A importância do contrato de compra e venda internacional de mercadorias pelo empresariado de Cabinda em Angola

Dissertação de Mestrado apresentado ao Instituto Superior de Contabilidade e Administração do Porto para obtenção de grau de Mestre em Empreendedorismo e Internacionalização, sob a orientação da Professora Doutora Manuela Maria Ribeiro da Silva Patrício

Análise de Desempenho e Recomendação para Soluções IVR

Mestrado em Engenharia Informática, Área de Especialização em Tecnologias do Conhecimento e da Decisão

Consultoria de gestão numa entidade do setor não lucrativo

Relatório de Estágio apresentado ao Instituto de Contabilidade e Administração do Porto para a obtenção do grau de Mestre em Contabilidade e Finanças, sob orientação da Professora Doutora Amélia Silva

A importância das consultoras no processo de internacionalização das micro, pequenas e médias empresas em Portugal

Relatório de Estágio Apresentado ao Instituto de Contabilidade e Administração do Porto para a obtenção do grau de Mestre em Empreendedorismo e Internacionalização, sob orientação da Mestre Inês Veiga Pereira

Redes de distribuição de gás natural: projeto e desenvolvimento

Atualmente o gás natural é a principal fonte de energia utilizada pela maioria dos europeus nos setores doméstico, terciário e industrial. É considerado a alternativa energética do futuro e a mais ecologicamente correta de que podemos dispor, numa escala compatível com as elevadas necessidades energéticas da Humanidade a nível global. Aliado a estes factos, surgem cada vez mais regras de boa prática, normas e legislação, nomeadamente especificações técnicas de forma a regular o setor e dotar as entidades intervenientes na conceção e controlo de uma instalação de rede de gás, de um conhecimento mais detalhado e atualizado sobre esta matéria. Esta dissertação pretende assim contribuir para a melhoria e modernização do desempenho de todos os que exercem funções neste setor, com vista ao aperfeiçoamento da qualidade e utilidade dos seus serviços. Este trabalho reúne o conjunto de informação técnica presente na legislação e normas de forma a preencher a eventual falha do conhecimento neste ramo por parte destes profissionais dotando-os de um conhecimento mais aprofundado, de modo a que possam executar corretamente e de forma eficaz o seu trabalho. Por outro lado, esta dissertação tem como objetivo o projeto e desenvolvimento de uma rede de distribuição de gás natural aplicado a três redes concretas: rede de distribuição, edifício e moradia. A conceção do projeto de instalação de gás inicia-se com a recolha de informação, seguindo-se o desenvolvimento do estudo do traçado. Assim, estão reunidas as condições para dimensionar e providenciar a escolha de materiais mais adequados para a execução da obra. A metodologia de dimensionamento adotada teve por base a equação dos gases perfeitos e a fórmula de Renouard simplificada, encontrando-se implementada numa folha de cálculo. Esta ferramenta de cálculo aliada à metodologia permite realizar de forma expedita o correto dimensionamento de uma rede de gás, bem como apurar se a velocidade de escoamento se encontra em conformidade com o definido no projeto.

Smart Grid Market Using Joint Energy and Ancillary Services Bids

The power systems operation in the smart grid context increases significantly the complexity of their management. New approaches for ancillary services procurement are essential to ensure the operation of electric power systems with appropriate levels of stability, safety, quality, equity and competitiveness. These approaches should include market mechanisms which allow the participation of small and medium distributed energy resources players in a competitive market environment. In this paper, an energy and ancillary services joint market model used by an aggregator is proposed, considering bids of several types of distributed energy resources. In order to improve economic efficiency in the market, ancillary services cascading market mechanism is also considered in the model. The proposed model is included in MASCEM – a multi-agent system electricity market simulator. A case study considering a distribution network with high penetration of distributed energy resources is presented.

Analysis of Consumption Data to Detect Commercial Losses Using Performance Evaluation Methods in a Smart Grid

Electric power networks, namely distribution networks, have been suffering several changes during the last years due to changes in the power systems operation, towards the implementation of smart grids. Several approaches to the operation of the resources have been introduced, as the case of demand response, making use of the new capabilities of the smart grids. In the initial levels of the smart grids implementation reduced amounts of data are generated, namely consumption data. The methodology proposed in the present paper makes use of demand response consumers’ performance evaluation methods to determine the expected consumption for a given consumer. Then, potential commercial losses are identified using monthly historic consumption data. Real consumption data is used in the case study to demonstrate the application of the proposed method.

An approach for automated service selection and ranking using services choreography

In today’s highly competitive market, it is critical to provide customers services with a high level of configuration to answer their business needs. Knowing in advance the performance associated with a specific choreography of services (e.g., by taking into account the expected results of each component service) represents an important asset that allows businesses to provide a global service tailored to customers’ specific requests. This research work aims at advancing the state-of-the-art in this area by proposing an approach for service selection and ranking using services choreography, predicting the behavior of the services considering customers’ requirements and preferences, business process constraints and characteristics of the execution environment.

Assessing and comparing the total antioxidant capacity of commercial beverages: application to beers, wines, waters and soft drinks using TRAP, TEAC and FRAP methods.

This work measures and tries to compare the Antioxidant Capacity (AC) of 50 commercial beverages of different kinds: 6 wines, 12 beers, 18 soft drinks and 14 flavoured waters. Because there is no reference procedure established for this purpose, three different optical methods were used to analyse these samples: Total Radical trapping Antioxidant Parameter (TRAP), Trolox Equivalent Antioxidant Capacity (TEAC) and Ferric ion Reducing Antioxidant Parameter (FRAP). These methods differ on the chemical background and nature of redox system. The TRAP method involves the transfer of hydrogen atoms while TEAC and FRAP involves electron transfer reactions. The AC was also assessed against three antioxidants of reference, Ascorbic acid (AA), Gallic acid (GA) and 6-hydroxy-2,5,7,8-tetramethyl- 2-carboxylic acid (Trolox). The results obtained were analyzed statistically. Anova one-way tests were applied to all results and suggested that methods and standards exhibited significant statistical differences. The possible effect of sample features in the AC, such as gas, flavours, food colouring, sweeteners, acidity regulators, preservatives, stabilizers, vitamins, juice percentage, alcohol percentage, antioxidants and the colour was also investigated. The AC levels seemed to change with brand, kind of antioxidants added, and kind of flavour, depending on the sample. In general, higher ACs were obtained for FRAP as method, and beer for kind of sample, and the standard expressing the smaller AC values was GA.

The effect of method, standard and sample components on the total antioxidant capacity of commercial waters assessed by optical conventional assays

The total antioxidant capacity (TAC) of 28 flavoured water samples was assessed by ferric reducing antioxidant potential (FRAP), oxygen radical absorbance capacity (ORAC), trolox equivalent antioxidant capacity (TEAC) and total reactive antioxidant potential (TRAP) methods. It was observed that flavoured waters had higher antioxidant activity than the corresponding natural ones. The observed differences were attributed to flavours, juice and vitamins. Generally, higher TAC contents were obtained on lemon waters and lower values on guava and raspberry flavoured waters. Lower and higher TACs were obtained by TRAP and ORAC method, respectively. Statistical analysis suggested that vitamins and flavours increased the antioxidant content of the commercial waters.

RoutesMobilityModel: easy realistic mobility simulation using external information services

Workshop on ns-3 (WNS '15). 13, May, 2015. Castelldefels, Spain.

Standard commercial education robotic platform: intermediate solution to teaching robotics

Teaching robotics to students at the beginning of their studies has become a huge challenge. Simulation environments can be an effective solution to that challenge where students can interact with simulated robots and have the first contact with robotic constraints. From our previous experience with simulation environments it was possible to observe that students with lower background knowledge in robotics where able to deal with a limited number of constraints, implement a simulated robotic platform and study several sensors. The question is: after this first phase what should be the best approach? Should the student start developing their own hardware? Hardware development is a very important part of an engineer's education but it can also be a difficult phase that could lead to discouragement and loss of motivation in some students. Considering the previous constraints and first year engineering students’ high abandonment rate it is important to develop teaching strategies to deal with this problem in a feasible way. The solution that we propose is the integration of a low-cost standard robotic platform WowWee Rovio as an intermediate solution between the simulation phase and the stage where the students can develop their own robots. This approach will allow the students to keep working in robotic areas such as: cooperative behaviour, perception, navigation and data fusion. The propose approach proved to be a motivation step not only for the students but also for the teachers. Students and teachers were able to reach an agreement between the level of demand imposed by the teachers and satisfaction/motivation of the students.

Rede de Calor – Uma Solução a Biomassa para um Complexo de Hóteis

O recurso às energias renováveis é na actualidade um tema que atinge um grau de importância primordial face á crescente preocupação com o meio ambiente e o impacto negativo, que a produção de energia com base em combustíveis fósseis tem. Esta importância aliada a uma tendência cada vez maior para a criação de soluções de produção sustentável de energia, tem obrigado ao desenvolvimento desta vertente do sector energético e ao estudo e consequentemente implementação de soluções integradas que permitam uma economia competitiva. Os hotéis, sendo estabelecimentos comerciais que desenvolvem uma actividade que envolve, na generalidade, um nível de consumo energético considerável para garantir os seus serviços básicos de acomodação e lazer, tornam-se por excelência alvos primordiais no que concerne ao seu elevado potencial de poupança de energia. O ramo da hotelaria, dada a sua especificidade e a natureza dos edifícios que comporta, torna-os em excelentes candidatos para análise e optimização energética, e como tal um alvo de negócio para as empresas de comercialização de poupanças energéticas. As empresas dedicadas aos serviços de energia são conhecidas por ESCO (Energy Service Company ou Energy Savings Company). A sua actividade tem por base apresentar soluções de energia, nomeadamente a implementação de projectos de poupança energética que podem englobar produção, conservação e fornecimento de energia, bem como gestão de risco associada. O objectivo principal é apresentar soluções de optimização e eficiência energética levando á sua implementação em casos reais de exploração em edifícios ou sectores específicos, rentabilizando o investimento e partilhando o lucro dessa rentabilização com os clientes. No caso específico dos hotéis, mais concretamente um complexo de hotéis, como o estudado neste trabalho, esta análise pretende elaborar uma caracterização das necessidades energéticas do sector e apresentar um conjunto de soluções energéticas adequadas à realidade hoteleira. É também objecto de análise, toda a aproximação de um modelo de negócio energético a explorar por uma ESCO. O presente trabalho, realizado no âmbito da parceria entre a Gebio e a Confraria do Bom Jesus, tem por objectivo demonstrar as bases do contracto de performance entre uma empresa ESCO (Gebio – empresa concessionária do projecto) e um complexo de hotéis (constituído pelo Hotel do Lago, Hotel do Parque e Hotel do Templo), com vista a optimizar os consumos energéticos para a produção de energia térmica capaz de corresponder às necessidades do complexo. Foi desenvolvido um estudo completo das necessidades térmicas do complexo, com vista a projectar uma solução integrada de produção de energia térmica, com recurso a uma caldeira de biomassa, para os hotéis. Foi realizado um levantamento extensivo dos consumos e custos energético do complexo, nomeadamente para as águas quentes sanitárias. Desta análise obtiveram-se os custos reais do sistema e com os mesmos foi possível, numa primeira fase, elaborar os diversos projectos, hidráulico, eléctricos e civil, de forma a se definir a solução base e quais os orçamentos previstos para a instalação de um sistema de produção a biomassa, e numa segunda fase foi estudada a viabilidade da assinatura de um contracto de performance entre a ESCO e o complexo de hotéis.

Validation of QuEChERS method for organochlorine pesticides analysis in tamarind (Tamarindus indica) products: Peel, fruit and commercial pulp

In this study a citrate-buffered version of QuEChERS (Quick, Easy, Cheap, Effective, Rugged and Safe) method for determination of 14 organochlorine pesticides (OCPs) residues in tamarind peel, fruit and commercial pulp was optimized using gas chromatography (GC) coupled with electron-capture detector (ECD) and confirmation by GC tandem mass spectrometry (GC–MS/MS). Five procedures were tested based on the original QuEChERS method. The best one was achieved with increased time in ultrasonic bath. For the extract clean-up, primary secondary amine (PSA), octadecyl-bonded silica (C18) and magnesium sulphate (MgSO4) were used as sorbents for tamarind fruit and commercial pulp and for peel was also added graphitized carbon black (GCB). The samples mass was optimized according to the best recoveries (1.0 g for peel and fruit; 0.5 g for pulp). The method results showed the matrix-matched calibration curve linearity was r2 > 0.99 for all target analytes in all samples. The overall average recoveries (spiked at 20, 40 and 60 μg kg−1) have been considered satisfactory presenting values between 70 and 115% with RSD of 2–15 % (n = 3) for all analytes, with the exception of HCB (in peel sample). The ranges of limits of detection (LOD) and quantification (LOQ) for OCPs were for peel (LOD: 8.0–21 μg kg−1; LOQ: 27–98 μg kg−1); for fruit (LOD: 4–10 μg kg−1; LOQ: 15–49 μg kg−1) and for commercial pulp (LOD: 2–5 μg kg−1; LOQ: 7–27 μg kg−1). The method was successfully applied in tamarind samples being considered a rapid, sensitive and reliable procedure.

New approach for vitamin E extraction in rainbow trout flesh: Application in fish fed commercial and red seaweed-supplemented diets

A vitamin E extraction method for rainbow trout flesh was optimized, validated, and applied in fish fed commercial and Gracilaria vermiculophylla-supplemented diets. Five extraction methods were compared. Vitamers were analyzed by HPLC/DAD/fluorescence. A solid-liquid extraction with n-hexane, which showed the best performance, was optimized and validated. Among the eight vitamers, only α- and γ-tocopherol were detected in muscle samples. The final method showed good linearity (>0.999), intra- (<3.1%) and inter-day precision (<2.6%), and recoveries (>96%). Detection and quantification limits were 39.9 and 121.0 ng/g of muscle, for α-tocopherol, and 111.4 ng/g and 337.6 ng/g, for γ-tocopherol, respectively. Compared to the control group, the dietary inclusion of 5% G. vermiculophylla resulted in a slight reduction of lipids in muscle and, consequently, of α- and γ-tocopherol. Nevertheless, vitamin E profile in lipids was maintained. In general, the results may be explained by the lower vitamin E level in seaweed-containing diet. Practical Applications: Based on the validation results and the low solvent consumption, the developed method can be used to analyze vitamin E in rainbow trout. The results of this work are also a valuable information source for fish feed industries and aquaculture producers, which can focus on improving seaweed inclusion in feeds as a source of vitamin E in fish muscle and, therefore, take full advantage of all bioactive components with an important role in fish health and flesh quality.