Um sistema de informação – a solução?

Pequenas empresas reconhecem a necessidade de sistematizar os seus procedimentos, por forma, a alcançarem sucesso nas suas propostas de negócio. Esta padronização pressupõe uma avaliação do enquadramento social e de mercado existente e dos valores, missão e objetivos das próprias empresas. As constantes inovações na área tecnológica e as mudanças sociais, refletem-se no desenvolvimento e estratégia a seguir pelas organizações, que se desdobram num ambiente muito competitivo e dinâmico, o que lhes exige uma atenção constante e ponderada. Ao analisarmos uma micro empresa portuguesa, que desenvolve a sua atividade na área da gestão e promoção de imóveis para arrendamento de curta duração, verificamos a existência de lacunas ao nível do seu modelo de gestão operacional. A escassez de meios financeiros e humanos, e o fraco conhecimento das práticas de gestão organizacional e estratégica, são fatores limitadores para o bom desempenho da empresa, podendo colocar em causa a sua viabilidade a curto prazo. Esta constatação foi o ponto de partida para a realização deste projeto que, após as diversas leituras efetuadas, o levantamento dos processos existentes, a análise e ponderação das diversas soluções possíveis a aplicar, terminou na proposta de um Sistema de Informação - opção que nos pareceu ser a mais adequada. Esta proposta foi aprovada pela gestão da empresa e o Sistema de Informação irá ser implementado. O presente trabalho teve como objetivo ajudar esta organização a melhorar o seu desempenho. Para atingir estes objetivos foi necessário elencar os pontos fortes e fracos desta empresa, de forma a ser possível agregar num documento, as necessidades que a mesma demonstrava, para colmatar as falhas existentes e que poderiam ser, num futuro próximo, motivo de desagregação da mesma. A metodologia adotada seguiu uma estratégia de investigação descritiva, utilizando o método de investigação-ação. A recolha de dados baseou-se em entrevistas à equipa de gestão e colaboradores da empresa, em documentação levantada na mesma relativa aos processos de gestão e informação institucional, cujos conteúdos foram analisados numa perspetiva qualitativa.

Contexts-management strategy in considering the security in urban computing based on urban design

Urban Computing (UrC) provides users with the situation-proper information by considering context of users, devices, and social and physical environment in urban life. With social network services, UrC makes it possible for people with common interests to organize a virtual-society through exchange of context information among them. In these cases, people and personal devices are vulnerable to fake and misleading context information which is transferred from unauthorized and unauthenticated servers by attackers. So called smart devices which run automatically on some context events are more vulnerable if they are not prepared for attacks. In this paper, we illustrate some UrC service scenarios, and show important context information, possible threats, protection method, and secure context management for people.

A new approach for multi-agent coalition formation and management in the scope of electricity markets

This paper presents a new methodology for the creation and management of coalitions in Electricity Markets. This approach is tested using the multi-agent market simulator MASCEM, taking advantage of its ability to provide the means to model and simulate VPP (Virtual Power Producers). VPPs are represented as coalitions of agents, with the capability of negotiating both in the market, and internally, with their members, in order to combine and manage their individual specific characteristics and goals, with the strategy and objectives of the VPP itself. The new features include the development of particular individual facilitators to manage the communications amongst the members of each coalition independently from the rest of the simulation, and also the mechanisms for the classification of the agents that are candidates to join the coalition. In addition, a global study on the results of the Iberian Electricity Market is performed, to compare and analyze different approaches for defining consistent and adequate strategies to integrate into the agents of MASCEM. This, combined with the application of learning and prediction techniques provide the agents with the ability to learn and adapt themselves, by adjusting their actions to the continued evolving states of the world they are playing in.

Planning and implementing a new assessment strategy using an e-learning platform

One of the most difficult issues of e-Learning is the students’ assessment. Being this an outstanding task regarding theoretical topics, it becomes even more challenging when the topics under evaluation are practical. ISCAP’s Information Systems Department is composed of about twenty teachers who have been for several years using an e-learning environment (at the moment Moodle 2.3) combined with traditional assessment. They are now planning and implementing a new e-learning assessment strategy. This effort was undertaken in order to evaluate a practical topic (the use of spreadsheets to solve management problems) common to shared courses of several undergraduate degree programs. The same team group is already experienced in the assessment of theoretical information systems topics using the b-learning platform. Therefore, this project works as an extension to previous experiences being the team aware of the additional difficulties due to the practical nature of the topics. This paper describes this project and presents two cycles of the action research methodology, used to conduct the research. The first cycle goal was to produce a database of questions. When it was implemented in order to be used with a pilot group of students, several problems were identified. Subsequently, the second cycle consisted in solving the identified problems preparing the database and all the players to a broader scope implementation. For each cycle, all the phases, its drawbacks and achievements are described. This paper suits all those who are or are planning to be in the process of shifting their assessment strategy from a traditional to one supported by an e-learning platform.

Virtual Power Players Internal Negotiation and Management in MASCEM

Electricity Markets are not only a new reality but an evolving one as the involved players and rules change at a relatively high rate. Multi-agent simulation combined with Artificial Intelligence techniques may result in very helpful sophisticated tools. This paper presents a new methodology for the management of coalitions in electricity markets. This approach is tested using the multi-agent market simulator MASCEM (Multi-Agent Simulator of Competitive Electricity Markets), taking advantage of its ability to provide the means to model and simulate Virtual Power Players (VPP). VPPs are represented as coalitions of agents, with the capability of negotiating both in the market and internally, with their members in order to combine and manage their individual specific characteristics and goals, with the strategy and objectives of the VPP itself. A case study using real data from the Iberian Electricity Market is performed to validate and illustrate the proposed approach.