L'Engrevista: Rosa Cullell

Entrevista a Rosa Cullell (Barcelona, 1958), llicenciada en Ciències de la Informació. La seva primera feina va ser la de corresponsal de premsa al Baix Llobregat. Amb el temps, va arribar a ser membre del Comitè de Direcció de “la Caixa”, més endavant va dirigir el Liceu i, després, la Corporació Catalana de Mitjans Audiovisuals. Ha estat presidenta del Consell Social de la UAB. Assegura que no va planificar mai la carrera

Lliçó inaugural: "Galàxia Comunicació: sobreviure a Internet"

En la lliçó inaugural del curs 2010-2011, la periodista Rosa Cullell reflexiona sobre l'adaptació del periodisme a la nova Galàxia Comunicació, un món més individual i més interconectat que ja no necessita intermediaris i en el qual "qualsevol ciutadà des de casa seva pot fer allò que feia dels mitjans de comunicació un quart poder: crear informació"

"Jag slåss med rosa handskar, men de är fan inte fluffiga" : En kvalitativ studie om verksamheten Pink Gloves Boxing

Syftet med denna studie var att undersöka vilken betydelse verksamheten Pink Gloves Boxing haft för enskilda deltagares psykosociala livssituation, som öppenvårdsinsats i Borlänge kommun. Dessutom har syftet varit att undersöka vilka komponenter i verksamheten som bidragit till en eventuell förändring avseende psykosocial livssituation. Då studien ämnat fånga deltagares subjektiva upplevelser av Pink Gloves Boxing har det empiriska materialet insamlats genom semistrukturerade intervjuer med sex deltagare. Genom en tematisk analys av det insamlade materialet framkom centrala teman och subteman, vilka utgjort grunden i studiens resultatdel. För att analysera resultatet har en teoretisk tolkningsram tillämpats, vilken innefattat teorier om empowerment och genus. Samtliga informanter pekar på bättre fysik och ökad psykisk hälsa, av sitt deltagande i verksamheten. Stresshantering, aggressionskontroll och grupptillhörighet är exempel på förtjänster av ett deltagande, som informanterna framhållit. Gynnande komponenter som framträder i verksamheten är tränarnas roll, gruppen, träningsformen och verksamhetens upplägg, som exempelvis endast kvinnliga deltagare och gruppsamtal.

Como ajudar a fidelizar clientes: o caso das lojas Quero Quero S. A . Filial de Santa Rosa - RS

Deep Changes in the consuming market are demanding a high level of competitive skills from all kind of companies, mainly those directed to sales of consumer goods. How to engage customers is a key factor, a competitive skill, to be learned from successful practices. This Master dissertation is concentrated on the case of a department store, a successful branch of an organization called Quero-Quero, in south of Brazil. Observations, interviews, and a survey, and its analysis, lead to the identification of informal practices and instruments they use to establish durable links with customers. Also the role of all stakeholders is considered both in the survey and analysis.

A regionalização do discurso de João Guimarães Rosa: a linguagem e a caracterização do homem do sertão

This study intends to analyze the regional influences for the language and the characterization of characters of the environment João Guimarães Rosa, stressing the important of language as cultural heritage. The study is based on the concepts of Culture and defended by Region of Cultural Geography, Language as an asset by Iphan, interviews and works of Rosa, and publications related to Rosa's works. Having the definition of place as a center of meaning constructed by experience (Tuan, 1983), and that the region is now seen based on the set of perceptions and lived down from seizures, evaluations, decisions and behaviors collectives (Bezzi, 2004), qualitative research provides grounds of the discussion it’s importance of communication and the same transcript. Through the study of language, characters and actions of the author's own notes to create the environment for the study of behavior, lived and / or imagined in the stories. Based on the literature review has set itself the aim of the study of the language coupled with the behavior of certain individuals of the same group have a cultural identity is recognized and valued as historic and cultural heritage

Rastros em chão branco: o sertão de João Guimarães Rosa entre percepções e memórias de travessias

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

O GIZ COR-DE-ROSA E AS QUESTÕES DE GÊNERO: OS DESAFIOS DE PROFESSORES FRENTE À FEMINIZAÇÃO DO MAGISTÉRIO

Historicamente, em nosso contexto educacional, a atuação de docentes na Educação Infantil (EI) e nas Séries Iniciais do Ensino Fundamental (SIEF) sempre esteve relacionada a um predomínio feminino, porém, muito recentemente, é possível observar um movimento de entrada de alunos do sexo masculino nos cursos de Pedagogia e, consequentemente, em salas de aula na EI e SIEF. Nesse contexto, a presente pesquisa investigou os desafios enfrentados por esses sujeitos que se inserem em um universo predominantemente feminino, buscando desvelar se há indícios de preconceito ou mesmo de estigma, relacionados às questões de gênero. Para tanto, contou com sujeitos homens na graduação em Pedagogia, professores homens na Educação Infantil e nas Séries Iniciais do Ensino Fundamental, atuantes no estado de SP, na capital e cidades do entorno. Com uma breve revisão bibliográfica sobre o conceito de gênero e suas relações e, também, acerca da feminização do magistério, a pesquisa objetivou compreender e problematizar os significados entre as relações de gênero dos locais nos quais se inserem os sujeitos pesquisados. De maneira específica, a investigação buscou responder às seguintes indagações relacionadas aos alunos de pedagogia e aos professores: Por que a escolha pelo curso de Pedagogia? Por que estudar/atuar em um campo predominantemente feminino, podendo, assim, sofrer preconceito? Ser homem nesse campo muda o significado da formação e atuação? Para responder a essas inquietações, a dissertação foi composta por metodologia de pesquisa qualitativa, com a aplicação de questionário para elaboração de perfil, além de entrevistas gravadas com um roteiro previamente estruturado. Foram entrevistados 22 sujeitos: 10 (5 homens e 5 mulheres) são alunos e alunas de cursos de Pedagogia e 12 (6 homens e 6 mulheres) são professores e professoras em escolas de EI e SIEF. As análises realizadas apontam que, de um modo geral, a entrada dos homens na pedagogia e a sua reinserção no exercício docente nesses segmentos da educação provocam reações de preconceito e estigma. Ao constatar isso, nossa indagação ficou em torno de buscar como essas reações ocorrem para com os sujeitos entrevistados, discutindo as relações de gênero, e masculinidade em ambientes feminizados. Através dessas discussões, trouxemos uma pequena contribuição para a área acadêmica, no que diz respeito à masculinidade e docência.

A structured return to the 'Fourth Estate': interviews and inquiry that challenge entrenched authorities' 'knowledge'

Contemporary debates on the role of journalism in society are continuing the tradition of downplaying the role of proactive journalism - generally situated under the catchphrase of the Fourth Estate - in public policy making. This paper puts the case for the retention of a notion of a proactive form of journalism which can be broadly described as "investigative ", because it is important to the public policy process in modern democracies. It argues that critiques that downplay the potential of this form of journalism are flawed and overly deterministic. Finally. it seeks to illustrate how journalists can proactively inquire in ways that are relevant to the lives ofpeople in a range of settings, and that question elite sources in the interests ofthose people.

What do IPAQ questions mean to older adults? Lessons from cognitive interviews

Background Most questionnaires used for physical activity (PA) surveillance have been developed for adults aged ≤65 years. Given the health benefits of PA for older adults and the aging of the population, it is important to include adults aged 65+ years in PA surveillance. However, few studies have examined how well older adults understand PA surveillance questionnaires. This study aimed to document older adults’ understanding of questions from the International PA Questionnaire (IPAQ), which is used worldwide for PA surveillance. Methods Participants were 41 community-dwelling adults aged 65-89 years. They each completed IPAQ in a face-to-face semi-structured interview, using the “think-aloud” method, in which they expressed their thoughts out loud as they answered IPAQ questions. Interviews were transcribed and coded according to a three-stage model: understanding the intent of the question; performing the primary task (conducting the mental operations required to formulate a response); and response formatting (mapping the response into pre-specified response options). Results Most difficulties occurred during the understanding and performing the primary task stages. Errors included recalling PA in an “average” week, not in the previous 7 days; including PA lasting ≤10 minutes/session; reporting the same PA twice or thrice; and including the total time of an activity for which only a part of that time was at the intensity specified in the question. Participants were unclear what activities fitted within a question’s scope and used a variety of strategies for determining the frequency and duration of their activities. Participants experienced more difficulties with the moderate-intensity PA and walking questions than with the vigorous-intensity PA questions. The sitting time question, particularly difficult for many participants, required the use of an answer strategy different from that used to answer questions about PA. Conclusions These findings indicate a need for caution in administering IPAQ to adults aged ≥65 years. Most errors resulted in over-reporting, although errors resulting in under-reporting were also noted. Given the nature of the errors made by participants, it is possible that similar errors occur when IPAQ is used in younger populations and that the errors identified could be minimized with small modifications to IPAQ.

Resurrecting the notion of journalistic objectivity : a discussion of journalistic objectivity in one-on-one interviews

A number of recent books on ethics (Hirst and Patching 2005, Tanner et al, 2005, Ward, 2006)have indicated that traditional understandings of journalism "objectivity" are in need of renovation if they are to sustain the claim as a guide to ethical action. Ward argues for the recasting of the notions of traditional objectivity to offer a "pragmatic objectivity" as an alternative and plausible underpinning to ethical journalism practice. He argues that a recast or "pragmatic objectivity" should respond to the changing rhetorical relationship between journalists and their audiences; and, in so doing, should take inspiration from attempts to be objective in other domains---professions such as law and public relations in seeking models. This paper seeks to take a step in that direction through illustrating how journalism interviews do "objectivity" through an adaptation of the principles of the "Fourth Estate" to political interviews. It turns such analysis to the ends of establishing the particular "pragmatic ethic" underpinning such practices and how journalism interviewing techniques has allowed for proactive journalists to strike a workable balance between pursuing the public interest and observing the restraining protocols of modern journalistic practice.

An obsession with storytelling : conducting oral history interviews for creative writing

Anna Hirsch and Clare Dixon (2008, 190) state that creative writers’ ‘obsession with storytelling…might serve as an interdisciplinary tool for evaluating oral histories.’ This paper enters a dialogue with Hirsch and Dixon’s statement by documenting an interview methodology for a practice-led PhD project, The Artful Life Story: Oral History and Fiction, which investigates the fictionalising of oral history. ----- ----- Alistair Thomson (2007, 62) notes the interdisciplinary nature of oral history scholarship from the 1980s onwards. As a result, oral histories are being used and understood in a variety of arts-based settings. In such contexts, oral histories are not valued so much for their factual content but as sources that are at once dynamic, emotionally authentic and open to a multiplicity of interpretations. How can creative writers design and conduct interviews that reflect this emphasis? ----- ----- The paper briefly maps the growing trend of using oral histories in fiction and ethnographic novels, in order to establish the need to design interviews for arts-based contexts. I describe how I initially designed the interviews to suit the aims of my practice. Once in the field, however, I found that my original methods did not account for my experiences. I conclude with the resulting reflection and understanding that emerged from these problematic encounters, focusing on the technique of steered monologue (Scagliola 2010), sometimes referred to as the Biographic Narrative Interpretative Method (Wengraf 2001, Jones 2006).

Developing a framework for Six Sigma in financial service institutions : empirical evidence from expert interviews

Six Sigma is considered to be an important management philosophy to obtain satisfied customers. But financial service organisations have been slow to adopt Six Sigma issues so far. Despite the extensive effort that has been invested and benefits that can be obtained, the systematic implementation of Six Sigma in financial service organisations is limited. As a company wide implementation framework is missing so far, this paper tries to fill this gap. Based on theory, a conceptual framework is developed and evaluated by experts from financial institutions. The results show that it is very important to link Six Sigma with the strategic as well as the operations level. Furthermore, although Six Sigma is a very important method for improving quality of processes others such as Lean Management are also used This requires a superior project portfolio management to coordinate resources and projects of Six Sigma with the other methods used. Beside the theoretical contribution, the framework can be used by financial service companies to evaluate their Six Sigma activities. Thus, the framework grounded through literature and empirical data will be a useful guide for sustainable and successful implementation of a Six Sigma initiative in financial service organisations.

Artful interviewing: Conducting oral history interviews for practice-led research

Recently, there has been an increased use of oral history as source material and inspiration for creative products, such as new media productions; visual art; theatre and fiction. The rise of the digital story in museum and library settings reflects a new emphasis on publishing oral histories in forms that are accessible and speak to diverse audiences. Visual artists are embracing oral history as a source of emotional, experiential and thematic authenticity (Anderson 2009 and Brown 2009). Rosemary Neill (2010) observes the rise of documentary and verbatim theatre — where the words of real people are reproduced on-stage — in Australia. Authors such as Dave Eggers (2006), M. J. Hyland (2009), Padma Viswanathan (2008) and Terry Whitebeach (2002) all acknowledge that interviews heavily inform their works of fiction. In such contexts, oral histories are not valued so much for their factual content but as sources that are at once dynamic, evolving, emotionally authentic and ambiguous. How can practice-led researchers design interviews that reflect this emphasis? In this paper, I will discuss how I developed an interview methodology for my own practice-led research project, The Artful Life Story: Oral History and Fiction. In my practice, I draw on oral histories to inform a work of fiction. I developed a methodology for eliciting sensory details and stories around place and the urban environment. I will also read an extract from ‘Evelyn on the Verandah,’ a short story based on an oral history interview with a 21 year-old woman who grew up in New Farm, which will be published in the One Book Many Brisbanes short story anthology in June this year (2010).