NH90-helikopterin soveltuvuus Personnel Recovery –operaation suorittamiseen

Tutkielmassa tarkastellaan Puolustusvoimien käyttämän NH90-kuljetushelikopterin soveltuvuutta Personnel Recovery -operaation CSAR-menetelmän kuljetusalustaksi. Tutkimuksen tarkoituksena on selvittää, kuinka hyvin NH90-helikopteri vastaa Naton asettamiin vaatimuksiin taistelukentän etsintä- ja pelastustoimintaa suorittavalle kulje-tushelikopterille vertaamalla NH90-helikopterin laitteiden ja järjestelmien tuottamaa suorituskykyä Naton vaatimuksiin. Kyseessä on laadullinen tutkimus, jonka tutkimusstrategiana on käytetty tapaustutki-musta. Tutkielman lähdeaineiston rungon muodostavat kirjalliset lähteet, joita on tut-kittu käyttämällä aineistolähtöistä sisällönanalyysia. Tutkimuksen johtopäätökset on saatu vertailemalla eri alalukujen tuloksia keskenään. Lähdeaineistoista merkittävim-piä ovat Naton Personnel Recovery -toimintaa käsittelevät doktriinit sekä NH90-helikopteria ja sen ominaisuuksia käsittelevät valmistajan sekä Helikopteripataljoonan julkaisemat tekstit. Tärkeiden ominaisuuksien kohdalla tietoa on pyritty keräämään useammasta paikasta, ja näin parantamaan tutkielman luotettavuutta. Tutkimus osoittaa, että NH90-helikopteri soveltuu sodan ja kriisinaikaiseen etsintä- ja pelastustoimintaan hyvin. NH90-helikopterin suunnittelussa on pyritty ottamaan kat-tavasti huomioon nykyaikaisen sodankäynnin kuljetushelikoptereita vastaan asettamat uhkakuvat, jonka vuoksi se vastaa Naton asettamiin vaatimuksiin erinomaisesti. On kuitenkin huomioitava, että kyseessä on hyvin tuore helikopterityyppi, jonka todelli-nen käytännön testi karuissa olosuhteissa on vielä näkemättä. Tästä huolimatta voi-daan todeta, että NH90 on suunniteltu uhka-alueella toimivaksi monipuoliseksi ja muuntautumiskykyiseksi kuljetushelikopteriksi, jolla voidaan toteuttaa haastavia ope-raatioita vaikeissakin olosuhteissa. Vaikka tutkimus on hyvin teoreettinen, voidaan sen tuloksia pitää realistisina. Tutki-mus toimii hyvänä perustana etsintä- ja pelastustoimintaan liittyvissä asioissa, mutta aiheen laajuuden vuoksi jatkotutkimusta tarvitaan, jotta aiheeseen voidaan paneutua syvällisemmin, ja asiasta voidaan tehdä merkittäviä johtopäätöksiä.

Customer orientation of sales personnel: Implications for service quality

Prior customer orientation research has concentrated mainly on studying the economical potential of customer orientation to companies. Service quality research instead has concentrated on emphasizing the evaluation of service quality from the customer’s perspective. This means that the service providers lack important information regarding customer orientation and service quality they would need for managerial purposes such as selecting and training employees. Therefore, there is an emerging need to study how customer orientation and service quality relate to company processes, policies and employees, and this study answers to those calls. The objective of this study was to examine what is the role of sales personnel’s’ customer orientation in quality of service delivery and what features support the development of customer orientation among sales personnel. Also the components customer orientation were studied extensively in order to understand how they relate to service quality. The empiric part of the study was conducted as a qualitative research by interviewing seven sales people from operative, tactical and strategic levels of the case corporation in order to get a broader view for customer orientation. The findings propose that both organizational factors and individual factors are affecting customer orientation construct inseparably. Organizational factors are bundled in this study under standards, support and systems, whereas individual factors are formed of employees’ personal attributes, motivation and self-perceived decision making authority. The findings suggest that in the service delivery process at an operative level, customer orientation appears largely in the employees’ individualistic characteristics. Their social and technical skills and motivation to serve customers are the most identifiable factors for customer orientation and consequently, quality service. However, organizational standards, support and systems are strongly dictating the frames the operative sales people operate in, having an influence on how the employees are experiencing their decision making authority and in the end, customer orientation. When looking at the service delivery process at tactical and strategic levels, customer orientation is affecting mainly in the organizational constructs through setting standards, support and systems. However, tactical and strategic level employees influence the operative level through individual customer orientation components as well. The findings indicate that their emotion and personal interaction skills are affecting the overall service delivery process mainly through supervisor support and motivation of the operative level employees. Based on this study it can be argued that an organization can operate as a facilitator and create certain frames for customer oriented sales behavior through standards, support and systems. However, as the impact of individual customer orientation factors on sales people’s service quality seems decisive, from an organizational perspective it puts pressures on the recruitment.

Accuracy of dose planning for prostate radiotherapy in the presence of metallic implants evaluated by electron spin resonance dosimetry

Radiotherapy is one of the main approaches to cure prostate cancer, and its success depends on the accuracy of dose planning. A complicating factor is the presence of a metallic prosthesis in the femur and pelvis, which is becoming more common in elderly populations. The goal of this work was to perform dose measurements to check the accuracy of radiotherapy treatment planning under these complicated conditions. To accomplish this, a scale phantom of an adult pelvic region was used with alanine dosimeters inserted in the prostate region. This phantom was irradiated according to the planned treatment under the following three conditions: with two metallic prostheses in the region of the femur head, with only one prosthesis, and without any prostheses. The combined relative standard uncertainty of dose measurement by electron spin resonance (ESR)/alanine was 5.05%, whereas the combined relative standard uncertainty of the applied dose was 3.35%, resulting in a combined relative standard uncertainty of the whole process of 6.06%. The ESR dosimetry indicated that there was no difference (P>0.05, ANOVA) in dosage between the planned dose and treatments. The results are in the range of the planned dose, within the combined relative uncertainty, demonstrating that the treatment-planning system compensates for the effects caused by the presence of femur and hip metal prostheses.

Reconstructive dosimetry for cutaneous radiation syndrome

According to the International Atomic Energy Agency (IAEA), a relatively significant number of radiological accidents have occurred in recent years mainly because of the practices referred to as potentially high-risk activities, such as radiotherapy, large irradiators and industrial radiography, especially in gammagraphy assays. In some instances, severe injuries have occurred in exposed persons due to high radiation doses. In industrial radiography, 80 cases involving a total of 120 radiation workers, 110 members of the public including 12 deaths have been recorded up to 2014. Radiological accidents in industrial practices in Brazil have mainly resulted in development of cutaneous radiation syndrome (CRS) in hands and fingers. Brazilian data include 5 serious cases related to industrial gammagraphy, affecting 7 radiation workers and 19 members of the public; however, none of them were fatal. Some methods of reconstructive dosimetry have been used to estimate the radiation dose to assist in prescribing medical treatment. The type and development of cutaneous manifestations in the exposed areas of a person is the first achievable gross dose estimation. This review article presents the state-of-the-art reconstructive dosimetry methods enabling estimation of local radiation doses and provides guidelines for medical handling of the exposed individuals. The review also presents the Chilean and Brazilian radiological accident cases to highlight the importance of reconstructive dosimetry.

Finnish Maritime Personnel's Conceptions on Safety Management and Safety Culture

The purpose of this thesis is to explore Finnish maritime personnel’s conceptions of safety management and its relationship with the concept of safety culture. In addition, the aim is to evaluate the impact of the ISM Code on the prevailing safety culture in the Finnish shipping business. A total of 94 interviewees and seven Finnish shipping companies were involved in this study. Thematic interviews were applied as the main research method for the study. The results were analysed qualitatively. The results indicate that maritime safety culture can simultaneously demonstrate features of integration, differentiation and ambiguity. Basically, maritime personnel have a positive attitude towards safety management systems since they consider safety management beneficial and essential in general. However, the study also found considerable criticism among the interviewees. The interviewed maritime personnel did not criticise the ISM Code as such, yet they criticised the way the ISM Code has been applied in practise. In order to understand the multiple perspectives of safety culture more comprehensively, multiple theoretical perspectives and methodological approaches are needed. This study indicates that safety culture and the impacts of the ISM Code should not be unambiguously studied solely quantitative methods or qualitative methods. By examining safety culture from several methodological and theoretical perspectives, one may gain a more versatile and holistic overview of safety culture.

Convention collective nationale de travail du personnel qualifié des cabinets et laboratoires dentaires. [Mise à jour au 15 avril 1960. Arrêté du Ministère du travail du 28 mars 1960.]

[Convention collective. Médecine dentaire. France. 1960]

Convention collective nationale du personnel des entreprises de manutention ferroviaire et travaux connexes. [Mise à jour au 21 avril 1960. Arrêté du Ministère du travail du 5 avril 1960.]

[Convention collective. Manutention ferroviaire. France. 1960]

Convention collective nationale du personnel des entreprises de manutention ferroviaire et travaux connexes. [Ed. mise à jour au 1er septembre 1964. Arrêtés interministériels 1951-1964.]

[Convention collective. Manutention ferroviaire. France. 1964]

Personnel non titulaire (Etat, départements, communes et établissements publics). Régime complémentaire de retraites. Décrets du 12 décembre 1951 et du 9 juin 1955 et textes subséquents. Edition mise à jour au 15 mai 1956

[Code]

Comités d'entreprises, délégués du personnel, sections syndicales (Ed. à jour au 1er mars 1971)

Collection : Journal officiel de la République française ; 1183

Inhalatorium du docteur Arnold [personnel médical] : [photographie de presse] / [Agence Rol]

Référence bibliographique : Rol, 60486