OVERCOMING INTERCULTURAL CHALLENGES IN INTERPRETING: A CASE STUDY ON CHINESE-ENGLISH CONFERENCE INTERPRETING

This exploratory case study examines the role of culture in Chinese-English conference interpreting. Given that there has been a lack of empirical research in understanding the role of culture in conference interpreting through the lens of intercultural communication frameworks, we know relatively little about conference interpreters’ experiences with intercultural communication challenges. This project helps address this research gap by investigating the types of intercultural communication challenges that Chinese-English conference interpreters experience and their strategies in managing those challenges. This study hears the voices of both professionals and postgraduate interpreting students. A total number of 27 participants were recruited for this research. Twenty professional conference interpreter were interviewed and seven interpreting students were organized for a focus group discussion. Grounded theory was used to analyze the participants’ observations and strategies in managing intercultural communication challenges when doing Chinese-English conference interpreting. The data analysis process led to the emergence of two procedural guidelines and one process – Interpreters’ Intercultural Mediation Process. The two procedural guidelines offer guidance for the interpreters to provide the most appropriate and effective service: meet with the clients beforehand and be prepared to offer intercultural insights when consulted. Interpreters are found to follow the Interpreters’ Intercultural Mediation Process to decide when and how to mediate intercultural communication challenges at work. This Process includes four criteria, seven intercultural challenges, and seven coping strategies. This study offers theoretical and applied contributions to our understanding of the role of culture in interpreting. By jointly applying frameworks from intercultural communication and interpreting studies to examine the conference interpreting process, this case study makes great efforts to connect the field of intercultural communication with the field of interpreting studies. This study identifies the types of intercultural differences that would lead to challenges in Chinese-English conference interpreting. It also contributes to the call for a cultural turn in interpreting studies. By learning the two procedural guidelines, conference interpreters can be better prepared for their work. By following the Interpreters’ Intercultural Mediation Process, conference interpreters can better anticipate and manage the intercultural challenges at work. This study also offers guidance on tailoring intercultural communication courses for postgraduate interpreting training programs.

Componentes teóricos para la comprensión de la pedagogía intercultural como práctica docente

Nowadays, a topic that arises in the educational domain as an answer to the demands of an increasingly diverse society which also demands processes of inclusion is, without a doubt, the concept of interculturalism. There are several conceptual approaches that are far from creating a pedagogy of interculturalism, specially when interculturalism is valued as a philosophy, which requires the development of a new teacher who is not only capable of recycling him/herself but who is also aware of the paradigmatic changes that interculturalism demands. The article presents an approach to the theoretical components for the understanding of intercultural pedagogy as an educational practice. It begins with a brief presentation of the current educational system, followed by the interpretation of human rights as a fundamental issue of human diversity, and certain approaches and clarification models for interculturalism in elementary school. Finally, the article briefly discusses some of teacher’s intercultural competencies in the face of such diversity.

Challenges and limitations of intercultural training for inpatriates in German multinationals:a case study

Despite the increasing popularity of research on intercultural preparation and its effectiveness, research on training for inpatriates has not been developed with the same level of rigour as research on training for expatriates. Furthermore, research on intercultural training hardly ever includes the aspect of preparing for the corporate culture of a company. For expatriates coming from headquarters’ national culture and equipped with a good knowledge of headquarters’ corporate culture, it might be sufficient to address only the national culture of the location abroad. But can the same be said for inpatriates coming from a foreign subsidiary? Therefore the qualitative research of my thesis was aimed at finding out if intercultural training programmes that address only the national culture of the host country are sufficient to prepare inpatriates for working at headquarters. A case study using a German multinational company has been conducted in order to find out what kind of problems and irritations inpatriates at the company’s headquarters perceive at work. In order to determine whether the findings are related to the national or the corporate culture, Hall’s and Hofstede’s approaches to culture were used. The interview analysis produced the following conclusion: Although the researched company promotes standardised worldwide corporate guidelines, there are many differences between headquarters and subsidiaries regarding the interpretation and realisation of these guidelines. These differences cause irritation, confusion and problems for the inpatriates. Therefore an effective intercultural preparation for inpatriates should be tailor-made and take into account the aspect of corporate culture, as well as the specific roles and functions of inpatriates.

A adaptação intercultural da família: um estudo exploratório com expatriados portugueses

A internacionalização por parte do tecido empresarial português é uma realidade cada vez mais presente que tem colocado grandes desafios à gestão internacional de recursos humanos. Sendo as pessoas o fator crítico de sucesso é importante saber como direcionar os esforços para uma gestão eficiente e eficaz dos recursos humanos disponíveis. Desta forma, o objetivo do presente estudo passa por uma exploração da perceção dos expatriados sobre o ajustamento intercultural das famílias durante a missão internacional – Expatriação. De forma a dar resposta a esta questão, para além da revisão da literatura realizada inicialmente, foi utilizada uma metodologia qualitativa com recurso ao estudo de caso múltiplo. Para a operacionalização do processo, o instrumento de recolha de informação privilegiado foi a entrevista semiestruturada, tendo sido realizadas no total 11 entrevistas a expatriados e repatriados que foram acompanhados da família durante a sua expatriação. Os resultados sugerem que o ajustamento intercultural das famílias ao país de destino influencia o expatriado ao nível do ajustamento intercultural, do desempenho organizacional e da vontade de concretizar a missão internacional até ao final. É possível também constatar que os expatriados atribuem extrema importância ao papel de suporte e apoio que a família assume. No final da dissertação são discutidos os resultados obtidos e apresentadas as limitações, pistas para futuros estudos e conclusões do estudo aqui desenvolvido.

A autonomia no processo de aquisição da competência plurilingue e intercultural no âmbito da aprendizagem do Espanhol

Relatório de estágio de mestrado em Ensino de Português no 3.º ciclo do Ensino Básico Secundário e do Ensino do Espanhol no Ensino Básico e Secundário

La competència intercultural com a recurs per a contemplar una dimensió global i inclusiva del col·lectiu amazic. En relació amb les competències bàsiques i l'àrea d'educació física de primària

Des que es va iniciar el segle, i a causa dels grans fluxos migratoris de procedències diverses, la població de Catalunya s’ha incrementat en més d’1 milió d’habitants. Diferents actors socials reivindiquen que un dels reptes presents en la societat catalana és reduir les diferències i en alguns casos les desigualtats que es detecten entre la població autòctona i la població d’origen estranger. Amb tot això, diversos autors afirmen que l’espai d’Educació Física de Primària és un espai òptim per atendre a la diversitat cultural, promoure els valors humans, la no discriminació entre l'alumnat i la cohesió i inclusió social. Amb tot aquest marc, apareix el professorat d’Educació Física de Primària i la competència intercultural com a agents de canvi per tal de promocionar la inclusió social en les seves sessions i de retruc en societat. En aquest Treball de Fi de Grau, s’intentarà analitzar i aportar solucions sobre algunes de les qüestions que afecten tant als Mestres d’Educació Física de Primària com a la competència intercultural a l’hora de promocionar la inclusió social del col•lectiu Marroquí, ja que aquest és més nombrós de població estrangera empadronada a Catalunya.

La educación en Brasil y sus múltiples supuestos : desafíos de la educación intercultural.

El interés por los valores subraya la ineludible dimensión ética de la educación. Así, los valores son aquello que propicia la consecución de una vida plena, cumplida; aquello que hace que la vida merezca la pena vivirla. Y al hablar de valores de lo que se trata es de la formación del carácter, una auténtica necesidad si se quiere hablar de educación en sentido pleno. Cuando se trata de hablar de valores inclinarse sobre uno u otro es tener una preferencia subjetiva, no justificable racionalmente, ni por tanto compatible, ya que todas las opciones son legítimas. Pero es difícil ser neutral y en la discusión ética es más difícil lograr el consenso. Las preferencias brotarán de la herencia recibida , de la digestión, del tiempo que haya y de la asociación de ideas. Esos contenidos valiosos se nos desvelan poco a poco, sólo en la medida en que uno aprende a objetivar sus intereses. Por eso la formación, la creación de intereses objetivos, el conocimiento de los valores de la realidad, es un elemento esencial para una vida lograda si uno está dispuesto a someterse a los valores, aumenta su capacidad de conocerlos; y a la inversa. Ese conocimiento de los valores no se adquiere por el discurso o la enseñanza, sino por la experiencia o la práctica. Por otro lado, el carácter apremiante de los valores está casi siempre en razón inversa de su altura: los más altos los que producen más gozo. En esta captación de los valores dos obstáculos principales: la apatía y la ceguera de la pasión.

Chinese overseas doctoral student narratives of intercultural adaptation

This study aims to explore how Chinese overseas doctoral students adjust to a different academic, social and cultural environment, using Giddens’ theoretical framework of self-identity (1991). The findings indicate the participants proactively used various coping strategies in meeting challenges, and adapting to new social environments. Continuity and stability of self-identity were achieved either culturally or academically through self-reflexivity, autonomy, creativity, authenticity, and reliance on an ontological identity. The result is to challenge the grand narrative of essentialised “problematic Chinese learners”.

Teaching Intercultural Communication in Foreign Language Education through Video Conferencing

Since 1980s, Western linguists and specialists on second language acquisition have emphasized the importance of enhancing students’ intercultural communication competence in foreign language education. At the same time, the demand for intercultural communicative competence increased along with the advances of communication technology with its increasingly global reach and the process of globalization itself.In the field of distance language education, these changes have resulted in a shift of focus from the production and distribution of learning materials towards communication and learning as a social process, facilitated by various internet-based platforms. The current focus on learners interacting and communicating synchronously trough videoconferencing is known as the fourth generation of distance language education. Despite the fact that teaching of Chinese as a foreign language (CFL) faces the same or even greater challenges as teaching other languages, the intercultural communication perspective is still quite a new trend in CFL and its implementation and evaluation are still under development. Moreover, the advocates of the new trends in CFL have so far focused almost exclusively on classroom-based courses, neglecting the distance mode of CFL and leaving it as an open field for others to explore. In this under-researched context, Dalarna University (Sweden), where I currently work, started to provide web-based courses of the Chinese language in 2007. Since 2010, the Chinese language courses have been available only in the distance form, using the same teaching materials as the previous campus-based courses. The textbooks used in both settings basically followed the functional nationalism approach. However, in order to catch up with the main trend of foreign-language education, we felt a need to implement the cross-cultural dimension into the distance courses as well. Therefore in 2010, a pilot study has been carried out to explore opportunities and challenges for implementing a cross-cultural perspective into existing courses and evaluating the effectiveness of this implementation based on the feedback of the students and on the experience of the teacher/researcher.

Gestão intercultural: a experiência de executivos brasileiros no México

O presente trabalho tem por objetivo levantar quais as dificuldades que os executivos brasileiros, caracterizados por um estilo gerencial brasileiro, enfrentam ao fazer negócios e trabalhar no México. Escolhemos Brasil e México por dois motivos: o primeiro é que atualmente estes dois países representam as duas maiores economias da América Latina, sendo responsáveis por mais de 60% do PIB da região. O segundo é nosso interesse pessoal, devido nossa própria experiência de trabalho, iniciada em 2002 (e que continua acontecendo até o presente momento) quando começamos a interagir com o México no nosso trabalho cotidiano dentro de uma empresa privada. Para alcançar o nosso objetivo primeiramente definimos o que é cultura, cultura nacional, e como ela afeta o estilo gerencial. Estudamos na bibliografia os estilos gerenciais brasileiro e mexicano, e utilizamos o modelo de comparação de estilos gerenciais de Hofstede para identificar as diferenças entre eles, pois acreditamos que as dificuldades se relacionam com as diferenças entre os dois estilos. Posteriormente, fizemos uma pesquisa de campo, entrevistando de forma semi-estruturada sete executivos brasileiros que trabalharam no México para confirmar as diferenças nos estilos gerenciais e levantar quais foram as dificuldades que eles tiveram por conta das mesmas. Finalmente, apresentamos essas diferenças e concluímos que, ainda que os estilos gerenciais de ambos os países sejam próximos – e isso se reflete nos rankings que ambos ocupam nas quatro dimensões de Hofstede – as diferenças trazem sim dificuldades que precisam ser levadas em conta para facilitar a adaptação e o sucesso nos desafios profissionais que os executivos brasileiros venham a empreender no México.

Scientific concepts and public policies: Semiotic-cultural obstacles concerning intergroup and intercultural relationships

I attempt to articulate Jahoda's (2012) critical reflections regarding definitions of culture in recent cross-cultural studies and Moghaddam's (2012) claims of an omnicultural imperative to guide the elaboration of public policies for managing relationships among human groups from different cultural origins. For this, I will approach some aspects of the socio-historical and ontogenetic roots of the notion of culture. The notion of culture and the consequent public policies involving intercultural managing are being transformed as our global society develops. It has been proposed that some ways of dealing with the culture of the other are crucial to achieve awareness in respect of one's own cultural positioning when making science and attempting social interventions. Finally, the experience of Brazilian psychologists working on challenges faced by Amerindians dealing with the national society they live in will be presented as a pioneering work aiming to interfere in the development of public policies ethically concerned with the assurance of cultural integrity of currently marginalized social groups.

The Art of Enduring Contradictory Goals: Challenges in the Institutional Co‐construction of a ‘Good Death’

This paper focuses on the normative notion of ‘good death’, its practical relevance as a frame of reference for ‘death work’ procedures in institutional elder care in Switzerland and the ways in which it may be challenged within migrant ‘dying trajectories’. In contemporary palliative care, the concept of ‘good death’ focuses on the ideal of an autonomous dying person, cared for under a specialised biomedical authority. Transferred to the nursing home context, characterised by long-term basic care for the very old under conditions of scarce resources, the notion of ‘good death’ is broken down into ready-to-use, pragmatic elements of daily routines. At the same time, nursing homes are increasingly confronted with socially and culturally diversified populations. Based on ethnographic findings, we give insight into current practices of institutional ‘death work’ and tensions arising between contradicting notions of a ‘good death’, by referring to decision-making, life-prolonging measures, notions on food/feeding and the administration of sedative painkillers.

Teachers’ perception of the concept of intercultural competence in teaching English

Intercultural competence (IC) as an essential part of conceptualization of the cultural dimension in FLT has been promoted by educationalists as the most preferred type of competence. One of the challenges of incorporating IC into FLT is to move from the recognition of IC as a model of teaching (Byram, Nichols and Stevens, 2001) to the development of practical applications. This can be due to the fact that teachers do not have sufficient knowledge of the theory behind the concept and consequently, have difficulties to implement the curriculum requirements with regards to IC into their teaching. The purpose of this study was to investigate how teachers of English in upper secondary schools in Sweden interpret the concept of IC and, accordingly, what is their view of culture in English language teaching. In order to answer the research question, I used an exploratory investigation by adopting a qualitative research method in form of semi-structured interviews. The results are similar to the previous studies (Lundgren, 2002; Larzén, 2005) and suggest that teachers lack theoretical background and central guidance with regards to IC and do not always integrate language and culture into an intercultural model of the English language pedagogy.