Erros de comunicação entre Protésicos e Médicos Dentistas

Este trabalho consiste numa revisão de literatura sobre os erros de comunicação entre dois grupos de profissionais, cujos trabalhos na área da Medicina Dentária se complementam: o Médico Dentista (MD) e o Técnico de Prótese Dentária (TPD). A comunicação entre estes dois grupos é o um fator muito importante e deve existir uma boa sinergia para que o trabalho seja executado com o maior rigor e qualidade possível. Esta pressupõe aspetos funcionais, biomecânicos, estruturais e estéticos, da reabilitação a realizar, potenciando deste modo a máxima de qualquer tratamento médico: a satisfação do paciente. O objetivo que se propõe é expor os erros decorrentes de falhas de comunicação e alertar os MD e TPD para a mudança do nível de colaboração. É também objetivo desmistificar a postura dos MD em relação à Prótese Dentária. O culminar deste trabalho de equipa traduz-se na promoção da Saúde Oral e melhor qualidade de vida dos pacientes. As falhas na comunicação são o principal entrave ao sucesso da reabilitação protética, pois impedem a conjugação dos conhecimentos científicos e técnicos de ambos os profissionais perpetuando erros ao longo das etapas de fabrico. Com base numa pesquisa relacionada com a comunicação entre MD e TPD, utilizando-se as palavras-chave “dentist technician relationship”, “dentist technician communication”, “dentist technician survey”, “dental fixed architecture” e “dental technicians fabrication”, através dos motores de busca Pubmed, Scielo e Science Direct, foi realizada uma revisão de literatura com o intuito de avaliar a comunicação entre TPD e MD. Procurou-se caracterizar que tipos de erros que podem ser cometidos, bem como formas para melhorar a comunicação. Após a revisão, constatou-se que existe uma grande deficiência a nível de comunicação entre MD e TPD e que tal facto induz a que um trabalho perca em termos de qualidade. Também se verificou que os erros cometidos são a nível académico e profissional, proporcionando a que o trabalho final resulte na insatisfação do paciente, bem como dos profissionais envolvidos.

Muito além dos muros

The art of dealing with the similar goes beyond simply contact a service provider to the recipient of the service , after the mouth is only part of the individual. The design PET - Saúde provides the academic experience of exploring the world beyond the walls of the college, which is simply phenomenal. This is the best way to form the dental professional with a humanist , critical and reflective view . Providing students the opportunity to encounter the reality of payphones and develop the general skills of the dentist , as communication with other professionals , experiencing multiprofessionality and transdisciplinarity , important in health promotion . During visits to municipalities were executed activities of health care with prevention and rehabilitation . Even against a background of lack of resources , lack of certain materials , common clinical presentation not prevented the carrying out of procedures and care . This experience is essential because it helps in decision making and establishment of costeffectiveness in their professional careers , based not only on scientific evidence , but also the needs of a given population . Therefore , the experience of participating in the PET allows the complete formation of the academic , also marked the Humanities and Social Sciences . Therefore, going beyond the walls of the college provides a comprehensive and humane view of the patient , which is no longer restricted to just one sick " part " , because it may have its context understood and integrated into the vision of each petiano .

[The deaf patient--information for a barrier-free conversation with patients in dentistry]

There are about 650,000 people with hearing problems in Switzerland, 10,000 of whom use sign language. About 100,000 people are hard of hearing. Deaf patients require special treatment in the dental office as they have specific communication needs. This community, like many other minority groups, has a sign language and a culture of its own. To prevent misunderstandings it is therefore very important to provide solutions for an enhanced communication. However, guidelines for the communication with deaf dental patients are still missing. Successful communication between deaf patients and dentist is essential for effective care. This paper is concerned with providing background information and introducing recommendations for unrestricted dentist-patient communication. The aim of this article is to improve dentists' knowledge of the appropriate communication with this patient group.

Expectations and final evaluation of complete dentures by patients, dentist and dental technician

There is a poor association between the dentist's evaluation of denture quality and patients' satisfaction with their dentures. Possible differences between dental professionals and patients' expectations might help explain differences in outcome evaluations. This study compared scores given by a dentist, a dental technician and patients for their expectations before and their final evaluation after complete dentures treatment. Twenty completely edentulous patients, a prosthodontist and a dental technician provided scores for the expected aesthetic and functional results of their dentures based on a visual analogue scale at baseline. Post-treatment completion ratings were given after adjustments, by dentist and patients. The dental technician provided post-treatment completion ratings after completing the dentures. The patients had higher expectations than the dental technician and the dentist perceived for both aesthetic and function (P < 0.001). The patients also presented higher post-treatment completion ratings than the dental professionals perceived for final aesthetics (P = 0.016, Kendall's W = 0.207). and function (P = 0.002, Kendall's W = 0.303). Only the dentist presented a statistically significant difference between expectations (lower) and final (higher) outcomes for aesthetics (P = 0.017) and function (P = 0.003). There was no correlation between expectations and post-treatment completion ratings according to the patients' age. There was also no correlation between the patients' gender and expectation scores. Patients presented higher expectations regarding their dentures than dental professionals. The dentist believed that dentures would bring fewer benefits than patients did, but his perception of denture benefits post-treatment was significantly higher than his expectations.

Accommodating College ESL Learner Communication Needs: Perceptions, Policies, and Practices

The purpose of this qualitative inquiry was to determine how the Practical Nursing and Pharmacy Technician programs in one southern Ontario community college could more effectively accommodate ESL learners' communication needs. The literature review examined (a) linguistic issues, such as language testing and second-language learning theories, (b) organizational matters, such as ESL curriculum and teacher training, and (c) affective issues, such as motivation for second-language learning, learning styles, and the student-teacher relationship. I gathered perceptual data from the programs' administrators, faculty members, and ESL learners. Eleven participants took part in individual interviews or a focus group session. The results suggest that ESL learners need assistance with discipline-specific vocabulary and cultural nuances. College ESL learners' weak communicative competence, together with misleading acceptance standards for ESL learners and limited support available to faculty members and to students, decrease opportunities for successful completion of the programs. The results point to re-assessment of the college's admission policies and procedures, program evaluation practices that consider the needs of ESL learners, discipline-specific language support, and strategies to enhance the ESL student-teacher relationship. The study highlights theory relating to ESL learners' self-perception and engagement, as well as the importance of including the voice of college ESL learners in educational research. The results suggest that despite ESL learners' perseverance in completing their studies, power imbalances remain. The college has yet to implement organizational strategies such as discipline-specific communications and ESL courses and extended language support that could meet the communication needs of ESL learners in the two programs.

The impact of communication and cultural diversity in utilizing dental services among Saudi Arabian students in U.S.A.

Objectives: The purpose of this study is to understand the perceived effects of patient-dental staff communication and cultural diversity on the utilization of dental services in the U.S. by Saudi Arabian students who live in the U.S. and enrolled into the King Abdullah Scholarship program. Methods: The study design was an analytical cross-sectional study. Data for this study was obtained from the Saudi Dental Servicers Utilization Survey, a voluntary internet survey available online for one month through Facebook. Ordered logistic regression analyses and multinomial logistic regression analyses were used to measure the relationships between patient-dental staff communication and cultural diversity on the utilization of dental services. Results: Eight hundred and forty-seven responses were analyzed for this study. Overall, the majority of Saudi students reported having excellent communication experience with dental providers in the U.S. More than 58% of respondents reported at least one regular dental visit last year. Factors that influenced the use of regular dental care were: dentist's explanation of treatment plan, response of dental staff to patient's needs, respectful and polite dental staff, dental staff kindness, availability of up-to-date equipment, and overall communication with dentist. However, the utilization of emergency dental care was not associated with any measurement of patient-dental provider communication. Overall future utilization of dental care is associated with all aspects of patient-dental staff communication measured in this survey. Furthermore, more utilization of regular dental care was related to respondent's perception of the importance of trustworthiness dental staff and the importance of a dentist's reputation was only marginally associated. Respondent's perception of dentist's reputation was associated with more use of emergency dental services. Respondents are more likely to anticipate using dental care in the future if they perceived trustworthiness dental staff, and the dentist's reputation as influencing factors to their usage of dental services. Conclusions: Patient-dental staff communication was partially associated with utilization of regular dental care, not associated with utilization of emergency dental care, and broadly associated with anticipated future utilization of dental care. In addition, trustworthy dental staff, and a dentist's reputation were considered to be strong influencing factors towards utilization of dental services.^

Instructor training institute for NHTSA curriculum package: emergency medical technician-dispatcher. Final report.

National Highway Traffic Safety Administration, Washington, D.C.

Training program for emergency medical technician: dispatcher. Instructor lesson plans.

Mode of access: Internet.

Training program for emergency medical technician: dispatcher. Student study guide.

Mode of access: Internet.

Training program for emergency medical technician: dispatcher. Course guide.

Mode of access: Internet.

Importância do enceramento de diagnóstico no plano de tratamento

Objetivos: Esta revisão bibliográfica foi elaborada com o intuito de clarificar os objetivos e aplicações do enceramento diagnóstico, nomeadamente na estética do sorriso; mencionar os fatores estéticos do sorriso bem como os princípios de design do mesmo, como objetivo a incluir no enceramento de diagnóstico e a atingir no resultado final do tratamento; abordar o conceito de planeamento digital do sorriso e abordar a importância da comunicação do médico-dentista/técnico de prótese/paciente e discutir os contributos que o enceramento diagnóstico pode aportar para esta relação entre profissionais e paciente. Material e métodos: Para a realização desta monografia, a fundamentação teórica baseou-se em 15 artigos científicos, publicados nas bases de dados PubMed, Scielo, Science Direct e B-on, com limite temporal entre 1998-2016, obtidos através das seguintes palavras-chave: “diagnostic wax-up”, “enceramento diagnóstico”, “esthetic smile design”, “smile design”, “esthetic dentistry”, “macroesthetic AND smile”, “patient-dentist communication”, “wax-up AND mock-up”, “treatment plan AND diagnostic wax-up”. A pesquisa bibliográfica foi ainda complementada com informações de alguns artigos de autores que foram mencionados nos artigos conseguidos, dada a dificuldade de acesso a alguns. Resultados/Conclusões: Em termos gerais, pode concluir-se através desta revisão de literatura que o enceramento de diagnóstico é essencial no plano de tratamento, porque aumenta a probabilidade da sua aceitação. É também um meio de obtenção de uma comunicação médico dentista/técnico de laboratório/paciente mais clara, precisa e eficaz. O paciente deve envolver-se desde cedo no seu plano de tratamento, dando o seu contributo através da transmissão dos seus desejos e necessidades. O enceramento de diagnóstico possui inúmeras aplicações na medicina dentária, sendo crucial para o design do sorriso. O design do sorriso envolve diversos parâmetros e encontra-se dividido em diferentes áreas (estética facial, estética periodontal e estética dentária), contendo nessas mesmas áreas conceitos variados a ter em conta. A estética do sorriso depende da interação de todas as áreas que envolvem o design do sorriso.

Communication: Transient Anion States Of Phenol…(h₂o)n (n = 1, 2) Complexes: Search For Microsolvation Signatures.

We report on the shape resonance spectra of phenol-water clusters, as obtained from elastic electron scattering calculations. Our results, along with virtual orbital analysis, indicate that the well-known indirect mechanism for hydrogen elimination in the gas phase is significantly impacted on by microsolvation, due to the competition between vibronic couplings on the solute and solvent molecules. This fact suggests how relevant the solvation effects could be for the electron-driven damage of biomolecules and the biomass delignification [E. M. de Oliveira et al., Phys. Rev. A 86, 020701(R) (2012)]. We also discuss microsolvation signatures in the differential cross sections that could help to identify the solvated complexes and access the composition of gaseous admixtures of these species.

[temporomandibular Disorders In Fibromyalgia Syndrome: A Short-communication.]

Fibromyalgia syndrome (FMS) is a chronic painful syndrome and the coexistence of a painful condition caused by Temporomandibular Disorders (TMD) and FMS has been frequently raised for several studies, however, more likely hypothesis is that a set of FMS characteristics may lead to the onset of TMD symptoms and they are not merely coexisting conditions. Therefore, our aim is presenting a review of literature about the relation between fibromyalgia and the signs and symptoms of temporomandibular disorders. For this purpose, a bibliographic search was performed of the period of 1990-2013, in the Medline, Pubmed, Lilacs and Scielo databases, using the keywords fibromyalgia, temporomandibular disorders and facial pain. Here we present a set of findings in the literature showing that fibromyalgia can lead to TMD symptoms. These studies demonstrated greater involvement of the stomatognathic system in FMS and myogenic disorders of masticatory system are the most commonly found in those patients. FMS appears to have a series of characteristics that constitute predisposing and triggering factors for TMD.

Responsabilidade civil do cirurgião-dentista: a importância do assistente técnico

INTRODUÇÃO: a responsabilidade do cirurgião-dentista pode ser entendida como obrigações de ordem penal, civil, ética e administrativa, às quais está sujeito no exercício de sua atividade. Assim, se comprovado um resultado lesivo ao paciente - por imprudência, imperícia ou negligência -, o cirurgião-dentista estará sujeito às penalidades previstas no Código Civil, sendo obrigado a satisfazer o dano e indenizar segundo a consequência provocada. Em processos cíveis, as partes poderão contratar um assistente técnico para fornecer, aos respectivos advogados, conhecimentos técnicos e científicos inerentes ao tema. OBJETIVO: informar sobre a importância da atuação de assistentes técnicos em processos cíveis, propiciando às partes uma maior compreensão dos aspectos técnicos, éticos e legais. CONCLUSÃO: há a necessidade de um maior conhecimento, por parte dos profissionais em Odontologia, sobre os aspectos éticos e legais que norteiam a profissão.

Candida albicans in patients with oronasal communication and obturator prostheses

Patients using obturator prostheses often present denture-induced stomatitis. In order to detect the presence of oral Candida albicans in patients with oronasal communications and to evaluate the effectiveness of a topical antifungal treatment, cytological smears obtained from the buccal and palatal mucosa of 10 adult patients, and from the nasal acrylic surface of their obturator prostheses were examined. A therapeutic protocol comprising the use of oral nystatin (Mycostatin®) and prosthesis disinfection with sodium hypochlorite was prescribed for all patients. Seven patients were positive for C. albicans in the mucosa, with 1 negative result for the prosthetic surface in this group of patients. Post-treatment evaluation revealed the absence of C. albicans on prosthesis surface and on the oral mucosa of all patients. The severity of the candidal infection was significantly higher in the palatal mucosa than in the buccal mucosa, but similar in the palatal mucosa and prosthesis surface, indicating that the mucosa underlying the prosthesis is more susceptible to infection. The therapeutic protocol was effective in all cases, which emphasizes the need for denture disinfection in order to avoid reinfection of the mucosa.