Groupware and Workflow Tools - A Case study of SAP Business Workflow Supporting System Integration in a Global Telecommunication Company

Workflow management systems aim at the controlled execution of complex application processes in distributed and heterogeneous environments. These systems will shape the structure of information systems in business and non-business environments. E business and system integration is a fertile soil for WF and groupware tools. This thesis aims to study WF and groupware tools in order to gather in house knowledge of WF to better utilize WF solutions in future, and to focus on SAP Business Workflow in order to find a global solution for Application Link Enabling support for system integration. Piloting this solution in Nokia collects the experience of SAP R/3 WF tool for other development projects in future. The literary part of this study will guide to the world of business process automation providing a general description of the history, use and potentials of WF & groupware software. The empirical part of this study begins with the background of the case study describing the IT environment initiating the case by introducing SAP R/3 in Nokia, the communication technique in use and WF tool. Case study is focused in one solution with SAP Business Workflow. This study provides a concept to monitor communication between ERP systems and to increase the quality of system integration. Case study describes a way create support model for ALE/EDI interfaces. Support model includes monitoring organization and the workflow processes to solve the most common IDoc related errors.

Estudo geoquímico da disposição de lodo de estação de tratamento de água em área degradada

This survey determined the physical and chemical properties of the gravel place where urban sludge from Rio Descoberto's Water Treatment Plant is disposed. Physical, chemical and biological analysis of the soil samples (n=54), sludge samples (n=2), chemical coagulant (n=20) and samples from superficial waters (n=9) and water table (n=60) were performed. As results we can emphasize the horizontal distribution of mineral phases like gibbsite, organic material, exchanged Ca, available Mn and P on the soils are originated from the sludge. Some of these mobile elements could stimulate the growing of the vegetation, but they also could contaminate the water table.

The oxygenation in biological wastewater treatment of pulp and paper industry

The UPM-Kymmene Oyj Pietarsaari pulp and paper Mill biological wastewater treatment plant was built in the 1980's and the plant has been in use ever since. During the past years there have been problems with deviations. The wastewater treatment plant needs update, especially the aeration basin, where the old surface aerators cannot produce enough mixing and indroduce oxygen enough to the wastewater. In this thesis how extra aeration with oxygen affects the wastewater treatment plant effluent was studied. In the literature part the main focus is in aeration devices, which can be used in biological wastewater treatment. The target is to compare different kind of aerators, which are suitable for pulp and paper wastewater treatment. Studies show, that EDI-aerators are commonly used and also most suitable. In the experimental part, the focus is on the Pietarsaari Mills wastewater treatment plant and oxygen aeration during autumn 2008. This thesis presents the results of the trial run. Studies show, that extra oxygen devices can produce lot a of mixing and the oxygenation capacity was more than what the micro-organisms needed. The effect on sludge quality could not been seen during the trial runs.

Verkkolaskutus

Kandidaatintyö käsittelee verkkolaskutusta Suomessa. Työssä selvitetään verkkolaskutuksen nykytila ja kuinka siihen ollaan tultu sekä miten nykyinen tietoyhteiskunta on sen ottanut vastaan. Lisäksi työssä tarkastellaan muita kilpailevia järjestelmiä sekä niiden asemaa eri käyttäjäkuntien osalta. Mielenkiinnon kohteena on myös verkkolaskutuksen tulevaisuuden näkymät; mitä sen eteen on jo tehty ja mitä tulevaisuudessa tullaan todennäköisesti tekemään. Verkkolaskutus on edelleen ajankohtainen, vaikka siitä on puhuttu jo vuosia. Se on parantanut hiljalleen asemaansa ja tähän mennessä se on saavuttanut suurimman suosion suurten yritysten keskuudessa. Kuitenkin kuluttajien maksutottumusten muuttuminen viime vuosina on luonut suuren potentiaalin sähköisten laskujen aseman vahvistumiselle. Myös Suomen valtio ja Euroopan Unioni ovat ottaneet tavoitteeksi parantaa verkkolaskutuksen asemaa. Suurimmat ongelmat verkkolaskutukseen siirtymisessä löytyy ihmisten ja pienien organisaatioiden asenteista. Vanhoilla järjestelmillä on totuttu tiettyihin toimintamalleihin ja käytössä olevat järjestelmät on kehitetty niiden pohjalle. Vaikka uudenlaisessa verkkolaskussa on selkeitä etuja ja säästöjä, ei kuluttajat ja pk-yritykset vaivaudu uudistamaan tapojaan. Valtio on siirtynyt jo kokonaan käyttämään sähköisiä laskutuskeinoja, mutta varsinkin pienemmät kunnat ovat vielä tästä paljon jäljessä. Syyt ovat samanlaisia kuin pienillä ja keskisuurilla yrityksillä. Kuntaliiton teettämän tutkimuksen mukaan 53% Suomen kunnista otti vuonna 2009 lopulla vastaan sähköisiä laskuja ja näistä suurin osa hoiti asian verkkolaskuoperaattorin kautta. Euroopan Unionin SEPA-hanke puolestaan on tuomassa koko Euroopan laajuisen yhteisen sijainnista riippumattoman järjestelmän.

Componentes Determinantes na Escolha da Especialização em Novos Profissionais Médicos

Na edição de volume 38, número 2, versão online desta revista, Corsi e colaboradores apresentaram um texto muito elegante sobre os fatores que influenciam os alunos na escolha da especialidade médica. Este tema vem sendo abordado com grande frequência nas discussões do nosso Curso de Prática Educativa em Medicina, da Universidade Federal do Rio Grande do Sul, coordenado pelos professores Manfroi e Machado. A respeito deste assunto, temos algumas considerações sobre a nova geração de profissionais médicos e sua relação com o autodesenvolvimento profissional.

Development of railway logistics’ information flows

Objective of this thesis was to develop the exchange of information and reduce the manual work done in the supply chain. In addition, the possibility to introduce electronic information exchange was studied between suppliers and Borealis. The aim was to create an accurate picture of Borealis’ current information flows and create from the basis of it short- and long-term improvement and development proposals. In this study the company's received and send information flows were mapped by interviewing persons who were responsible for the railroad imports and by examining documents that are used in the exchange of information. The data content of the information flows were prioritized and only the most important information contents were used for further development. Literature data was acquired concerning knowledge of electronic data interchange and information management to support the decisions and proposals. Long-term development proposals were compared with each other and the best one of them was recommended for further study. The final target of the proposal is to be able to receive electronic data and create an own database where to the information is stored and where from it is possible to follow up the rail tank cars and where from the needed reports can be retrieved.

Information integration and its impacts on logistics performance - Using information technology and systems to facilitate information integration

Fast changing environment sets pressure on firms to share large amount of information with their customers and suppliers. The terms information integration and information sharing are essential for facilitating a smooth flow of information throughout the supply chain, and the terms are used interchangeably in research literature. By integrating and sharing information, firms want to improve their logistics performance. Firms share information with their suppliers and customers by using traditional communication methods (telephone, fax, Email, written and face-to-face contacts) and by using advanced or modern communication methods such as electronic data interchange (EDI), enterprise resource planning (ERP), web-based procurement systems, electronic trading systems and web portals. Adopting new ways of using IT is one important resource for staying competitive on the rapidly changing market (Saeed et al. 2005, 387), and an information system that provides people the information they need for performing their work, will support company performance (Boddy et al. 2005, 26). The purpose of this research has been to test and understand the relationship between information integration with key suppliers and/or customers and a firm’s logistics performance, especially when information technology (IT) and information systems (IS) are used for integrating information. Quantitative and qualitative research methods have been used to perform the research. Special attention has been paid to the scope, level and direction of information integration (Van Donk & van der Vaart 2005a). In addition, the four elements of integration (Jahre & Fabbe-Costes 2008) are closely tied to the frame of reference. The elements are integration of flows, integration of processes and activities, integration of information technologies and systems and integration of actors. The study found that information integration has a low positive relationship to operational performance and a medium positive relationship to strategic performance. The potential performance improvements found in this study vary from efficiency, delivery and quality improvements (operational) to profit, profitability or customer satisfaction improvements (strategic). The results indicate that although information integration has an impact on a firm’s logistics performance, all performance improvements have not been achieved. This study also found that the use of IT and IS have a mediocre positive relationship to information integration. Almost all case companies agreed on that the use of IT and IS could facilitate information integration and improve their logistics performance. The case companies felt that an implementation of a web portal or a data bank would benefit them - enhance their performance and increase information integration.

Invoice process analysis and development. Case: Power and automation technology company

This master’s thesis studies the case company’s current purchase invoice process and the challenges that are related to it. Like most of other master’s thesis this study consists of both theoretical- and empirical parts. The purpose of this work is to combine theoretical and empirical parts together so that the theoretical part brings value to the empirical case study. The case company’s main business is frequency converters for both low voltage AC & DC drives and medium voltage AC Drives which are used across all industries and applications. The main focus of this study is on the current invoice process modelling. When modelling the existing process with discipline and care, current challenges can be understood better. Empirical study relays heavily on interviews and existing, yet fragmented, data. This, along with own calculations and analysis, creates the foundation for the empirical part of this master’s thesis.

The nature of avidyÄ in Buddhism and VedÄ nta

This thesis deals with the nature of ignorance as it was interpreted in the Upani~adic tradition, specifically in Advaita Vedanta, and in early and Mahayana Buddhism , e specially in the Madhyamika school of Buddhism. The approach i s a historical and comparative one. It examines the early thoughts of both the upanis.a ds and Buddhism abou t avidya (ignorance), shows how the notion was treated by the more speculative and philosphically oriented schools which base d themselves on the e arly works, and sees how their views differ. The thesis will show that the Vedinta tended to treat avidya as a topic for metaphysical s peculation as t he s chool developed, drifting from its initial e xistential concerns, while the Madhyamika remained in contact with the e xistential concerns evident in the first discourses of the Buddha. The word "notion" has been chosen for use in referring t o avidya, even though it may have non-intellectual and emotional connotations, to avoid more popular a lternatives such as "concept" or "idea". In neither the Upani,ads, Advaita Vedanta, or Buddhism is ignorance merely a concept or an idea. Only in a secondary sense, in texts and speech , does it become one. Avidya has more to do with the lived situation in which man finds himself, with the subjectobject separation in which he f eels he exists, than with i i i intel lect ual constr ucts . Western thought has begun to r ealize the same with concerns such as being in modern ontology, and has chosen to speak about i t i n terms of the question of being . Avidya, however, i s not a 'question' . If q ue stions we r e to be put regarding the nature of a vidya , they would be more of t he sort "What is not avidya?", though e ven here l anguage bestows a status t o i t which avidya does not have. In considering a work of the Eastern tradition, we f ace t he danger of imposing Western concepts on it. Granted t hat avidya is customari ly r endered i n English as ignorance, the ways i n which the East and West view i gno rance di f f er. Pedagogically , the European cultures, grounded in the ancient Greek culture, view ignorance as a l ack or an emptiness. A child is i gnorant o f certain t hings and the purpose o f f ormal education , in f act if not in theory, is to fill him with enough knowledge so that he can cope wit h t he complexities and the e xpectations of s ociety. On another level, we feel t hat study and research will l ead t o the discovery o f solutions, which we now lack , for problems now defying solut i on . The East, on the o t her hand, sees avidya in a d i fferent light.Ignorance isn't a lack, but a presence. Religious and philosophical l iterature directs its efforts not towards acquiring something new, but at removing t.he ideas and opinions that individuals have formed about themselves and the world. When that is fully accomplished, say the sages , t hen Wisdom, which has been obscured by those opinions, will present itself. Nothing new has to be learned, t hough we do have t o 'learn' that much. The growing interest in t he West with Eastern religions and philosophies may, in time, influence our theoretical and practical approaches to education and learning, not only in the established educati onal institutions, but in religious , p sychological, and spiritual activities as well. However, the requirements o f this thesis do no t permit a formulation of revolutionary method or a call to action. It focuses instead on the textual arguments which attempt to convince readers that t he world in which they take themselves to exist is not, in essence, real, on the ways i n which the l imitations of language are disclosed, and on the provisional and limited schemes that are built up to help students see through their ignorance. The metaphysic s are provisional because they act only as spurs and guides. Both the Upanisadic and Buddhist traditions that will be dealt with here stress that language constantly fails to encompass the Real. So even terms s uch as 'the Real', 'Absolute', etc., serve only to lead to a transcendent experience . The sections dealing with the Upanisads and Advaita Vedanta show some of the historical evolution of the notion of avidya, how it was dealt with as maya , and the q uestions that arose as t o its locus. With Gau?apada we see the beginnings of a more abstract treatment of the topic, and , the influence of Buddhism. Though Sankhara' S interest was primarily directed towards constructing a philosophy to help others attain mok~a ( l iberation), he too introduced t echnica l t e rminology not found in the works of his predecessors. His work is impressive , but areas of it are incomplete. Numbers of his followers tried to complete the systematic presentation of his insi ghts . Their work focuses on expl anat i ons of adhyasa (superimposition ) , t he locus and object of ignorance , and the means by which Brahman takes itself to be the jiva and the world. The section on early Buddhism examines avidya in the context o f the four truths, together with dubkha (suffering), the r ole it p l ays in t he chain of dependent c ausation , a nd t he p r oblems that arise with t he doctrine of anatman. With t he doct rines of e arly Buddhism as a base, the Madhyamika elaborated questions that the Buddha had said t e nded not t o edi f ication. One of these had to do with own - being or svabhava. Thi s serves a s a centr e around which a discussion o f i gnorance unfolds, both i ndividual and coll ective ignorance. There follows a treatment of the cessation of ignorance as it is discussed within this school . The final secti on tries to present t he similarities and differences i n the natures o f ignorance i n t he two traditions and discusses the factors responsible for t hem . ACKNOWLEDGEMENTS I would like to thank Dr. Sinha for the time spent II and suggestions made on the section dealing with Sankara and the Advait.a Vedanta oommentators, and Dr. Sprung, who supervised, direoted, corrected and encouraged the thesis as a whole, but especially the section on Madhyamika, and the final comparison.

Weight-preoccupation, personality and depression in university students : an interactionist perspective

The present research was designed to examine Beck's (1983; 1987) cognitive diathesis-stress model of depression in a new context. Specifically, this cross-sectional study investigated whether Beck's cognitive-personality traits of sociotropy and autonomy interacted with a specific daily hassle/stressor, weightpreoccupation, in the prediction of depressed mood in women and men. Weightpreoccupation was chosen as the particular daily stressor, because, according to Kanner, Coyne, Schaeffer, and Lazarus (1981). concern about weight and physical appearance were two of the most troublesome daily hassles among university students. ContraIy to current stereotypes, men also express concerns with weight and appearance (Cash, Winstead, &, landi, 1986), in both the direction of weight loss and weight/muscle gain (Drewnowski &, Yee, 1987). Thus, unique to this study was the examination of weight-preoccupation in men, not only in the direction of weight loss, but also in the direction of weight and muscle gain. Two hundred and fifty-one undergraduates were administered the revised SociotropyAutonomy Scale (SAS), the Beck Depression Inventory (BDij, the Hassles and Uplifts Scale, the Eating Disorders Inventory (EDI), and the Restraint Scale (RS). Through a process of model building, a final model was devised in which depression (ie., BDI total scores) was regressed on personality (Le., SAS Sociotropy) and weight-preoccupation (i.e., Drive for Thinness, Body Dissatisfaction, and the Restraint Scale). Separate hierarchical multiple regression analyses, with BDI as the dependent variable, were carried out for each of the 2 3 weight-preoccupation variables. Results revealed a specific congruent interaction between weight,..preoccupation and personality. Specifically, drive for thinness and body dissatisfaction interacted with sociotropy to predict depressed mood in both women and men, but the interaction between sociotropy and the Restraint Scale was marginal. Findings suggested that weight-preoccupied women and men experienced depressed mood to the extent that they were characterized as more highly sociotropic. As predicted, personality (i.e., sociotropy), moderated the relationship between daily stress (i.e., weight-preoccupation) and depression. Thus, results revealed that the proposed diathesis-stress model seemed to operate in the same manner for women and men. Moreover, the examination of weightpreoccupation among men (i.e., in the direction of both weight loss and weight/muscle gain) further revealed that, when curvilinearity was taken into account, highly sociotropic men, who had a low desire to gain weight and muscle mass (i.e., most likely those who desired to lose weight), experienced higher levels of depressed mood than those who had a "medium" desire for weight and muscle gain. However, the highest levels of depressed mood was experienced by highly sociotropic men who were highly weight-preoccupied in the direction of wanting to gain weight and muscle mass. In addition, possible reasons for the present fmdings, as wen as iimitations and impiicalions for future research are discussed.

Contrat de communication électronique de longue durée entre commerçants utilisant un « réseau ouvert »

Un résumé en anglais est également disponible.

Réglementation des technologies de l'information au Québec : la philosophie du projet de loi 161 en regard du droit canadien

Échange automatisé de messages préprogrammés, communication par courrier électronique, gestion électronique de documents (GED), Data warehouse, EDI… Le monde des affaires vibre depuis quelques années au rythme des nouvelles technologies de l’information. Le droit commercial lui, a du mal à emboîter le pas. Pourtant, les problèmes juridiques soulevés par ce règne de l’immatériel sont majeurs et les incertitudes, grandissantes. La mobilité accrue que permettent ces techniques modernes de transmission et de gestion des informations suggère une solution concertée, qui plus est, tiendra compte de l’évolution hâtée dans ce domaine. Le fondement en a été donné à travers la Loi type des Nations unies sur le commerce électronique en 1996. Plusieurs législations l’ont choisi comme modèle. La législation canadienne est de celles-ci, avec notamment sa Loi uniforme sur le commerce électronique adoptée par la Conférence pour l’harmonisation des lois au Canada en 1999. La législation québécoise aussi a suivi le mouvement. Le 16 juin 2000, un avant-projet de loi portant sur la normalisation juridique des technologies de l’information fut déposé devant l’Assemblée nationale. Cet avant-projet de loi est devenu projet de loi 161, Loi concernant le cadre juridique des technologies de l’information. Mais au-delà des apparences, le législateur québécois semble s’être écarté de la philosophie qui a influencé la Loi type et, conséquemment, la Loi uniforme. Si cette remarque est vérifiée, il faudra craindre l’isolement du Québec et, par ricochet, un positionnement peu concurrentiel dans le commerce international.

Contrat de communication électronique de longue durée entre commerçants utilisant un « réseau ouvert »

"Le contrat-type que voici est une adaptation d’un précédent contrat dont l’intitulé était « Contrat-type d’échange de documents informatisés (EDI) par le biais des « réseaux ouverts » ». La première version de ce contrat-type visait expressément les échanges de documents informatisés (EDI), on l’aura compris; notre nouvelle version est délestée de l’excès de poids que leur présence aurait constitué par rapport à l’équilibre du texte si on y avait laissé en l’état tous les éléments présents à l’origine. Nous avons voulu mettre au point un contrat-type beaucoup plus général, susceptible de convenir à tout type de relation électronique de longue durée. En renonçant à focaliser l’attention sur les EDI, nous avons pu étendre l’applicabilité de l’acte juridique envisagé à d’autres types de communications électroniques, quels qu’ils puissent être. Évidemment, à cause de sa généralité, un contrat-type ne peut couvrir toutes les hypothèses. Il faudra tout spécialement prendre garde aux situations particulières qui naîtront de la présence au contrat de parties dont les besoins et les goûts tout autant que les intérêts et les exigences seront forcément très diversifiés."

Activité physique et insatisfaction de l'image corporelle chez un groupe d'adolescentes

Essai doctoral présenté à la Faculté des études supérieures en vue de l’obtention du grade de Docteur en psychologie (D.Psy.), option clinique