Apports de la segmentation de la population des dirigeants au processus de gestion des ressources humaines : Le cas de l’administration algérienne

A partir des résultats d’une enquête effectuée en 2005 sur un échantillon de 203 dirigeants publics, une typologie floue de trois profils a été dégagée en vue de concevoir un système d’affectation des dirigeants en fonction de leur style du leadership, sens du travail, et leurs préoccupations de gestion des ressources humaines. En se basant sur cette typologie floue, des techniques empruntées à l’intelligence artificielle ont été appliquées pour apprendre des règles de classification. Ces techniques sont au nombre de quatre : le réseau neuronal (Neural Network), l’algorithme génétique (Genetic Algorithm), l’arbre de décision (Decision Tree) et la théorie des ensembles approximatifs (Rough Sets). Les résultats de l’étude ainsi que ses perspectives seront présentées et discutés tout au long de cette communication.

Perfiles y estilos gerenciales, de la administracion de una empresa social del estado en el departamento de Cundinamarca

El estudio “Identificar el perfil y el estilo del gerente, para administrar una Empresa Social del Estado en el Departamento de Cundinamarca” tiene como propósito conocer el perfil como conocimientos, habilidades o aptitudes, experticia y actitudes o comportamientos, lo mismo que el estilo gerencial en las organizaciones de hoy, como puede hacerla rentable y enfrentar los retos de un mundo globalizado, en una administración compleja, con incertidumbres y desafíos propios del Siglo XXI. Este trabajo establece los elementos propios en la construcción de un perfil y estilo de un gerente, que la nueva economía necesita en organizaciones más planas, eficientes y competitivas, enfrentando los desafíos del actual entorno, donde no sólo se deben focalizar las cifras y números sino el factor más importante, pilar de las empresas, las empresas, las personas, para llegar al éxito. Palabras claves: Empresa social del Estado, perfil, estilo gerencial, gestión, resultados financieros, sistema general de seguridad en salud.

Democratização da gestão pública: a municipalização da saúde nos municípios brasileiros de pequeno e médio porte

The present study analyses the relationship between Democracy and Local Government concerning Public Health Policy of small and medium Brazilian municipalities (with less than 50 thousand inhabitants). The management of the Department of Health in these municipalities was analysed to observe the democratization of public health through the main innovations on the way of management and on the health assistance. A comparison between the answers of the Health Department Managers of municipalities with less than 50 thousand inhabitants and the ones with more than 50 thousand inhabitants (collected in another research) was made as well as the elaboration of a factorial analysis model which verifies the relationship between Manage Profile, Innovating Management and Municipality Demographic Size. Innovating features are found in the small and medium municipalities although in a weaker degree than in the big ones. The relationship observed between the Demographic Extent and Innovating Management as well as the first and Manager Profile are not as strong as the Manager Profile and Innovating Management, concluding that the small dimension of a municipality is not an impediment to a more democratic health management.

A Influência do gerente de conta no uso do internet banking pelo cliente alta renda no Brasil: um estudo de caso

O presente estudo foi realizado no segmento de pessoas físicas de alta renda de um grande banco de varejo do Brasil, com foco no Município de São Paulo. A investigação teve como objetivo verificar se há alguma relação entre o perfil do gerente de conta, no que se refere a sua desenvoltura tecnológica e com a Internet, e o nível de uso do Internet Banking pelos clientes sob sua gestão. Para esta investigação foi utilizada uma abordagem qualitativa composta pela análise de dados internos do segmento, entrevistas em profundidade e envio de questionário a um grupo de gerentes. Os resultados (1) sugerem que mesmo no segmento alta renda existem outras variáveis como a idade e o recebimento do crédito salário na conta que afetam o nível de utilização do Internet Banking pelos clientes; e que o perfil dos gerentes divergem em termos de envolvimento com as novas tecnologias, o que inclui o uso da Internet; e (2) indicam que o gerente com maior domínio das tecnologias e da Internet possui maior poder de convencimento junto aos seus clientes no que se refere ao uso do Internet Banking.

Royalties minerais e capacidade de gestão em governos locais: um estudo em municípios mineradores de Minas Gerais

O presente estudo tem por objetivo realizar um diagnóstico da capacidade de gestão pública local dos municípios dependentes da atividade de extração mineral em Minas Gerais, a fim de avaliar seu nível de qualificação, identificar limitações ao fortalecimento institucional da gestão e investigar como a gestão municipal tem evoluído a partir do recebimento dos recursos da Compensação Financeira pela Exploração de Recursos Minerais (CFEM). A variável “capacidade de gestão” foi operacionalizada a partir da metodologia “Government Performance Project” (GPP), que propõe cinco dimensões de análise, a saber: gestão financeira, gestão de capital, gestão de pessoas, gestão de tecnologia da informação e gestão por resultados. Busca-se responder às seguintes questões: nas cidades mineiras dependentes economicamente da atividade de extração mineral, o poder público municipal demonstra capacidade de gestão adequada no desempenho de sua função? O recebimento dos recursos extras tem propiciado a melhoria da qualidade de gestão municipal? Para o desenvolvimento do estudo, realizou-se um estudo de casos múltiplos, tendo sido selecionados três municípios mineiros dependentes há vários anos da atividade de extração mineral: Mariana, Catas Altas e São Gonçalo do Rio Abaixo. Foram realizadas entrevistas semiestruturadas com técnicos, secretários municipais, prefeitos e cidadãos, buscando investigar a capacidade de gestão do poder público local nessas cidades. Embora os três municípios apresentem características comuns, como dependência da atividade mineral, proximidade territorial, contexto econômico e níveis de arrecadação elevados, nota-se que tais municípios representam três realidades diferentes, com níveis de desenvolvimento distintos. Foi possível identificar que os municípios estudados, sobretudo Catas Altas e São Gonçalo do Rio Abaixo, adotam boas práticas na gestão municipal. O município de Mariana apresentou recentemente boas iniciativas de mudança na gestão, entretanto, as mudanças políticas têm impedido que estas sejam concretizadas. Além das dimensões de análise do GPP, foi possível identificar outros fatores relevantes para o fortalecimento institucional da gestão, tais como, planejamento, perfil do gestor e contexto político. Verificou-se ainda que os impactos da mineração não se restringem à cidade mineradora, mas também às cidades localizadas no entorno da mina.

Cultura organizacional orientada à qualidade: um survey nas concessionárias automotivas brasileiras certificadas com a ISO 9001

The study aims identify the existence of quality culture in Brazilian automotive dealerships with ISO 9001, motivated by this research problem: exist a quality culture in this dealerships, which facilitates the adoption of quality practices supported by ISO 9001? For referencing, the theoretical review was written in five themes: organizational culture, quality culture, total quality management, ISO 9001 quality management system and the Brazilian automobile industry. As regards the methodological aspects, the research has an applied nature, with a quantitative approach, being exploratory in their objectives, and bibliographic, documental and survey as technical procedures. The organizations participating in the study were all Brazilian automotive dealerships certified with ISO 9001. The research intended cover all the 80 active dealers with ISO 9001 certification identified by the Brazilian Committee for Quality (ABNT CB-25). The survey recorded participation of 32 companies (response rate 40%). The questionnaire was sent to seller managers, formatted into five sections: 1) introductory message 2) manager profile, 3) reasons for implementation and benefits generated by ISO 4) adoption levels of quality practices and 5) diagnosis of organizational culture. The questions contained in sections 2 and 3 were structured in multiple choice, and in the remaining sections were structured in Likert 5-point scale. The statistical method used (data analysis), was the descriptive statistics, for data representation in frequency percentage (FP) and standard level (SL). The results showed that the interviewed dealerships have an organizational culture with very high levels of prevalence in "outcome orientation" and "attention to detail" cultural dimensions. In addition, about the other two dimensions considered conducive to quality (innovation and teamwork/respect for people), both observed high prevalence. Based on the present results, concluded that the organizational culture of Brazilian dealerships with ISO 9001 are quality oriented, being conducive to adoption of quality practices supported by TQM Systems. However, it is important to mention that the quality culture identified is not sufficiently developed to adopt quality practices at optimal levels, which sets up an unfavorable scenario to deals with highly rigorous customer

Políticas de apoio a gestão da arborização urbana: uma análise do programa município verde azul

Pós-graduação em Agronomia - FEIS

The Profile of a Manager in Higher Education Institution in Latin America: The Case of the EBAPE

The aim of this study is to analyze the profile of today’s manager, according to the classical management literature, working on internationalized higher education institute. This paper draws together knowledge about the manager’s profile in a corporate environment and how it can be appreciated in a higher education institute all of this taking into consideration the environment that nowadays exists in these institutions. Data were collected through semi-structured interviews, with professors of the Fundacao Getulio Vargas, more specific on their Public and Business Administration School (EBAPE), which had active roles on its development, internationalization and during some point in time their management. The findings obtained where analyzed under the perspective brought by the theoretical reference framework, and, based on this approach is represented the manager whom could have a better perspective to administrate a higher education institute.

Power Profile of Effective Managers: An Exploration among the Branch Managers of a Commercial Bank in Kerala

Managers are central to any fuction in a complex and developed society. Their talents are reckoned to be cardinal in developed economies and a basic yearning of all developing economies.In order to survive and produce results in a turbulent and transient environment, the task is to understand the nature of factors contributing to managerial effectiveness. This study is an attempt towards this core issue of the present from a different perspective. This study tries to focus attention on a group of managers functioning in the field of banking, a core sector in the country's economy. The gamut of economic activities in Kerala being predominantly service-oriented, importance of commercial banking is almost indisputable. Though economists would argue that the disproportionate development of service sector is anomalous when viewed against the hazy scenarios in the primary and secondary sectors of the state’s economy, the extent and pace of growth in the banking sector has had its dole meted out by ambitious and productive managers fiinctioning in the field. Researcher’s attempt here is to thresh the grain and chaff among bank managers in terms of their effectiveness and to account for the variations in the light of their ability to affect the thoughts and actions of their subordinates. To put it succinctly, the attempt herein is to explain the effectiveness of bank managers in the light of their ‘Power Profile’ taken to be comprising Power Differentials, Power Bases, their Visibility and Credibility in the organisation and, the Power Styles typically used by them for influencing subordinates.

Toxicological profile for selenium /

"This toxicological profile is prepared in accordance with guidelines developed by the Agency for Toxic Substances and Disease Registry (ATSDR) and the Environmental Protection Agency (EPA). The original guidelines were published in the Federal Register on April 17, 1987"--P. v.

"This is gonna hurt me more than it hurts you!" : a manager's guide to taking adverse actions /

Mode of access: Internet.

Land manager's guide to the birds of the South /

Bird habitat matrices on accompanying computer diskette issued in pocket inside back cover.

Your food service : a guide for the food service manager in small hospitals and institutions.

Cover title.

Defining the manager's job: the AMA manual of position descriptions.

Includes bibliography.

City of Grand Rapids : under commission-manager government : 1924-1925 review.

Submitted by: Fred H. Locke, city manager.