Sustainable knowledge management systems: integration, personalisation and contextualisation
Contribuinte(s) |
[Unknown] |
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Data(s) |
01/01/2003
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Resumo |
Many knowledge management (KM) systems have proven unsustainable to date, exhibiting low quantities and quality of knowledge, with systems falling into disuse. In this paper, we provide and explore a model for sustainable KM systems, focusing on the advantages to be gained from integrating knowledge work with everyday work practices, and enabling sensemaking through personalisation and contextualisation. We employ a discourse analysis of email as an exemplar of a sustainable KM system, thereby identifying a number of key characteristics for sustainable KM systems. Our model for sustainable KM systems adds to existing KM theory and, more immediately, assists companies by providing an understanding<br />of the kinds of characteristics likely to make KM systems more effective, and sustainable in the long term.<br /> |
Identificador | |
Idioma(s) |
eng |
Publicador |
ECIS |
Relação |
http://dro.deakin.edu.au/eserv/DU:30005156/lichtenstein-sustainableknowledge-2003.pdf http://dro.deakin.edu.au/eserv/DU:30005156/lichtenstein-sustainableknowledge-evidence-2003.pdf http://www.google.com.au/url?sa=t |
Direitos |
2003, ECIS |
Palavras-Chave | #knowledge management #email |
Tipo |
Conference Paper |