Análise da atividade cognitiva do operador de sala de controle da produção de controle da produção de petróleo on-shore: uma abordagem da ergonomia para a gestão das restrições do sistema sociotécnico

This master's thesis aims to analyze the activity of the operators in a control room of the processes of production on-shore petroleum, with a focus on sociotechnical restrictions that interfere in the decision-making process and the actions of operators and therefore, the strategies (individual and collective) to regulate and maintain the operator action required and the safety of the system, together. The activity in focus involves the supervision and control of the production of thousands of barrels of oil/day in a complex and dispersed production’s structures built in an extension of 80 km. This operational framework highlights the importance of this activity for the fulfilment of the targets local and corporate efficiency, good management of the environment, health and safety of operators. This is an exploratory research and in the field, which uses the methodology of Ergonomic Analysis of the Work, composed of observational techniques and interactional, having as locus control room of the processes of production on-shore oil of an oil company. The population of this research is formed by operators in the control room of an Brazilian oil company. The results showed that the supervisory activity and control of the superheated steam injection is an complex context, demands greater attention, concentration, calculations, comparisons, trend analysis and decision making. The activity is collectively constructed between the control room operator, field operator and the supplier of steam. The research showed that the processes of communication and collaboration between the control room , fields and support staff are the key elements of this activity. The study shows that the operators have the autonomy and the elements necessary for work; and that there is continuous investments to improve the technology used and that the operators report sleep disturbances as a result of chronic exposure to night work. The study contributed with proposals for transformation of this activity: with regard to the installation of a area reserved for food in control room, the update the screens of the supervisory current operating condition, the periodic visits by room operators in the field, standardization of production reports, development assistance and standardization of nomenclature of controlling stations steam systems, to improve the conditions of realization of the activity, improve the quality of products produced by operators and contribute to reduce the possibility of slips or shifts in the activity.

A novel near real-time quality-control procedure for radiometric profiles measured by Bio-Argo floats: protocols and performances

An array of Bio-Argo floats equipped with radiometric sensors has been recently deployed in various open ocean areas representative of the diversity of trophic and bio-optical conditions prevailing in the so-called Case 1 waters. Around solar noon and almost everyday, each float acquires 0-250 m vertical profiles of Photosynthetically Available Radiation and downward irradiance at three wavelengths (380, 412 and 490 nm). Up until now, more than 6500 profiles for each radiometric channel have been acquired. As these radiometric data are collected out of operator’s control and regardless of meteorological conditions, specific and automatic data processing protocols have to be developed. Here, we present a data quality-control procedure aimed at verifying profile shapes and providing near real-time data distribution. This procedure is specifically developed to: 1) identify main issues of measurements (i.e. dark signal, atmospheric clouds, spikes and wave-focusing occurrences); 2) validate the final data with a hierarchy of tests to ensure a scientific utilization. The procedure, adapted to each of the four radiometric channels, is designed to flag each profile in a way compliant with the data management procedure used by the Argo program. Main perturbations in the light field are identified by the new protocols with good performances over the whole dataset. This highlights its potential applicability at the global scale. Finally, the comparison with modeled surface irradiances allows assessing the accuracy of quality-controlled measured irradiance values and identifying any possible evolution over the float lifetime due to biofouling and instrumental drift.

A novel near real-time quality-control procedure for radiometric profiles measured by Bio-Argo floats: protocols and performances

An array of Bio-Argo floats equipped with radiometric sensors has been recently deployed in various open ocean areas representative of the diversity of trophic and bio-optical conditions prevailing in the so-called Case 1 waters. Around solar noon and almost everyday, each float acquires 0-250 m vertical profiles of Photosynthetically Available Radiation and downward irradiance at three wavelengths (380, 412 and 490 nm). Up until now, more than 6500 profiles for each radiometric channel have been acquired. As these radiometric data are collected out of operator’s control and regardless of meteorological conditions, specific and automatic data processing protocols have to be developed. Here, we present a data quality-control procedure aimed at verifying profile shapes and providing near real-time data distribution. This procedure is specifically developed to: 1) identify main issues of measurements (i.e. dark signal, atmospheric clouds, spikes and wave-focusing occurrences); 2) validate the final data with a hierarchy of tests to ensure a scientific utilization. The procedure, adapted to each of the four radiometric channels, is designed to flag each profile in a way compliant with the data management procedure used by the Argo program. Main perturbations in the light field are identified by the new protocols with good performances over the whole dataset. This highlights its potential applicability at the global scale. Finally, the comparison with modeled surface irradiances allows assessing the accuracy of quality-controlled measured irradiance values and identifying any possible evolution over the float lifetime due to biofouling and instrumental drift.

Nonlinear preservers

Dans cette thèse, nous sommes intéressés par des problèmes de préservation des applications non-linéaires entre deux algèbres de Banach complexes unitaires A et B. En général, ces problèmes demandent la caractérisation des applications φ : A → B non nécessairement linéaires, qui laissent invariant une propriété, une relation ou un sous-ensemble. Dans le Chapitre 3, la description des applications surjectives φ de B(X) sur B(Y), qui satisfont c(φ(S)±φ(T)) = c(S ± T), (S,T ∈ B(X)), est donnée, où c(·) représente soit le module minimal, ou le module de surjectivité ou le module maximal et B(X) (resp. B(Y)) dénote l’algèbre de tous les opérateurs linéaires et bornés sur X (resp. sur Y). Dans le Chapitre 4, une question similaire pour la conorme des opérateurs, est considérée. La caractérisation des applications bicontinues et bijectives φ deB(X) surB(Y), qui satisfont γ(φ(S ± φ(T)) = γ(S ± T), (S,T ∈ B(X)), est obtenue. Le Chapitre 5 est consacré à la description des applications surjectives φ1,φ2 d’une algèbre de Banach semisimple A sur une algèbre de Banach B avec un socle essentiel, qui satisfont σ(φ1(a)φ2(b)) = σ(ab), (a,b ∈ A). Aussi, la caractérisation des applications φ de A sur B, sous les mêmes hypothèses sur A et B, qui satisfont σ(φ(a)φ(b)φ(a)) = σ(aba), (a,b ∈ A), est donnée. Comme conséquences, nous incluons les résultats obtenus au cas des algèbres B(X) et B(Y).

Smallest disentangling state spaces for general entangled bipartite quantum states

Entangled quantum states can be given a separable decomposition if we relax the restriction that the local operators be quantum states. Motivated by the construction of classical simulations and local hidden variable models, we construct `smallest' local sets of operators that achieve this. In other words, given an arbitrary bipartite quantum state we construct convex sets of local operators that allow for a separable decomposition, but that cannot be made smaller while continuing to do so. We then consider two further variants of the problem where the local state spaces are required to contain the local quantum states, and obtain solutions for a variety of cases including a region of pure states around the maximally entangled state. The methods involve calculating certain forms of cross norm. Two of the variants of the problem have a strong relationship to theorems on ensemble decompositions of positive operators, and our results thereby give those theorems an added interpretation. The results generalise those obtained in our previous work on this topic [New J. Phys. 17, 093047 (2015)].

Análisis de la experiencia de los turistas con el uso del idioma inglés por parte de los guías de las agencias de viajes del Pool South Explorer Group

El crecimiento de la actividad turística ha permitido que exista una oferta muy variada de servicios para los turistas que llegan a un determinado país. Es de gran importancia conocer la percepción que tienen los turistas acerca de los servicios que contratan para saber si estos son de calidad puesto que un buen servicio finalmente lleva a un crecimiento de la actividad turística. En la ciudad de Cuenca se brindan varios servicios a los turistas, entre estos, los tours con guianza en el idioma inglés. En este caso de investigación se provee información sobre la percepción que tienen los turistas cuando realizan un tour en inglés con el servicio de los guías del pool de operadores South Explorer Group. Mediante encuestas se facilita información acerca del manejo del idioma inglés por parte del guia, específicamente en las áreas de expresión oral, interacción oral y compresión auditiva. El trabajo se compone de tres capítulos, el primero de ellos da a conocer la actividad turística mundial, nacional y local, aquí se detalla el incremento de visitantes y los países de donde provienen los turistas así como su idioma. El segundo capítulo contiene la clasificación de las agencias de viajes y los requisitos según la Ley para guiar en el país, así también se da a conocer la historia del pool de operadores y el perfil de turistas y guías que operan para esta alianza. El capítulo tres hace referencia a las encuestas aplicadas a los turistas y guías del pool así como también los resultados obtenidos mediante este instrumento. Por último, se da a conocer las conclusiones obtenidas y las recomendaciones pertinentes.

Avaliação da eficácia dos planos de proteção aplicados a operadores com lesões músculo-esqueléticas ao nível do membro superior

A presente dissertação apresenta a análise da eficácia de regimes de proteção, nomeadamente fisioterapia e alterações no posto de trabalho, aplicados a operadores que sofrem ou sofreram de lesões músculo-esqueléticas relacionadas com o trabalho, do membro superior, numa amostra de operadores de uma empresa da indústria, composta por 41 homens e 14 mulheres, com idades compreendidas entre os 28 e os 53 anos. Ao longo do estudo foi aplicada uma compilação de questionários que avaliavam a perceção dos operadores no que diz respeito à incapacidade do membro superior e à prática de atividade física. No final da análise verificou-se que houve uma melhoria na capacidade funcional dos operadores após terem sido sujeitos a regimes de proteção, no entanto não se verificaram diferenças estatisticamente significativas quando comparada com as variáveis sociodemográficas. Foi recolhido o score de risco dos postos avaliados e na sua maioria, o nível de risco identificado era baixo, com algumas exceções. Ao longo do estudo, a adesão dos operadores foi muito positiva, mas alguns mostraram desânimo pois sentiam que os seus problemas não estavam a ser tratados convenientemente, segundo os seus pontos de vista. No final da dissertação são apresentadas as limitações do estudo e algumas propostas futuras.

Metodologia multicritério para avaliar as condições de operação do transporte de carga por cabotagem no Brasil, sob a ótica dos armadores

Tese (doutorado)—Universidade de Brasília, Faculdade de Tecnologia, Departamento de Engenharia Civil e Ambiental, 2016.

Prevalencia y caracterización de la disfonía, en operadores de un call center en Bogotá Colombia.

Resumen Introducción: El uso de la voz profesional requiere de una técnica y medidas de conservación para no verse afectada. Un inadecuado esquema corporal en el profesional de la voz, ocasiona alteración en los parámetros respiratorios y vocales manifestándose como disfonía. Objetivo: Determinar la prevalencia y caracterización de disfonía en 200 tele operadores de un call Center en Bogotá Colombia. Métodos: Estudio de corte transversal con datos secundarios provenientes de una base de datos con registros de una población de 200 tele operadores de un call center en Bogotá, Colombia, a los cuales se les aplicó evaluación de respiración y de voz durante el año 2003. La estimación de la prevalencia de la disfonía se realizó a través de la distribución de frecuencias relativas. Se realizó caracterización de la población estudiada según variables sociodemográficas, ocupacionales y parámetros respiratorios y vocales a través de métodos estadísticos según la naturaleza de estas variables. Se determinó la asociación entre factores ambientales, síntomas asociados, síntomas vocales, perfil vocal de Wilson y disfonía mediante la prueba de Chi Cuadrado de Pearson. Resultados: la prevalencia de disfonía fue del 73% (n= 146), el 34% presentó grado de disfonía moderado. Los resultados obtenidos en los parámetros de evaluación vocal se encontraron dentro del rango de normalidad, analizados en forma individual (tono, rango intensidad) y se relacionan con los resultados obtenidos con la prevalencia disfonía. El 95,5% de los tele operadores los parámetros respiratorios se encontraron alterados. Los tele operadores con disfonía en comparación a los sin disfonía tuvieron mayor frecuencia de presentación de los siguientes factores ambientales: ruido (68% vs 50,9% p=0,03) y vapores (27,2% vs 11,3% p= 0,02), síntomas corporales y de la voz respectivamente: cuello (69,4% vs 54,7% p= 0,05), dolor en la laringe (19,7% vs 7,5% p= 0,04). Conclusión: La prevalencia de disfonía encontrada en este call center fue alta Lo que requiere la implementación de medidas de prevención como tamizajes acústicos, para hacer seguimiento a las cualidades de la voz más afectadas, entrenamiento respiratorio y vocal, pausas vocales y medidas de conservación de la voz, para contribuir a que el tele operador desarrolle un mejor manejo de sus cualidades vocales acorde con su uso y disminuir la prevalencia de disfonía.

L'esenzione IVA di fronte alla scomposizione dei servizi finanziari - Il caso dei servizi di pagamento e dei consorzi bancari nell'esperienza italiana e nella giurisprudenza UE

La scomposizione dei servizi finanziari rappresenta un processo in essere da diverso tempo, che tuttavia ha subito una significativa accelerazione negli ultimi anni, a causa di alcuni fattori, tra cui l’incremento degli scambi commerciali conseguente alla globalizzazione, la crescente finanziarizzazione dell’economia e, da ultimo, l’avvento di Internet, che ha progressivamente cannibalizzato i canali tradizionali del commercio e della finanza. In questo contesto hanno assunto un rilievo crescente, da un lato, la concentrazione degli intermediari finanziari, i quali, aumentando le proprie dimensioni, mirano a beneficiare dei rendimenti di scala crescenti tipici del settore in cui operano, dall’altro, la specializzazione degli operatori, anche non finanziari, che, al fine di aumentare la propria efficienza e diminuire i costi di produzione, si focalizzano su singoli processi o sottoprocessi dei servizi finanziari tradizionali, talvolta innovandoli o creandoli ex novo allo scopo di conquistare quote di mercato. Di fronte a tutto ciò, l’applicazione dell’esenzione IVA rappresenta una sfida per gli interpreti del diritto, in quanto, derogando al principio cardine della neutralità dell’IVA, può divenire o costituire già ora un fattore distorsivo del mercato, alterando la parità di condizioni in cui dovrebbero operare gli intermediari finanziari ed influenzando le scelte organizzative dei medesimi, a discapito dell’efficienza cui dovrebbero fisiologicamente tendere in condizioni di libera concorrenza.

Safe and Collaborative Navigation & Interaction With Mobile Manipulators in Domestic Appliance Test Labs

Safe collaboration between a robot and human operator forms a critical requirement for deploying a robotic system into a manufacturing and testing environment. In this dissertation, the safety requirement for is developed and implemented for the navigation system of the mobile manipulators. A methodology for human-robot co-existence through a 3d scene analysis is also investigated. The proposed approach exploits the advance in computing capability by relying on graphic processing units (GPU’s) for volumetric predictive human-robot contact checking. Apart from guaranteeing safety of operators, human-robot collaboration is also fundamental when cooperative activities are required, as in appliance test automation floor. To achieve this, a generalized hierarchical task controller scheme for collision avoidance is developed. This allows the robotic arm to safely approach and inspect the interior of the appliance without collision during the testing procedure. The unpredictable presence of the operators also forms dynamic obstacle that changes very fast, thereby requiring a quick reaction from the robot side. In this aspect, a GPU-accelarated distance field is computed to speed up reaction time to avoid collision between human operator and the robot. An automated appliance testing also involves robotized laundry loading and unloading during life cycle testing. This task involves Laundry detection, grasp pose estimation and manipulation in a container, inside the drum and during recovery grasping. A wrinkle and blob detection algorithms for grasp pose estimation are developed and grasp poses are calculated along the wrinkle and blobs to efficiently perform grasping task. By ranking the estimated laundry grasp poses according to a predefined cost function, the robotic arm attempt to grasp poses that are more comfortable from the robot kinematic side as well as collision free on the appliance side. This is achieved through appliance detection and full-model registration and collision free trajectory execution using online collision avoidance.

A general Trotter-Kato formula for a class of evolution operators

In this article we prove new results concerning the existence and various properties of an evolution system U(A+B)(t, s)0 <= s <= t <= T generated by the sum -(A(t) + B(t)) of two linear, time-dependent, and generally unbounded operators defined on time-dependent domains in a complex and separable Banach space B. In particular, writing L(B) for the algebra of all linear bounded operators on B, we can express U(A+B)(t, s)0 <= s <= t <= T as the strong limit in C(8) of a product of the holomorphic contraction semigroups generated by -A (t) and - B(t), respectively, thereby proving a product formula of the Trotter-Kato type under very general conditions which allow the domain D(A(t) + B(t)) to evolve with time provided there exists a fixed set D subset of boolean AND(t is an element of)[0,T] D(A(t) + B(t)) everywhere dense in B. We obtain a special case of our formula when B(t) = 0, which, in effect, allows us to reconstruct U(A)(t, s)0 <=(s)<=(t)<=(T) very simply in terms of the semigroup generated by -A(t). We then illustrate our results by considering various examples of nonautonomous parabolic initial-boundary value problems, including one related to the theory of timedependent singular perturbations of self-adjoint operators. We finally mention what we think remains an open problem for the corresponding equations of Schrodinger type in quantum mechanics.

Spectral theory of differential operators on finite metric graphs and on bounded domains

Die vorliegende Arbeit widmet sich der Spektraltheorie von Differentialoperatoren auf metrischen Graphen und von indefiniten Differentialoperatoren auf beschränkten Gebieten. Sie besteht aus zwei Teilen. Im Ersten werden endliche, nicht notwendigerweise kompakte, metrische Graphen und die Hilberträume von quadratintegrierbaren Funktionen auf diesen betrachtet. Alle quasi-m-akkretiven Laplaceoperatoren auf solchen Graphen werden charakterisiert, und Abschätzungen an die negativen Eigenwerte selbstadjungierter Laplaceoperatoren werden hergeleitet. Weiterhin wird die Wohlgestelltheit eines gemischten Diffusions- und Transportproblems auf kompakten Graphen durch die Anwendung von Halbgruppenmethoden untersucht. Eine Verallgemeinerung des indefiniten Operators $-tfrac{d}{dx}sgn(x)tfrac{d}{dx}$ von Intervallen auf metrische Graphen wird eingeführt. Die Spektral- und Streutheorie der selbstadjungierten Realisierungen wird detailliert besprochen. Im zweiten Teil der Arbeit werden Operatoren untersucht, die mit indefiniten Formen der Art $langlegrad v, A(cdot)grad urangle$ mit $u,vin H_0^1(Omega)subset L^2(Omega)$ und $OmegasubsetR^d$ beschränkt, assoziiert sind. Das Eigenwertverhalten entspricht in Dimension $d=1$ einer verallgemeinerten Weylschen Asymptotik und für $dgeq 2$ werden Abschätzungen an die Eigenwerte bewiesen. Die Frage, wann indefinite Formmethoden für Dimensionen $dgeq 2$ anwendbar sind, bleibt offen und wird diskutiert.

A NEW PROOF OF OKAJI'S THEOREM FOR A CLASS OF SUM OF SQUARES OPERATORS

Let P be a linear partial differential operator with analytic coefficients. We assume that P is of the form ""sum of squares"", satisfying Hormander's bracket condition. Let q be a characteristic point; for P. We assume that q lies on a symplectic Poisson stratum of codimension two. General results of Okaji Show that P is analytic hypoelliptic at q. Hence Okaji has established the validity of Treves' conjecture in the codimension two case. Our goal here is to give a simple, self-contained proof of this fact.

COMPLETE ISOMORPHIC CLASSIFICATIONS OF SOME SPACES OF COMPACT OPERATORS

This paper is a continuation and a complement of our previous work on isomorphic classification of some spaces of compact operators. We improve the main result concerning extensions of the classical isomorphic classification of the Banach spaces of continuous functions on ordinals. As an application, fixing an ordinal a and denoting by X(xi), omega(alpha) <= xi < omega(alpha+1), the Banach space of all X-valued continuous functions defined in the interval of ordinals [0,xi] and equipped with the supremum, we provide complete isomorphic classifications of some Banach spaces K(X(xi),Y(eta)) of compact operators from X(xi) to Y(eta), eta >= omega. It is relatively consistent with ZFC (Zermelo-Fraenkel set theory with the axiom of choice) that these results include the following cases: 1.X* contains no copy of c(0) and has the Mazur property, and Y = c(0)(J) for every set J. 2. X = c(0)(I) and Y = l(q)(J) for any infinite sets I and J and 1 <= q < infinity. 3. X = l(p)(I) and Y = l(q)(J) for any infinite sets I and J and 1 <= q < p < infinity.