Russian mobile telecommunications market: players and trends

Objective of this work was to clarify the competitive situation of Russian mobile telecommunications market: who are the main players, are there many regional operators, what is the possibility of new entrants and how intensive is the competition. In the beginning the history of Russian mobile telecommunications sector is described. In the next chapter environmental factors of the market are examined with the help of PESTEL analysis. After that, players of the market are introduced to ease the following of next chapters. The main theory for this work was industry analysis of five competitive forces by Michael Porter, which is presented before the theory related industry analysis of Russian mobile telecommunications industry. Research for the industry analysis is mainly based on up-to-date articles describing Russian market. As a result of the industry analysis, competitive situation of Russian mobile telecommunications industry and the future prospects are described with the help of factors coming from the PESTEL-analysis. Finally development and future prospects for Russian 3G are reported. As a result of this work, it can be said that Russian mobile telecommunications market is not likely to maintain the growth of previous years, because the market is near saturation. According to passive SIM-cards it has already received saturated. The saturation will also make the market share game between operators more volatile. The market is dominated by three national operators that covered 88% of the income in the first half of 2007. In addition to these three, there are also several regional operators. Structure of the market is likely to consolidate.

Marketing strategy for a GSM phone service. Target market, St. Petersburg Russia. Case MegaFon

Tämä pro gradu tutkielma esittää markkinointistrategian digitaaliselle matkapuhelinpalvelulle penetroiduttaessa uusille markkinoille. MegaFon on uuden sukupolven mobiilioperaattori, jolla on lukuisia teknlogiaan perustuvia etuisuuksia puolellaan. Markkinointistrategian perusteena asiakkaat on määritelty, paikallistettu ja analysoitu. Tämän lisäksi, palvelun positiointi, hinnoittelu- ja jakelukanavavaihtoehdot on myöskin analysoitu ja määritelty. Menestystekijöihin liittyvät kysymykset, myynnin jälkeiseen toimintaan liittyvät asiat on myös tutkittu. Teoreettiset aspektit liittyvät pääsääntöisesti uuden palvelun ja palveluiden lanseeramiseen (palvelu, palvelun elinkaariajattelu), niiden markkinointistrategioihin lanseerausvaiheessa ja markkinointikanavien päättämiseen. Tutkimuksessa on selitetty MegaFonin ennustamis- ja lähestymistavat, joilla on valotettu todellista markkinatilannetta. Tämän tutkielman informaatio on kerätty useista lähteistä, kuten: yleistä aiheeseen liittyvää kirjallisuutta, sisäisiä raportteja ja Megafonin materiaalia, yhteistyökumppaneiden aineistoa, Internettia ja muuta saatavilla olevaa materiaalia. Tuloksena on määritelty päätöksenteon avainkohdat ja osaltaan perinteiset lähestymistavat on kyseenalaistettu.

Mobile banking in developing countries

This Master’s thesis examines the feasibility of eBusiness in developing countries by looking at the current mobile banking solutions. The research involved reviewing literature that was relevant to the research questions. It was discovered that the Wizzit and M-PESA are the current solutions to mobile banking. Furthermore, it was found out that the Wizzit and M-PESA were either transformational or additive. Additive mobile banking is the use of mobile phones as a channel to provide services to existing customers within financial institutions. Transformational mobile banking extends financial services to the unbanked. The results of the thesis are M-PESA works with only Safaricom while on the other hand Wizzit has compatibility with any mobile operator. The other result is that both M-PESA and Wizzit are transformational mobile banking technologies at the sametime Wizzit is an Additive mobile banking technology. Wizzit can provide financial services to both the unbanked and existing bank customers. It can be said the merits of Wizzit outweigh those of M-PESA which makes Wizzit better.

Neighbour list optimization for real LTE radio network

With the increasing complexity of current networks, it became evident the need for Self-Organizing Networks (SON), which aims to automate most of the associated radio planning and optimization tasks. Within SON, this paper aims to optimize the Neighbour Cell List (NCL) for Long Term Evolution (LTE) evolved NodeBs (eNBs). An algorithm composed by three decisions were were developed: distance-based, Radio Frequency (RF) measurement-based and Handover (HO) stats-based. The distance-based decision, proposes a new NCL taking account the eNB location and interference tiers, based in the quadrants method. The last two algorithms consider signal strength measurements and HO statistics, respectively; they also define a ranking to each eNB and neighbour relation addition/removal based on user defined constraints. The algorithms were developed and implemented over an already existent radio network optimization professional tool. Several case studies were produced using real data from a Portuguese LTE mobile operator. © 2014 IEEE.

Viestintä- ja henkilöhakupalvelu liikkuville käyttäjille

Matkapuhelin on nopeasti muuttunut puhevälineestä monipuoliseksi kommunikointilaitteeksi, joka mahdollistaa eri tyyppisten yhteydenpitomenetelmien käytön suurelle osalle maailman väestöä. Nykyään palvelusovellusten toteuttaminen matkapuhelimiin on mahdollista myös muille osapuolille kuin matkapuhelimien valmistajille. Tässä diplomityössä esitellään matkapuhelinoperaattorin toteuttama viestintä- ja henkilöhakupalvelu liikkuville käyttäjille, joka yhdistää yhden mobiilipalvelun alle henkilöstöhakupalvelun sekä useita viestintämenetelmiä. Diplomityössä esiteltävä mobiilipalvelu on toteutettu WAP-teknologian avulla. Mobiilipalvelu on osa TeliaSoneralla palvelukonseptina toteutettua SME-viestintäjärjestelmää (Smart Messaging Exchange), jonka tavoitteena on pilotoida viestintä- ja läsnäolotietopalveluita. Tässä diplomityössä esitellään SME-viestintäjärjestelmä keskittyen sen WAP-palveluun ja WAP-palvelun toteuttamisessa käytettyihin tekniikoihin. Diplomityön työosuutena on SME-viestintäjärjestelmän WAP-palvelun toteuttaminen.

Gestão da satisfação e fidelidade do cliente : um estudo dos fatores que influenciam na satisfação e fidelidade dos clientes corporativos de telefonia celular

The competition in the telecommunications industry has grown in Brazil since the privatization, forcing companies that are active in the market to a growing commitment to quality products and services in order to survive. In this context, this work aims to understand the main factors that influence the degree of satisfaction exists in respect of a mobile operator with its corporate customers. The research covered theoretical concepts and analytical models of quality management system and models of indices related to the measurement of customer satisfaction. For the field research was carried out in a practical application of the main approaches based on this thesis by a case study in corporate segment, through a questionnaire applied to 10 consultants and 40 corporate customers of that company. Comparing the results of research with the consultants and corporate clients there is the concern of respondents to the indicators that comprise the constructs of customer satisfaction, commitment calculated, the price index and the handling of complaints, denoting the dissatisfaction of the general assessment for corporate customers with the carrier, against its current expectations. It is concluded that the mobile operator of the telecommunications industry have a big challenge, after ten years of privatization and consequently the period of rapid expansion of customer base and with the depleted, retain corporate customers as highly strategic, thus avoiding that migrate to other companies. We emphasize the need for further research and analysis of different approaches through research and using the same models to specifically evaluate and measure customer satisfaction of mobile enterprise, to adjust the model to the national market. Finally, we suggest the creation of an effective customer loyalty program with a strategy of relationship and specific to the corporate sector of mobile telephony

Despliegue de una red de acceso radio en comunicaciones móviles

En el mundo actual el uso de la telefonía móvil ha desbancado a la telefonía fija, creando la necesidad en los usuarios de estar conectados independientemente del lugar en el que se encuentren. Esto provoca que las compañías telefónicas estén cada vez más preocupadas por mejorar y renovar sus redes de comunicaciones para proporcionar sus servicios con cada vez mayor calidad. En este proyecto se estudiara la forma en la que un gran operador mantiene su red actualizada y se detallaran los trabajos necesarios para que su red se mantenga actualizada y no se encuentren equipos obsoletos dentro de su arquitectura. Se describirá el procedimiento mediante el cual una operadora de telefonía móvil ha llevado a cabo la renovación de los equipos de su red de acceso. A lo largo del proyecto se describirán los diferentes tipos de escenarios y las distintas soluciones adoptadas a implementar en dichos escenarios. De la misma forma se describirá el tipo de equipo instalado, indicando las diferentes tarjetas que lo forman y sus diferentes funcionalidades. Se describirán las acciones llevadas a cabo por el grupo de O&M de integración mediante las cuales se retirara el equipo antiguo y se instalara el nuevo impactando lo menos posible en la red del operador. ABSTRACT. In today's world the use of mobile phones has replaced fixed lines, creating the need for users to stay connected no matter where they are located. This causes the phone companies are increasingly concerned with improving and renovating their communications networks to provide services with increasing quality. In this project the way in which a large network operator maintains their network updated and detailing the work required to keep it updated and with no obsolete equipment in its architecture are be considered. The process by which a mobile operator has undertaken the renovation of the computers on your network access will be described. Throughout the project the different types of scenarios and different solutions adopted to implement these scenarios are described. Likewise the type of installed equipment is also described, indicating the different cards that form it and its various functions. Actions carried out by the group of O & M of integration by which the old equipment is retired and the new install as little as possible impact on the operator's network will be described.

Pico Cell Integration to Operator’s Incident Management Process

Mobile network coverage is traditionally provided by outdoor macro base stations, which have a long range and serve several of customers. Due to modern passive houses and tightening construction legislation, mobile network service is deteriorated in many indoor locations. Typically, solutions for indoor coverage problem are expensive and demand actions from the mobile operator. Due to these, superior solutions are constantly researched. The solution presented in this thesis is based on Small Cell technology. Small Cells are low power access nodes designed to provide voice and data services.. This thesis concentrates on a specific Small Cell solution, which is called a Pico Cell. The problem regarding Pico Cells and Small Cells in general is that they are a new technological solution for the mobile operator, and the possible problem sources and incidents are not properly mapped. The purpose of this thesis is to figure out the possible problems in the Pico Cell deployment and how they could be solved within the operator’s incident management process. The research in the thesis is carried out with a literature research and a case study. The possible problems are investigated through lab testing. Pico Cell automated deployment process was tested in the lab environment and its proper functionality is confirmed. The related network elements were also tested and examined, and the emerged problems are resolvable. Operators existing incident management process can be used for Pico Cell troubleshooting with minor updates. Certain pre-requirements have to be met before Pico Cell deployment can be considered. The main contribution of this thesis is the Pico Cell integrated incident management process. The presented solution works in theory and solves the problems found during the lab testing. The limitations in the customer service level were solved by adding the necessary tools and by designing a working question pattern. Process structures for automated network discovery and pico specific radio parameter planning were also added for the mobile network management layer..

Low-ARPU mobile offering in the selected markets of Russia and Eurasia

Tutkimuksen tavoitteena on analysoida alhaisen tuloluokan segmentille kohdennettavaa mobiilituotetarjoomaa lähtien kohdesegmenttien määrittelystä aina suositeltavien tuoteominaisuuksien rajaamiseen. Taustatutkimuksen avulla selvitetään mobiilimarkkinoiden kehitykseen vaikuttavia tekijöitä asiakaspotentiaalin ja tulevaisuudennäkymien arvioimiseksi. Haastattelututkimuksen avulla on selvitetty kohdesegmentin mobiilipalvelujen tarvetta ja kyseisten markkinoiden tarjoamia mahdollisuuksia, jotta tähän tarpeeseen voidaan kannattavasti vastata. Mobiilipalveluiden saattamiseksi myös alhaisten tuloluokkien ulottuville, on loppuasiakkaalle mobiililiittymän hankkimisesta aiheutuva kokonaiskustannus saatava laskettua huomattavasti nykyistä alhaisemmalle tasolle. Tämä edellyttää, että operaattorin on voitava karsia omia kustannuksiaan jokaisella osa-alueella, ja kehitettävä uusia liiketoimintamalleja kannattavuuden säilyttämiseksi. Pohjimmiltaan tämä tarkoittaa sujuvaa yhteistyötä verkkojen ja mobiilipuhelinten valmistajien kanssa, huolellista markkinoiden segmentointia sekä tuotetarjooman kohdentamista.

Haptic teleoperation of mobile robots for augmentation of operator perception in environments with low-wireless signal

Wireless teleoperation of field robots for maintenance, inspection and rescue missions is often performed in environments with low wireless connectivity, caused by signal losses from the environment and distance from the wireless transmitters. Various studies from the literature have addressed these problems with time-delay robust control systems and multi-hop wireless relay networks. However, such approaches do not solve the issue of how to present wireless data to the operator to avoid losing control of the robot. Despite the fact that teleoperation for maintenance often already involves haptic devices, no studies look at the possibility of using this existing feedback to aid operators in navigating within areas of variable wireless connectivity. We propose a method to incorporate haptic information into the velocity control of an omnidirectional robot to augment the operators perception of wireless signal strength in the remote environment. In this paper we introduce a mapping between wireless signal strength from multiple receivers to the force feedback of a 6 Degree of Freedom haptic master and evaluate the proposed approach using experimental data and randomly generated wireless maps

Operator, organizational, direct support, and general support maintenance manual : camera, copying, mobile process, 208-volt, 3 phase, 60 hertz, 24 x 30 inch, Consolidated International model 1969 NSN 3610-00-400-7588 ....

"April 1971."

Operator's manual [microform] : truck tractor, line haul, 50,000 GVWR, 6 x 4, M915 (NSN 2320-01-028-4396), truck tractor, light equipment transporter (let), 56,000 CVWR, 6 x 6, w/winch, M916 (NSN 2320-01-028-4396), truck tractor, medium equipment transporter (met), 75,000 GVWR, 8 x 6, w/winch, M920 (NSN 2320-01-028-4397) : truck chassis, 75,000 BVWR, 8 x 6 for 20 ton dump truck, M917 (NSN 3806-01-028-4389), truck chassis, 56,000 GVWR, 6 x 8, for bituminous distributor truck, M918 (NSN 3805-01-028-4390), truck chassis, 75,000 GVWR, 8 x 6, for concrete mobile mixer truck, M819 (NSN 3856-01-4391).

"May 1980."

Operator's, organizational, direct support and general support maintenance manual for road equipment, roller, towed, smooth drum, vibratory, air mobile, single drum rumbler SM54A, NSN 3895-01-193-4078.

"29 May 1987."

Operator's, organizational, DS, and GS maintenance manual for mobile audio visual unit AN/MSQ-85A.

"February 1971."

Operator's manual : terminal, radio-telephone, mobile subscriber AN/VRC-97 (NSN 5820-01-246-6818) and installation kit, electronic equipment MK-2564/VRC-97 and MK-2565/VRC-97 (NSN 5820-01-246-6873).

"1 March 1989."