Involving employees in six sigma

Six sigma is a quality improvement philosophy with systematic and formal approach. In order to successfully implement and utilize six sigma the basic disciplines of it should be adopted by the entire organization. Furthermore, employee involvement is crucial in six sigma implementation. This thesis addresses the challenges of long-lasting involvement in the case company. It focuses on gaps of involving six sigma trained employees, Black Belts. Theoretical framework of the thesis illustrates different factors influencing employee involvement. Influencing factors can be divided into ten categories: organizational culture, managerial commitment, leadership style, employee empowerment, employees’ perceptions, communication, training, goals, performance measurement and incentives. Factors and categories overlap and are related to each other. The framework provides holistic view of employee involvement in six sigma context but can be used also with other quality management philosophies. This thesis was conducted as a case study and written on an assignment to a power and automation technology company. Due to the nature of research problem, the data collection was conducted by interviewing case company personnel. In order to study involvement from employees’ point of view interview questions were designed to be open-ended and to allow the interviewees to tell freely about the phenomenon. This thesis provides empirical support on previous studies in organizational support, management commitment and employee empowerment. In addition, it indicates the importance of separate function for Black Belts in the organization. The gaps in Black Belt involvement can be categorized under two categories: Management driven gaps are related to management commitment, organizational structure and culture and information systems. Black Belt driven gaps are related to practice and effort of using six sigma. This thesis finds solutions for bridging these gaps in the case company by applying findings from literature research and suggestions given by the interviewees. For each gap, actions are suggested for bridging the discrepancy between current and desired situations. The thesis states that in order to embed six sigma in the organization the most crucial gaps, lack of management commitment, six sigma vision and possibilities to use six sigma, should be diminished.

Involving employees in six sigma

Six sigma is a quality improvement philosophy with systematic and formal approach. In order to successfully implement and utilize six sigma the basic disciplines of it should be adopted by the entire organization. Furthermore, employee involvement is crucial in six sigma implementation. This thesis addresses the challenges of long-lasting involvement in the case company. It focuses on gaps of involving six sigma trained employees, Black Belts. Theoretical framework of the thesis illustrates different factors influencing employee involvement. Influencing factors can be divided into ten categories: organizational culture, managerial commitment, leadership style, employee empowerment, employees’ perceptions, communication, training, goals, performance measurement and incentives. Factors and categories overlap and are related to each other. The framework provides holistic view of employee involvement in six sigma context but can be used also with other quality management philosophies. This thesis was conducted as a case study and written on an assignment to a power and automation technology company. Due to the nature of research problem, the data collection was conducted by interviewing case company personnel. In order to study involvement from employees’ point of view interview questions were designed to be open-ended and to allow the interviewees to tell freely about the phenomenon. This thesis provides empirical support on previous studies in organizational support, management commitment and employee empowerment. In addition, it indicates the importance of separate function for Black Belts in the organization. The gaps in Black Belt involvement can be categorized under two categories: Management driven gaps are related to management commitment, organizational structure and culture and information systems. Black Belt driven gaps are related to practice and effort of using six sigma. This thesis finds solutions for bridging these gaps in the case company by applying findings from literature research and suggestions given by the interviewees. For each gap, actions are suggested for bridging the discrepancy between current and desired situations. The thesis states that in order to embed six sigma in the organization the most crucial gaps, lack of management commitment, six sigma vision and possibilities to use six sigma, should be diminished.

Physiological reactivity and the perception of emotional stimuli as they relate to social adaptive functioning after traumatic brain injury / y Melonie Jane Hopkins.

Traumatic brain injury (TBI) often affects social adaptive functioning and these changes in social adaptability are usually associated with general damage to the frontal cortex. Recent evidence suggests that certain neurons within the orbitofrontal cortex appear to be specialized for the processing of faces and facial expressions. The orbitofrontal cortex also appears to be involved in self-initiated somatic activation to emotionally-charged stimuli. According to Somatic Marker Theory (Damasio, 1994), the reduced physiological activation fails to provide an individual with appropriate somatic cues to personally-relevant stimuli and this, in turn, may result in maladaptive behaviour. Given the susceptibility of the orbitofrontal cortex in TBI, it was hypothesized that impaired perception and reactivity to socially-relevant information might be responsible for some of the social difficulties encountered after TBL Fifteen persons who sustained a moderate to severe brain injury were compared to age and education matched Control participants. In the first study, both groups were presented with photographs of models displaying the major emotions and either asked to identify the emotions or simply view the faces passively. In a second study, participants were asked to select cards from decks that varied in terms of how much money could be won or lost. Those decks with higher losses were considered to be high-risk decks. Electrodermal activity was measured concurrently in both situations. Relative to Controls, TBI participants were found to have difficulty identifying expressions of surprise, sadness, anger, and fear. TBI persons were also found to be under-reactive, as measured by electrodermal activity, while passively viewing slides of negative expressions. No group difference,in reactivity to high-risk card decks was observed. The ability to identify emotions in the face and electrodermal reactivity to faces and to high-risk decks in the card game were examined in relationship to social monitoring and empathy as described by family members or friends on the Brock Adaptive Functioning Questionnaire (BAFQ). Difficulties identifying negative expressions (i.e., sadness, anger, fear, and disgust) predicted problems in monitoring social situations. As well, a modest relationship was observed between hypo-arousal to negative faces and problems with social monitoring. Finally, hypo-arousal in the anticipation of risk during the card game related to problems in empathy. In summary, these data are consistent with the view that alterations in the ability to perceive emotional expressions in the face and the disruption in arousal to personally-relevant information may be accounting for some of the difficulties in social adaptation often observed in persons who have sustained a TBI. Furthermore, these data provide modest support for Damasio's Somatic Marker Theory in that physiological reactivity to socially-relevant information has some value in predicting social function. Therefore, the assessment of TBI persons, particularly those with adaptive behavioural problems, should be expanded to determine whether alterations in perception and reactivity to socially-relevant stimuli have occurred. When this is the case, rehabilitative strategies aimed more specifically at these difficulties should be considered.

Aging policy: a case study of co-ordination in Canadian governments

ABSTRACT Canada is an aging society. The number of people aged sixty-five and over is rising, while the number of people under twenty is declining. These two concurrent changes in the age structure have produced a sh~ft in the demographic composition of Canada which is commonly referred to as the aging phenomenon. Regardless of whether or not the number of people under twenty continues to decline, the number of elderly in Canada will almost double over the next twenty years. This rapidly growing elderly clientele will doubtless have an impact on Canadian governments. Federal, provincial and municipal governments are presently providing a variety of programs that have a special bearing on the aged and most senior citizens are beneficiaries of one or more of these programs. The ramifications of a rapidly growing elderly clientele are obvious. In order to cope with the impact of a significant increase in the number of elderly persons, the development and implementation of aging policy must be co-ordinated at each level of government and between and among levels of government. If aging policy is not co-ordinated, the results are likely to be: inappropriate policy decisions; duplication and overlap; and, ineffective and irresponsive services. No one benefits from these results. The need for co-ordination is apparent. The purpose of this thesis is to examine existing governmental efforts to co-ordinate policy in the field of aging. These efforts are examined by focusing on interactions directed at co-ordination between and among major actors in aging policy. A framework is used to structure the description and analysis of these interactions. The variables of formalisation and intensity and the concept of power are instrumental in analysing interactions for co-ordination. The underlying intent of this thesis is to discover some of the main gaps in existing governmental efforts to co~ordinate aging policy. Gaps are, in fact, discovered. Several explanations for the existence of gaps in interactions for co-ordination are discussed. A major hypothesis involving a relationship between a bureaucratic form of organisation and interactions for coordination is suggested. Finally, three recommendations for improving co-ordination in aging policy are offered.

A sequential analysis of therapist scaffolding and child concept formation in narrative therapy

Narrative therapy is a postmodern therapy that takes the position that people create self-narratives to make sense of their experiences. To date, narrative therapy has compiled virtually no quantitative and very little qualitative research, leaving gaps in almost all areas of process and outcome. White (2006a), one of the therapy's founders, has recently utilized Vygotsky's (1934/1987) theories of the zone of proximal development (ZPD) and concept formation to describe the process of change in narrative therapy with children. In collaboration with the child client, the narrative therapist formalizes therapeutic concepts and submits them to increasing levels of generalization to create a ZPD. This study sought to determine whether the child's development proceeds through the stages of concept formation over the course of a session, and whether therapists' utterances scaffold this movement. A sequential analysis was used due to its unique ability to measure dynamic processes in social interactions. Stages of concept formation and scaffolding were coded over time. A hierarchical log-linear analysis was performed on the sequential data to develop a model of therapist scaffolding and child concept development. This was intended to determine what patterns occur and whether the stated intent of narrative therapy matches its actual process. In accordance with narrative therapy theory, the log-linear analysis produced a final model with interactions between therapist and child utterances, and between both therapist and child utterances and time. Specifically, the child and youth participants in therapy tended to respond to therapist scaffolding at the corresponding level of concept formation. Both children and youth and therapists also tended to move away from earlier and toward later stages of White's scaffolding conversations map as the therapy session advanced. These findings provide support for White's contention that narrative therapists promote child development by scaffolding child concept formation in therapy.

Youth Involvement in Organizational Decision Making: The Connection to Youth Initiative and Organizational Functioning

Studying positive adolescent development requires an examination of the mutually beneficial associations between youth and their environment. These youthcontext relations include both the contributions that youth make to others and society and the youth-context interactions that might predict positive youth outcomes. Community and youth-serving organizations, where youth may be involved in decision-making roles such as service delivery, advocacy, or on boards of directors, can provide one important context for youth contributions and for positive adolescent development. Research on the outcomes of youth involvement in organizational decision-making, however, is limited, and largely consists of exploratory qualitative studies. This dissertation is formatted as an integrated article dissertation. It begins with a review of the literature on contexts of structured youth activities and positive youth development. This review is intended to describe theory on development-context relations, in which development is considered an interactive process that occurs between individuals and their contexts, as it pertains the positive development of youth who are involved in various structured activities (e.g., volunteering). This description follows with a review of current research, and conclusions and rationale for the current studies. Following this theoretical and research background, the dissertation includes reports of two studies that were designed to address gaps in the research on youth involvement in organizational decision-making. The first was a qualitative research synthesis to elucidate and summarize the extant qualitative research on the outcomes of youth involvement in organizational decision making on adults and organizations. Results of this study suggested a number of outcomes for service provision, staff, and broader organizational functioning, including both benefits to organizations as well as some costs. The second study was a quantitative analysis of the associations among youth involvement, organizations' learning culture, and youth initiative, and relied on survey data gathered from adults and youth in community-based organizations with youth involvement. As expected, greater youth involvement in organizational decision making was associated with higher learning culture within the organization. Two dimensions of youth involvement, greater program engagement and relationships with adults, were related to greater youth initiative. A third dimension, sense of ownership, was not- .-.- associated with youth's level of initiative. Moreover, the association between relationships with adults and youth initiative was only significant in organizations with relatively low learning culture. Despite some limitations, these studies contribute to the research literature by providing some indication of the potential benefits and costs of youth involvement and by making an important contribution toward the early stages of context-level analyses of youth development. Findings have important implications for practitioners, funders, future research, and lifespan development theory.

The Effectiveness of Learning Portfolios: A Study of Quality Assurance Programs of Selected Health Regulatory Colleges in Ontario

Health regulatory colleges promote quality practice and continued competence through Quality Assurance (QA) programs. For many colleges, a QA program includes the use of portfolios that incorporate self-directed learning. The purpose of this study was to determine some of the issues surrounding the effectiveness of QA portfolio programs. The literature review revealed that portfolios are valuable tools, but gaps in knowledge include a comparative analysis of QA programs and the perspective of regulatory college administrators. Data were collected through interviews with 6 administrators and a review of 14 portfolio models described on college websites. The results from the two data sources were applied to Robert Stake's responsive evaluation framework to identify issues related to the portfolio's effectiveness (Stake, 1967). The learning components of portfolios were analyzed through the humanist and constructivist lenses. All 14 portfolio models were found to have 3 main components: self-diagnosis, learning plan and activities, and self-evaluation. However, differences were uncovered in learners' autonomy in selecting learning activities, methods of portfolio evaluation, and the relationship between the portfolio and other QA components. The results revealed a dual philosophy of learning in portfolio models and an apparent contradiction between the needs of the individual learner and the organization. Paths for future research include the tenuous relationship between competence and learning, and the impact of technical approaches on selfdirected learning initiatives. A key recommendation is to acknowledge the unique identity of each profession so that health regulatory colleges can address legislative demands and learner needs.

Service Learning in Higher Education: A Road Map

As institutions of higher education struggle to stay relevant, competitive, accessible, and flexible, they are scrambling to attend to a shift in focus for new students. This shift involves experiential learning. The purpose of this major research paper was to examine the existing structures, to seek gaps in the experiential learning programs, and to devise a framework to move forward. The specific focus was on experiential learning at Brock University in the Faculty of Applied Health Sciences. The methodology was underscored with cognitive constructivism and appreciative theory. Data collection involved content analysis steps established by Krippendorff (2004) and Weber (1985). Data analysis involved the four dimensions of reflection designed by LaBoskey, including the purpose, context, content, and procedures. The results developed understandings on the state of formal processes and pathways within service learning. A tool kit was generated that defines service learning and offers an overview of the types of service learning typically employed. The tool kit acts as a reference guide for those interested in implementing experiential learning courses. Importantly, the results also provided 10 key points in experiential learning courses by Emily Allan. A flow chart illustrates the connections among each of the 10 points, and then they are described in full to establish a strategy for the way forward in experiential learning.

Living in the Skin That I Am: An Organizational Autoethnography of an Adult Educator's Plight to Survive the Stigma of Invisible and Episodic Disability in an Academy of Administritiva

Through the reflective lens of an adult educator with invisible and episodic disabilities, this paper has been written as an organizational autoethnography. Through a process of autoethnographical sensemaking, it is intended to illuminate important gaps in organizational theory. Feminist/relational care ethics, critical reflection, and transformative learning serve as the educational theories that comprise its framework. In telling my story, embodied writing and performance narrative are used to convey the felt existence of a body exposed through words—where my “abled” and “disabled” professional teaching and learning identities may be studied against the backdrop of organizational policies and procedures. Words used to describe unfamiliar experiences and situations shape meaning for which new meaning may emerge. At the conclusion of this paper, an alternative frame of reference—a view from the margins—may be offered to articulate authenticity in the expectancy of workplace equity for adult educators with disabilities. Taken collectively on a larger level, it is hoped that this research may provide a source of inspiration for systemic organizational change in adult learning environments.

Perception de la force musculaire et de la distribution du poids lors d’activités motrices chez le sujet sain

Les résultats de récentes études supportent l’idée que la perception de la force aurait un rôle important dans la réalisation des tâches fonctionnelles telles que le passage assis à debout (PAD). Cependant, très peu d’études se sont attardées à quantifier la précision avec laquelle les individus en santé sont capables de percevoir la force musculaire. De plus, aucune étude n’a évalué la perception de la distribution du poids lors du PAD chez la clientèle saine. L’objectif principal était de recueillir des données sur la capacité des individus en santé, jeunes et âgés, à percevoir la force musculaire lors d’une contraction statique des extenseurs du genou et à percevoir la distribution du poids (DP) lorsqu’ils réalisent le passage assis à debout. Cette étude a été effectuée auprès de 31 individus, divisés en deux groupes d’âge (< 50 ans et > 60 ans). Les résultats du premier objectif visant à quantifier les erreurs de perception de la force lors d’une contraction statique des extenseurs du genou ont démontré que les erreurs absolues et brutes sont plus élevées pour les niveaux de force supérieurs à 50 % CVM et que les erreurs brutes sont plus importantes chez les jeunes pour les hauts niveaux de force. Les résultats du second objectif visant à évaluer l’effet de différentes références sensorimotrices sur les erreurs de perception de la force musculaire ont montré qu’une référence à 50 % CVM préalablement montrée au participant et qu’une contraction simultanée des muscles de la préhension de la main diminuent les erreurs brutes et absolues de perception pour le niveau de force 70%. Les résultats du troisième objectif visant à quantifier les erreurs de perception de la DP lors du PAD ont démontré que les sujets jeunes et âgés ont une bonne capacité à percevoir leur DP avec des erreurs absolues et brutes variant respectivement entre 2,9 % et 9,4 % et entre -5,7 % et 5,7 % et des coefficients de corrélations intra-classes supérieurs à 0,75 entre la DP produite et celle perçue. Les résultats contribuent à approfondir les connaissances relatives à la perception de la force et de la DP chez les individus en santé. Ces données pourront servir à titre comparatif lors d’études menées auprès des patients hémiparétiques afin d’évaluer s’ils ont des problèmes perceptifs pouvant expliquer l’asymétrie récurrente qu’ils présentent dans leurs tâches fonctionnelles.

Perception, jugement et erreur dans les Quaestiones De anima de Nicole Oresme

Dans la question 10 du livre II de son commentaire au traité De l’âme d’Aristote, Nicole Oresme soulève la question suivante : est-ce que le sens se trompe relativement à son objet propre? S’attaquant à la problématique de l’illusion sensible, il soutient qu’il y a effectivement place pour l’erreur dans la connaissance sensible puisque les facultés sensitives de l’âme ont la capacité de former des jugements. Influencé par le modèle perspectiviste de la vision, Oresme met l’accent sur le rôle des sens internes, plutôt que les sens externes, dans la perception. Ce mémoire de maîtrise a pour but d’élucider les notions de « concept » (conceptus), « jugement » (iudicium) et « discours » (discursus) telles qu’Oresme les emploie dans le deuxième livre de ses Quaestiones De anima et est accompagné d’une traduction des questions I.4, II.8-15 et II.21 des Quaestiones De anima.

Perception d’effort et de mise en charge et asymétrie motrice lors du passage assis à debout chez le sujet hémiparétique

L’asymétrie de mise en charge (MEC) lors du passage assis à debout (PAD) chez les personnes hémiparétiques est une observation clinique connue mais peu expliquée. Ce projet visait donc le développement de connaissances sur les facteurs explicatifs de l’asymétrie de MEC chez cette clientèle en s’intéressant plus spécifiquement au lien entre la distribution des efforts aux genoux lors du PAD et l’asymétrie de MEC observée ainsi qu’à la perception de ces deux éléments lors de cette tâche. Ainsi, les objectifs généraux étaient de : 1) déterminer si l’exécution spontanée asymétrique du PAD des sujets hémiparétiques est expliquée par une distribution des efforts symétriques aux genoux en quantifiant ces efforts par le Taux d’utilisation musculaire électromyographique (TUMEMG) et, 2) déterminer si les individus hémiparétiques sont conscients des stratégies motrices qu’ils utilisent en évaluant leurs perceptions de MEC et d’efforts aux genoux durant le PAD. La première étude a évalué la capacité des personnes hémiparétiques à percevoir leur distribution de MEC aux membres inférieurs lors du PAD. Par rapport aux participants sains, leur distribution de MEC fut davantage asymétrique et leurs erreurs de perception plus élevées. La deuxième étude a quantifié la distribution des efforts aux genoux chez les sujets sains et hémiparétiques lors du PAD spontané. Les deux groupes ont montré une association entre leur distribution de MEC et leur distribution d’effort. Toutefois, la relation était plus faible chez les patients. Le classement des participants hémiparétiques en sous-groupes selon leur degré d’asymétrie de force maximale des extenseurs des genoux (faible, modéré, sévère) a révélé une similarité des efforts aux genoux parétique et non parétique chez le groupe ayant une atteinte sévère. La troisième étude a déterminé si la perception de la distribution des efforts aux genoux des sujets hémiparétiques était reliée à leur distribution réelle d’effort mesurée lors de PAD exécutés dans différentes positions de pieds. En plus d’être incapables de percevoir les changements de distribution d’effort induits par les différentes positions de pieds, leurs erreurs de perception d’effort furent plus élevées que celles de MEC. Par le biais du test fonctionnel assis-debout de cinq répétitions, la dernière étude a déterminé l’influence du nombre de répétitions du PAD sur les distributions de MEC et d’efforts aux genoux chez les sujets sains et hémiparétiques. Contrairement aux contrôles, les distributions des sujets hémiparétiques furent plus asymétriques à la première répétition du test fonctionnel que lors de l’exécution spontanée unique du PAD. En somme, les résultats de cette thèse ont démontré que la distribution des efforts aux genoux doit être considérée parmi les facteurs explicatifs de l’asymétrie de MEC des individus hémiparétiques lors du PAD et qu’il y a un besoin de mieux documenter la perception des personnes hémiparétiques lorsqu’elles exécutent des tâches fonctionnelles.

Percepción logística empresarial de los sectores productivos agrícola y textil en Colombia

Desde el año 2007 se ha venido presentando un crecimiento progresivo en Colombia, donde la participación del comercio exterior en el PIB (Producto Interno Bruto) ha aumentado, según cifras del Departamento Nacional de Planeación (DNP). En contraste a esto, Colombia últimamente se ha caracterizado por presentar falencias en su desempeño logístico, las cuales se ven reflejadas en el LPI (Logistics Performance Index), una herramienta desarrollada por el Banco Mundial que mide el desempeño de la cadena de suministro de un país. El Gobierno y sus ministerios han velado por mejorar la competitividad del país, y advierten una serie de tratados y acuerdos internacionales que facilitarán el intercambio de productos junto con el fortalecimiento de la industria; a lo cual, las empresas colombianas deberán encaminar sus esfuerzos y al interior de la organización deberán tomar partida en cuanto a la capacitación del personal en temas logísticos, la administración de los costos y la eficiencia en los procesos. Así pues, mediante la realización de un estudio de la percepción que tienen los empresarios actuales en materia de logística, donde se evalúan distintas variables relacionadas con la administración de la cadena de suministro; se podrá entender holísticamente la problemática del sector, específicamente de los sectores agrícola y textil: dos sectores influyentes en el PIB nacional, generadores de empleo y con una gran cantidad de empresas asociadas. Igualmente, proponer medidas de mejora cercanas a la realidad, que contribuyan con el buen desempeño de las empresas en todo el curso de su cadena de suministro, con actividades involucradas como la planeación, las compras, el abastecimiento, las operaciones, la producción, el almacenamiento, los despachos y la distribución. Finalmente, se logrará tener un acercamiento al perfil logístico que deberán tener estas empresas en el marco de la competitividad, contando con herramientas que de una u otra manera permitan a los empresarios la toma de decisiones acertadas en pro de la organización y sus partes interesadas.

O trabalho cooperativo entre professores nos diferentes grupos de área disciplinar na mesma escola

O trabalho cooperativo nas comunidades escolares apresenta inúmeras vantagens ao nível do desenvolvimento dos alunos, dos professores e da própria escola. No entanto, continuam a existir várias lacunas neste tipo de actividades e, especificando Portugal, existem muitos trabalhos de tipo diagnóstico, que não chegam para implantar cultura de cooperação. Quando falamos da implementação da cooperação nas escolas, temos de atender, obrigatoriamente, à cultura de escola vivenciada nas mesmas e à liderança, pois influenciam a cooperação. Este trabalho tem como finalidade verificar até que ponto existe trabalho cooperativo entre professores e perceber como se desenvolve a cultura de cooperação entre professores nos diferentes grupos de área disciplinar duma mesma escola. Para verificar este objectivo, participaram 13 responsáveis dos diferentes grupos de Áreas Disciplinares de uma escola secundária da zona do Estoril. Estes foram inquiridos através da aplicação de um questionário adaptado, daquele que foi validado e utilizado por Bolam et al (2005), e através de uma entrevista semi-estruturada, para análise da percepção que os mesmos têm sobre a cooperação e a cultura vivenciada dentro dos seus Grupos de Área Disciplinar. No geral, verificou-se que, relativamente à cooperação e à cultura cooperativa de grupo, os Departamentos de Área Curricular não diferem significativamente entre si, não existindo um grande sentido de cooperação. De acordo com as percepções dos inquiridos, verificou-se que existe uma fraca participação dos professores em acções cooperativas focalizadas no desenvolvimento profissional docente e focalizadas no desenvolvimento da cultura cooperativa ou através das precárias condições ou práticas extrínsecas a este desenvolvimento. Analisando a globalidade das mudanças verificadas nos últimos dois anos, constatou-se que os Grupos de Área Disciplinar estão a viver um momento de estagnação na maioria das questões inquiridas. Averiguou-se, também, que a não/fraca liderança por parte dos responsáveis de grupo de área disciplinar, resulta numa fraca participação dos professores em questões cooperativas. Através deste estudo, pode-se concluir que existe uma fraca cooperação entre os professores do mesmo Grupo de Área Disciplinar desta escola. Conclui-se também que a escola atravessa um momento de estagnação, não existindo um real desenvolvimento da cultura cooperativa na escola.

Leitura de mundo, leitura da palavra : construção da competência leitora

Nossa intenção, na presente investigação é seguir um procedimento analógico ao da construção da competência leitora e refletir sobre as influências educacionais, sobretudo, no interesse, ou falta dele, pela leitura, competência fundamental para o desenvolvimento do indivíduo na sociedade. Iniciamos pelo processo de aprendizagem e ensino da leitura e finalizamos com as reflexões: como a prática pedagógica do docente, desperta ou reconcilia o jovem leitor com a leitura? Compreendemos que somos capazes de contribuir para o desenvolvimento e aprofundamento dos hábitos de leitura dos estudantes, principalmente escolar, a fim de “aprimorar” os níveis de leitura e promover no estudante o prazer de ler, desde que, nós enquanto figuras mediadoras e motivadoras em sala de aula, o professor, sintam verdadeiramente esse desejo de desperta no outro o prazer de ler. Como resultado, depreende-se que o próprio professor ainda não incorporou seu papel enquanto figura motivadora, importantíssima, na construção de alunos leitores. Simultaneamente constatamos que o professor é sabedor das lacunas no seu processo de formação acadêmica e da necessidade de formação continuada para “aperfeiçoamento” da sua prática e da posição que ocupam como sujeitos de suas leituras e que seu hábito de leitura, ou ausência dele, tem consequência na prática de ensino/aprendizagem e em seu posicionamento frente aos estudantes como ícone motivador da mesma. Concomitantemente, aferimos que a concepção que predomina nas práticas da leitura ainda é a noção de leitura como decodificação de palavras, essa percepção é notada não só na fala dos estudantes, mas também na do professor. Aferimos também, que a maioria dos estudantes investigados não tem o hábito da leitura e consequentemente não tem consciência das estratégias usadas nesse processo de produção de significados. Esperamos que as discussões aqui apresentadas, e os resultados obtidos nesta investigação proporcionem reflexões sobre a prática pedagógica, favorecendo alterações que colaborem para a melhoria do ensino/aprendizagem de leitura.