Combining an enterprise resource planning system and informality:a study of efficiency and flexibility complmentarity [sic]

DUE TO COPYRIGHT RESTRICTIONS ONLY AVAILABLE FOR CONSULTATION AT ASTON UNIVERSITY LIBRARY AND INFORMATION SERVICES WITH PRIOR ARRANGEMENT One of the current research trends in Enterprise Resource Planning (ERP) involves examining the critical factors for its successful implementation. However, such research is limited to system implementation, not focusing on the flexibility of ERP to respond to changes in business. Therefore, this study explores a combination system, made up of an ERP and informality, intended to provide organisations with efficient and flexible performance simultaneously. In addition, this research analyses the benefits and challenges of using the system. The research was based on socio-technical system (STS) theory which contains two dimensions: 1) a technical dimension which evaluates the performance of the system; and 2) a social dimension which examines the impact of the system on an organisation. A mixed method approach has been followed in this research. The qualitative part aims to understand the constraints of using a single ERP system, and to define a new system corresponding to these problems. To achieve this goal, four Chinese companies operating in different industries were studied, all of which faced challenges in using an ERP system due to complexity and uncertainty in their business environments. The quantitative part contains a discrete-event simulation study that is intended to examine the impact of operational performance when a company implements the hybrid system in a real-life situation. Moreover, this research conducts a further qualitative case study, the better to understand the influence of the system in an organisation. The empirical aspect of the study reveals that an ERP with pre-determined business activities cannot react promptly to unanticipated changes in a business. Incorporating informality into an ERP can react to different situations by using different procedures that are based on the practical knowledge of frontline employees. Furthermore, the simulation study shows that the combination system can achieve a balance between efficiency and flexibility. Unlike existing research, which emphasises a continuous improvement in the IT functions of an enterprise system, this research contributes to providing a definition of a new system in theory, which has mixed performance and contains both the formal practices embedded in an ERP and informal activities based on human knowledge. It supports both cost-efficiency in executing business transactions and flexibility in coping with business uncertainty.This research also indicates risks of using the system, such as using an ERP with limited functions; a high cost for performing informally; and a low system acceptance, owing to a shift in organisational culture. With respect to practical contribution, this research suggests that companies can choose the most suitable enterprise system approach in accordance with their operational strategies. The combination system can be implemented in a company that needs to operate a medium amount of volume and variety. By contrast, the traditional ERP system is better suited in a company that operates a high-level volume market, while an informal system is more suitable for a firm with a requirement for a high level of variety.

Do manufacturing firms need informality in ERP post-implementation? A study of Chinese manufacturing sites

Purpose - Enterprise resource planning (ERP) systems are limited due to their operation around a fixed design production process and a fixed lead time to production plan and purchasing plan. The purpose of this paper is to define the concept of informality and to describe the notion of a system combining informality and ERP systems, based on empirical research from four manufacturing case studies. Design/methodology/approach - The case studies present a range of applications of ERP and are analysed in terms of the three characteristics of informality, namely, organisation structure, communication method and leadership approach. Findings - The findings suggest that systems consisting of informality in combination with ERP systems can elicit knowledge fromfrontlineworkers leading to timely improvements in the system. This is achieved by allowing users to modify work procedures or production orders, and to support collaborative working among all employees. However it was found that informality is not required for manufacturers with a relatively stable environment who can deal with uncertainty with a proactive strategy. Research limitations/implications - This study was carried out in China, with four companies as unit of analysis. Future work can help to extend this study across countries. Originality/value - The use of Four dimensions of informality that relate to manufacturers implementing ERP are defined as "technology in practice", "user flexibility", "trusted human networks" and "positive reaction to uncertainty". This is a new construct not applied before to ERP implementations.

Consumer protection in Turkey: law, informality and the role of the media. Monash University, Workplace and Corporate Law Research Group, Working Paper No. 21

This report is part of a University of Oxford John Fell funded collaborative project: Informality and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to shed light upon consumer complaint behaviour through social media in emerging economies.

Mining and Energy Boom, Dutch Disease and Informality in Colombia: a DSGE Approach

The paper develops a Dynamic Stochastic General Equilibrium (DSGE) model, which assesses the macroeconomic and labor market effects derived from simulating a positive shock to the stochastic component of the mining-energy sector productivity. Calibrating the model for the Colombian economy, this shock generates a whole increase in formal wages and a raise in tax revenues, expanding total consumption of the household members. These facts increase non-tradable goods prices relative to tradable goods prices, then real exchange rate decreases (appreciation) and occurs a displacement of productive resources from the tradable (manufacturing) sector to the non-tradable sector, followed by an increase in formal GDP and formal job gains. This situation makes the formal sector to absorb workers from the informal sector through the non-tradable formal subsector, which causes informal GDP to go down. As a consequence, in the net consumption falls for informal workers, which leads some members of the household not to offer their labor force in the informal sector but instead they prefer to keep unemployed. Therefore, the final result on the labor market is a decrease in the number of informal workers, of which a part are in the formal sector and the rest are unemployed.

A experi??ncia do microempreendedor individual na amplia????o da cobertura previdenci??ria no Brasil

O mercado de trabalho brasileiro ?? caracterizado por elevada informalidade e por alto grau de desprote????o previdenci??ria. Entre os principais componentes da referida desprote????o est??o os chamados trabalhadores por conta pr??pria, que respondem por grande parcela do total de desprotegidos. Nesse sentido, a amplia????o da cobertura passa, necessariamente, por medidas que ampliem a prote????o social dos trabalhadores por conta pr??pria. J?? foram tomadas medidas no passado como, por exemplo, o Plano Simplificado, sem impacto significativo. Mais recentemente, foi institu??do o Programa MicroEmpreendedor Individual, que, depois de dois anos do in??cio do seu funcionamento em n??vel nacional, j?? registrava 2,1 milh??es de ades??es. O referido programa combina tratamento tribut??rio diferenciado e favorecido; simplifica????o e racionaliza????o da burocracia; apoio aos microempreendedores e benef??cios pela formaliza????o. O artigo apresenta a l??gica do programa e sua evolu????o, bem como discute os riscos, cuidados e necessidades de avan??os adicionais.

Tendências contemporâneas da política de assistência social : uma análise das transformações ocorridas na concepção de assistência social no Brasil

O presente trabalho reúne os elementos que compõem a atual concepção de assistência social no Brasil, a partir da promulgação da constituição de 1988, quando a assistência social foi reconhecida pela primeira vez como direito de cidadania e dever legal do Estado, garantido pela Lei Suprema. Nesta lei, a assistência social pressupunha uma lógica de pleno emprego, destinada, portanto, prioritariamente aos incapazes para o trabalho. No entanto, em um contexto de desemprego estrutural esta passa a ser compreendida em termos de garantias de seguranças, buscando assumir a proteção social daqueles capazes para o trabalho, tendo em vista a deterioração do mercado de trabalho, restrição de oportunidades e de renda e o crescimento progressivo do desemprego e da informalidade. A ideia central é a de que se trata de uma descrição crítica da concepção de assistência social no Brasil, problematizando cada um de seus argumentos mais explícitos com o intuito de revelar uma intencionalidade vinculada à uma perspectiva de Estado. Utilizamos o termo concepção no sentido de conceber, pensar, sentir, entender ou interpretar algo. A assistência social, na atualidade, responde a um único processo que reúne aspectos históricos, econômicos, políticos, sociais e ideológicos e neste sentido, representa uma concepção de mundo e um projeto de sociedade, defendido pela classe dominante, pautado pela exploração do trabalho. A atual concepção de assistência social segue, portanto, uma nova forma de política social a partir da perspectiva de desenvolvimento humano e combate à pobreza em que a grande ênfase tem sido a de retirar as discussões e a intervenção na pobreza do âmbito da questão social, alocando-a nos indivíduos e em suas “incapacidades”. A assistência social ao assumir a responsabilidade ou coresponsabilidade no desenvolvimento de capacidades dos indivíduos sinaliza a tendência de uma nova concepção de bem-estar social.

A informalidade do mercado de trabalho : um desafio institucional permanente para a economia brasileira

A economia informal compõe o mundo do trabalho de todas as sociedades capitalistas, em menor ou em maior grau. No Brasil, historicamente observa-se que esse fenômeno tem sido sempre muito abrangente, sobretudo motivado pelo e resultante do contexto socioeconômico, jurídico e político. Devido às idiossincrasias nacionais, desde o surgimento do mercado de trabalho no país, esta situação persiste em diversos panoramas e com vários matizes, obstaculizando uma melhor performance global da economia brasileira e negando oportunidades de desenvolvimento individual e social ao longo do tempo. Sendo assim, e através do prisma da Economia Social e do Trabalho, o objetivo desta dissertação é analisar os principais fatores conjunturais e estruturais da informalidade observada no mercado nacional de trabalho no interregno 1980-2012, apresentando a dimensão desse problema e expondo suas raízes econômicas e institucionais, a fim de contribuir com novos elementos para o debate da informalidade em nível nacional. A hipótese central dessa pesquisa é de que o elevado GI no Brasil persiste essencialmente – mesmo que com diferentes especificidades históricas – ao nível das mentalidades dos diversos agentes, isto é, antes de ter-se um mercado nacional de trabalho com um alto GI, tem-se uma sociedade brasileira altamente informal. A instituição “trabalho informal” persiste como um hábito incrustado mesmo diante de mudanças de ordem socioeconômica, o que impede que grande parcela da população brasileira tenha acesso ao trabalho formalizado e decente (a là OIT). É mister que haja maior efetividade das leis e aprimoramentos institucionais acompanhados de coordenação e “vontade política”, alicerçados pela tomada de consciência crescente da sociedade civil no que se refere à importância da formalização e aos males da informalidade tanto para seus cidadãos quanto para a nação. Sugere-se como uma possível alternativa para diminuir o GI de forma mais consistente a consideração, para além dos aspectos econômicos e jurídicos, do arcabouço cultural, histórico, comportamental e dos hábitos sociais incrustados que os condicionam e os orientam. Isto porque são estes os eixos que norteiam o processo de desenvolvimento individual e social. Nesse sentido, o estudo (de caráter descritivo e analítico) é fundamentado pelas teorias sistêmicas e multidisciplinares desenvolvidas por Karl Paul Polanyi e Amartya Kumar Sen, interpretadas como artífices de uma vida digna, além de apregoarem o “reincrustamento” da economia na sociedade e, por analogia, o “desincrustamento” da informalidade institucionalmente enraizada na sociedade brasileira. Isso se dará à medida que forem expandidas as liberdades instrumentais e substantivas, em uma espécie de “causação circular cumulativa” aplicada à questão da informalidade, tendo como “efeito colateral altamente desejável” o desenvolvimento socioeconômico. As principais contribuições deste estudo emergiram justamente das concepções teóricas dos dois autores, combinadas aos nexos de convergência estabelecidos entre a economia brasileira, seus desdobramentos institucionais e a informalidade no mercado nacional de trabalho no período estudado.

Moravia : das lógicas da informalidade às lógicas da formalidade

Dissertação (mestrado)—Universidade de Brasília, Faculdade de Arquitetura e Urbanismo, Programa de Pós-Graduação em Arquitetura e Urbanismo, 2016.

Fatores críticos de sucesso das empresas de animação turística da Região Autónoma dos Açores

Dissertação de Mestrado em Gestão de Empresas/MBA

Generic competencies and practices of managing by competencies: an exploratory study in different organizational contexts

Given the increasingly demanding labor market, today’s professional should act according to certain generic competencies, which allows him to perform as required by the contemporary world. In parallel, human resource management (HRM) current trends, highlight the importance that managing by competencies has in the organizational context, in the sense that it impels a more strategic and integrated HRM. The evidence of the theoretical and practical pertinence of this theme resulted in an exploratory study of a qualitative nature, which findings lead us to conclude that the most valued generic competencies by firms are flexibility, interpersonal relationship, adjustment to change and teamwork. Another finding is that HRM managing by competencies practices is characterized by informality. Managing by competencies is more frequent presence in processes as: recruitment, retention and in the employees’ development plans.

Informalidad y mercados laborales urbanos: un análisis empírico para Colombia

En este trabajo se estudian los determinantes macroeconómicos de la informalidad laboral en Colombia. Teniendo en cuenta varias definiciones de informalidad, se encuentra que este fenómeno tiene una relación inversa con el nivel de educación de la población ocupada y el grado de desarrollo industrial de las ciudades. También se observa que un sector público muy grande genera un efecto positivo sobre la informalidad, lo cual indica que existen posibles ineficiencias estatales o cargas institucionales que afectan la decisión de formalizarse. Así mismo se evidencia que existe un importante efecto local en la informalidad asociado con la estructura productiva e integración comercial, que dependen de la ubicación geográfica de las ciudades.

Of housing and politics : mapping political opportunities for mobilising in Bangalore, India

Quelles sont les conditions pour l'émergence d'une mobilisation sociale en faveur du logement convenable dans la métropole de Bangalore (Inde)? Cette question, qui est au coeur de cette thèse, est particulièrement pertinente dans le contexte d'une ville où 1,7 million de personnes, soit un cinquième de la population, vit dans des bidonvilles. L'absence d'un mouvement mettant en cause l'échec des politiques publiques du logement est intéressante dans la mesure où l'Inde a hérité un système de gouvernance colonial et d'une tradition de mouvements sociaux. Pour répondre à ce questionnement, un cadre théorique issu de la littérature sur les mouvements sociaux est développé. Il s'articule autour des liens entre les opportunités politiques au niveau macro et les répertoires d'action des organisations de mouvement social (OMS) au niveau méso, de la tension entre la formalité de la loi et des politiques publiques et l'informalité des circuits d'échange, de la corruption et du clientélisme, et enfin, se focalise sur les systèmes de discours de caste et de la citoyenneté et de leur concrétisation dans des systèmes d'organisations et de réseaux sociaux. Ce cadre théorique permet d'étudier empiriquement la question à travers quatre OMS dans la ville de Bangalore. Les résultats mettent en avant l'existence de mécanismes complexes. Les opportunités politiques formelles n'étant ouvertes que sur le plan rhétorique, elles ne peuvent être véritablement utilisées que par des moyens légaux ou contentieux, ce qui nécessite des compétences sociales dont la plupart des habitants des bidonvilles sont dépourvus. L'inadéquation entre les ressources à disposition pour les logements sociaux et les besoins très importants des pauvres, donne un poids politique considérable aux acteurs en charge de l'attribution de ces ressources rares. Cet état de fait a des répercussions sur la politique électorale. Les habitants des bidonvilles représentant un poids électoral important, ils sont mobilisés à travers de pratiques clientélistes. La corruption et le clientélisme se nourrissent mutuellement pour maintenir une certaine dépendance des habitants. Les OMS qui développent un répertoire discursif remettant en cause le système de caste et qui encouragent une conscience citoyenne, se sont avérées les plus durables pour résister à la cooptation des forces politiques. Cette recherche empirique met en lumière l'inadéquation entre les prescriptions formelles dans le domaine de la gouvernance des besoins humains, tels que le logement, et les pratiques réelles sur le terrain. Cette recherche appelle à réfléchir au-delà de la diffusion du discours sur la « bonne gouvernance » vers des formes de « gouvernance vernaculaire » qui prendrait au sérieux l'informalité en développant une compréhension des avantages à court terme pour les personnes marginalisées dans la ville et les effets à long terme sur la pratique démocratique. - What are the conditions for the emergence of a social movement on the issue of adequate housing in the metropolitan city of Bangalore (India)? This question is at the heart of this dissertation and is particularly pertinent against the background that an estimated 1.7 million or about 20% of the city's population lives in slums. The absence of a movement addressing the failure of public housing policy despite India having inherited colonial systems of governance and traditions of movement is noteworthy. Answers are sought within a theoretical framework stemming from social movement theories that incorporates three linkages articulating around: Macro-level political opportunities and meso-level action repertoires of social movement organisations (SMOs), tensions between the formality of law, policy and the informality of exchange circuits of corruption and clientelism and finally around systems of discourses of caste and citizenship and their instantiation in concrete systems of social organisations and networks. This thesis is empirically investigated through a qualitative case study research design involving four sampled social movement organisations. The results bring complex mechanisms to the fore. Formal political opportunities are only rhetorically open and have to be cracked through legal weaponry or contentious escalation, which requires considerable social skills that slum-dwellers often lack. The inadequacy between the few housing resources and the vast number of slum-dwellers transform housing benefits and urban service provisions into political currency. Such a state of affairs has serious repercussions on conditions for mobilisation. They become imbricated with electoral logic, in which slum-dwellers represent large vote-banks and where corruption and clientelism feed each other to maintain a certain dependency of the poor. SMOs deploying a discursive repertoire that questioned the caste system and encouraged a pursuit of citizenship proved to be the most sustainable to resist co-option from political forces. This empirical investigation brings to light the mismatch between the formal prescriptions in the domain of the governance of basic human needs such as housing and the real practices on the ground. This research calls to reflect beyond the inadequacy of the diffused « good governance » discourse towards forms of « vernacular governance » that take informality seriously in understanding the short-term benefits for the marginalised in the city and the long-term effects on democratic practice.

La importància de l’educació emocional al parvulari. Anàlisi d’una pràctica educativa

En aquest treball, es presenta un marc teòric que té per finalitat mostrar la importància de l’educació emocional a parvulari. Es realitza un petit recorregut per els orígens del concepte, el context en que apareix i les dimensions. Posteriorment, s’ha realitzat l’anàlisi d’una pràctica educativa real (estudi d’un cas), concretament a l’aula de 5 anys, durant 9 setmanes amb l’objectiu d’identificar i relacionar els referents teòrics amb la pràctica educativa. L’objectiu principal del treball ha estat posar en relació les teories dels diferents autors amb la vida quotidiana d’una aula, poder analitzar la presència de l’educació emocional i poder reflexionar en profunditat sobre la tasca docent. S’ha investigat la consciència que té el professorat sobre la importància d’aquest treball amb els alumnes, les estratègies metodològiques utilitzades per el treball emocional, quines dimensions i moments són més presents en el dia a dia, i finalment, observar la formalitat o informalitat de la pràctica de l’educació emocional i analitzar-ne la seva eficàcia. Totes les dades s’han recollit a partir d’una pauta d’observació basada en els referents teòrics i finalment s’ha realit

Informalidade no mercado de trabalho brasileiro: uma resenha da literatura

The economic literature relative to Brazilian labor market informality is very disperse and presents a significant lack of organization. In that sense, the purpose of this paper is to organize and discuss on a systematic way the main pieces of literature concerning informality in the Brazilian labor market using, whenever it is possible, the international literature as a comparison point for the existing results relative to Brazil's experience. More specifically, questions related to wage differentials between formal and informal workers, labor market segmentation and the effect of institutions on the informal sector are emphasized.

Impact de l’évolution des formes de croissance urbaine sur l’identité de la ville et de ses citoyens

L’évolution de l’urbanisation dans le monde nous a motivés à développer nos recherches quant à cette croissance déchaînée des villes et ces multitudes de formes urbaines qui en résultent. L'objet de ce travail est d'analyser ces formes de croissance spatiales et d’analyse leur impact sur l’identité dans la ville. Il s'agit de montrer dans quelle mesure elles favorisent la prolifération de nouvelles identités dans les régions périphériques de la ville. Notre recherche porte alors sur une étude socio spatiale de la capitale de la Tunisie. Tunis, cette métropole en pleine expansion, occupe un emplacement stratégique dans la Méditerranée et joue un rôle important dans les échanges afro-européens. La pertinence de l’étude de l’évolution du domaine urbain de Tunis résulte du fait que cette ville a connu différents types de croissances. La variété des modes de développement de l’espace urbain fait de Tunis un exemple pertinent qui mérite d’être étudié, d’autant plus que l’espace englobe des banlieues planifiées, spontanées, historiques, et bien d’autres qui résultent du juste fait de l’informalité, allant du patrimoine à la construction d’une identité urbaine plurielle. Notre travail comportera donc une étude spatiale de l’évolution de l’espace urbain de Tunis, basée essentiellement sur des cartes et des photos satellites, doublées d’une analyse sociale, basée sur une enquête in situ, réalisée avec les habitants des banlieues, et ce, dans le but de recenser leurs degrés d’attachement à l’espace ainsi que les rapports qu’ils entament avec le centre-ville. Notre recherche nous a permis de conclure que les habitants des banlieues s’identifient aux nouvelles formes de croissance et développent au fil des années un sentiment d’appartenance et d’attachement identitaire à leurs quartiers. Cela contribue à la prolifération d’identités multiple dans la ville.