Leading Digital Transformation: Building Technology and Information Governance Capability in Boards of Directors and the C-Suite

Information and technology and its use in organisation transformation presents unprecedented opportunities and risks. Increasingly, the Governance of Enterprise Information and Technology (GEIT) competency in the board room and executive is needed. Whether your organization is small or large, public, private or not for profit or whether your industry is not considered high-tech, IT is impacting your sector – no exceptions. But there is a skill shortage in boards: GEIT capability is concerningly low. This capability is urgently needed across the board, including those directors who come from finance, legal, marketing, operations and HR backgrounds. Digital disruption also affects all occupations. Putting in place a vision will help ensure emergency responses will meet technology-related duty of care responsibilities. When GEIT-related forward thinking and planning is carried out at the same time that you put your business strategy and plan in place, your organization has a significantly increased chance of not only surviving, but thriving into the future. Those organizations that don’t build GEIT capability risk joining the growing list of once-leading firms left behind in the digital ‘cloud of smoke’. Those organizations that do will be better placed to reap the benefits and hedge against the risks of a digital world. This chapter provides actionable, research-based considerations and processes for boards to use, to build awareness, knowledge and skills in governing technology-related organization strategy, risk and value creation.

Toiminta, valta ja kokemus organisaation muutoksessa : Tutkimus kolmesta suuryrityksestä

Action, Power and Experience in Organizational Change - A Study of Three Major Corporations This study explores change management and resistance to change as social activities and power displays through worker experiences in three major Finnish corporations. Two important sensitizing concepts were applied. Firstly, Richard Sennett's perspective on work in the new form of capitalism, and its shortcomings - the lack of commitment and freedom accompanied by the disruption to lifelong career planning and the feeling of job insecurity - offered a fruitful starting point for a critical study. Secondly, Michel Foucault's classical concept of power, treated as anecdotal, interactive and nonmeasurable, provided tools for analyzing change-enabling and resisting acts. The study bridges the gap between management and social sciences. The former have usually concentrated on leadership issues, best practices and goal attainment, while the latter have covered worker experiences, power relations and political conflicts. The study was motivated by three research questions. Firstly, why people resist or support changes in their work, work environment or organization, and the kind of analyses these behavioural choices are based on. Secondly, the kind of practical forms which support for, and resistance to change take, and how people choose the different ways of acting. Thirdly, how the people involved experience and describe their own subject position and actions in changing environments. The examination focuses on practical interpretations and action descriptions given by the members of three major Finnish business organizations. The empirical data was collected during a two-year period in the Finnish Post Corporation, the Finnish branch of Vattenfal Group, one of the leading European energy companies, and the Mehiläinen Group, the leading private medical service provider in Finland. It includes 154 non-structured thematic interviews and 309 biographies concentrating on personal experiences of change. All positions and organizational levels were represented. The analysis was conducted using the grounded theory method introduced by Straus and Corbin in three sequential phases, including open, axial and selective coding processes. As a result, there is a hierarchical structure of categories, which is summarized in the process model of change behaviour patterns. Key ingredients are past experiences and future expectations which lead to different change relations and behavioural roles. Ultimately, they contribute to strategic and tactical choices realized as both public and hidden forms of action. The same forms of action can be used in both supporting and resisting change, and there are no specific dividing lines either between employer and employee roles or between different hierarchical positions. In general, however, it is possible to conclude that strategic choices lead more often to public forms of action, whereas tactical choices result in hidden forms. The primary goal of the study was to provide knowledge which has practical applications in everyday business life, HR and change management. The results, therefore, are highly applicable to other organizations as well as to less change-dominated situations, whenever power relations and conflicting interests are present. A sociological thesis on classical business management issues can be of considerable value in revealing the crucial social processes behind behavioural patterns. Keywords: change management, organizational development, organizational resistance, resistance to change, change management, labor relations, organization, leadership

Do SMEs cluster around innovation activities? Discovering active, incremental and opportunistic innovators

Do SMEs cluster around different types of innovation activities? Are there patterns of SME innovation activities? To investigate we develop a taxonomy of innovation activities in SMEs using a qualitative study, followed by a survey. First, based upon our qualitative research and literature review we develop a comprehensive list of innovation activities SMEs typically engage in. We then conduct a factor analysis to determine if these activities can be combined into factors. We identify three innovation activity factors: R&D activities, incremental innovation activities and cost innovation activities. We use these factors to identify three clusters of firms engaging in similar innovation activities: active innovators, incremental innovators and opportunistic innovators. The clusters are enriched by validating that they also exhibit significant internal similarities and external differences in their innovation skills, demographics, industry segments and family business ownership. This research contributes to innovation and SME theory and practice by identifying SME clusters based upon their innovation activities.

Capacidades directivas y aprendizaje en las pymes exportadoras

[ES] La importancia de las percepciones de la dirección de la empresa ante la exportación puede afectar de manera significativa al comportamiento exportador de las pymes. En concreto, este aspecto puede incidir sobre el hecho de comenzar una política de exportación en la empresa, así como en políticas de consolidación de dichas exportaciones. El trabajo presentado analiza empíricamente estos dos hechos. En primer lugar en qué medida la percepción de la dirección ante la exportación afecta al hecho de comenzar la exportación. En segundo lugar, en caso de ya ser pymes exportadoras, se estudian qué percepciones directivas ayudan a consolidar dicho compromiso exportador. Para ello se desarrollan y validan ciertas escalas que miden la percepción de las ventajas y las barreras a la exportación mediante el empleo de ecuaciones estructurales. Ambos estudios se efectúan teniendo en cuenta la condición de familiar o no de las pymes objeto de estudio, con el fin de efectuar un análisis exploratorio sobre la potencial incidencia de este hecho.

Posibilidades de la compraventa B2C por teléfono móvil en comparación con Internet

[ES] Las nuevas tecnologías han supuesto una gran oportunidad para mejorar la gestión empresarial. Recientemente el teléfono móvil está ofreciendo grandes posibilidades a nivel comercial: ha incorporado televisión, cámara, radio, chat y ahora se están introduciendo las empresas en el campo de la publicidad a través del móvil y en otros países también en la venta por el móvil. Pese a la proliferación de trabajos sobre distribución comercial y sobre comercio electrónico, los trabajos que exploran las posibilidades y retos del teléfono móvil y que lo comparan con Internet para la compraventa son escasos.

La metodología científica en economía de la empresa en la actualidad

[ES] Mientras la realidad se transforma a gran ritmo, las ideas de ciencia y de conocimiento científico entran en crisis. Esta crisis también se manifiesta en los estudios empresariales: muchos afirman que la Economía de la Empresa no es ciencia, sino un conjunto de conocimientos diversos, débilmente conectados entre sí. Otros se pierden en investigaciones alejadas de la realidad, y un último grupo no consigue remontar un enfoque meramente practicista. Por ello, estimamos que es un buen momento para recordar los fundamentos que sustentan una ciencia: su objeto formal y material y su método. Para ello se realizará una exposición sintética del pensamiento del profesor Soldevilla.

Brand image and lexicographic analysis: an application to shopping malls

[EN] The concept of image in its different aspects is very important in today s society as well as in the business management field. Some authors reports that most of the studies that measure image do not take into account neither previous theoretical and conceptual models nor other possible empirical evidence alternatives. Given this need, a research regarding the concept of brand image applied to shopping malls was conducted based on the conceptual model of the consumer cognitive response in order to empirically explore and contrast it. For this reason, a survey was applied to 420 consumers in five shopping malls in Bogotá, achieving a database of 3.749 cases. The results show attribute-shopping mall associations expressed in unique, differentiated, and notorious vocabulary obtained applying lexicometric and multivariate analysis techniques. Attribute-shopping mall associations such as spacious , good location , good variety of stores , and the existence of movie theaters . Finally, this research aims to potentially improve the management of shopping malls and increase their attractiveness and customer loyalty by applying the development of service quality systems, integral communication, segmentation, and positioning.

Métrica de desempenho operacional: um estudo do EBITDA no gerenciamento de segmentos

O objetivo deste trabalho é analisar as práticas de divulgação do EBITDA como métrica de desempenho operacional no gerenciamento de segmentos, no período de 2010 a 2012. Trata-se de um estudo descritivo com abordagem qualitativa e quantitativa dos dados realizada por meio da Análise de Conteúdo das Notas Explicativas e do Relatório da Administração. A amostra objetiva é composta por 260 empresas com situação ativa na BM&FBOVESPA em 2013 e distribuídas entre 20 setores da economia. O ano inicial de pesquisa foi determinado pelo fato de ser o primeiro ano da obrigatoriedade de divulgação das Informações por Segmento conforme o pronunciamento técnico do CPC 22. Inicialmente, foram analisadas 780 notas explicativas. Em seguida, a partir da investigação das divulgações das Informações por Segmento pelo CPC 22 em notas explicativas a amostra de trabalho foi constituída por 185; 198 e 203 entidades, respectivamente, em 2010, 2011 e 2012. Deste modo, foram observados nesses três anos 586 relatórios da administração. Os resultados desta pesquisa demonstram que as práticas de divulgação do EBITDA com métrica de desempenho operacional no gerenciamento de Segmentos possui uma representatividade de evidenciação entre os relatórios financeiros de 18%; 16% e 17% respectivamente em 2010, 2011 e 2012. O relatório financeiro com maior participação na divulgação do EBITDA no gerenciamento de negócios foi o Relatório da Administração com 11% em 2010, 10% em 2011 e 11% em 2012. Conclui-se que, em média, 83% das companhias abertas brasileiras não utilizaram o EBITDA como métrica de desempenho operacional no gerenciamento dos segmentos no período de 2010 a 2012.

视频监控业务管理子系统的软件设计

视频监控系统在城市安全，公路交通，银行柜台交易方面都得到了广泛的应用。视频监控系统经历了从模拟系统到本地数字系统，然后到远程网络系统的发展历程，数字化、网络化、智能化正成为视频监控系统中的重要研究内容。 论文作者参与了国家发改委项目“IPv4/IPv6双协议栈、集中式可大规模部署的运营级多模视频监控业务服务系统”的实施，设计并实现了其中的业务管理子系统，论文以此为背景展开。 论文介绍了网络视频监控的特征和它的发展历程，论述了视频监控业务服务系统的结构与原理，提出了多路视频流下的转发和负载均衡策略，提出了基于无线传感器网络的报警调度策略，讨论了业务管理子系统中的控制服务器、转发服务器和存储服务器的软件设计，测试了转发服务器的性能。

Environmental Kuznets Curve for SO_2 Emissions in China

This study examines the link between the economic growth and the environmental quality. Based on a panel data set, a N-shaped Environmental Kuzents Curve has been found for the sample period: a cubic relationship between per capita GDP and emissions of sulphur dioxide (SO2). We also find that energy consumption is an important determinant of environmental degradation. The empirical results suggest that we should promote environmental protection as soon as possible.

The Impact of Environmental Non-Tariff Measures on China's Agricultural Exports

This article assesses the impact of environmental non-tariff measures on China's agricultural exports. It uses two measures to show which countries make most intensive use of environmental non-tariff measures and which agricultural products exported by China are the most affected. Environmental non-tariff measures were most prevalence in Malaysia, Vietnam, Philippines, Mexico, Japan, Russian, USA, Germany, and Netherland. Labor-intensive agricultural products, such as fish, vegetables, and fruit were most seriously affected.

渤海造船厂计算机集成制造系统(BS-CIMS)

简介了渤海造船厂计算机集成制造系统（ＢＳ－ＣＩＭＳ）的系统结构，系统组成（工程设计、经营管理、财务管理、生产管理、建造作业和质量管理６个应用分系统），信息分类编码原则，计算机支撑环境，分系统之间信息界面和系统集成方案。

企业经营系统的对象模型──资金流模型

本文阐述了大型工业企业综合自动化系统体系结构中经营管理层的对象模型（资金流模型）。首先论述了该模型在自动化体系结构中的地位和作用，然后分析了企业生产经营过程中发生的资金流，提出用借贷流程图方法表达资金流模型，并将这一方法与国际通用的借贷记帐法相联系，从而揭示了资金流模型与会计核算的内在联系．本文还对企业生产与经营活动的几个主要过程用借贷流程图进行了细化描述。