Virtual communities of practice: investigating motivations and constraints in the processes of knowledge creation and transfer

With accelerated market volatility, faster response times and increased globalization, business environments are going through a major transformation and firms have intensified their search for strategies which can give them competitive advantage. This requires that companies continuously innovate, to think of new ideas that can be transformed or implemented as products, processes or services, generating value for the firm. Innovative solutions and processes are usually developed by a group of people, working together. A grouping of people that share and create new knowledge can be considered as a Community of Practice (CoP). CoP’s are places which provide a sound basis for organizational learning and encourage knowledge creation and acquisition. Virtual Communities of Practice (VCoP's) can perform a central role in promoting communication and collaboration between members who are dispersed in both time and space. Nevertheless, it is known that not all CoP's and VCoP's share the same levels of performance or produce the same results. This means that there are factors that enable or constrain the process of knowledge creation. With this in mind, we developed a case study in order to identify both the motivations and the constraints that members of an organization experience when taking part in the knowledge creating processes of VCoP's. Results show that organizational culture and professional and personal development play an important role in these processes. No interviewee referred to direct financial rewards as a motivation factor for participation in VCoPs. Most identified the difficulty in aligning objectives established by the management with justification for the time spent in the VCoP. The interviewees also said that technology is not a constraint.

Knowledge sharing and learning processes: case study of portuguese technological schools and higher education institutions

Paper to be presented at the ESREA Conference Learning to Change? The Role of Identity and Learning Careers in Adult Education, 7-8 December, 2006, Université Catholique Louvain, Louvain–la-Neuve, Belgium

Avaliação da expressão do gene BDNF em doenças neurodegenerativas

O Factor Neurotrófico Derivado do Cérebro (BDNF) está associado a processos de crescimento, diferenciação e sobrevivência das células neuronais. A expressão diferencial do BDNF, particularmente no hipocampo, está relacionada com a manifestação clínica de algumas doenças do foro psiquiátrico e cognitivo como a doença de Huntington, Alzheimer, depressão e esquizofrenia. Este trabalho pretende dar conhecimento das técnicas utilizadas para avaliar a expressão do gene BDNF. As técnicas de ELISA, IHC e Western blot, por permitirem a avaliação precisa da expressão de BDNF, são úteis para uma melhor compreensão, diagnóstico e tratamento de algumas doenças neurodegenerativas.

ABS4GD: a multi-agent system that simulates group decision processes considering emotional and argumentative aspects

Emotion although being an important factor in our every day life it is many times forgotten in the development of systems to be used by persons. In this work we present an architecture for a ubiquitous group decision support system able to support persons in group decision processes. The system considers the emotional factors of the intervenient participants, as well as the argumentation between them. Particular attention will be taken to one of components of this system: the multi-agent simulator, modeling the human participants, considering emotional characteristics, and allowing the exchanges of hypothetic arguments among the participants.

Sequential application of soil vapor extraction and bioremediation processes for the remediation of ethylbenzene-contaminated soils

Soil vapor extraction (SVE) is an efficient, well-known and widely applied soil remediation technology. However, under certain conditions it cannot achieve the defined cleanup goals, requiring further treatment, for example, through bioremediation (BR). The sequential application of these technologies is presented as a valid option but is not yet entirely studied. This work presents the study of the remediation of ethylbenzene (EB)-contaminated soils, with different soil water and natural organic matter (NOMC) contents, using sequential SVE and BR. The obtained results allow the conclusion that: (1) SVE was sufficient to reach the cleanup goals in 63% of the experiments (all the soils with NOMC below 4%), (2) higher NOMCs led to longer SVE remediation times, (3) BR showed to be a possible and cost-effective option when EB concentrations were lower than 335 mg kgsoil −1, and (4) concentrations of EB above 438 mg kgsoil −1 showed to be inhibitory for microbial activity.

Melhoria do processo de fabrico de esterilizadores

Mestrado em Engenharia Mecânica. Gestão de Processos e Operações.

EDI e a fatura eletrónica redes colaborativas e desmaterialização

O Electronic Data Interchange (EDI) oferece um vasto leque de oportunidades para as empresas se tornarem mais competitivas. Não só na ótica dos processos de negócio de bens e serviços, como nas práticas organizacionais e de gestão. A adoção de tecnologias de informação e comunicação do comércio eletrónico B2B, visando o aumento da eficácia e eficiência na troca de documentos de negócio, possibilita a melhoria da colaboração entre agentes económicos de uma cadeia produtiva de bens ou serviços. O comércio eletrónico permitiu uma profunda transformação das práticas comerciais tradicionais, onde o EDI influenciou positivamente na forma de conduzir o negócio. Um conceito atualmente emergente é o de fatura eletrónica, essencial para o desenvolvimento da relação entre entidades (B2B). A desmaterialização da fatura acarreta inúmeros benefícios para as entidades envolvidas, tais como: a redução de custos, a redução do impacto ambiental e o aumento da produtividade e da transparência nos processos de negócio. Esta dissertação pretende abordar em detalhe as temáticas referentes ao EDI e à fatura eletrónica, no que concerne ao conceito, às mensagens, aos standards utilizados, aos benefícios e custos envolvidos, e a toda a sua envolvência ao longo de uma cadeia de abastecimento. Com base nestes conceitos, é apresentado um caso de estudo de sucesso na empresa nacional Sonae®, que pretende abordar todo o programa EDI da empresa. O esforço despendido na implementação do programa e na adoção da fatura eletrónica legal na Sonae® supera em larga escala os objetivos pretendidos, devido aos benefícios inerentes à utilização do EDI. A fatura eletrónica representa não só o conceito de troca de documentos via eletrónica, como também uma nova forma de conduzir os negócios.

Supporting conceptualisation processes in collaborative networks: a case study on an R&D project

The development of new products or processes involves the creation, re-creation and integration of conceptual models from the related scientific and technical domains. Particularly, in the context of collaborative networks of organisations (CNO) (e.g. a multi-partner, international project) such developments can be seriously hindered by conceptual misunderstandings and misalignments, resulting from participants with different backgrounds or organisational cultures, for example. The research described in this article addresses this problem by proposing a method and the tools to support the collaborative development of shared conceptualisations in the context of a collaborative network of organisations. The theoretical model is based on a socio-semantic perspective, while the method is inspired by the conceptual integration theory from the cognitive semantics field. The modelling environment is built upon a semantic wiki platform. The majority of the article is devoted to developing an informal ontology in the context of a European R&D project, studied using action research. The case study results validated the logical structure of the method and showed the utility of the method.

An improved preemption delay upper bound for floating non-preemptive region

In embedded systems, the timing behaviour of the control mechanisms are sometimes of critical importance for the operational safety. These high criticality systems require strict compliance with the offline predicted task execution time. The execution of a task when subject to preemption may vary significantly in comparison to its non-preemptive execution. Hence, when preemptive scheduling is required to operate the workload, preemption delay estimation is of paramount importance. In this paper a preemption delay estimation method for floating non-preemptive scheduling policies is presented. This work builds on [1], extending the model and optimising it considerably. The preemption delay function is subject to a major tightness improvement, considering the WCET analysis context. Moreover more information is provided as well in the form of an extrinsic cache misses function, which enables the method to provide a solution in situations where the non-preemptive regions sizes are small. Finally experimental results from the implementation of the proposed solutions in Heptane are provided for real benchmarks which validate the significance of this work.

Detection of quasi-periodic processes in complex systems: how do we quantitatively describe their properties?

It has been shown that in reality at least two general scenarios of data structuring are possible: (a) a self-similar (SS) scenario when the measured data form an SS structure and (b) a quasi-periodic (QP) scenario when the repeated (strongly correlated) data form random sequences that are almost periodic with respect to each other. In the second case it becomes possible to describe their behavior and express a part of their randomness quantitatively in terms of the deterministic amplitude–frequency response belonging to the generalized Prony spectrum. This possibility allows us to re-examine the conventional concept of measurements and opens a new way for the description of a wide set of different data. In particular, it concerns different complex systems when the ‘best-fit’ model pretending to be the description of the data measured is absent but the barest necessity of description of these data in terms of the reduced number of quantitative parameters exists. The possibilities of the proposed approach and detection algorithm of the QP processes were demonstrated on actual data: spectroscopic data recorded for pure water and acoustic data for a test hole. The suggested methodology allows revising the accepted classification of different incommensurable and self-affine spatial structures and finding accurate interpretation of the generalized Prony spectroscopy that includes the Fourier spectroscopy as a partial case.

A web-based tool to evaluate the iterative processes of direct search methods

Constrained and unconstrained Nonlinear Optimization Problems often appear in many engineering areas. In some of these cases it is not possible to use derivative based optimization methods because the objective function is not known or it is too complex or the objective function is non-smooth. In these cases derivative based methods cannot be used and Direct Search Methods might be the most suitable optimization methods. An Application Programming Interface (API) including some of these methods was implemented using Java Technology. This API can be accessed either by applications running in the same computer where it is installed or, it can be remotely accessed through a LAN or the Internet, using webservices. From the engineering point of view, the information needed from the API is the solution for the provided problem. On the other hand, from the optimization methods researchers’ point of view, not only the solution for the problem is needed. Also additional information about the iterative process is useful, such as: the number of iterations; the value of the solution at each iteration; the stopping criteria, etc. In this paper are presented the features added to the API to allow users to access to the iterative process data.

Voltammetric quantification of fluoxetine: application to quality control and quality assurance processes

The oxidative behaviour of fluoxetine was studied at a glassy carbon electrode in various buffer systems and at different pH using cyclic, differential pulse and square wave voltammetry. A new square wave voltammetric method suitable for the quality control of fluoxetine in commercial formulations has been developed using a borate pH 9 buffer solution as supporting electrolyte. Under optimized conditions, a linear response was obtained in the range 10 to 16 μM with a detection limit of 1.0 μM. Validation parameters such as sensitivity, precision and accuracy were evaluated. The proposed method was successfully applied to the determination of fluoxetine in pharmaceutical formulations. The results were statistically compared with those obtained by the reference high-performance liquid chromatographic method. No significant differences were found between the methods.

Diagnóstico ambiental de duas empresas

Mestrado em Engenharia Química - Ramo Tecnologias de Protecção Ambiental

Melhoria do processo produtivo

A dissertação descreve o levantamento e otimização do processo de fabrico de uma peça plástica para um automóvel. A otimização deste processo produtivo tem em vista a rentabilização de recursos humanos, a redução de custos associados e a redução de atividades ao longo do processo, tais como armazenamento de produto semiacabado, uma vez que este deixa de existir, a eliminação de fluxos logísticos e a eliminação do posto de montagem de componentes desta peça. A metodologia utilizada neste projeto centra-se na aplicação de ferramentas que permitem a análise e melhoria de processos produtivos, tais como o diagrama de processo, o diagrama spaghetti, o PDCA, a cronometragem dos tempos por tarefa e a aplicação de uma heurística para o balanceamento do futuro posto de trabalho da peça em estudo. O diagrama de processo, o diagrama de spaghetti e a cronometragem dos tempos por tarefas mostraram o estado atual do processo produtivo. Da análise do atual estado verifica-se que existe muito desperdício de mão-de-obra nas duas estações de trabalho, injeção e montagem. A eliminação do posto de trabalho exclusivo para montagem e junção dos processos de injeção e montagem no mesmo posto de trabalho, com a aplicação de uma heurística para balanceamento do novo posto de trabalho, demonstra que os ganhos são muito significativos. A aplicação do ciclo PDCA, na base da qual está a elaboração de um plano de ações, tornará esta mudança possível e bem-sucedida. A intenção deste projeto é demonstrar que o estado atual pode sempre ser melhorado se se usarem as ferramentas corretas para análise e proposta de melhorias que trarão ganhos à empresa a curto prazo. Usando esta sugestão, a empresa poderá dar início a um novo ciclo em que o espírito de melhoria esteja presente todos os dias em toda a organização.

As PPP e os processos tradicionais de contratação pura: vantagens e desvantagens

Mestrado em Engenharia Civil – ramo Tecnologia e Gestão das Construções