Designing for learning : online social networks as a classroom environment

This paper deploys notions of emergence, connections, and designs for learning to conceptualize high school students’ interactions when using online social media as a learning environment. It makes links to chaos and complexity theories and to fractal patterns as it reports on a part of the first author’s action research study, conducted while she was a teacher working in an Australian public high school and completing her PhD. The study investigates the use of a Ning online social network as a learning environment shared by seven classes, and it examines students’ reactions and online activity while using a range of social media and Web 2.0 tools.

The authors use Graham Nuthall’s (2007) “lens on learning” to explore the social processes and culture of this shared online classroom. The paper uses his extensive body of research and analyses of classroom learning processes to conceptualize and analyze data throughout the action research cycle. It discusses the pedagogical implications that arise from the use of social media and, in so doing, challenges traditional models of teaching and learning.

Social commerce activities – a taxonomy

In recent years businesses large and small have jumped on the Social Commerce bandwagon, all in the hope of utilising social media services to facilitate various Social Commerce activities. Given the growing influence of social media on social, economic and political events globally, the rise in business interest in Social Commerce is not unexpected. This paper examines the Social Commerce activities of several Fortune 500 businesses. It analyses and categorises how businesses utilise social media to interact with customers, trading partners, employees and other important stakeholders. Two important themes have emerged, firstly, businesses utilise social media services mostly to facilitate Pre- and Post-transactional type Social Commerce activities such as marketing and customer support. Opportunities exist for businesses to leverage social media for transactional type Social Commerce activities such as purchase, payment, and order-fulfilment. Secondly, the business use of social media seems haphazard. Stakeholders wishing to succeed in Social Commerce will have to reformulate their strategies to take advantage of how users behave on social media services and opportunities to draw synergy from utilising an assortment of social media services. The paper contributes to theory by developing a taxonomy of Social Commerce activities. It contributes to practice by highlighting opportunities to engage in Social Commerce activities, in particular, to leverage opportunities from implementing Transactional Social Commerce.

Towards discovery of influence and personality traits through social link prediction

Estimation of a person’s influence and personality traits from social media data has many applications. We use social linkage criteria, such as number of followers and friends, as proxies to form corpora, from popular blogging site Livejournal, for examining two two-class classification problems: influential vs. non-influential, and extraversion vs. introversion. Classification is performed using automatically-derived psycholinguistic and mood-based features of a user’s textual messages. We experiment with three sub-corpora of 10000 users each, and present the most effective predictors for each category. The best classification result, at 80%, is achieved using psycholinguistic features; e.g., influentials are found to use more complex language, than non-influentials, and use more leisure-related terms.

Social reader: towards browsing the social web

We describe Social Reader, a feed-reader-plus-social-network aggregator that mines comments from social media in order to display a user’s relational neighborhood as a navigable social network. Social Reader’s network visualization enhances mutual awareness of blogger communities, facilitates their exploration and growth with a fully dragn- drop interface, and provides novel ways to filter and summarize people, groups, blogs and comments. We discuss the architecture behind the reader, highlight tasks it adds to the workflow of a typical reader, and assess their cost. We also explore the potential of mood-based features in social media applications. Mood is particularly relevant to social media, reflecting the personal nature of the medium. We explore two prototype mood-based features: colour coding the mood of recent posts according to a valence/arousal map, and a mood-based abstract of recent activity using image media. A six week study of the software involving 20 users confirmed the usefulness of the novel visual display, via a quantitative analysis of use logs, and an exit survey.

T-OSN : a trust evaluation model in online social networks

Now days, the online social networks (OSN) have gained considerable popularity. More and more people use OSN to share their interests and make friends, also the OSN helps users overcome the geographical barriers. With the development of OSN, there is an important problem users have to face that is trust evaluation. Before user makes friends with a stranger, the user need to consider the following issues: Can a stranger be trusted? How much the stranger can be trusted? How to measure the trust of a stranger? In this paper, we take two factors, Degree and Contact Interval into consideration, which produce a new trust evaluation model (T-OSN). T-OSN is aimed to solve how to evaluate the trust value of an OSN user, also which is more efficient, more reliable and easy to implement. Base on our research, this model can be used in wide range, such as online social network (OSN) trust evaluation, mobile network message forwarding, ad hoc wireless networking, routing message on Internet and peer-to-peer file sharing network. The T-OSN model has following obvious advantages compare to other trust evaluate methods. First of all, it is not base on features of traditional social network, such as, distance and shortest path. We choose the special features of OSN to build up the model, that is including numbers of friends(Degree) and contact frequency(Contact Interval). These species features makes our model more suitable to evaluate OSN users trust value. Second, the formulations of our model are quite simple but effective. That means, to calculate the result by using our formulations will not cost too much resources. Last but not least, our model is easy to implement for an OSN website, because of the features that we used in our model, such as numbers of friends and contact frequency are easy to obtain. To sum up, our model is using a few resources to obtain a valuable trust value that can help OSN users to solve an important security problem, we believe that will be big step - or development of OSN.

Enterprise social networking in knowledge-intensive work practices : a case study in a professional service firm

Social media technologies are making fast inroads into organisations. In the context of knowledge-intensive work the propositions of improved communication, information sharing and user involvement seem particularly promising. We study the phenomenon of Enterprise Social Networking (ESN) in the context of Professional Service Firms (PSF). Our case study investigates emerging knowledge work practices on the ESN platform Yammer within Deloitte Australia. We perform a genre analysis of communication data and uncover a set of emerging practices. We reflect on our results in the context of the knowledge-intensive nature of professional service work. We find that Yammer in the case company has become 1) an information-sharing channel, 2) a space for crowdsourcing ideas, 3) a place for finding expertise and solving problems and 4) a conversation medium for context and relationship building. We conclude by positioning ESN in the well-known 3-C model for classifying collaborative ICT.

Twitter tsunami early warning network : a social network analysis of Twitter information flows

In the aftermath of earthquakes, tsunamis, such as the 2011 Great East Japan Tsunami, caused enormous damage around the world. With the extreme disaster events of the past, nations improved disaster preparedness and response through sensors and tsunami early warning systems. Even with system usage, however, governments still need to warn the targeted citizens – who may be anywhere within the vulnerable areas – of predicted tsunami and ordered mass evacuations within a very limited lead time. While social media research is on the rise outside the domain of social networking, very little is written about Twitter use for tsunami early warning. In this research, therefore, we examined the utility of Twitter as a tsunami early warning network, which engages citizens and disaster management agencies in diffusing disaster information. We conducted a social network analysis of Twitter information flows among the central disaster warning agency’s Twitter followers during the 2012 Indonesia Earthquake.

Integrating online social networks with e-commerce : a CBR approach

Integrating online social networks (OSN) with e-commerce is a part of Enterprise 2.0 and social media and is of significance for development of e-commerce and online social networking services. However, how to integrate online social networks including Facebook with e-commerce is still a big issue for companies. Case based reasoning (CBR) has a number of successful applications in e-commerce and web services. This article examines how to integrate OSN with e-commerce, how to integrate CBR with e-commerce and how to integrate CBR with OSN. This article also proposes a CBR architecture for integrating online social networks with e-commerce using CBR as an intelligent intermediary. One of the research findings indicates that the principle of CBR is a useful marketing strategy for integrating e-commerce and OSN. The approach proposed in this research will facilitate the development of e-commerce, Enterprise 3.0 and online social networking services.

Media gets its mojo on

People everywhere have the means to create and publish mobile content, but as mainstream media begins its catch up the possibilities of a mobile led communications revolutions has never been greater. This articel discusse a new form of creating user genereted stories (UGS) using mobiles. Whether it's in remote communities or being used by frontline journalists, mojo is an accessible technology and skill set that closes the  gap between the three major spheres of communication: community, education and professional media.

Online social capital : mood, topical and psycholinguistic analysis

Social media provides rich sources of personal information and community interaction which can be linked to aspect of mental health. In this paper we investigate manifest properties of textual messages, including latent topics, psycholinguistic features, and authors' mood, of a large corpus of blog posts, to analyze the aspect of social capital in social media communities. Using data collected from Live Journal, we find that bloggers with lower social capital have fewer positive moods and more negative moods than those with higher social capital. It is also found that people with low social capital have more random mood swings over time than the people with high social capital. Significant differences are found between low and high social capital groups when characterized by a set of latent topics and psycholinguistic features derived from blogposts, suggesting discriminative features, proved to be useful for classification tasks. Good prediction is achieved when classifying among social capital groups using topic and linguistic features, with linguistic features are found to have greater predictive power than latent topics. The significance of our work lies in the importance of online social capital to potential construction of automatic healthcare monitoring systems. We further establish the link between mood and social capital in online communities, suggesting the foundation of new systems to monitor online mental well-being.

Connectivity, online social capital, and mood : a Bayesian nonparametric analysis

Social capital indicative of community interaction and support is intrinsically linked to mental health. Increasing online presence is now the norm. Whilst social capital and its impact on social networks has been examined, its underlying connection to emotional response such as mood, has not been investigated. This paper studies this phenomena, revisiting the concept of “online social capital†in social media communities using measurable aspects of social participation and social support. We establish the link between online capital derived from social media and mood, demonstrating results for different cohorts of social capital and social connectivity. We use novel Bayesian nonparametric factor analysis to extract the shared and individual factors in mood transition across groups of users of different levels of connectivity, quantifying patterns and degree of mood transitions. Using more than 1.6 million users from Live Journal, we show quantitatively that groups with lower social capital have fewer positive moods and more negative moods, than groups with higher social capital. We show similar effects in mood transitions. We establish a framework of how social media can be used as a barometer for mood. The significance lies in the importance of online social capital to mental well-being in overall. In establishing the link between mood and social capital in online communities, this work may suggest the foundation of new systems to monitor online mental well-being.

The visual/verbal nexus: conflating conventional notions of listening

This paper re-examines the terrain of traditional communication time-based studies in the context of a case study of the communication practices of higher education students in both formal and informal contexts through an online survey and semi-structured phenomenologically focussed interviews. While focussing on the nature of students’ listening behaviour for learning and for leisure, the study explores how ideas and information are mediated in contemporary communication environments which encompass mobile devices, social media, etc. In exploring the nexus between the visual and the verbal, the research probes the ways in which contemporary higher education students navigate the increasingly complex communication environment and questions the capacity of current multiliteracies theories, for example, to engage meaningfully with this less charted terrain. The data suggests that the rapid and pervasive changes due to digital affordances have now positioned listening in a pivotal position alongside the explosive visual communication media. The capacity of our current curricula to respond creatively to the increasingly complex mix of new communication paradigms is open to question.