Is the lecturer in the room? a study of student satisfaction with online discussions in practical legal training

Reports an exploratory practitioner-initiated study that developed and implemented an online questionnaire to collect data from PLT students in three states, regarding their satisfaction with online discussions. Students’ perceptions of ‘community of inquiry framework’ elements, Marzano and Kendall’s ‘self-system’ factors, and other contextual aspects, were investigated and tested for correlations.The study found student satisfaction with the online discussions was most closely associated with ‘teaching presence’. Students’ satisfaction with student-student interactions was closely associated with ‘self-system’ factors.

Occasional paper : Towards the development of an online learning environment (OLE) quality management framework

The project is committed to understanding, recognising and developing various forms of institutionally relevant distributed leadership in developing and trialling various components of a quality management framework for online learning environments in Australian higher education. This paper provides an overview of issues related to the management and improvement of quality, including in the context of higher education. In response to the complex and multi-dimensional nature of both quality and online learning environments (OLEs), the concept of a framework for organising policies, procedures and actions relating to the good governance of OLEs can be found in the literature. Such frameworks vary in scope, format and title, and a (non-exhaustive) sample is presented in summary here. Key learnings that can be drawn from the exemplars frameworks and the related literature include:
- the processes for the design of such frameworks;
- the components of such frameworks;
- the measurement mechanisms and metrics employed in such frameworks; and
- the validation of such frameworks.

How e-Entrepreneurs operate in the context of open source software

The Internet has become an integral part of our everyday lives and it is often difficult to imagine how we ever functioned without it. This chapter presents experiences of two entrepreneurial companies, one of which has survived the 'dot-com bubble burst.' The chapter identifies current and future online business environments especially in light of open source software (OSS)   being accepted globally. Unlike proprietary software (such as Windows), OSS comes with its internal implementation details (source code) visible both to its developers and users, along with the freedom to change and redistribute this source. The significant implications of this unique style of software distribution for e-entrepreneurs are examined. Having a flexible  strategic plan; possessing management skills; providing excellent service; and having patience are some of the recommendations provided by  interviewed e-entrepreneurs. When made part of the decision making  process, these recommendations would enhance current and future e_entrepreneurs in sustaining their business.

Choices is asynchronous communication for postgraduate teaching students

Most research concludes that asynchronous activities increase the amount of student participation and improve the student-centred learning atmosphere. This raised concerns when students didn’t access discussion sites as part of their postgraduate teaching of English language studies. This study focused on the perception of a group of on-campus and off-campus postgraduate TESOL students (both native and non-native speakers of English) towards two different kinds of asynchronous activities: email and online discussion. The result showed that students preferred the email to the discussion though a large majority of both NS and NNS supported the use of online discussion as a learning tool. The reasons given included time as well as privacy, which, unexpectedly, was an issue raised mostly by native speakers of English.

Using on-line delivery to support students during practicum placements.

Finding ways to effectively support students while on placement remains a continuing endeavour for those who teach in professional education programmes. In The present paper, the multiple challenges and learning opportunities that social work students encounter during practicum learning will be discussed. Next, drawing from constructivist pedagogy and using authentic examples from an online discussion board, ways to supplement the support and educational input provided to students on placement will be demonstrated. Finally, some of the risks and limitations in engaging with on-line delivery are examined with the view to understanding how e-learning can be facilitated most effectively for students during the practicum.

(E)Research, (e)learning, (e)teaching in (e)ntrapment

In this paper I reflect on three research projects emerging from my on online learning and teaching.

The data used in this paper is current and the media is low-tech and accessible. This paper is not about the hardware and software of technology. Rather, it is about a teacher educator's struggle to try to make sense of online pedagogy at a time when academics seem to be constantly exhorted to take their courses online. This paper draws on data from the following projects:

1. My involvement in the development and teaching of the 'Education Studies Major Online Project'. I have been teaching undergraduate students doing their first year education studies program with the option of:

•  Not attending university-based lectures or tutorials and doing all their work online;
•  Attending face-to-face lectures and tutorials, and
•  A mixture of face-to-face and online.

2. The Research in Computers in Education (RICE) group which started in 1995.

3. The Good Learning on the World Wide Web (GLOW) Project with a secondary college in which undergraduate teacher education students tutor year 9/10 students from the college.

4. Two Masters in Education units with particular reference to the compulsory online discussion component.

5. The Faculty Research Group project entitled 'The social and pedagogical implications of new learning technologies for learners and teachers'.

Using social software to support the teaching of IT professional practice

Social software has been used to support problem-based learning activities in a wholly online information technology (IT) professional practice course at Deakin University since 2006. When the course was first delivered, the authentic learning environment was a website, with an intranet and team forums created in Drupal, the open source content management system (CMS). Although this environment was suitable, feedback from students and teaching staff highlighted areas where improvements could be made. In the second year of the course, Joomla!, the open source CMS, in combination with Simple Machines Forum (SMF), the open source online discussion community software, was used to provide the website, as well as the intranet and team forums respectively. Feedback in 2007 was more positive, suggesting that the Joomla!-SMF social software combination and the features implemented, improved the learning and teaching experience in comparison to the 2006 version of the course.

Ghosts in the machine : student participation and grade attainment in a web-assisted social work course

For many social work educators, the debate about whether social work education should be delivered using online technology has, as a result of institutional imperatives, moved on to how best this can be done. In this article, the process of designing and delivering part of a social work course using asynchronous online discussion is described and reflected upon. Student participation in the online environment is also compared with final course grades and the findings discussed in relation to existing literature. Recommendations for the future delivery of social work courses using online technology emerging from this discussion are offered.

Cyberbullying research : the current state

This paper contributes to the understanding af cyberbullying by summarising the key themes
in an up-to-date review of the academic research literature. The misuse of, and abuse in, online
environments is ever-increasing and becoming a growing concern for educators, families
and authorities around the world. It needs investigation to be understood and prevented to
ensure safe and beneficial experiences for children and adolescents through networked and
mobile communications. The various types of malice are described as is the frequency of their
occurrences and the most prevalent tools for inflicting harm. Given this fast emerging global
problem and the scarcity of empirical studies, there is a strong and urgent need for further
research in.

An examination of the role of the e-tutor

As online learning environments continue to evolve, both teachers and students need to adapt to make the most of opportunities afforded by these environments for teaching and learning. The focus of this paper is on the changing role undertaken by tutors in online learning environments. We present a brief review of the current perspectives on the roles and responsibilities suggested for the e-tutor for effective teaching, and then report on a study where roles of e-tutors in a large wholly online unit were examined. The study supports the view that although the role of the e-tutor is similar to that of the face to face tutor in some respects, there are sufficient differences to make e-tutoring challenging to those who have not undertaken such online activities previously. Ongoing professional development is required to meet the changing demands of the technological environment, as well as the changing needs of
students.

Popular culture, the 'victim' trope and queer youth analytics

This article offers a joint reading of two cultural texts that reflect the contest over victim-oriented characterizations of queer youth in contemporary culture. The first text is a representation of queer youth taken from the popular UK television series Shameless (2004). The second text is an online discussion about representations of gay and lesbian characters on television that was recently posted on the Queer Youth Network website. Through my reading of these two texts, I explore the rise of explicit mainstream representations of gay and lesbian characters and the emergence of an identifiable queer youth audience as key characteristics of the contemporary 'after-queer' moment. Through a reflection on the queer youth analytical techniques observable on the Queer Youth Network site, I conclude by outlining some key implications for future educational research in the field of youth, sexuality and popular culture.

Using e Technologies for active learning

This paper describes a study of educators at an Australian University who are using eTechnolo-gies in their teaching. The perceptions of the educators of the technologies are discussed as well as how they believe these technologies help students to learn. Outcomes from the study offer suggestions of how appropriate eTechnologies can be incorporated into online learning environments for effective teaching. Particular emphasis is made of eTechnologies which support active learning by students, one of the goals of the principles of good teaching practice in undergraduate education.

Exploring barriers in expertise seeking : why don't they ask an expert?

This paper reports findings from a research project that explores reasons why some employees prefer to seek expertise to resolve work-related problems from direct colleagues rather than designated internal experts. Several studies suggest that while an expert generally provides a higher quality solution in a shorter time, workers tend to ask friendly or proximate colleagues to help with knowledge-based problems at work. Prior research provides only fragmented insights into understanding the barriers to asking a designated internal expert for help at work. To address this gap, we asked post-graduate students enrolled in a knowledge management subject at a large Australian university to share their perspectives in an online discussion forum. Content analysis of the collected perspectives enabled identification of twenty-one factors that may limit the seeking of expertise from a designated internal expert. The factors are grouped in four categories: environment, accessibility, communication and personality. In addition one context variable is described, determining the extent to which the barriers are influential in a specific situation. By synthesising the results, we have proposed two models of expertise-seeking barriers. A literature review helps validate the barriers identified by the study. Key theoretical and practical implications are also discussed.

Report on survey of ACODE institutional representatives at Australasian Universities

The purpose of this project, supported by the Office for Learning and Teaching (formerly the Australian Learning and Teaching Council), is to design and implement a framework that uses a distributed leadership approach for the quality management of Online Learning Environments (OLE) in Australian higher education. The third phase of the research for this project included an online survey of ACODE (Australasian Council on Open, Distance and E-Learning) institutional representatives at Australasian universities conducted during March 2012. A copy of the survey instrument that was employed is included as Appendix 1. The survey included items addressing:

Remixing to design learning: social media and peer-to-peer interaction

Social and participatory media offer opportunities to interact and share user-generated content. After some investigation and research, the authors are in their initial stages of using such media to provide a pathway for thinking about learning design in higher education. Using the concept of remixing, the authors aim to creatively blend and manipulate ideas to build a sustainable approach to course/program enhancement. Remixing is touted as one of the most important practices within the field of open educational resources, but it is not mainstream practice in educational thinking or design. This article highlights the authors’ approach and uses their pre-service teacher education program and their previous high school study as an example of remixing. The high school study involved the integration of social and participatory media into the face-to-face classroom; Author 1 was the practitioner researcher in the high school study. This article articulates the use of online social environments at the high school level to highlight concepts of sharing and remixing as a creative and social approach to designing learning in higher education. It also attempts to consider this within a course-wide approach.