828 resultados para Transition management
Employee Readiness For Change : Utilizing The Theory Of Planned Behavior To Inform Change Management
Resumo:
This paper consists of a detailed case narrative on how a leading Australian Finance organisation has utilised contemporary Business Process Management (BPM) concepts for improving the IT incident management processes within the whole organisation. The target audience includes practitioners who are interested in BPM case studies and Academics who may be seeking case studies for innovative teaching practices.