Strumenti e contesti del lavoro collaborativo

Analisi degli strumenti e dei contesti del lavoro collaborativo

Moomba - A collaborative environment for supporting distributed extreme programming in global software development

Global Software Development (GSD) is an emerging distributive software engineering practice, in which a higher communication overhead due to temporal and geographical separation among developers is traded with gains in reduced development cost, improved flexibility and mobility for developers, increased access to skilled resource-pools and convenience of customer involvements. However, due to its distributive nature, GSD faces many fresh challenges in aspects relating to project coordination, awareness, collaborative coding and effective communication. New software engineering methodologies and processes are required to address these issues. Research has shown that, with adequate support tools, Distributed Extreme Programming (DXP) – a distributive variant of an agile methodology – Extreme Programming (XP) can be both efficient and beneficial to GDS projects. In this paper, we present the design and realization of a collaborative environment, called Moomba, which assists a distributed team in both instantiation and execution of a DXP process in GSD projects.

Groupware and Workflow Tools - A Case study of SAP Business Workflow Supporting System Integration in a Global Telecommunication Company

Workflow management systems aim at the controlled execution of complex application processes in distributed and heterogeneous environments. These systems will shape the structure of information systems in business and non-business environments. E business and system integration is a fertile soil for WF and groupware tools. This thesis aims to study WF and groupware tools in order to gather in house knowledge of WF to better utilize WF solutions in future, and to focus on SAP Business Workflow in order to find a global solution for Application Link Enabling support for system integration. Piloting this solution in Nokia collects the experience of SAP R/3 WF tool for other development projects in future. The literary part of this study will guide to the world of business process automation providing a general description of the history, use and potentials of WF & groupware software. The empirical part of this study begins with the background of the case study describing the IT environment initiating the case by introducing SAP R/3 in Nokia, the communication technique in use and WF tool. Case study is focused in one solution with SAP Business Workflow. This study provides a concept to monitor communication between ERP systems and to increase the quality of system integration. Case study describes a way create support model for ALE/EDI interfaces. Support model includes monitoring organization and the workflow processes to solve the most common IDoc related errors.

Software and Space: Investigating How a Cosmology Research Group Enacts Infrastructure by Producing Software

Thesis (Ph.D.)--University of Washington, 2016-08

Ein XML-basiertes Modell für synchrone Gruppenarbeit auf gemeinsamen Informationsräumen

In dieser Arbeit wird ein generisches Modell fuer synchrone Gruppenarbeit auf gemeinsamen Informationsraeumen entwickelt. Fuer die Entwicklung dieses Modells muessen die Grundfunktionen fuer Anwendungen der synchronen Gruppenarbeit realisiert werden. Neben der Modellierung des Datenraumes (Datenmodell) und der operationellen Schnittstelle (Interaktionsmodell), muessen Mechanismen fuer die Darstellung der Aktivitaeten der Gruppenmitglieder auf dem Informationsraum (Awareness), sowie fuer die Synchronisierung gleichzeitiger Zugriffe verschiedener Benutzer auf dem Datenraum realisiert werden (Nebenlaeufgkeitskontrolle). Das Grundproblem bei der Loesung der Nebenlaeufigkeit liegt bei der Aufgabe der Isolation aus den klassischen ACID-Transaktionen zu gunsten von Awareness. Die rapide Entwicklung von Techniken der mobilen Kommunikation ermoeglicht den Einsatz dieser Geraete fuer den Zugriff auf Daten im Internet. Durch UMTSund WLAN-Technologien koennen Mobilgeraete fuer Anwendungen ueber die reine Kommunikation hinaus eingesetzt werden. Eine natuerliche Folge dieser Entwicklung sind Anwendungen fuer die Zusammenarbeit mehrerer Benutzer. In der Arbeit wird daher auf die Unterstuetzung mobiler Geraete besonderen Wert gelegt. Die Interaktion der Benutzer auf den gemeinsamen Datenraum wird durch einfache Navigationsoperationen mit einem Cursor (Finger) realisiert, wobei der Datenraum durch XML-Dokumente dargestellt wird. Die Visualisierung basiert auf der Transformierung von XML-Dokumenten in andere XML-basierte Sprachen wie HTML oder SVG durch XSLT-Stylesheets. Awareness-Informationen werden, aehnlich dem Fokus/Nimbus-Modell, von der Interaktion der Benutzer und der Ermittlung der sichtbaren Objekte bei dem Benutzer hergeleitet. Fuer eine geeignete Kontrolle der Nebenlaeufigkeit wurde der Begriff der visuellen Transaktion eingefuehrt, wo die Auswirkungen einer Transaktion von anderen Benutzern (Transaktionen) beobachtet werden koennen. Die Synchronisierung basiert auf einem Sperrverfahren und der Einfuehrung der neuen W-Sperre und der Grundoperationen readV und writeV. Das Modell (Groupware-Server) wird in der Arbeit in einem Prototyp implementiert. Weiterhin wird eine Java-Anwendung sowohl auf einem Desktop PC als auch auf einem Pocket PC (iPAQ 3970) implementiert, welche die Einsetzbarkeit dieses Prototyps demonstriert.

Desarrollo de sistemas groupware basado en modelos : integración con el Proceso de Desarrollo de Software.

Resumen basado en el de la publicación

Model-based groupware solution for distributed real-time collaborative 4D planning via teamwork

Construction planning plays a fundamental role in construction project management that requires team working among planners from a diverse range of disciplines and in geographically dispersed working situations. Model-based four-dimensional (4D) computer-aided design (CAD) groupware, though considered a possible approach to supporting collaborative planning, is still short of effective collaborative mechanisms for teamwork due to methodological, technological and social challenges. Targeting this problem, this paper proposes a model-based groupware solution to enable a group of multidisciplinary planners to perform real-time collaborative 4D planning across the Internet. In the light of the interactive definition method, and its computer-supported collaborative work (CSCW) design analysis, the paper discusses the realization of interactive collaborative mechanisms from software architecture, application mode, and data exchange protocol. These mechanisms have been integrated into a groupware solution, which was validated by a planning team in a truly geographically dispersed condition. Analysis of the validation results revealed that the proposed solution is feasible for real-time collaborative 4D planning to gain a robust construction plan through collaborative teamwork. The realization of this solution triggers further considerations about its enhancement for wider groupware applications.

Um Estudo dos efeitos organizacionais e sociais da utilização da tecnologia Groupware Lotus Notes na administração pública do Estado do Paraná

Em 1995, o Estado do Paraná escolheu o software Lotus Notes como solução de correio eletrônico distribuído e automação de escritórios para suas estruturas organizacionais. Após 5 anos do início do processo de sua implantação, a previsão inicial de 3.600 licenças de uso dessa tecnologia groupware já foi amplamente superada. Existem atualmente mais de 9.000 usuários do Lotus Notes, distribuídos em praticamente todos os níveis da administração pública. Essa dissertação é o primeiro estudo formal realizado para avaliar os impactos organizacionais e sociais produzidos pela utilização de tecnologias de informação colaborativas na administração pública do Paraná. Os capítulos que fazem parte dessa dissertação focalizam em tecnologias de informação colaborativas, com ênfase no Lotus Notes e a sua utilização na administração pública. Inicialmente são introduzidos conceitos básicos sobre Groupware e CSCW (Computer-Supported Cooperative Work), em seguida é apresentado o Lotus Notes, com um breve histórico de sua criação e uma visão resumida de pesquisas acadêmicas sobre implementações dessa tecnologia. Na seqüência, o ambiente de informática da administração pública do Estado do Paraná e a questão da seleção de uma plataforma tecnológica para resolver o problema de comunicação nesse ambiente são descritos, assim como o processo de implantação do Lotus Notes no Estado. A parte principal desse trabalho é apresentada em seguida: uma ampla pesquisa realizada nos órgãos da administração pública sobre a utilização do Lotus Notes, operacionalizada através de questionários virtuais e entrevistas. O modelo referencial utilizado na pesquisa é mostrado, assim como seu embasamento conceitual e as variáveis consideradas nas questões. Na conclusão são comentados os principais resultados do trabalho realizado, as contribuições e benefícios de sua realização, assim como sugestões de continuidade para futuras pesquisas sobre o assunto.

FlexSIG-Flexible software inspection groupware

The objective of this research is to design and build a groupware system which will allow members of a distributed group more flexibility in performing software inspection. Software inspection, which is part of non-execution based testing in software development, is a group activity. The groupware system aims to provide a system that will improve acceptability of groupware and improve software quality by providing a software inspection tool that is flexible and adaptable. The groupware system provide a flexible structure for software inspection meetings. The groupware system will extend the structure of the software inspection meeting itself, allowing software inspection meetings to use all four quadrant of the space-time matrix: face-to-face, distributed synchronous, distributed asynchronous, and same place-different time. This will open up new working possibilities. The flexibility and adaptability of the system allows work to switch rapidly between synchronous and asynchronous interaction. A model for a flexible groupware system was developed. The model was developed based on review of the literature and questionnaires. A prototype based on the model was built using java and WWW technology. To test the effectiveness of the system, an evaluation was conducted. Questionnaires was used to gather response from the users. The evaluations ascertained that the model developed is flexible and adaptable to the different working modes, and the system is capable of supporting several different models of the software inspection process.

Sistema CSCW para la ense??anza de composici??n escrita basado en una interfaz de l??piz electr??nico

Estudiar la aplicabilidad de t??cnicas CSCW (Computer Supported Collaborative Work) en el trabajo diario, tanto en un aula, como en educaci??n a distancia. Analizar la idoneidad de las distintas plataformas de redes subyacentes, sistemas operativos, etc., as?? como estudiar otros aspectos de CSCW, como seguridad y registro de usuarios, ergonom??a... Dise??ar y desarrollar el prototipo ya que es necesario tener una aplicaci??n software que pudiera implantarse cuanto antes y con el m??ximo nivel de funcionalidad. Comparar el rendimiento de ordenadores basados en l??piz, con los ordenadores tradicionales port??tiles o de sobremesa ya que deben probarse nuevos m??todos de interacci??n con los ordenadores. Se pretende estudiar los problemas de CSCW (concurrencias, coordinaci??n, derechos,...) asociados al car??cter recursivo de la escritura y la interacci??n entre un grupo peque??o de estudiantes y el profesor, creando as?? una clase electr??nica. Se decide crear un sistema que pueda servir de apoyo a los alumnos de la asignatura 'T??cnica de escritura' impartido en la Facultad de Educaci??n. Se estudia la aplicaci??n de los ordenadores y las redes como elementos de apoyo a la ense??anza, especialmente al aprendizaje de la composici??n escrita, tanto de forma individual, como de forma cooperativa, incluyendo los m??todos de an??lisis de los textos generados por los alumnos. Se hace una rese??a hist??rica del Trabajo Coperativo Soportado por Ordenador (CSCW) present??ndose las distintas clasificaciones y arquitecturas existentes para estos sistemas, vi??ndose las caracter??sticas que las difeencian y haciendo una comparaci??n con los del sistema propuesto. Se tratan las interfaces multiusuario y sus implicaciones de dise??o, comentando los distintos problemas que surgen cuando hay que implementar un sistema CSCW y describi??ndose las soluciones adoptadas. Durante los dos a??os de utilizaci??n del sistema como apoyo a la signatura 'T??cnicas de escritura' han ido surgiendo distintos problemas tanto del tipo funcional, como inform??tico y-o telem??tico, cuyas soluciones m??s importantes han sido: consciencia del espacio de trabajo compartido, implementaci??n de roles y organizaci??n del trabajo en las fases cooperativas, soporte adecuado para la comunicaci??n, almacenamiento de la informaci??n generada por la interfaz basada en l??piz electr??nico, almacenamiento y recupaeraci??n del trabajo de sesiones anteriores y tama??o de cada ventana de trabajo. En la presente tesis se ha dise??ado e implantado un nuevo sistema CSCW basado en una interfaz de l??piz electr??nico para la ense??anza y aprendizaje de la composici??n de textos. El sistema, llamado PENCACOLAS (PEN Computer Aided Composing COLlAborative System) permite la interacci??n entre alumnos (grupos de 2 ?? 3) y la supervisi??n e interacci??n con el profesor, posibilita el paso del alumno por las distintas fases que subyacen en el proceso de composici??n de un documento, dota tanto al profesor como a los alumnos de una interfaz que les permite visualizar el trabajo de los dem??s e intervenir en ciertas circunstancias, permite la creaci??n de las llamadas aulas virtuales.

Supporting Computer-supported collaborative work (CSCW) in conceptual design

In order to gain a better understanding of online conceptual collaborative design processes this paper investigates how student designers make use of a shared virtual synchronous environment when engaged in conceptual design. The software enables users to talk to each other and share sketches when they are remotely located. The paper describes a novel methodology for observing and analysing collaborative design processes by adapting the concepts of grounded theory. Rather than concentrating on narrow aspects of the final artefacts, emerging “themes” are generated that provide a broader picture of collaborative design process and context descriptions. Findings on the themes of “grounding – mutual understanding” and “support creativity” complement findings from other research, while important themes associated with “near-synchrony” have not been emphasised in other research. From the study, a series of design recommendations are made for the development of tools to support online computer-supported collaborative work in design using a shared virtual environment.

The impact of Group Intelligence software on enquiry-based learning

Despite the increasing use of groupware technologies in education, there is little evidence of their impact, especially within an enquiry-based learning (EBL) context. In this paper, we examine the use of a commercial standard Group Intelligence software called GroupSystems®ThinkTank. To date, ThinkTank has been adopted mainly in the USA and supports teams in generating ideas, categorising, prioritising, voting and multi-criteria decision-making and automatically generates a report at the end of each session. The software was used by students carrying out an EBL project, set by employers, for a full academic year. The criteria for assessing the impact of ThinkTank on student learning were those of creativity, participation, productivity, engagement and understanding. Data was collected throughout the year using a combination of interviews and questionnaires, and written feedback from employers. The overall findings show an increase in levels of productivity and creativity, evidence of a deeper understanding of their work but some variation in attitudes towards participation in the early stages of the project.

Vertical Bone Measurements From Cone Beam Computed Tomography Images Using Different Software Packages.

This article aimed at comparing the accuracy of linear measurement tools of different commercial software packages. Eight fully edentulous dry mandibles were selected for this study. Incisor, canine, premolar, first molar and second molar regions were selected. Cone beam computed tomography (CBCT) images were obtained with i-CAT Next Generation. Linear bone measurements were performed by one observer on the cross-sectional images using three different software packages: XoranCat®, OnDemand3D® and KDIS3D®, all able to assess DICOM images. In addition, 25% of the sample was reevaluated for the purpose of reproducibility. The mandibles were sectioned to obtain the gold standard for each region. Intraclass coefficients (ICC) were calculated to examine the agreement between the two periods of evaluation; the one-way analysis of variance performed with the post-hoc Dunnett test was used to compare each of the software-derived measurements with the gold standard. The ICC values were excellent for all software packages. The least difference between the software-derived measurements and the gold standard was obtained with the OnDemand3D and KDIS3D (-0.11 and -0.14 mm, respectively), and the greatest, with the XoranCAT (+0.25 mm). However, there was no statistical significant difference between the measurements obtained with the different software packages and the gold standard (p> 0.05). In conclusion, linear bone measurements were not influenced by the software package used to reconstruct the image from CBCT DICOM data.

Systematic Management of Variability in UML-based Software Product Lines

This paper presents SMarty, a variability management approach for UML-based software product lines (PL). SMarty is supported by a UML profile, the SMartyProfile, and a process for managing variabilities, the SMartyProcess. SMartyProfile aims at representing variabilities, variation points, and variants in UML models by applying a set of stereotypes. SMartyProcess consists of a set of activities that is systematically executed to trace, identify, and control variabilities in a PL based on SMarty. It also identifies variability implementation mechanisms and analyzes specific product configurations. In addition, a more comprehensive application of SMarty is presented using SEI's Arcade Game Maker PL. An evaluation of SMarty and related work are discussed.