A CMMI-compliant requirements management and development process

Requirements Engineering has been acknowledged an essential discipline for Software Quality. Poorly-defined processes for eliciting, analyzing, specifying and validating requirements can lead to unclear issues or misunderstandings on business needs and project’s scope. These typically result in customers’ non-satisfaction with either the products’ quality or the increase of the project’s budget and duration. Maturity models allow an organization to measure the quality of its processes and improve them according to an evolutionary path based on levels. The Capability Maturity Model Integration (CMMI) addresses the aforementioned Requirements Engineering issues. CMMI defines a set of best practices for process improvement that are divided into several process areas. Requirements Management and Requirements Development are the process areas concerned with Requirements Engineering maturity. Altran Portugal is a consulting company concerned with the quality of its software. In 2012, the Solution Center department has developed and applied successfully a set of processes aligned with CMMI-DEV v1.3, what granted them a Level 2 maturity certification. For 2015, they defined an organizational goal of addressing CMMI-DEV maturity level 3. This MSc dissertation is part of this organization effort. In particular, it is concerned with the required process areas that address the activities of Requirements Engineering. Our main goal is to contribute for the development of Altran’s internal engineering processes to conform to the guidelines of the Requirements Development process area. Throughout this dissertation, we started with an evaluation method based on CMMI and conducted a compliance assessment of Altran’s current processes. This allowed demonstrating their alignment with the CMMI Requirements Management process area and to highlight the improvements needed to conform to the Requirements Development process area. Based on the study of alternative solutions for the gaps found, we proposed a new Requirements Management and Development process that was later validated using three different approaches. The main contribution of this dissertation is the new process developed for Altran Portugal. However, given that studies on these topics are not abundant in the literature, we also expect to contribute with useful evidences to the existing body of knowledge with a survey on CMMI and requirements engineering trends. Most importantly, we hope that the implementation of the proposed processes’ improvements will minimize the risks of mishandled requirements, increasing Altran’s performance and taking them one step further to the desired maturity level.

A Process Asset Library to support Software Process Improvement in Small Settings

A main factor to the success of any organization process improvement effort is the Process Asset Library implementation that provides a central database accessible by anyone at the organization. This repository includes any process support materials to help process deployment. Those materials are composed of organization's standard software process, software process related documentation, descriptions of the software life cycles, guidelines, examples, templates, and any artefacts that the organization considers useful to help the process improvement. This paper describe the structure and contents of the Web-based Process Asset Library for Small businesses and small groups within large organizations. This library is structured using CMMI as reference model in order to implement those Process Areas described by this model.

Qualifound – a modular tool developed for quality improvement in foundries

Purpose – Castings defects are usually easy to characterize, but to eradicate them can be a difficult task. In many cases, defects are caused by the combined effect of different factors, whose identification is often difficult. Besides, the real non-quality costs are usually unknown, and even neglected. This paper aims to describe the development of a modular tool for quality improvement in foundries, and its main objective is to present the application potential and the foundry process areas that are covered and taken into account. Design/methodology/approach – The integrated model was conceived as an expert system, designated Qualifound, which performs both qualitative and quantitative analyses. For the qualitative analyses mode, the nomenclature and the description of defects are based on the classification suggested by the International Committee of the Foundry Technical Association. Thus, a database of defects was established, enabling one to associate the defects with the relevant process operations and the identification of their possible causes. The quantitative analysis mode deals with the number of produced and rejected castings and includes the calculation of the non-quality costs. Findings – The validation of Qualifound was carried out in a Portuguese foundry, whose quality system had been certified according to the ISO 9000 standards. Qualifound was used in every management area and it was concluded that the application had the required technological requisites to provide the necessary information for the foundry management to improve process quality. Originality/value – The paper presents a successful application of an informatics tool on quality improvement in foundries.

Avaliação dos Processos de Software utilizando CMMI

Atualmente, as empresas distinguem-se das demais pelos produtos e serviços fornecidos com qualidade e dentro dos prazos estabelecidos. Uma empresa de desenvolvimento de software não foge a essa regra e para isso os processos envolvidos nas diversas fases de levantamento, desenvolvimento, implementação e suporte devem estar documentados, ser do conhecimento geral da Organização e colocados em prática diariamente nas diversas atividades dos colaboradores. Para isso deve contribuir uma melhoria contínua desses mesmos processos. O CMMI-DEV, Capability Maturity Model Integration for Development, possibilita a introdução de boas práticas nas diversas áreas do processo de desenvolvimento de software, mas também a avaliação dessas áreas e respetiva identificação de aspetos a necessitarem de ser melhorados ou até disseminados por toda a organização. Este trabalho envolveu efetuar uma análise teórica do CMMI-DEV e sua posterior utilização prática num ambiente de trabalho empresarial para avaliação dos processos dessa empresa. Para a concretização deste segundo aspeto, foi elaborado um questionário para avaliar os processos de uma organização, segundo o modelo CMMI-DEV 1.3, avaliada a facilidade de utilização do questionário de avaliação dos processos por parte dos inquiridos. Foi realizada ainda uma análise aos resultados obtidos nos referidos questionários.

Ulkomaalaislupaprosessin läpäisyaikojen hallinta poliisilaitoksella

Tämä diplomityö käsittelee Lappeenrannan teknillisen yliopiston ja Etelä- Karjalan poliisilaitoksen yhteistä kehitysprojektia, jonka tavoitteena oli tuottaa käytäntöön vietävissä oleva kehittämissuunnitelma ulkomaalaislupa-asioiden läpäisyaikojen hallintaan. Kehitysalueita on pyritty löytämään poliisilaitoksen henkilöstön haastatteluilla ja prosessianalyyseilla. Työ sisältää teoriaosion määräaikahallinnasta, yleiskatsauksen ulkomaalaislupa-asioista Suomessa sekä selvityksen ulkomaalaislupa-asioiden tilanteesta Etelä-Karjalan poliisilaitoksella. Työssä muodostettiin kolme kehittämisteemaa: seurannan kehittäminen, prosessien ja työtapojen kehittäminen ja yhteistyön kehittäminen. Tärkein kehittämistoimi oli Excel-pohjaisen seurantajärjestelmän suunnittelu, rakentaminen ja käyttöönottaminen. Seurantajärjestelmää voidaan hyödyntää tehtävien päivittäisessä ohjauksessa, määräaikatavoitteiden toteutumisen seurannassa sekä tilannekuvan ylläpitämisessä. Tavoitetilanteessa seurantajärjestelmän avulla hallitaan tilannetta siten, että hallitsemattomia hakemusruuhkia ei synny. Hankkeesta saatuja kokemuksia tehtäväjonojen hallinnasta ja suorituskyvyn mittaamisesta voidaan ajatella hyödynnettävän myös muissa prosesseissa.

Pituusleikkureiden 3D-suunnittelun kehittäminen

Tämä diplomityö tehtiin Valmet Technologies Oy:n Järvenpään toimipisteelle. Työn tavoitteena oli tutkia miten pituusleikkureiden 3D-suunnittelua voidaan tehostaa hyödyntämällä uuden 3D-CAD -järjestelmän ominaisuuksia optimaalisesti. Työ koostuu teoriaosuudesta, haastattelututkimuksesta sekä käytännön osuudesta. Teoriaosuudessa perehdytään pituusleikkurin toimintaan ja rakenteeseen, 3D-suunnittelun teoriaan sekä CATIA-järjestelmään. Teoriaosuudessa etsitään myös uusia näkökulmia 3D-suunnitteluun. Haastattelututkimuksessa kartoitetaan nykyinen suunnitteluprosessi, suunnittelun kehitettäviä kohteita, sekä käytössä olevia suunnittelumenetelmiä, jotka ovat todettu toimiviksi. Haastattelututkimuksessa haastatellaan Valmet Technologies Oy:n Järvenpään toimipisteessä työskenteleviä pituusleikkureiden pääsuunnittelijoita sekä heidän esimiehiään. Lisäksi erillisten haastattelujen avulla kerätään kokemuksia CATIA V6 -ohjelmiston käytöstä sekä suunnitteluohjelmiston vaihtumisesta. Käytännön osuuden tavoitteena on arvioida pituusleikkurin parametroitujen mallirakenteiden siirtämiseen sekä korjauksiin kuluvia aikamääriä kyseisiin toimenpiteisiin tarvittavien resurssien määrittämiseksi. Käytännön osuudessa siirretään kaksi Valmet OptiWin Drum Compact -pituusleikkurin parametroitua osakokonaisuutta uuteen CAD-järjestelmään ja niille suoritetaan tarvittavat korjaustoimenpiteet Tutkimuksen tulosten perusteella yhteisen mallinnusmetodologian puuttuminen on merkittävin kehityskohde suunnittelun kehittämisessä. Lopuksi luotiin kehitysehdotukset sekä implementointisuunnitelma, joiden avulla pituusleikkureiden 3D-suunnittelua voidaan kehittää ja CATIA V6 -ohjelmisto voidaan ottaa käyttöön tehokkaasti.

A geomatics-based approach for the derivation of the spatial distribution of sediment transport processes in periglacial mountain environments

Within this paper modern techniques such as satellite image analysis and tools provided by geographic information systems (GIS.) are exploited in order to extend and improve existing techniques for mapping the spatial distribution of sediment transport processes. The processes of interest comprise mass movements such as solifluction, slope wash, dirty avalanches and rock- and boulder falls. They differ considerably in nature and therefore different approaches for the derivation of their spatial extent are required. A major challenge is addressing the differences between the comparably coarse resolution of the available satellite data (Landsat TM/ETM+, 30 in x 30 m) and the actual scale of sediment transport in this environment. A three-stepped approach has been developed which is based on the concept of Geomorphic Process Units (GPUs): parameterization, process area delineation and combination. Parameters include land cover from satellite data and digital elevation model derivatives. Process areas are identified using a hierarchical classification scheme utilizing thresholds and definition of topology. The approach has been developed for the Karkevagge in Sweden and could be successfully transferred to the Rabotsbekken catchment at Okstindan, Norway using similar input data. Copyright (C) 2008 John Wiley & Sons, Ltd.

Experiences of spanish public administration in requirements management and acquisition management processes

This paper shows the main contributions of the 1st Symposium on Improvement Process Models and Software Quality of Public Administrations. The obtained results expose the need to promote the implementation of Software Maturity Models and show possible advantages of its application in software processes of Public Administrations. Specifically, it was analyzed the current status in two process areas: Requirements Management and Subcontracting Management.

Mercury in Gas Operations - Occupational Health Risk Assessment

The project goal was to determine plant operations and maintenance worker’s level of exposure to mercury during routine and non-routine (i.e. turnarounds and inspections) maintenance events in eight gas processing plants. The project team prepared sampling and analysis plans designed to each plant’s process design and scheduled maintenance events. Occupational exposure sampling and monitoring efforts were focused on the measurement of mercury vapor concentration in worker breathing zone air during specific maintenance events including: pipe scrapping, process filter replacement, and process vessel inspection. Similar exposure groups were identified and worker breathing zone and ambient air samples were collected and analyzed for total mercury. Occupational exposure measurement techniques included portable field monitoring instruments, standard passive and active monitoring methods and an emerging passive absorption technology. Process sampling campaigns were focused on inlet gas streams, mercury removal unit outlets, treated gas, acid gas and sales gas. The results were used to identify process areas with increased potential for mercury exposure during maintenance events. Sampling methods used for the determination of total mercury in gas phase streams were based on the USEPA Methods 30B and EPA 1631 and EPA 1669. The results of four six-week long sampling campaigns have been evaluated and some conclusions and recommendations have been made. The author’s role in this project included the direction of all field phases of the project and the development and implementation of the sampling strategy. Additionally, the author participated in the development and implementation of the Quality Assurance Project Plan, Data Quality Objectives, and Similar Exposure Groups identification. All field generated data was reviewed by the author along with laboratory reports in order to generate conclusions and recommendations.

Dinámica y estructura del proceso de asentamiento humano en América Latina y el Caribe: principales áreas críticas = Dynamics and structure of the human settlement process in Latin America and the Caribbean: main critical areas

Incluye Bibliografía

Critical issues in managing protected areas by multi-stakeholder participation - analysis of a process in the Swiss Alps

Balancing the frequently conflicting priorities of conservation and economic development poses a challenge to management of the Swiss Alps Jungfrau-Aletsch World Heritage Site (WHS). This is a complex societal problem that calls for a knowledge-based solution. This in turn requires a transdisciplinary research framework in which problems are defined and solved cooperatively by actors from the scientific community and the life-world. In this article we re-examine studies carried out in the region of the Swiss Alps Jungfrau-Aletsch WHS, covering three key issues prevalent in transdisciplinary settings: integration of stakeholders into participatory processes; perceptions and positions; and negotiability and implementation. In the case of the Swiss Alps Jungfrau-Aletsch WHS the transdisciplinary setting created a situation of mutual learning among stakeholders from different levels and backgrounds. However, the studies showed that the benefits of such processes of mutual learning are continuously at risk of being diminished by the power play inherent in participatory approaches.

Some questions about the Metropolitan Areas in Buenos Aires, Sao Paulo and Santiago regions

Among the numerous problems that are common to the Latin-American metropolises, such as the deep socio-spatial segregation, the impressive territorial fragmentation and the real estate valorisation that overvalues some territories, whilst it depreciates others, we have chosen to focus on the management of the metropolitan regions. That question clearly indicates that due to the great current changes of the economical restructuring - a process that strengthened the capitalist logic of social development - the traditional form of thinking urban planning has found its limits. Consequently, this issue of metropolitan management shows the need to look for new ways of metropolitan administration that can answer to the The main metropolitan regions of South America: Buenos Aires, Sao Paulo and Santiago form our references to characterize the recent changes from a territorial point of view on the one hand; and relative to the new determinations of the metropolis on the other hand. This leads us to discuss the challenges that metropolitan management face in a scenario of governability fragmentation.

A Paradigm Shift in Predoctoral Dental Curricula in Brazil: Evaluating the Process of Change

In 2002, the Brazilian Ministry of Education approved the official curricular guidelines for undergraduate courses in Brazil to be adopted by the nation's 188 dental schools. In 2005-06, the Brazilian Dental Education Association (BDEA) promoted workshops in forty-eight of the schools to verify the degree of transformation of the curriculum based on these guidelines. Among the areas analyzed were course philosophy (variables were v1: knowledge production based on the needs of the Brazilian Public Health System [BPHS]; v2: health determinants; and v3: postgraduate studies and permanent education); pedagogical skills (v4: curricular structure; v5: changes in pedagogic and didactic skills; and v6: course program orientation); and dental practice scenarios (v7: diversity of the scenarios for training/learning; v8: academic health care centers opened to the BPHS; and v9: participation of students in health care delivery for the population). The subjects consisted of faculty members (n=711), students (n=228), and employees (n=14). The results showed an incipient degree of curriculum transformation. The degree of innovation was statistically different depending on the type of university (public or private) for variables I, 2, 4, 5, 6, and 7. Private schools reported a higher level of innovation than public institutions. Resistance to transforming the dental curriculum according to the official guidelines may be linked to an ideological conception that supports the private practice model, continues to have faculty members direct all classroom activities, and prevents students from developing an understanding of professional practice as targeted towards the oral health needs of all segments of society.

Development of new rapid prototyping process

Purpose - The purpose of this paper is to identify the key elements of a new rapid prototyping process, which involves layer-by-layer deposition of liquid-state material and at the same time using an ultraviolet line source to cure the deposited material. This paper reports studies about the behaviour of filaments, deposition accuracy, filaments interaction and functional feasibility of system. Additionally, the author describes the process which has been proposed, the equipment that has been used for these studies and the material which was developed in this application. Design/methodology/approach - The research has been separated into three study areas in accordance with their goals. In the first, both the behaviour of filament and deposition accuracy was studied. The design of the experiment is described with focus on four response factors (bead width, filament quality, deposition accuracy and deposition continuity) along with function of three control factors (deposition height, deposition velocity and extrusion velocity). The author also studied the interaction between filaments as a function of bead centre distance. In addition, two test samples were prepared to serve as a proof of the methodology and to verify the functional feasibility of the process which has been studied. Findings - The results show that the proposed process is functionally feasible, and that it is possible to identify the main effects of control factors over response factors. That analysis is used to predict the condition of process as a function of the parameters which control the process. Also identified were distances of centre beads which result in a specific behaviour. The types of interaction between filaments were analysed and sorted into: union, separation and indeterminate. At the end, the functional feasibility of process was proved whereby two test parts could be built. Originality/value - This paper proposes a new rapid prototyping process and also presents test studies related to this proposition. The author has focused on the filament behaviour, deposition accuracy, interaction between filaments and studied the functional feasibility of process to provide new information about this process, which at the same time is useful to the development of other rapid prototyping processes.