Tempo de implantação de sistemas ERP: análise da influência de fatores e aplicação de técnicas de gerenciamento de projetos

Freqüentemente, a implantação de sistemas ERP é complexa e demorada, requerendo, em alguns casos, três ou quatro anos. em geral, um sistema ERP divide-se em módulos cujas implantações são feitas em vários estágios. Um problema sério é que os prazos para a implantação desses módulos são críticos e raramente são cumpridos. Esses atrasos geram insatisfação dos clientes, pois resultam em custos adicionais não previstos. A implantação de sistemas ERP depende de vários fatores, alguns dos quais têm muita influência nos prazos de implantação. Considera-se neste trabalho a técnica de planejamento de experimentos para a determinação dos principais fatores. Além disso, são usados métodos de caminhos críticos para a identificação das atividades que requerem mais investimentos para que haja redução no tempo total de implantação do projeto.

Modelo de avaliação de maturidade em gerenciamento de projetos

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Análise do gerenciamento de projetos de produtos na área de desenvolvimento de motores em uma indústria automotiva

L'un des facteurs nécessaires pour qu’une entreprise reste compétitive sur le marché est la création ou l'amélioration d'un produit afin qu’il réponde aux besoins et aux attentes des clients, ainsi, le Processus de Développement de Produits (PDP) est essentiel. Pour la réussite du PDP, il est souhaitable de suivre un système standard de gestion de projet. L'objectif de cette étude est d'analyser la gestion de projets dans le processus de développement de produits dans l'industrie automobile afin d'identifier les possibilités d’amélioration. Par conséquent, nous avons procédé à une revue de littérature sur le sujet, analysé les lignes directrices et les pratiques du processus de développement de produit dans l’entreprise. Comme résultat, il a été obtenu que le système de développement de produits créé par l’entreprise requiert la clarification des outils utiles à la gestion de projet. Un problème de communication et de gestion des coûts a également été constaté dans le domaine du développement du moteur lourd

Uma Experiência de implantação do método da corrente crítica no gerenciamento de portfólio de projetos de uma empresa tecnológica

TFor companies to remain competitive should seek investment in the project management through new tools. The method Critical Chain has been considered an innovative way to manage projects, to promote change and give great results. However, there are still some questions to be answered and there are few papers reporting on the implementation of CCPM method in real environment of multiple projects. This work analyze the deployment process of Critical Chain at a company in the technology sector, in order to check the risk factors, advantages and difficulties in that process. Showing not only the likely benefits, but also the possible difficulties, mainly cultural and behavioral, inherent in all business transformation processes in order to support the implementation of all theoretical architecture for corporate reality

PGCP - Plataforma para Gerenciamento Colaborativo de Projetos

Collaborative Systems are designed to support individuals in order to solve a problem together, or cooperatively (or collaboratively). Such systems have the advantage of not requiring the presence in the same location of the participants. The basis of any Collaborative System is communication, where users interact with each other in order to exchange information. Communication among individuals is accomplished through collaborative tools such as chat, email, document repository, etc.. Using these tools, companies can reduce operational costs, saving on travel and accommodation of its employees to attend meetings. The project members only need a computer with internet access to use collaborative tools. Project management is essential to the quality of the nal product. To perform a proper management, methodologies must be applied using methods, tools and procedures. There are some phases that are considered generic for all software process models, they are: de nition, development, maintenance and activity to support the software process. In this paper is described a platform for project management using the concepts and features of Collaborative Systems. The goal of this platform is to unify various collaborative tools (such as chat and document repository) in a project management system. Using the system, it becomes possible to manage projects, and the ability to maintain an active constant communication between members of each project

Gerenciamento de resíduos sólidos em indústria de cerâmica: estudo de caso

Pós-graduação em Geociências e Meio Ambiente - IGCE

Ontologia empresarial do modelo de referência MPS para software (MR-MPS-SW) com foco nos níveis G e F

Pós-graduação em Ciência da Computação - IBILCE

Proposta de estruturação do departamento de custos de uma empresa de construção civil de médio porte

This work consists of a literature review of technical project management with a focus on cost management in order to establish concepts and build a theoretical basis for later perform a case study of a construction company. All of the literature review is based on best practices in project management from the Project Management Institute - PMI, among other bibliographies that use the same concepts. The case study covers issues such as area of expertise, constructions undertaken, methodologies, procedures, assumptions, allowing to understand how the company operates in the market and, especially, which interfaces with the cost department in company processes. Confronting the knowledge gained from the literature review of the concepts of PMI and the information obtained from the case study on the current situation of the management costs of the company, it was possible to identify some gaps in the company processes of cost management and thus propose the solution of creating a centralized functional area focused on cost, that is responsible for ensuring that best practices in project management, specifically costs, are being applied

Estudo sobre o gerenciamento de projeto de desenvolvimento de um veículo Baja para competições

This paper presents a study of practices in project management of a college team that participates in Baja SAE competitions. The use of management techniques can deliver benefits to the project in terms of meeting customer needs, use of time and resources and minimization of risks, for example. Should be sought methods and techniques in agreement with the project context and the team that leads it. This paper analyzes a specific case of baja vehicle project management, obtaining data by means of literature research, archival research and interviews with students on the team (structured and unstructured). The study allowed to relate the practices used by the team and to identify possible areas for improvement, based on the literature on project management. There was thus obtained a set of recommendations for the current team, in future initiatives, and to other teams responsible for carrying out similar projects

Influência dos fatores organizacionais no sucesso de projetos no setor automotivo

Pós-graduação em Engenharia de Produção - FEB

Análise das Áreas de Proteção Permanente do perímetro urbano do município de Rio Claro, SP, visando uma proteção e revitalização por meio de um gerenciamento baseado no PMBOK

The constant misuse of land in Permanent Preservation Areas (APPs) have been recurrent, especially in urban areas, where the dynamics of change is constant. The protection of these areas to maintain a balance in the ecosystem and the population's quality of life is fundamentally important. So it is of utmost important to draw up a mechanism that can help in decision-making in relation to measures for the protection, mitigation of damages that are being caused and revitalization of these areas. Thus, a managing these areas based on the PMBOK (Project Management Body of Knowledge) in order to create mechanisms to facilitate the protection and revitalization of APPs, could be of great help for making public decision-making bodies that are entrusted to protect such areas. Based on this, we elaborated a project management in order to revitalize and protect the APPs in urban area of Rio Claro, SP and could become a model for future use by public bodies

Determinação de caminhos k-críticos em redes PERT

Neste trabalho, apresenta-se um estudo sobre os principais métodos para identificar os caminhos de maior duração em redes PERT, denominados na literatura de caminhos k-críticos (quando k = 1, tem-se o caminho mais longo, conhecido tradicionalmente por caminho crítico; quando k = 2, tem-se o segundo caminho mais longo, e assim sucessivamente). São discutidos três algoritmos apresentados na literatura e propõe-se um novo procedimento, denominado algoritmo da folga mínima, que apresenta algumas vantagens sobre os anteriores. O comportamento do algoritmo da folga mínima, quando aplicado a redes PERT, é verificado por meio de simulação.

Modelo de referência para estruturar o Seis Sigma nas organizações

Este artigo apresenta o modelo de referência para estruturar o Seis Sigma, o qual é resultante da incorporação de teorias que contribuem para aumentar o potencial estratégico do Seis Sigma no sentido de incrementar o desempenho organizacional. em sua proposta, o modelo de referência engloba um direcionamento sobre certos requisitos primordiais para o sucesso do programa Seis Sigma. A base teórica de sustentação do modelo de referência foi construída a partir de estudos sobre a influência dos seguintes fatores: orientação estratégica e alinhamento estratégico; medição e gerenciamento do desempenho organizacional; uso de estatística (pensamento estatístico); capacitação/especialização de pessoas; implementação e gerenciamento de projetos; e uso de tecnologia de informação. Complementando a proposição do modelo, o artigo traz evidências empíricas acerca da contribuição dos fatores identificados na formulação do modelo de referência, expondo resultados decorrentes de estudos de caso realizados em quatro subsidiárias brasileiras de multinacionais de grande porte. A análise dos dados forneceu evidências positivas de que os fatores mencionados influenciam de forma efetiva o sucesso e a consolidação do Seis Sigma nas empresas estudadas.

Reclamações e gestão de crise sob a ótica das relações públicas: um estudo da empresa Wet'n Wild São Paulo

For the last few decades the relationship between companies and their market has been changing, driven by economic and political changes, new social demand, and by the technologic evolution. This new setting, combined with the creation of laws and regulatory agencies, increased the complexity of the relationship between companies and their customers, creating the need for strategies capable of handling the contemporary market's relationship. This context creates the need for new actions to deal with post-sale costume care to create customer loyalty and evaluate its overall satisfaction, in addition to treating possible complaints about their products and services. Along with the new customer's requirements in a dynamic communicational scenario, this paper addresses public relations' role in managing customer's complaints in light of crisis management. Based on the concepts of public relations, the approach of crisis and complaints management processes is constructed based on literature review and analysis of Wet'n Wild São Paulo's claims management. Therefore, the method used was document and content analysis based on documents provided by the company in order to evaluate their actions based on the concepts covered

Planejamento do projeto de adequação de segurança de máquinas numa multinacional produtora de absorventes descartáveis

Currently, more and more processing activities within companies are seen as projects. Project management, as a theory, is well developed and is accepted today in the market as a required competency for organizations. Various methods and techniques have been developed covering all aspects of a project, from conception to final delivery of the products produced by the same. The overall objective of the study is to report the experience of developing the project planning for the machine safety adequacy in robotic cells pallet manufacturers, demonstrating the importance of knowledge in the area of project management for the productive sector, and focusing on the difficulties encountered in particular project. Thus was developed the scope management by a team composed of different areas of engineering, and implementation strategy of the project was chosen from the tool BVOA, with the possible subsequent definition of the project schedule. Furthermore, the risk planning was analyzed using FMECA tool that predicts and mitigates potential failures. It is concluded that the constant and direct relationship between the different stakeholders generates more efficient results, reaching the demands of the project. The definition of alternatives for implementation enabled the viability of the project, and the study of failures was positive to enrich the analysis of planning