38 resultados para Cliente interno


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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Aperfeiçoamento introduzido em filtro interno de veia cava, onde um filtro interno de veia cava que permanece alinhado em relação ao eixo longitudinal da VCI, sem causar perfuração, e sem perder as demais características benéficas do filtro convencional, tais como: pouca frequência de migração, pouca trombogenicidade, pouca reação tecidual e alto índice de captura de êmbolos "in vitro".

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The aim of this text is to provide a brief discussion on possible similarities, equal formulations and differences concerning internal level and international level from a critical comparison between a brief presentation of Antonio Gramsci’s and Kenneth Waltz theoretical formulations.

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This paper addresses the issue of internal communication, especially with regard to its function formative and not merely informative. The objective of the research is to analyze to what purposes the organizations use their internal communication, as well as the viewpoint of communication professionals about building character and training of these means. As exploratory research method was used with a questionnaire to communications professionals who work or have worked in the area of internal communication in organizations. The issues addressed were aimed at verifying whether the communication is commonly fostered with other goals besides informing, which the media more used and is performed in an integrated manner with other departments. It was concluded that, although the internal communication is used most often to inform and ensure a good organizational climate, communication professionals understand the necessity of its use for the formation of the internal public and try to use it for this purpose

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The world is an environment in constant process of globalization, where physical boundaries are no longer limits. The competitiveness has also evolved, forcing companies to adopt efficient practices in order to increase productivity gains, reduce losses and improve quality. Nowadays, the supply chain management and its element, including the internal logistics, is regarded as a key element for gaining competitiveness. Thus, this study focused on identifying and implementing improvements in the internal raw materials transport operations of a consumer goods company, based on concepts and tools of the lean thinking. The results showed considerable gains in productivity with consequent cost reduction, proving the efficiency of the methodology lean even in support areas of an organization.

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This paper concerns about the durability of new material in construction. It is noteworthy the fact that increases increasingly searching for alternative materials that do not depend only of natural resources and at the same time be an alternative for reuse of industrial waste. Since the construction materials have a long life and a high cost of civil works and maintenance, it is crucial to estimate the behavior of a new product. Thus , this work discuss the durability of mixed mortar lining , made with waste from the process Kraft pulp production , known as dregs and grits , in partial replacement of sand. Tests were conducted to simulate conditions as adverse environments of constant heat and fire, with the aim of analyzing the behavior of mortar mixed matched the behavior of standard mortar

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Being the corrosion one of the great problems facing the industry today, specifically the internal corrosion of pipes in chemical and petrochemical industries, hence this work proposes a new type of internal coating in order to avoid fouling and decrease the pressure loss in the flow. For this, we use a composition of vinyl ester resins and manometric loads, which after cleaning and preparation of the internal surface of the tube will be applied through a process of centrifugation, adjusted by a lathe. After curing the resin, a test of roughness will be realized in order to analyze the reduction of friction factor and thus be able to conclude whether there was a significant decrease in pressure drop. With test results in hand, we hope to obtain a coating that meets most of the properties required by the industry and to provide a reduction in operating costs and a visible improvement in the conditions of use of the pipe

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Increasingly competitive markets have driven the search for companies in many different ways to win and keep customers. The service level is basically the performance of companies in fulfilling the orders made, or how companies demonstrate to their clients efforts in their behalf. This work aims to solve the difficulties faced by a multinational company present in Brazil, in the distribution of its products in the category Ice Cream in order to improve the service level of their customers. Review the logistics network and concepts related to the distribution system of products is one of several ways to achieve this goal, as well as the use of IT and tools to assist in planning and programming of the physical distribution of products. In this study we used the concept of direct distribution system called Transit Point (TP). The TP provides at the same time, a strategy of rapid response, flexibility, low transportation costs and no inventory. A router - software capable of simulating the actual conditions experienced in the daily distribution - was used to assist in calculations. Results showed reductions of up to 47.5% in transportation costs and better conditions were provided in the distribution of products, positively impacting on service levels and in the maintenance of products quality, with a reduction of 1.6% of the total costs involve