Suomalaisten teollisuuden kunnossapitoyritysten investoinnit: analyysi ja skenaariot

Työn tavoitteena oli lisätä ymmärrystä teollisuuden kunnossapidon toimialasta ja sen tulevaisuudesta, tutkimalla teollisuuden kunnossapitoyritysten toteuttamia käyttöomaisuus- ja käyttöpääomainvestointeja vuosilta 2003–2007. Tutkimus toteutettiin tilinpää-tösanalyysin menetelmin suppealla, mutta edustavalla, 20 teollisuuden kunnossapitoyrityksen tilinpäätösaineistolla. Yritysjoukko jaettiin pk-yrityksiin ja suuriin yrityksiin, jolla pyrittiin kuvaamaan toimialan todellisempaa rakennetta. Analyysiosiossa tarkasteltiin toteutuneita investointiasteita, investointilogiikoita, yritysten kannattavuuksia sekä käyttöpääomainvestointien hallintaa. Toteutetun analyysin perusteella luotiin kolme tulevaisuuden skenaariota teollisuuden kunnossapidon toimi-alan kehitykselle. Eri skenaarioille laskettiin ennustemallilla keskimääräiset investointiasteet. Analyysin mukaan teollisuuden kunnossapitoyrityksien liikevaihto kasvoi tutkimusaikavälillä keskimäärin noin 8,5 prosenttia vuodessa. Kyseinen kasvu on vaatinut yrityksiltä noin 2,5 prosentin investointiasteen. Verratessa pk-yrityksiä ja isoja yrityksiä, havaittiin merkittäviä eroja toteutuneissa investointiasteissa sekä investointilogiikoissa. Yhteistä yritysjoukoille oli hyvä kannattavuus, johon eri investointiasteilla ei näyttäisi lyhyellä aikavälillä olevan vaikutusta. Tulevaisuuden investointitarve vaikuttaa maltillisemmalta kuin toteutunut taso, johtuen osaltaan taantuman vaikutuksista.

The dawn of paraconsistency: Russia's logical thought in the turn of XX century

The paper deals with the factors which enabled N. A. Vasiliev to put forward in 1910 - 12 the idea of logics free of the laws of contradiction and excluded middle, the idea of metalogic and to construct his imaginary logic as novel non-classical system. It is shown that background of Vasiliev's ideas lies deeply in Russia's culture and particular approach to logical discourse. Several Russian scholars expressed ideas similar to Vasiliev's though not in such explicit form. This period might be called the prehistory of paraconsistency. Real history of paraconsistency starts with N.C.A. da Costa's works.

Da Costa on ontology: a naturalistic interpretation

Da Costa's conception of being modifies that of Quine to incorporate relativization to non-classical logics. A naturalistic view of this conception is discussed. This view tries to extend to logic some ideas of Maddy's naturalism concerning mathematics.

Pankki- ja vakuutustoiminnan asiakaskannattavuus ja asiakkuuksien johtaminen

The main objective of this master’s thesis was to determine, what are the insights, challenges and problems related to differing business logics and principles of income generation and how can they be integrated in a financial group with insurance and banking operations from the perspective of customer profitability. Review of the industrial specific features had a high priority in the study. The study is a qualitative case study with empirical data collected from semi-structured interviews. Qualitative research method was chosen since it produces kind of data required to answer the research questions. Interviewees were chosen from different organizational levels to achieve a comprehensive big picture of the subject. The key result of the study is that the most important factor for the customer profitability on the financial sector is to find and fulfill the customer needs with a comprehensive service package. Also long-term customer relationships were considered significant and customer life cycle assessment essential. In the case-organization the most significant factors in this process were a strong local presence and the tacit knowledge of the customers’ business and activities, although there are major challenges in systematic exploitation of this information. The management of the customer profitability in case-organization faces great challenges because of the history of growth via acquisitions, which has led to so-called “problem of the two balance sheets”, conflict in corporate culture and establishment of the mutual goals and performance measurement.

From network pictures to network insight in solution business – the role of internal communication

Operating in business-to-business markets requires an in-depth understanding on business networks. Actions and reactions made to compete in markets are fundamentally based on managers‘ subjective perceptions of the network. However, an amalgamation of these individual perceptions, termed a network picture, to a common company level shared understanding on that network, known as network insight, is found to be a substantial challenge for companies. A company‘s capability to enhance common network insight is even argued to lead competitive advantage. Especially companies with value creating logics that require wide comprehension of and collaborating in networks, such as solution business, are necessitated to develop advanced network insight. According to the extant literature, dispersed pieces of atomized network pictures can be unified to a common network insight through a process of amalgamation that comprises barriers/drivers of multilateral exchange, manifold rationality, and recursive time. However, the extant body of literature appears to lack an understanding on the role of internal communication in the development of network insight. Nonetheless, the extant understanding on the amalgamation process indicates that internal communication plays a substantial role in the development of company level network insight. The purpose of the present thesis is to enhance understanding on internal communication in the amalgamation of network pictures to develop network insight in the solution business setting, which was chosen to represent business-to-business value creating logic that emphasizes the capability to understand and utilize networks. Thus, in solution business the role of succeeding in the amalgamation process is expected to emphasize. The study combines qualitative and quantitative research by means of various analytical methods including multiple case analysis, simulation, and social network analysis. Approaching the nascent research topic with differing perspectives and means provides a broader insight on the phenomenon. The study provides empirical evidence from Finnish business-to-business companies which operate globally. The empirical data comprise interviews (n=28) with managers of three case companies. In addition the data includes a questionnaire (n=23) collected mainly for the purpose of social network analysis. In addition, the thesis includes a simulation study more specifically achieved by means of agent based modeling. The findings of the thesis shed light on the role of internal communication in the amalgamation process, contributing to the emergent discussion of network insights and thus to the industrial marketing research. In addition, the thesis increases understanding on internal communication in the change process to solution business, a supplier‘s internal communication in its matrix organization structure during a project sales process, key barriers and drivers that influence internal communication in project sales networks, perceived power within industrial project sales, and the revisioning of network pictures. According to the findings, internal communication is found to play a substantial role in the amalgamation process. First, it is suggested that internal communication is a base of multilateral exchange. Second, it is suggested that internal communication intensifies and maintains manifold rationality. Third, internal communication is needed to explicate the usually differing time perspectives of others and thus it is suggested that internal communication has role as the explicator of recursive time. Furthermore, the role of an efficient amalgamation process is found to be emphasized in solutions business as it requires a more advanced network insight for cross-functional collaboration. Finally, the thesis offers several managerial implications for industrial suppliers to enhance the amalgamation process when operating in solution business.

Propulsion products services laakerikunnonvalvonnan ansaintalogiikan kehittäminen

Tämän työn ensisijaisena tavoitteena on selvittää ABB Oy, Marine & Cranes, Propulsion Products Services tarjoamien laakerikunnonvalvontatuotteiden luonne, tuotteistuksen tila, liiketoimintamalli ja tutkia, kuinka olemassa olevaa ansaintalogiikkaa voidaan kehittää. Teoreettisessa osassa käydään läpi palvelun määritelmää, palveluiden tuotteistamista, akateemisia tuotteistusprosessimalleja sekä liiketoimintamallin käsitettä. Liiketoimintamallin käsittely työssä keskittyy Osterwalderin (2010) liiketoimintamallikehykseen. Teoriaosuuden materiaalia hyödynnetään empiirisessä osuudessa laakerikunnonvalvonnan tuotteiden tuotteistuksen tilan, tuotteistusprosessimallin, liiketoimintamallin ja ansaintalogiikan kehittämiseen. Työn keskeisimpinä tuloksina saatiin kehitysehdotuksia työntilaajalle liittyen laakerikun- nonvalvonnan ansaintalogiikkaan ja palveluiden tuotteistamiseen. Työssä ilmeni, että yrityksen olisi suositeltavaa optimoida tehtävien palveluiden suorittamissatamat. Jo olemassa olevien tuotteiden dokumentointia tulisi täydentää työssä ehdotetun mukaisesti. Omien resurssien laajempaa käyttämistä tulisi lisätä ja laakerikunnonvalvonnan palvelupakettien päivittämistarve sekä valmiiden tuotteiden säännöllinen päivittäminen ja niiden mahdollinen poistaminen valikoimasta tulisi ottaa osaksi käytössä olevaa prosessia.

Suomalaisen musiikkiteollisuuden murros

Tämä tutkimus on kvalitatiivinen monitapaustutkimus, jossa tutkitaan suomalaisen musiikkiteollisuuden arvoketjun sisältöä ja sen muutoksia vuosituhannen vaihteen jälkeisenä aikana. Tutkimuksen tavoitteena on selvittää millainen on suomalaisen musiikkiteollisuuden arvoketjun sisältö nykyisin ja miten se on muuttunut musiikkiteollisuuden nykyisen murroksen myötä. Nykyinen murrostilanne johtuu pääosin fyysisten äänitteiden myyntimäärien laskusta ja teknologian kehityksestä. Äänitteiden myynnistä saatavien tulovirtojen pienennyttyä monet teollisuudenalan toimijat ovat joutuneet tehostamaan toimintaansa, ja niiden roolit ovat jatkuvan muutoksen alla. Teknologian kehityksen myötä teollisuudenalalle on tullut myös uusia toimijoita, jotka ovat mahdollistaneet uusia toimintatapoja ja ansaintalogiikoita.

Konstruktiivisen mallin ja suunnittelumallin käyttö aikakauslehtialalla tapahtuvassa murroksessa

Aikakauslehtialalla on vallalla ollut jo useamman vuoden ajan median digitaalinen murros, jonka vuoksi lehtitalot ovat joutuneet muuttamaan käytössä olleita toimintatapojaan ja kehittämään uusiin jakelukanaviin sisältöä pysyäkseen kovassa kilpailussa mukana. Tässä pro gradussa esitetään innovatiivisen konstruktiivisen mallin ja perinteisemmän liiketoimintasuunnitelmaa korostavan suunnittelumallin yhtäläisyyksiä ja eroavuuksia. Tutkielman empiirisessä osassa vertaillaan mallien käytettävyyttä aikakauslehtialalla keskittymällä malleille ominaisiin neljään eri dimensioon ja dimensioista muodostettuihin teemoihin aikakauslehtialalle sovellettuina. Tutkielmassa esitellään mallien toimintalogiikoita sekä prosessikaaviot, jotka kuvaavat uuden idean kehitysprosessia yrityksessä. Tutkimusote on kvalitatiivinen ja haastatteluaineisto on toteutettu puolistrukturoidulla haastattelumenetelmällä. Tuloksien avulla voidaan todeta, että aikakauslehtialalla tapahtuva murros on jo muuttanut toimittajien arkipäiväistä työnkuvaa. Toimittajien oman ammattitaidon ja osaamisen jatkuva kehittäminen sekä uusiin jakelukanaviin tutustuminen ja sinne sisällön tuottaminen ovat haasteita, johon he joutuvat sopeutumaan jatkossa. Ammattitaidon ylläpitoa sekä oikeanlaisen asiakastutkimuksen hyödyntämistä voidaankin pitää malleja yhdistävinä tekijöinä. Malleja erottavia tekijöitä ovat vuorostaan innovatiivisten ideoiden läpivienti sekä riskinottokyky.

Ecosystem architecture design: endogenous and exogenous structural properties

The aim of this dissertation is to bridge and synthesize the different streams of literature addressing ecosystem architecture through a multiple‐lens perspective. In addition, the structural properties of and processes to design and manage the architecture will be examined. With this approach, the oft‐neglected actor‐structure duality is addressed and both the position and structure, and action and process are under scrutiny. Further, the developed framework and empirical evidence offer valuable insights on how firms collectively create value and individually appropriate value. The dissertation is divided into two parts. The first part comprises a literature review, as well as the conclusions of the whole study, and the second part includes six research publications. The dissertation is based on three different reasoning logics: abduction, induction and deduction; related qualitative and quantitative methodologies are utilized in the empirical examination of the phenomenon in the information and communication technology industry. The results suggest firstly that there are endogenous and exogenous structural properties of the ecosystem architecture. Out of these, the former ones can be more easily influenced by a particular actor whereas the latter ones are taken more or less for granted. Secondly, the exogenous ecosystem design properties influence the value creation potential of the ecosystem whereas the endogenous ecosystem design properties influence the value appropriation potential of a particular actor in the ecosystem. Thirdly, the study suggests that there is a relationship between endogenous and exogenous structural properties in that the endogenous properties can be leveraged to create and reconfigure the exogenous properties whereas the exogenous properties prose opportunities and restrictions on the use of endogenous properties. In addition, the study suggests that there are different emergent and engineered processes to design and manage ecosystem architecture and to influence both the endogenous and exogenous structural properties of ecosystem architecture. This study makes three main contributions. First, on the conceptual level, it brings coherence and direction to the fast growing body of literature on novel inter‐organizational arrangements, such as ecosystems. It does this by bridging and synthetizing three different streams of literature, namely the boundary, design and orchestration conception. Secondly, it sets out a framework that enhances our understanding of the structural properties of ecosystem architecture; of the processes to design and manage ecosystem architecture; and of their influence on the value creation potential of the ecosystem and the value capture potential of a particular firm. Thirdly, it offers empirical evidence of the structural properties and processes.

CS discourses of co-operatives structuring the food industry

Tämä tutkimus osallistuu tuottaja-osuuskuntiin liittyviin kestävän kehityksen keskusteluihin ja tarjoaa esimerkin pohjoismaisesta ruoantuotannon toimialasta. Tämä tutkimus seuraa kvalitatiivisen tutkimuksen suuntaviivoja ja Fairclough’n kriittinen diskurssianalyysi tarjoaa metodin yritystekstien analyysille. Kieli ymmärretään poststrukturalistisesta näkökulmasta, joka luo kielellisiä identiteettejä ja rakentaa vastuullisuuskeskustelua. Tutkimuksen tavoitteena on kuvata diskurssit, jotka rakentavat vastuullisuuskeskustelua kontekstissaan. Lisäksi tavoitteena on kuvata ja ymmärtää kuinka nämä diskurssit rakentavat rooleja ja identiteettejä ympärilleen sekä kuinka yritystekstit institutionalisoituvat ja vaikuttavat kontekstiinsa. Analyysi määrittää kolme vastuullisuusdiskurssia, jotka kuvaavat yrityskansalaisuutta, liiketoimintalähtöisyyttä ja integriteettiä. Diskurssien tavoitteiden, roolien, ja identiteettien ymmärrys ja vaikutus ympäristöön auttaa laajentamaan tietämystä kestävän kehityksen moniulotteisesta luonteesta. Lisäksi tutkimus muodostaa itsessään äänen osuuskuntatutkimukselle ja kestävän kehityksen ymmärryksen laajentamiselle.

Service paradox in a product oriented company: A service business development case

The master´s thesis had three aims; to develop a service portfolio, to support the management of services through the developed portfolio, and evaluate effects of service differentiation strategy on the future selection of services. The product oriented case company in service paradox is Hilti (Suomi) Oy, which is entering systematic service management era, supported by the late strategic change. Low return on service business investments is referred as service paradox. The project was carried out as a case study, where the primary information source was twenty-one conducted interviews. The theory part focuses on marketing logics, service strategies, and categorization of services. The empirical part contributes in solving the aim related research questions. As a result of the case study a service portfolio was created, next further steps in service management were suggested, and the effect on selection of services by service differentiation strategy was evaluated. The main goal of creating service portfolio contributes to systematic management of services, which required revising at the case company.

Conditions and practices in the commercialisation of innovations in wood industry

The report 'Conditions and practices in the commercialisation of innovation in wood industry' has been written as a part of the Wood Academy project. The report analyses the commercialisation conditions and practices of wood industry by utilising product categorisation based on a conceptual schema which combines the aspects of the transfer of the procession of utility and the degree of form/service utility (or value-added) created or provided by the company. Open innovation approaches help to perceive the possible new product and service innovations as well as the new business models and earning logics in the industry. The report also contains brief company cases to demonstrate theory-to-practice and showcase company examples from successful Finnish companies.

Kallet til livets embete : mødre i helse og lidelse

Mothers represent the natural caring. Natural caring is the object of caring science and of research interest because it establishes the central core of professional caring. In this study, we encounter patients who are mothers in need of care in a psychiatric context. Motherhood involves taking responsibility that extends beyond one's own life, because the child represents possibilities in a yet unknown future. Understanding and knowledge about the mothers' struggle in health and suffering are of crucial importance to enable clinical practice to make provisions for and adapt to the individual patient. The overall purpose of this dissertation is to illuminate how the innermost essence of caring emerges in health and suffering in patients who are mothers in psychiatric care. The purpose of the study in a clinical sense is to seek to understand and illuminate the patient's inner world in health and suffering in terms of contextual, existential, ontological and ethical dimensions. The dissertation is exploratory and descriptive in nature and encompasses induction, deduction and abduction as logics tools of reasoning. A theoretical model of natural caring and a universal theoretical model of the innermost essence of caring is developed as seen from the patient's world in a psychiatric context. The dissertation is anchored in human science's view of the human being and the world and in caring science's perspective. Caring science's view of the human being as a unity comprising body, soul and spirit is central in the study's concept of the patient. This multi-dimensional conception of the human being encompasses the dissertation's basic values and is decisive for choice of methodology. Hermeneutic epistemology guided the interpretation of the empirical data, the paradigmatic theses and assumptions. The dialectical movement in interpretation moves back and forth between empirical data, caring science theory and philosophical theory and reveals deeper insight into meaningful content in the clinical context. The interpretation process comprises four levels of abstraction: rational, contextual, existential and ontological. Hermeneutic philosophy guides the inductive and deductive approach to interpretation, as well as the movement between the clinical context and the caring science paradigm. In this encounter between the visible and invisible reality, the image of natural caring – motherliness emerged. The dissertation consists of four studies. The first study is a systematic review of nineteen research articles. The three other studies are hermeneutical interpretations based on text materials from open interviews. Fifteen participants were interviewed, all of whom are mothers of children between 0 and 18 years of age. All were outpatients in the psychiatric specialist health service. In the interpretation process, the mothers' struggle in health and suffering emerges as a struggle between the inner and outer world. Being a mother and patient in health and suffering in a psychiatric context means to struggle to be oneself, to create oneself, to live and realize one's good deeds as a mother and human being. To be oneself, to possess oneself as a mother is not only a question of tending, playing and learning in order to master a practical situation or to survive. It involves constituting a deep, inner desire to courageously create oneself so that the child is able to realize his or her potential in health and suffering. Motherliness manifests itself in caring as a call to ministering humanity and life. The voice of motherliness is understood as the voice of life—the eternal, inner call of love and freedom. The inner call craves fulfilment. Motherliness in natural caring does not retreat. Motherliness defines the Other as freedom and proceeds without regard for all other exterior requirements to realizing wellbeing. The inner essence of caring is attentive, aware and heeds the call of the heart. The innermost essence of caring is to be and to make oneself responsible for the Other. Responsibility cannot be relinquished; free choice consists in whether or not to follow the call. To renounce the inner call to responsibility is to deny oneself and one's dignity as a human being. The theoretical models provide clinical and systematic caring science with knowledge and understanding based on the natural caring spirit inherent in the human being. The study elucidates and strengthens the ontological basic assumptions about the human being as a unity of body, soul and spirit, the sanctity of the human being and the core of caring, ethos. The results of the dissertation will provide clinical practice with knowledge about the inner movements of the mothers' souls in relation to their responsibility as mothers and human beings. Being able to understand the basic conditions for responsibility is crucial for developing care that encompasses mother and child and the mutual relationship between them. This is basic knowledge for developing attitudes and actions that meet and provide for the needs of the patient as mother and as a whole, suffering human being.

Form(s)-of-life: agamben's reading of Wittgenstein and the potential uses of a notion

Giorgio Agamben and Ludwig Wittgenstein seem to have very little in common: the former is concerned with traditional ontological issues while the latter was interested in logics and ordinary language, avoiding metaphysical issues as something we cannot speak about. However, both share a crucial notion for their philosophical projects: form of life. In this paper, I try to show that, despite their different approaches and goals, form of life is for both a crucial notion for thinking ethics and life in-common. Addressing human existence in its constitutive relation to language, this notion deconstructs traditional dichotomies like bios and zoé, the cultural and the biological, enabling both authors to think of a life which cannot be separated from its forms, recognizing the commonality of logos as the specific trait of human existence. Through an analogical reading between both theoretical frameworks, I suggest that the notion of form-of-life, elaborated by Wittgenstein to address human production of meaning, becomes the key notion in Agamben's affirmative thinking since it enables us to consider the common ontologically in its relation to Human potentialities and to foresee a new, common use of the world and ourselves.

Indigenous Language Reclamation: The Learners Perspective

ABSTRACT This study explored the link between learning an Indigenous language and the meanings second language learners attach to their language recovery experiences. The study delves into the factors that motivate, enhance and serve as barriers to individual language revitalization efforts. With the goal of reasserting an Indigenous world view, the traditional teachings of the Ojibwe medicine wheel were combined with the lessons of the seven Grandfathers to provide a methodological basis for conducting ethical research with and for the benefit of First Nations people. Within the context of our relationships with self, community, spirit and environment, the pairing of Indigenous theory with the practical community experiences of Indigenous second language learners, demonstrates how Indigenous systems of thought and ontology lend themselves well to the critical understanding necessary to enhance the recovery our own endangered languages. These research findings indicate that there is a definite link between ancestral language reclamation and increased levels of self-esteem, a sense of grounded cultural identity and resilience, an overall sense of healing and the social responsibility that comes with receiving the gift of language. The barriers associated with learning an ancestral language intersect on multiple and often simultaneous levels making it difficult for the language learners to discover their origin.This research found that it was important for language learners to identify that they often carry a collective sense of shame associated with an internalized attachment to the modality of Indigeneity. Once the origin of this shame was acknowledged – as resulting from settler/assimilation logics, it was often possible for people to move forward in their language recovery journeys, while at the same time considering more broadly the structural barriers that make individual learning so difficult.