Sustainable knowledge management systems: integration, personalisation and contextualisation

Many knowledge management (KM) systems have proven unsustainable to date, exhibiting low quantities and quality of knowledge, with systems falling into disuse. In this paper, we provide and explore a model for sustainable KM systems, focusing on the advantages to be gained from integrating knowledge work with everyday work practices, and enabling sensemaking through personalisation and contextualisation. We employ a discourse analysis of email as an exemplar of a sustainable KM system, thereby identifying a number of key characteristics for sustainable KM systems. Our model for sustainable KM systems adds to existing KM theory and, more immediately, assists companies by providing an understanding
of the kinds of characteristics likely to make KM systems more effective, and sustainable in the long term.

Computer-aided design decision support: interfacing knowledge and information

Computer-aided design decision support has proved to be an elusive and intangible project for many researchers as they seek to encapsulate information and knowledge-based systems as useful multifunctional data structures. Definitions of ‘knowledge', ‘information', ‘facts', and ‘data' become semantic footballs in the struggle to identify what designers actually do, and what level of support would suit them best, and how that support might be offered. The Construction Primer is a database-drivable interactive multimedia environment that provides readily updated access to many levels of information aimed to suit students and practitioners alike. This is hardly a novelty in itself. The innovative interface and metadata structures, however, combine with the willingness of national building control legislators, standards authorities, materials producers, building research organisations, and specification services to make the Construction Primer a versatile design decision support vehicle. It is both compatible with most working methodologies while remaining reasonably future-proof. This paper describes the structure of the project and highlights the importance of sound planning and strict adhesion to library-standard metadata protocols as a means to avoid the support becoming too specific or too paradigmatic.

Cognitive aspects of knowledge management

The thesis addresses the issue of a limited success of knowledge management systems in spite of substantial investments in their development and implementation. Through the research, core reasons for this situation were identified and an innovative user-centered solution that focuses knowledge management on supporting professional activities is presented.

Student construction of a knowledge-based system as an actor network

The study contributes to the educational computing discourse in two ways. It extends our understandings of the way students use and understand the building of small knowledge-based systems, and provides a novel and holistic way of investigating the use of information technology in classrooms.

Study of ensemble strategies in discovering linear casual models

Determining the causal structure of a domain is frequently a key task in the area of Data Mining and Knowledge Discovery. This paper introduces ensemble learning into linear causal model discovery, then examines several algorithms based on different ensemble strategies including Bagging, Adaboost and GASEN. Experimental results show that (1) Ensemble discovery algorithm can achieve an improved result compared with individual causal discovery algorithm in terms of accuracy; (2) Among all examined ensemble discovery algorithms, BWV algorithm which uses a simple Bagging strategy works excellently compared to other more sophisticated ensemble strategies; (3) Ensemble method can also improve the stability of parameter estimation. In addition, Ensemble discovery algorithm is amenable to parallel and distributed processing, which is important for data mining in large data sets.

Information sharing between heterogeneous uncertain reasoning models in a multi-agent environment : a case study

The issue of information sharing and exchanging is one of the most important issues in the areas of artificial intelligence and knowledge-based systems (KBSs), or even in the broader areas of computer and information technology. This paper deals with a special case of this issue by carrying out a case study of information sharing between two well-known heterogeneous uncertain reasoning models: the certainty factor model and the subjective Bayesian method. More precisely, this paper discovers a family of exactly isomorphic transformations between these two uncertain reasoning models. More interestingly, among isomorphic transformation functions in this family, different ones can handle different degrees to which a domain expert is positive or negative when performing such a transformation task. The direct motivation of the investigation lies in a realistic consideration. In the past, expert systems exploited mainly these two models to deal with uncertainties. In other words, a lot of stand-alone expert systems which use the two uncertain reasoning models are available. If there is a reasonable transformation mechanism between these two uncertain reasoning models, we can use the Internet to couple these pre-existing expert systems together so that the integrated systems are able to exchange and share useful information with each other, thereby improving their performance through cooperation. Also, the issue of transformation between heterogeneous uncertain reasoning models is significant in the research area of multi-agent systems because different agents in a multi-agent system could employ different expert systems with heterogeneous uncertain reasonings for their action selections and the information sharing and exchanging is unavoidable between different agents. In addition, we make clear the relationship between the certainty factor model and probability theory.

The development of a wisdom autonomic grid

It is not a simple matter to develop an integrative approach that exploits  synergies between knowledge management and knowledge discovery in   order to monitor and manage the full lifecycle of knowledge and provides  services quickly, reliably and securely. One of the main problems is the heterogeneity of the involved resources that represent knowledge. Data mining systems produce knowledge in a form meant to be understandable  to machines and on the other hand in knowledge management systems the  priority is placed on the readability and usability of knowledge by humans.  The Semantic Web is a promising platform to unify this heterogeneity and, in conjunction with novel techniques for Web Intelligence it could offer more  then just knowledge - wisdom. The Wisdom Autonomic Grid is an original proposal of a knowledge based Grid that is able to configure and reconfigure itself under varying and unpredictable conditions and optimize its working, performs something akin to healing and provides self-protection, as  visioned in the IBM Autonomic Computing initiative. This paper presents an original framework for creating advanced applications to integrate  knowledge discovery and knowledge management in the Autonomic Grid  and Web environments.

Guest editorial: foreword to the special issue on aggregation operators

The fourteen papers in this special section are devoted to aggregation operators with respect to knowledge based systems.

Complexity and learning behaviours in product innovation

Successful product innovation and the ability of companies to continuously improve their innovation processes are rapidly becoming essential requirements for competitive advantage and long-term growth in both manufacturing and service industries. It is now recognized that companies must develop innovation capabilities across all stages of the product development, manufacture, and distribution cycle. These Continuous Product Innovation (CPI) capabilities are closely associated with a company’s knowledge management systems and processes. Companies must develop mechanisms to continuously improve these capabilities over time.  Using results of an international survey on CPI practices, sets of companies are identified by similarities in specific contingencies related to their complexity of product, process, technological, and customer interface. Differences between the learning behaviors found present in the company groups and in the levers used to develop and support these behaviors are identified and discussed. This paper also discusses appropriate mechanisms for firms with similar complexities, and some approaches they can use to improve their organizational learning and product innovation.

Application of an adaptive neural network with symbolic rule extraction to fault detection and diagnosis in a power generation plant

Artificial neural networks have a good potential to be employed for fault diagnosis and condition monitoring problems in complex processes. In this paper, the applicability of the fuzzy ARTMAP (FAM) neural network as an intelligent learning system for fault detection and diagnosis in a power generation plant is described. The process under scrutiny is the circulating water (CW) system, with specific attention to the conditions of heat transfer and tube blockage in the CW system. A series of experiments has been conducted systematically to investigate the effectiveness of FAM in fault detection and diagnosis tasks. In addition, a set of domain rules has been extracted from the trained FAM network so that its predictions can be explained and justified. The outcomes demonstrate the benefits of employing FAM as an intelligent fault detection and diagnosis tool with an explanatory capability for monitoring and diagnosing complex processes in power generation plants.

Multiple perspectives framework to model complex processes

The growing complexity of organisations has resulted in collaboration between multiple stakeholders becoming a challenging and critical issue that organisations must address in order to ensure their practices are sustainable. A multiple-case field study was conducted in order to demonstrate the proposed methodology of analysis and examination for knowledge-based systems in an actual organisational setting. The use of a multiple-perspective framework to improve understanding of the complex relationships in such systems was examined. In particular, the case study focused on the Australian Government’s Nation Building Economic Stimulus Plan (NBESP) which provided $1.9 billion to construct social housing across the State over two years. The results suggest that the use of a multi-perspective framework is appropriate and that there is a need for attention to be paid to the economic perspective.

Special issue : Computational intelligence models for image processing and information reasoning

Computational Intelligence (CI) models comprise robust computing methodologies with a high level of machine learning quotient. CI models, in general, are useful for designing computerized intelligent systems/machines that possess useful characteristics mimicking human behaviors and capabilities in solving complex tasks, e.g., learning, adaptation, and evolution. Examples of some popular CI models include fuzzy systems, artificial neural networks, evolutionary algorithms, multi-agent systems, decision trees, rough set theory, knowledge-based systems, and hybrid of these models. This special issue highlights how different computational intelligence models, coupled with other complementary techniques, can be used to handle problems encountered in image processing and information reasoning.

Three types of monotonicity of averaging functions

Monotonicity with respect to all arguments is fundamental to the definition of aggregation functions, which are one of the basic tools in knowledge-based systems. The functions known as means (or averages) are idempotent and typically are monotone, however there are many important classes of means that are non-monotone. Weak monotonicity was recently proposed as a relaxation of the monotonicity condition for averaging functions. In this paper we discuss the concepts of directional and cone monotonicity, and monotonicity with respect to majority of inputs and coalitions of inputs. We establish the relations between various kinds of monotonicity, and illustrate it on various examples. We also provide a construction method for cone monotone functions.