Toiminta, valta ja kokemus organisaation muutoksessa : Tutkimus kolmesta suuryrityksestä

Action, Power and Experience in Organizational Change - A Study of Three Major Corporations This study explores change management and resistance to change as social activities and power displays through worker experiences in three major Finnish corporations. Two important sensitizing concepts were applied. Firstly, Richard Sennett's perspective on work in the new form of capitalism, and its shortcomings - the lack of commitment and freedom accompanied by the disruption to lifelong career planning and the feeling of job insecurity - offered a fruitful starting point for a critical study. Secondly, Michel Foucault's classical concept of power, treated as anecdotal, interactive and nonmeasurable, provided tools for analyzing change-enabling and resisting acts. The study bridges the gap between management and social sciences. The former have usually concentrated on leadership issues, best practices and goal attainment, while the latter have covered worker experiences, power relations and political conflicts. The study was motivated by three research questions. Firstly, why people resist or support changes in their work, work environment or organization, and the kind of analyses these behavioural choices are based on. Secondly, the kind of practical forms which support for, and resistance to change take, and how people choose the different ways of acting. Thirdly, how the people involved experience and describe their own subject position and actions in changing environments. The examination focuses on practical interpretations and action descriptions given by the members of three major Finnish business organizations. The empirical data was collected during a two-year period in the Finnish Post Corporation, the Finnish branch of Vattenfal Group, one of the leading European energy companies, and the Mehiläinen Group, the leading private medical service provider in Finland. It includes 154 non-structured thematic interviews and 309 biographies concentrating on personal experiences of change. All positions and organizational levels were represented. The analysis was conducted using the grounded theory method introduced by Straus and Corbin in three sequential phases, including open, axial and selective coding processes. As a result, there is a hierarchical structure of categories, which is summarized in the process model of change behaviour patterns. Key ingredients are past experiences and future expectations which lead to different change relations and behavioural roles. Ultimately, they contribute to strategic and tactical choices realized as both public and hidden forms of action. The same forms of action can be used in both supporting and resisting change, and there are no specific dividing lines either between employer and employee roles or between different hierarchical positions. In general, however, it is possible to conclude that strategic choices lead more often to public forms of action, whereas tactical choices result in hidden forms. The primary goal of the study was to provide knowledge which has practical applications in everyday business life, HR and change management. The results, therefore, are highly applicable to other organizations as well as to less change-dominated situations, whenever power relations and conflicting interests are present. A sociological thesis on classical business management issues can be of considerable value in revealing the crucial social processes behind behavioural patterns. Keywords: change management, organizational development, organizational resistance, resistance to change, change management, labor relations, organization, leadership

De la diversité des équipes : étude du rôle des vecteurs de failles sur la performance.

Malgré que plus de 50 ans nous séparent des premières études empiriques s’attardant à la diversité dans les équipes de travail, il demeure difficile de tirer des conclusions claires et cohérentes quant à la nature et à la direction des relations qu’elle entretient avec la performance groupale. Ce constat a amené de nombreux auteurs à formuler diverses recommandations visant à sortir le domaine de recherche de l’impasse. Dans un contexte où, d’une part, les organisations tendent à s’appuyer de plus en plus sur des équipes afin d’assurer leur efficacité et, d’autre part, la diversité ne cesse de s’accroitre au rythme de l’immigration et de la spécialisation du savoir, il devient particulièrement pertinent de poursuivre les efforts de recherche en fonction de ces recommandations afin de clarifier les impacts de la diversité sur la performance. La présente thèse s’inscrit dans un courant de recherche en pleine croissance qui répond aux appels des chercheurs du domaine et qui vise à évaluer les effets de la structure de la diversité plutôt qu’uniquement ceux de la quantité de diversité dans les équipes. La théorie des vecteurs de failles (Lau & Murnighan, 1998), qui sont des lignes hypothétiques divisant les membres d’une équipe lorsque des caractéristiques de diversité concordent et créent des sous-groupes homogènes, constitue une avancée majeure à cet effet. Toutefois, certains résultats empiriques contradictoires à son sujet mettent en lumière l’importance de prendre en considération l’ensemble des recommandations qui ont été formulés à l’intention des chercheurs du domaine de la diversité. À travers la lentille des vecteurs de failles, la thèse vise à approfondir notre compréhension du rôle de la diversité sur la performance des équipes en mettant en pratique ces diverses recommandations, qui invitent à examiner le rôle des mécanismes médiateurs ainsi que des effets modérateurs pouvant intervenir dans cette relation, à préciser les typologies employées et à prendre en considération l’influence du contexte dans lequel évoluent les équipes de travail. Le premier article constitue un effort de synthèse empirique cherchant à préciser les effets différenciés que peuvent avoir divers types de failles sur divers types de performance et à évaluer le rôle modérateur que joue le type d’équipe étudié dans ces relations. Les résultats de la méta-analyse, menée à l’aide d’un échantillon de 38 études comprenant 3046 équipes, viennent nuancer ceux précédemment rapportés dans la documentation scientifique et montrent que les failles ont un effet négatif sur la performance comportementale mais pas sur la performance de résultats. De plus, le type d’équipe modère cette relation de sorte que celle-ci est plus fortement négative pour les équipes de projet et les équipes de gestion. Le deuxième article évalue empiriquement l’effet des vecteurs de faille informationnels sur une dimension spécifique de la performance, l’adaptabilité d’équipe, en examinant le rôle médiateur de la coordination implicite ainsi que l’effet modérateur de la clarté des rôles et responsabilités. Une analyse de médiation modérée auprès d’un échantillon de 14 équipes de projet révèle que la coordination implicite médie la relation négative entre les vecteurs de faille informationnels et l’adaptabilité d’équipe. De plus, cette relation est plus fortement négative lorsque les rôles et responsabilités des équipiers sont clairs ou très clairs. Les implications théoriques et pratiques des résultats obtenus sont discutées.

Análisis de la incidencia de las relaciones entre la OTAN y Rusia en materia de seguridad en Europa Oriental. Periodo 1997-2008

Desde la disolución de la Unión Soviética, los países de Europa Oriental, en particular Ucrania y Bielorrusia, son partícipes de una disputa por el liderazgo de la región entre la OTAN y Rusia. Esta disputa presenta una paradoja para los países en cuestión, ya que mientras se ven imposibilitados para cambiar el estado de estas relaciones, éstas afectan directamente la seguridad nacional de los mismos. La lucha por el poder y la búsqueda de los intereses particulares han generado que esta zona se convierta en un espacio altamente influenciado tanto por la OTAN como por Rusia, lo cual ha hecho que la suerte de esta región dependa de terceros y no de sus propios gobiernos.

Encounters with 'strangers' : towards dialogical ethics in English language education

This article takes the inquiry into 'nativeness' and 'non-nativeness' to the level of developing an ethical framework for professional practice in English language education. In so doing, our aim is firstly to use the 'sociology of the stranger' as a framework to problematize discourses on the Other and Othering. We shall argue that these discourses are sedimented in the modernist project of perpetual purification in which "order making ... becomes indistinguishable from announcing ever new abnormalities, drawing ever new dividing lines, identifying and setting apart ever new strangers" (Bauman, 1997, p. 11). Our next step is to open up the possibility of transcending these discourses in education through a dialogical ethics of respecting the otherness in the Other. Pedagogy based on the ethics of dialogical recognition emphasizes the value of difference in learning through the 'surplus of vision' that the Other provides for constructing new meanings and new ways to mean (Bakhtin, 1981; Levinas, 1969). The recognition of 'the foreigner in the self' has significant pedagogical implications for language educators and marks the movement from ethics to politics.

Mitos hispânicos no romance histórico brasileiro: uma leitura de O Chalaça (1994) e de O feitiço da ilha do Pavão (1997)

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Figuras fulgurantes: a geometrização do espaço Llansol

Os pregos na erva (1962), the first book by Maria Gabriela Llansol, presents us several textures and pictures that break the dividing lines of both textual and imaging spaces due to the figurative compositional process that stands within the literary universe, coloring it with words. The short stories found in this book are based on minimum action that silences the voices of the characters, expanding some other composition, a new course, not in the order of the narrative continuum, but of the textual one. The three short stories to be analyzed (“Intróito”, “A casa às avessas” e “A manhã morta”) are highlighted due to the meaningful incidence of poetic colors that set representation and the motionless universe of narrative on the move, due to the dialogue established with painting, especially with the pictures by Amadeo Modigliani (“Young Brunette”) and Picasso (“Child holding a dove”). Thus, the lines of writing and the geometric ones of painting cross with each other and draft triangles and circles, being responsible for figures that go beyond figurative language and, by doing so, making the suggested images of textuality’s “fulgor” stronger.

Greater Europe. Putin's vision of European (dis)integration. OSW Study 46/2013

On several occasions since 2001 Vladimir Putin has raised the concept of ‘Greater Europe’, a partly-integrated common space comprising mainly Russia and the European Union. This concept has never been recast into a detailed political programme. While it has been championed as‘a Europe without dividing lines’, the concept would in practice permanently split Europe into two geopolitical blocs – the Western bloc of the European Union, with Germany in the dominant role, and the Eastern bloc, consisting of the emerging Eurasian Union, with Russia in a hegemonic position. In recent years Russia has undertaken a number of initiatives aimed at implementing some elements of the concept. However, most of these have failed to become reality. In this context, we should expect Russia’s policy to focus on implementing its priority project of Eurasian integration, based on the structures of the Customs Union/the Eurasian Union. The Greater Europe project, on the other hand, will be postponed until the time when, as Moscow believes, a weakened EU will be ready to accept Russian proposals.

Population Scenarios for South Mediterranean Countries 2010-2050. MEDPRO Report No. 2, August 2012

The European Neighbourhood Policy (ENP) and its follow-up, the Union for the Mediterranean (UfM), were created in 2004 and 2008 to strengthen the prosperity, stability and security of all countries and avoid the emergence of new dividing lines between the EU and 16 neighbouring countries, including south Mediterranean countries (SMCs). Demographic factors in both EU and neighbouring countries will influence this goal. This report describes four population growth scenarios for SMCs, obtained using the MEDPRO economic-political development framework on how indicators of fertility, mortality and international migration might change if people in SMCs were to live in different macroeconomic and political contexts. Qualitative scenarios were then operationalized leading to four different quantitative scenarios using assumptions about possible trends in indicators of fertility, mortality and international migration. The paper concludes by reflecting on the results in light of recent political developments in the region.

Across the dividing range - bridging the divides: Pharmacy opportunities across the hospital/community and inter-professional divides in rural and remote Australia

Rural and remote areas of Australia offer many opportunities for innovation in healthcare services. Some true healthcare 'network' models based around rural pharmacy can be established and evaluated. The lines between community and hospital pharmacy are often blurred and communication between health professionals enhanced. The blurring divide between hospital and community pharmacy in rural and remote areas has provided significant advances in practice. Projects have been set up to investigate the feasibility of community pharmacists integrating care for patients. These projects take advantage of the dual roles and the enhanced interaction between pharmacists and other health professionals in the bush. Opportunities for provision of clinical services beyond the traditional supply role have been taken in a number of remote communities