A study in Britain and France of the development of cross-cultural in-house sales training using distance learning.

The thesis is concerned with cross-cultural distance learning in two countries: Great Britain and France. Taking the example of in-house sales training, it argues that it is possible to develop courses for use in two or more countries of differing culture and language. Two courses were developed by the researcher. Both were essentially print-based distance-learning courses designed to help salespeople achieve a better understanding of their customers. One used a quantitative, the other qualitative approach. One considered the concept of the return on investment and the other, for which a video support was also developed, considered the analysis of a customer's needs. Part 1 of the thesis considers differences in the training context between France and Britain followed by a review of the learning process with reference to distance learning. Part 2 looks at the choice of training medium course design and evaluation and sets out the methodology adopted, including problems encountered in this type of fieldwork. Part 3 analyses the data and draws conclusions from the findings, before offering a series of guidelines for those concerned with the development of cross-cultural in-house training courses. The results of the field tests on the two courses were analysed in relation to the socio-cultural, educational and experiential background of the learners as well as their preferred learning styles. The thesis argues that it is possible to develop effective in-house sales training courses to be used in two cultures and identifies key considerations which need to be taken into account when carrying out this type of work.

The relationship of immigrant status to perceptions of reading and reading literacy among young Black students: A test of the Cultural -Ecological Theory of School Performance

This study tests Ogbu and Simons' Cultural-Ecological Theory of School Performance using data from the Progress in International Reading Literacy Study of 2001 (PIRLS), a large-scale international survey and reading assessment involving fourth grade students from 35 countries, including the United States. This theory argues that Black immigrant students outperform their non-immigrant counterparts, academically, and that achievement differences are attributed to stronger educational commitment in Black immigrant families. Four hypotheses are formulated to test this theory: Black immigrant students have (a) more receptive attitudes toward reading; (b) a more positive reading self-concept; and (c) a higher level of reading literacy. Furthermore, (d) the relationship of immigrant status to reading perceptions and literacy persists after including selected predictors. These hypotheses are tested separately for girls and boys, while also examining immigrant students' generational status (i.e., foreign-born or second-generation). ^ PIRLS data from a subset of Black students (N=525) in the larger U.S. sample of 3,763 are analyzed to test the hypotheses, using analysis of variance, correlation and multiple regression techniques. Findings reveal that hypotheses a and b are not confirmed (contradicting the Cultural-Ecological Theory) and c and d are partially supported (lending partial support to the theory). Specifically, immigrant and non-immigrant students did not differ in attitudes toward reading or reading self-concept; second-generation immigrant boys outperformed both non-immigrant and foreign-born immigrant boys in reading literacy, but no differences were found among girls; and, while being second-generation immigrant had a relatively stronger relationship to reading literacy for boys, among girls, selected socio-cultural predictors, number of books in the home and length of U.S. residence, had relatively stronger relationship to reading self-concept than did immigrant status. This study, therefore, indicates that future research employing the Cultural-Ecological Theory should: (a) take gender and generational status into account (b) identify additional socio-cultural predictors of Black children's academic perceptions and performance; and (c) continue to build on this body of evidence-based knowledge to better inform educational policy and school personnel in addressing needs of all children. ^

Socio-economic aspects of the fisheries of Nabugabo lakes and implications for management

Fisheries are very important to Uganda's economy. The sector provides a vital source of food, recreation, trade and socioeconomic well being for the people and community globally. The fisheries of small lakes are important for producing fish for local populations who are not near the large lakes. These satellite lakes support important fisheries and other economic activities like fishing, water for domestic purposes and tourism, besides socio-cultural values. A number-of fish;- species, some of which were found only in Lake Victoria have been depleted through over-exploitation, introduction of exotics especiaily Nile perch and environmental degradation. Some of these fishes have been observed to survive in satellite lakes in the Victoria and Kyoga Lake basins. The Nabugabo satellite lakes (Manywa, Kayugi and Kayanja) contain endemic Cichlid fish species acting as reservoirs and therefore very important for conservation of fish biodiversity. Despite the socio-economic importance and uniqueness of these satellite lakes little research on socio-economic studies has been carried out. The sustainability of the lake is being threatened by increasing human activities. The fish stocks and species diversity are declining and this poses a threat to the livelihood of the people who depend on fish for food and income. Arising from this need a study was carried out to establish the socio-economic aspects of Nabugabo fisheries and implications for management, on which basis resource users would be made aware of the impacts of their activities. It was hoped that this would go further to ensure wise use and management of the resources by the users. The specific objectives were identifying activities around the lake, establishing socioeconomic values attached to the lake, identifying problems of the lake and resource users and examining existing local based management institutions. Results show that the activities taking place around the lakes include fishing, farming, watering of animals, deforestation and charcoal burning, brick making, resort beach development and food and refreshment. The major problem facing the lake was found to be encroachment of Hippo grass (Vossia) on the lake, which is decreasing the size of the lake, and limiting open waters for fishing (this only applied to Lake Nabugabo). Other important problems include use of illegal fishing methods, declining fish stocks and loss of cultural identity. The resource users are most pressed by the low incomes resulting from poor fish catches, theft of gears and lack of market. On examining the resource base for the lakes, it was only Lake Nabugabo that had a Landing Management Committee. The other three lakes did not have leadership institutions in place except the local councils for the respective villages. This was probably due to observed limited fisheries activities. Majority of the respondents agreed that Government and other service providers should work jointly to supplement local beach management committees in the management of the lakes resources. This is a good gesture because with increase in fishing effort and rampant use of illegal fishing methods, there is need to strengthen management institutions present on the lake. This would require Government, local community and other service providers to work together in a participatory way to control environment-degrading activities and stop the use of illegal fishing methods. Burning of vegetation on the lake should be stopped since it enhances growth of this grass. Finally, traditional taboos; which are present on some of the Nabugabo lakes, should be enhanced, as away of preserving them.

Memórias de infância num contexto de diversidade cultural

Portugal, nas últimas décadas, como efeito da globalização, adjetivou-se de multicultural, fazendo verdadeiramente valer a sua função de país de acolhimento. É natural, portanto, a existência de uma certa heterogeneidade sociocultural e diversidade linguística nas escolas portuguesas. Ora, a Escola Básica de 2.º e 3.º Ciclos, onde implementámos o nosso estudo, não constituiu em si a exceção. Porém, constatámos que a diversidade nela existente, embora respeitada, não era devidamente valorizada. Perante tal situação, traçámos como finalidade do estudo o desenvolvimento de uma investigação que nos concedesse um instrumento, a ser trabalhado numa aula de Português, que incide sobre a partilha de memórias de infância caminhando para a valorização e tomada de consciência do Outro linguística e culturalmente diferente. Consequentemente, esperamos contribuir para a melhor integração dos alunos provenientes de outras culturas e para a não existência de eventuais mecanismos de discriminação. Os nossos dados foram, essencialmente, recolhidos através da análise das memórias escritas dos alunos e de uma entrevista a uma aluna cabo-verdiana, constituindo esta a sua biografia linguística. No tratamento da informação recorremos a uma metodologia qualitativa com análise de conteúdo em que foram determinadas as categorias a conhecer: Brincadeiras de infância, Locais preferidos, Encontros interculturais e Momento da infância mais saudoso. A Declaração de Princípios sobre a Tolerância (1995) afirma que a diversidade deve ser reconhecida como uma riqueza a aceitar e a desenvolver. “A tolerância (…) é a harmonia na diferença.” (Artigo 1.º, 1.1). Como tal, através dos resultados do nosso projeto, acreditamos que com o trabalho em torno das memórias de infância é possível fomentar uma educação intercultural que potencie a referida tolerância e forme alunos capazes de dar resposta aos novos desafios desta nossa sociedade mutável que se conjetura cada vez mais multicultural e multilingue.

Intereses, motivaciones y su importancia en el desarrollo de un turismo cultural sostenible

A partir de los estudios sobre turismo cultural sostenible realizados en San Agustín e Isnos, se propone una reflexión sobre las prioridades e intereses que marcan el desarrollo de las poblaciones involucradas. Así mismo, se proponen alternativas para generar procesos de participación que promuevan el bienestar de las comunidades locales y la sostenibilidad económica, ambiental y socio-cultural del destino turístico.

A PRELIMINARY SURVEY OF ANIMAL HANDLING AND CULTURAL SLAUGHTER PRACTICES AMONG KENYAN COMMUNITIES: POTENTIAL INFLUENCE ON MEAT QUALITY

Kenya is composed of over 40 ethnic communities who practice varied methods of animal handling and slaughter. Socio-cultural and religious traditions have the potential to influence animal handling and slaughter practices. These influences have, however, not been documented in the literature as far as the author is aware. Also, the literature has documented the connection between the manner of animal treatment and meat quality, but this is rarely discussed in the literature in Kenya; this connection is important as it informs modern meat trade practices by Kenyans as they trade in the global arena. This survey aimed to mainly establish and document the animal slaughter practices among Kenyan communities, and, to also highlight any current provisions related to meeting modern animal welfare requirements, animal handling procedures in the meat trade and discuss their potential influence on meat quality available in commerce in Kenya. This preliminary study surveyed the slaughter practices among 10 different Kenyan communities through a semi-structured questionnaire, focus group discussions and individual interviews. The survey demonstrated that different Kenyan communities practice varied methods of animal slaughter depending on whether the animal being slaughtered is for public feasting, domestic consumption or commercial merchandizing. The Kenyan communities surveyed in this study depend mainly on males to slaughter livestock for females preparing it for domestic use using a number of instruments and methods. For small stock for domestic consumption, females may slaughter the animal except for Muslims whose males have to slaughter the animal with a special knife (a Khalef) according to Muslim rites to render it Halal. Large stock is invariably slaughtered by males irrespective of the community, and the manner of use of the carcass. Gender, age, religion, community and the size of the animal were the major determinants of the method of animal slaughter. The animal welfare issues highlighted in the survey and related to the handling and slaughter of livestock have important implications for meat quality during commercial merchandizing. There is an apparent need to provide education to herders, livestock handlers, employees and management in the livestock industry in Kenya on the relationship between animal welfare requirements, animal handling procedures and meat quality. Such awareness can potentially improve the quality and economic value of the meat available in commerce.

A importância do programa revitalização e dinamização do centro cultural

Dissertação para obtenção do grau de Mestre em Arquitectura com Especialização em Arquitectura de Interiores, apresentada na Universidade de Lisboa - Faculdade de Arquitectura.

Conhecimento e uso do dialeto/falar madeirense dos jovens em escolarização da Região Autónoma da Madeira : análise de enunciados dialetais : léxico

Este trabalho de investigação insere-se no âmbito da sociolinguística e debruça-se sobre a perceção quanto à variação dialetal do Arquipélago da Madeira, que os jovens em escolarização da Região Autónoma da Madeira detêm face a alguns traços particulares do léxico. Neste sentido, o corpus de trabalho baseou-se nos dados recolhidos em inquéritos por questionário sobre o léxico, realizados a uma amostra de 40 alunos naturais do arquipélago, a frequentarem o 3º Ciclo do Ensino Básico e distribuídos por dez alunos em quatros escolas localizadas: a norte (Santana-São Jorge) e a sul (Funchal e Câmara de Lobos) da ilha da Madeira e na ilha do Porto Santo. Para podermos, efetivamente, determinar quais as influências extralinguísticas ou quais as variáveis socioculturais responsáveis pelo conhecimento e uso dos dialetos, foi também importante analisar alguns fatores de ordem social, tais como, o meio familiar, a idade, o nível de escolaridade dos alunos, a naturalidade e o contacto destes com os meios urbano vs rural. Com efeito, e com base nos instrumentos de análise recolhidos, este estudo mostra-nos que os jovens madeirenses em escolarização ainda evidenciam um interesse em usar e manter a sua identidade dialetal, numa dinâmica intergeracional, dado que os mesmos consideram importante não deixar desaparecer um legado linguístico que tem sido herdado pelos seus antepassados. Contudo, constatamos que o domínio dos dialetos madeirenses juntos destes jovens começa a estar um pouco ausente nas suas conversas do quotidiano, principalmente quanto contactam com falantes fora do arquipélago, moldando os seus discursos em norma/padrão, por assim entenderem tratar-se de uma forma comunicacional, dotada de mais prestígio social. Em contrapartida, verificámos que o meio familiar e o meio rural contribuem, portanto, para um uso mais frequente da variação dialetal, provando-se esta realidade, sobretudo, nos jovens em escolarização residentes nos concelhos a norte da ilha da Madeira e na ilha do Porto Santo. Por considerarmos importante novas investigações, sobretudo pela temática que aqui foi abordada, consideramos que seria deveras pertinente surgirem futuros estudos. Assim, estes poderão explicar a origem do extenso léxico dos dialetos madeirenses e no caso particular da variação dialetal na pequena ilha do Porto Santo, considerando-se, para o efeito, também a vertente sociolinguística.

Identidad cultural latinoamericana: una reflexión impostergable

En este artículo se busca exponer sobre las categorías que han permitido reconocer nuestro entorno social y cultural durante los dos últimos siglos. Se identificarán las fuentes de aquellas categorías que nos han permitido reconocer el entorno socio cultural en América Latina y que, asociadas a distintas posiciones epistemológicas, han nutrido la comprensión científico social latinoamericana para definir prácticas sociales que han estado íntimamente relacionadas con el problema del poder en Nuestra América.

The extracurriculum in an input-poor environment

This paper reports on the experiences of an extracurricular program in English language learning (ELL) that was implemented in an institute of technology in the hinterland of the People's Republic of China (PRC). Following the guidelines set out in an impact study of the reform of curriculum change in Hong Kong (Adamson & Morris, 2000), this study takes account of the context of the particular socio-cultural and political environment in which the research program takes place. Three distinct phases emerged in the career of the extracurricular program - the establishment of the program; successful implementation; and the decline. The study identifies three key factors that shaped these phases: teacher motivation; student motivation and its various influences; and available resources (including collegial and administrative support). The findings suggest that of the key factors impacting on the ELL extracurriculum, student motivation was the most influential.

The future of office property

The following paper considers the question, where to office property? In doing so, it focuses, in the first instance, on identifying and describing a selection of key forces for change present within the contemporary operating environment in which office property functions. Given the increasingly complex, dynamic and multi-faceted character of this environment, the paper seeks to identify only the primary forces for change, within the context of the future of office property. These core drivers of change have, for the purposes of this discussion, been characterised as including a range of economic, demographic and socio-cultural factors, together with developments in information and communication technology. Having established this foundation, the paper proceeds to consider the manner in which these forces may, in the future, be manifested within the office property market. Comment is offered regarding the potential future implications of these forces for change together with their likely influence on the nature and management of the physical asset itself. Whilst no explicit time horizon has been envisioned in the preparation of this paper particular attention has been accorded short to medium term trends, that is, those likely to emerge in the office property marketplace over the coming two decades. Further, the paper considers the question posed, in respect of the future of office property, in the context of developed western nations. The degree of commonality seen in these mature markets is such that generalisations may more appropriately and robustly be applied. Whilst some of the comments offered with respect to the target market may find application in other arenas, it is beyond the scope of this paper to explicitly consider highly heterogeneous markets. Given also the wide scope of this paper key drivers for change and their likely implications for the commercial office property market are identified at a global level (within the above established parameters). Accordingly, the focus is necessarily such that it serves to reflect overarching directions at a universal level (with the effect being that direct applicability to individual markets - when viewed in isolation on a geographic or property type specific basis – may not be fitting in all instances)

The Second Life of urban planning? Using neogeography tools for community engagement

The majority of the world’s citizens now live in cities. Although urban planning can thus be thought of as a field with significant ramifications on the human condition, many practitioners feel that it has reached the crossroads in thought leadership between traditional practice and a new, more participatory and open approach. Conventional ways to engage people in participatory planning exercises are limited in reach and scope. At the same time, socio-cultural trends and technology innovation offer opportunities to re-think the status quo in urban planning. Neogeography introduces tools and services that allow non-geographers to use advanced geographical information systems. Similarly, is there potential for the emergence of a neo-planning paradigm in which urban planning is carried out through active civic engagement aided by Web 2.0 and new media technologies thus redefining the role of practicing planners? This paper traces a number of evolving links between urban planning, neogeography and information and communication technology. Two significant trends – participation and visualisation – with direct implications for urban planning are discussed. Combining advanced participation and visualisation features, the popular virtual reality environment Second Life is then introduced as a test bed to explore a planning workshop and an integrated software event framework to assist narrative generation. We discuss an approach to harness and analyse narratives using virtual reality logging to make transparent how users understand and interpret proposed urban designs.

Co-creating games: A co-evolutionary analysis

ABSTRACT. The phenomenon of consumer co-creation is often framed in terms of whether either economic market forces or socio-cultural non-market forces ultimately dominate. We propose an alternate model of consumer co-creation in terms of co-evolution between markets and non-markets. Our model is based on a recent ethnographic study of a massively multiplayer online game through its development, release and ultimate failure, and cast in terms of two explanatory models: multiple games and social network markets. We conclude that consumer co-creation is indeed complex, but in ways that relate to both emergent market expectations and the evolution of markets, not to the transcendence of markets.