi realizada através do estudo de casos múltiplos realizados em duas organizações hospitalares na cidade de Natal/RN. A literatura de referência apresentou diversos fatores para um desempenho otimizado em BPM, tratados nesta pesquisa como as melhores práticas em BPM. A partir da revisão da literatura foi elaborada uma síntese das melhores práticas de BPM que serviu de base para elaboração do modelo da pesquisa utilizado para coleta e análise dos dados. Este modelo indicou onze categorias que foram utilizadas para elaboração do roteiro de estrevistas semi-estruturadas, através da técnica de análise de conteúdo, com categorização de grade fechada. As categorias foram agrupadas em duas dimensões: Elementos relacionados à gestão ( governança ; liderança , alinhamento estratégico , cultura e conhecimento ) e elementos relacionados aos processos ( desenho , responsável , executores , tecnologia da informação e indicadores ), e ainda foi identificada uma terceira categoria: escritório de processos . Para seleção dos sujeitos desta pesquisa foi adotada a estratégia em cadeia ou bola de neve . Foi possível identificar que todas as categorias apontadas no modelo de pesquisa emergem entre os fatores buscados pelas organizações hospitalares para o gerenciamento por processos com destaque para categorias: cultura ; conhecimento ; desenho ; tecnologia da informação e indicadores . Em complemento às categorias de análise, foram identificadas dificuldades relacionadas à comunicação e integração dos diversos elos do processo. Além disso, constatou-se que nos hospitais investigados há um desvio do conceito de BPM no que diz respeito a seu objetivo final: agregar valor ao cliente. A pesquisa concluiu que o gerenciamento por processos nas organizações hospitalares investigadas encontra-se em fase inicial ou em desenvolvimento, sendo necessário superar as barreiras da comunicação e edificar uma cultura organizacional orientada às necessidades dos clientes para aplicação das melhores práticas de BPM, desta forma pesquisas futuras sobre este tema em outras organizações hospitalares, podem facilitar um estudo comparativo e ampliar o conhecimento no assunto
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Rural Popular experiences, socially organized on the constructions of the dams at Espinharas River, Serra Negra do Norte, which have been investigated, have reached in positive results. Several institutions, such as the City and State Power, multilaterals, governmental and non-governmental financial organizations, commonly refer to the success of such experiences. What success are they referring to? Is it recognized by family rural workers? What about institutional parts, how do they evaluate such experience? Is there legal continuity on such association structure? What kinds of gains have there been with such experiences? Has the association structure become any stronger? In search for demystifying the process, it has been made a research on classic and contemporaneous authors, as well as the interview of ten institutional parts, and twenty rural parts involved on the process, as well as the analysis of thirty-eight of the associations. It was concluded that the applied social public policies had resulted in heterogeneous social-economical process that has fulfilled the first step of a planning (not yet documented, but know by some institutional parts which lead, and still lead such social initiative). In the coming years the associations are to have a great potential for development, with the dams, as well as other projects. This persistence and external support, when integrated may have great deeds come to reality
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This work articulates a discussion about the role of the Non-Governmental Organizations (NGOs) in the social policies scenario, privileging the basic education directed to the poor in Brazil, in the period from 1992 to 2002. It is a relevant theme, particularly due to the importance of the NGOs in both the national and international scope actions. The study assumes that the NGOs are instruments of control (social control) that filter the social demands towards the State, specially regarding the basic education directed to the poor. It also discusses the process of acknowledgement e expansion of the NGOs as a result of the political and economic conjuncture leading to the State reform, which had an impact on the field of social policies. A close examination of these complex relations was only possible through the understanding of the third sector establishment, having the NGOs as the main means. In this movement, relevant information of the reality are considered in order to delimit the extents of this phenomenon, with a brief reference to its origins, to the marks of its conjunctural relations, registering the multiple faces of these Organizations and the constutive elements of the debate among different visions regarding the third sector, having the NGOs as a part of its composition. With this approach, documents and publications by the NGOs and the government are researched. Based on this material, the purposes announced by these organizations are analyzed, considering the Brazilian social, political and economic conjuncture. The State of Maranhão has been chosen as an example of this context, due to the high levels of poverty and low school performance, and also given that a great many NGOs actions are more and more being held in that location in order to promote social policies. It has been concluded that the NGOs help strengthen the theses that show the decrease in the State responsibilities on free, public and quality education, and that such principle is being negotiated through the partners actions
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In contemporaneousness watches in Brazil the emergence of a "new" relationship between State and society based on partnership, which will allow the growing playacting organizations "non-profit" and "public interest" in the management of social public policies. In that sense, as part of a logic of global restructuring of the Capital, under the aegis of the neoliberal project, starting from the years of 1990, an administration model is had in favor of the market that looks for to minimize the actions of the State, reinforcing the outsourcing of the social public politics, and consequently, debilitating rights legally conquered. In that way, with this study it was pursued as general objective to apprehend the actions developed by Non-governmental Organizations NGOs in the child's area and of the adolescent in Natal / RN, verifying in that measured, these contribute to the warranty of rights or they reproduce practices of welfare work, and as specific objectives: to identify the group of the actions developed by NGOs in the child's area and of the adolescent in Natal / RN; to analyze the practice of NGOs of the point of view of the human resources, of the administration, of the financing, of the user's participation in the decision processes, as well as the quality of the services and the continuity of the actions of these organizations; and to apprehend the relationship between the researched organizations and users in the process of implantation of the actions, in order to identify the perspective that guide the practice of NGOs is going in the direction of contributing in the warranty of rights or in the reinforcement to the welfare work. In summary the results showed two trends in the actions of the NGOs, in the direction of the provision of services, which still unfurls in two perspectives of handouts. The other trend will give priority to the defense of rights of children and adolescents, with actions of political impact strengthen the promotion of public policies state, thus contributing to guarantee rights
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As complexas e polêmicas questões relativas a formulação, implementação e avaliação de políticas públicas para a educação no Brasil, nas últimas décadas, vêm sendo objeto de importantes estudos e pesquisas. Como resultado, tem-se acumulado significativo corpo de conhecimentos a esse respeito, o que propicia avanços no debate e possibilita novos estudos e pesquisas a respeito de aspectos cada vez mais específicos da temática. Com o objetivo de contribuir para esse debate, apresentam-se neste artigo conjecturas a respeito da relação entre setores públicos estatais decorrente especificamente do novo tipo de parceria entre órgãos públicos do Estado e docentes pesquisadores das universidades públicas para formulação, implementação e avaliação de políticas públicas para a alfabetização, iniciada na década de 1980 e enfatizada a partir da década de 1990, com a reforma do Estado brasileiro.
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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)
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Pós-graduação em Comunicação - FAAC
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Incluye Bibliografía
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Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)
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Estudos baseados no paradigma da equivalência de estímulos têm produzido a leitura, com compreensão, de palavras substantivas, em humanos de diferentes idades, com e sem história de fracasso escolar. O presente estudo objetivou verificar se cinco crianças, sendo quatro do sexo feminino e uma do sexo masculino, entre 8 e 11 anos, matriculadas na 2ª série do Ensino Fundamental de Escolas Públicas de BelémPA, com dificuldades em leitura, seriam capazes de aprender a ler frases às quais nunca tinham sido expostas, e se demonstravam a leitura generalizada de (novas) frases, após o ensino de pré-requisitos, no âmbito do paradigma de equivalência. Os estímulos experimentais foram sílabas, palavras e frases faladas e impressas, e figuras (relativas às palavras e frases). Foram programadas diferentes fases experimentais, envolvendo pré-testes, treinos de relações condicionais, testes de relações emergentes (equivalência e generalização), e pós-testes. Utilizou-se um formato de discriminação condicional em que o estímulo modelo (palavra, ou frase impressa, ou figura) ficava posicionado, numa cartela, sempre antes (à esquerda) dos estímulos de comparação (três palavras, ou frases impressas, ou figuras), os quais eram apresentados em posições diferentes, separados do modelo por uma linha vertical. Foram usadas instruções verbais e houve conseqüências diferenciais para acertos e erros. Exigiase do participante a obtenção de 100% de acertos no treino. Os testes, de equivalência, eram aplicados uma única vez. Nos testes de generalização, um erro implicava a reapresentação das tentativas do treino em que o responder fosse incorreto. O controle da apresentação dos estímulos, do registro das respostas e das conseqüências para acertos e para erros, e do início e término das sessões (que duravam cerca de 40 minutos), era realizado manualmente, pela experimentadora e um outro observador. Todos os participantes foram bem-sucedidos nas relações condicionais testadas e treinadas, que envolviam palavras faladas, figuras e palavras impressas correspondentes (AB e AC misto). A maioria formou a Equivalência BC relação entre figuras e respectivas palavras impressas, e todos demonstraram a relação inversa, ou a Equivalência CB. Também, os participantes nomearam as figuras correspondentes a essas palavras (BD), leram as palavras (CD) e, além disso, foram capazes de ler novas palavras (C D). Em seguida, foram bem-sucedidos nas relações condicionais entre frases faladas e figuras correspondentes (testadas e treinadas), AB e AB misto, e nas relações treinadas envolvendo frases faladas e frases impressas correspondentes (AC misto). Apenas dois participantes formaram a Equivalência BC (entre figuras e frases impressas) e a maioria formou a Equivalência CB. Também, a maioria nomeou as figuras das frases (BD), todos os participantes leram essas frases (CD), leram novas frases, organizadas pela recombinação de palavras (C D), e a maioria leu outras novas frases, organizadas pela recombinação de sílabas (C D). Um mês depois, os participantes mantiveram o desempenho na leitura das mesmas palavras, a maioria manteve a leitura das mesmas frases e a leitura generalizada das palavras e das frases novas. Este estudo possibilitou o estabelecimento de pré-requisitos para o ensino de leitura e a avaliação da compreensão, envolvendo frases simples. O estudo pode ser visto como um avanço, embora parcial, em relação aos que, tradicionalmente, têm-se fundamentado no mesmo paradigma e utilizado palavras como estímulos. É pertinente implementar novas investigações utilizando 15 unidades verbais ainda mais amplas, como frases complexas, as quais, além de conterem palavras substantivas e adjetivas, abarquem artigos, pronomes, verbos, advérbios, etc.
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O estudo trata da experiência da Casa Familiar Rural do município de Gurupá, situado na mesorregião do Marajó no Estado do Pará. Discute a relação da Educação do campo, Poder Local e políticas Públicas no contexto local, enfatizando a concepção de organização Pública Não Estatal na oferta da educação do campo e da relação entre Sociedade Civil e Estado. Seu objetivo principal foi analisar as especificidades da experiência da referida Casa e suas contribuições para as políticas públicas locais bem como na constituição do poder local. O enfoque desta pesquisa foi classificado como Qualitativo, sendo o principal instrumento de coleta de dados a entrevista semi-estruturada aplicada a oito sujeitos. Além das entrevistas foram utilizados documentos e visita local. As questões que conduziram a análise dos dados foram: o que é a CFR e qual seu projeto educativo para o campesinato gurupaense? Como se estabelecem as relações entre a Casa Familiar Rural e os atores acima citados? Que políticas públicas estão sendo alcançadas em benefício da comunidade camponesa a partir dessa configuração de poder local? O que isso contribui com o âmbito local e para o fortalecimento de um projeto de desenvolvimento educacional e econômico do campo? Com base na análise das informações, o estudo demonstrou que a Casa Familiar Rural de Gurupá, a partir de sua participação efetiva nos espaços públicos e na composição de parcerias com governos, com organizações não-governamentais (Ong’s) e com a sociedade civil, vem influenciando, propondo e executando políticas públicas neste município, constituindo-se como importante agente na constituição do Poder Local. A pesquisa demonstrou que a Casa tem se consolidado como uma importante referência na educação do campo no município de Gurupá.