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Esta dissertação enfoca as características que um ambiente comercial deve ter para atender as necessidades dos diferentes usuários (cliente e funcionário). Com base na revisão bibliográfica foram pesquisados os métodos de projeto utilizados para o planejamento destes espaços, assim como a forma que os usuários interagem com os diferentes elementos que compõem uma loja. Com base no método Design Macroergonômico (Fogliatto e Guimarães, 1999) foram identificados os itens de demanda ergonômica do funcionário e cliente de cinco lojas franqueadas e dedicadas à comercialização cosméticos e perfumes. Os resultados demonstraram que na maioria das vezes este tipo de espaço preocupa-se tanto com as necessidades de venda que ignora as verdadeiras necessidades dos seus usuários. Verificou-se, também, que o método Design Macroergonômico pode ser utilizado por arquitetos no intuito de enriquecer a avaliação das necessidades dos diferentes usuários de um espaço comercial.

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Nos últimos dez anos a gestão do conhecimento tem crescido em importância tanto no meio acadêmico como empresarial. Ainda que alguns permaneçam céticos, sua relevância para a competitividade das organizações tem se tornado cada vez mais um ponto de concordância nos dois ambientes, como uma resposta aos desafios sociais e econômicos impostos. Estes desafios impulsionam a gestão do conhecimento vista como uma disciplina interdisciplinar focada nos agentes e no seu ambiente, e no processo de criação, mapeamento e transferência do conhecimento, com o objetivo final de gerar vantagens competitivas sustentáveis. Apesar de muitos estudos específicos, ainda são poucos os trabalhos que buscam avaliar a adoção da gestão do conhecimento como abordagem ampla, quase como um novo paradigma gerencial adaptado à nova realidade econômica vigente, assim como são poucos os estudos que buscam avaliar o impacto na criação de valor de estratégias focadas no conhecimento. Este trabalho visa preencher essa lacuna, avaliando a adoção de práticas, conceitos e atitudes vinculadas à gestão do conhecimento em empresas de grande e pequeno porte criadoras de valor, através de estudos de caso. Para isso, o trabalho partiu de uma ampla revisão da literatura em torno do tema para definir um conjunto de práticas associadas ao conceito de gestão do conhecimento, dividido em seis dimensões: estratégia, estrutura, tecnologia da informação, cultura e pessoas, sistemas de suporte e processos. A partir deste levantamento, instrumentos distintos – questionário e roteiro de entrevista - foram elaborados para estudar as grandes e pequenas empresas. A pesquisa de campo só foi realizada após a validação do instrumento por especialistas na área, que avaliaram cada item com relação a sua total, parcial ou marginal associação ao conceito de gestão do conhecimento. Os resultados mostram que, independente do tamanho, as empresas criadoras de valor adotam muitas das práticas associadas a gestão do conhecimento em cinco das seis dimensões estudadas. Além destes indícios, o trabalho também contribui ao deixar um rol de mais de duzentos e trinta itens validados com relação ao conceito de gestão do conhecimento, que podem ser testados e aperfeiçoados.

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Este trabalho tem como objetivo avaliar o nível de divulgação de informações voluntárias nos relatórios anuais de empresas industriais com ações contadas em bolsa de valores, assim como a sua evolução no período 1984-86. Adicionalmente, se procura examinar em que mídia as variações observadas no nível de divulgação são explicadas pelas variações no tamanho e na rentabilidade das empresas. Por fim, é verificado s e os itens julgados importantes pelos analistas financeiros estão presentes nos relatórios. Foi elaborado um indicador, no qual a importância dos itens selecionados foi determinada através de pesquisa junto a analistas do mercado de capitais. A análise dos relat6rios anuais das empresas possibilitou verificar a existência, ou não, da informação. A aplicação desse indicador permitiu determinar o nível de divulgação. Os resultados revelaram que o nível de divulgação de3 informações é muito baixo e assim se manteve durante o período analisado. Verificou-se também que as empresas tendem a não divulgar os itens de informações julgados importantes pelos analistas. A avaliação da intensidade da associação entre o nível de divulgação de informações e o tamanho e a rentabilidade indicou que só há correlação significativa entre o nível e o tamanho da empresa. A conclusão geral da pesquisa é de que existe um amplo espaço para as empresas melhorarem o conteúdo informacional dos seus relatórios anuais. A divulgação dos itens de informações selecionados neste trabalho está em níveis muito abaixo daqueles esperados pelos analistas consultados.

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O principal objetivo deste estudo foi investigar a possível relação entre o fracasso escolar, entendido como anos de repetência, e o autoconceito de alunos da 8a. série do 1º grau da rede oficial de escolas de Campo Grande, no Município do Rio de Janeiro. Este trabalho foi realizado com dois grupos de alunos, sendo que um grupo havia tido experiência de fracasso escolar, isto é, repetência, e o outro grupo não. Para verificar a relação, repetência e autoconceito, foi utilizada a "Escala de Autoconceito Tennessee", desenvolvida por H. Fitts, traduzida e reduzida por Corona em 1977. A escala consta de 30 itens com 5 alternativas de respostas para cada item (tipo Likertl, sua amplitude é de 150 pontos, sendo o maior escore possível 150 (30x51 o menor 30 (30x1), indicando respectivamente uma desestruturação do autoconceito em termos de supervalorização e uma desestruturação por infra-aloração. O confronto das médias de autoconceito de grupos de alunos com diferentes frequências de repetência e sem repetência mostrou que a repetência de serie covaria significativamente com o autoconceito dos alunos estudados, concomitantemente, com a classe social. Apesar de os resultados do estudo não serem conclusivos, ainda assim consideramos válida sua realização, na medida em que fornece mais esclarecimentos a um dos mais graves problemas da escola de 1º grau no Brasil, que é o da repetência.

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É um trabalho de interdisciplinaridade entre o Direito e a Psicologia Social dentro da temática da discriminação trabalhista. Será apresentada a visão da Psicologia Social sobre preconceitos automáticos (“Implicit Bias”), assim como será discutida qual seria a melhor solução para o problema exposto. Ações afirmativas é o remédio mais adequado para combater preconceitos automáticos. O trabalho mostra a visão da Psicologia Social sobre a melhor forma de introduzir e conduzir as Ações afirmativas no mercado de trabalho. Será também feita uma análise jurídica constitucional e infraconstitucional das Ações afirmativas no mercado de trabalho, procurando entender se o ordenamento constitucional acolhe estas políticas no Brasil, bem como investigar o interesse do Estado em legislar para tornar tais iniciativas uma realidade.

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O cenário mundial que foi se desenhando na segunda metade do século XX, relacionado às questões do ambiente e cujos reflexos se fizeram sentir no estado das espécies vivas, despertou as autoridades a pensarem em ações estratégicas garantidoras da vida. Dessa preocupação emergiu o compromisso assumido por jardins botânicos, voltado para o desenvolvimento de programas de conservação da diversidade vegetal e educação ambiental, capazes de promover mudanças na forma de pensar as questões relacionadas com o ambiente. As coleções vivas em jardins botânicos se colocam como instrumentos e cenário para trabalhar questões ambientais, promovendo debates e discussões sobre questões que afetam a vida. Neste sentido, a coleção medicinal, por sua constituição, facilita o trabalho construtivo, as articulações e conexões necessárias para despertar interesse do público através do reconhecimento dos seus significados da vida cotidiana. A experiência na condução da coleção, a observação ostensiva e o desenvolvimento de atividades evidenciaram o potencial da coleção medicinal como lugar de experiência, que permite trabalhar com uma diversidade de grupos: o público em geral, grupos comunitários, de saber popular, comunidade científica na área da medicina, da farmácia, da divulgação científica, da educação ambiental, da etnobotânica e da biologia. Assim, um guia contemplando os itens que facilitam o trabalho do curador é uma maneira de estimular a representação dessa tipologia de coleção em jardins botânicos e, por conseguinte, permitir que seu jardim desempenhe o papel de interlocutor entre ciência e sociedade e venha a ser protagonista da mudança para uma nova forma de relação com os recursos naturais.

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The composition of ichthyofauna discarded by trawling shrimping, their reproductive status and feeding ecology were studied on the beaches of Basin Rio Grande do Norte, Brazil. Fish were collected monthly in the year of 2012. During biometrics, portions of the digestive tract and of gonads were removed, fixed in formalin 10% and Bouin, respectively, for be submitted to histological processing by the techniques of hematoxylin-eosin. Stomach content analyzes were performed using the methods of Frequency of Occurrence and Volumetric and was calculated the repletion index. Throughout the study period were recorded a total of 49 species. The fish assemblages differed between sections monitoring, with the highest abundance, biomass and indices of richness and diversity in sections B, D and C. Already the excerpt A, showed higher values for dominance and equitability. In the cluster analysis according to the faunal similarity was observed the formation of three groups: group I formed by excerpts B and D, group II by excerpt C and group III formed by excerpt A. The assessment of reproductive stage revealed that the fish assemblages discarded by trawling are composed mainly of juveniles. Regarding the feeding ecology, the species Larimus breviceps, Menticirrhus littoralis and Pomadasys corvinaeformis characterized as carnivorous with tendency to carcinofagia. Already Conodon nobilis characterized as carnivorous with tendency to piscivory, but all proved generalist-opportunistic with increase of feeding activity during drought. The dendrogram of grouping of the species developed based on the food items used shows the formation of four groups: Group I consists of species that feed mainly of "gastropod" and "sediment"; group II of "teleost fish"; the group III of "crustacea" and group IV of "echinodermata" and "bivalve". The anatomical and histological characteristics of the digestive tract were consistent with the dietary habits of the analyzed species. In this context, the Costa Branca of Rio Grande do Norte can be considered a feeding site and recruitment for juveniles, which, opportunistically, utilize resources associated with the background

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This study aimed at assessing the interobserver reliability of the Brazilian-Portuguese version of the Berg Balance Scale (BBS). The assessment was made by physiotherapists with extensive or little clinical experience in non-institutionalized elderly individuals. Participants comprised 12 elderly subjects (10 women and 2 men) with mean ages of 75.8 ± 8.4 years (range = 63-87) and 18 physiotherapists with varying clinical experience. Inter-examiner reliability obtained for each scale item yielded weighted kappa value > 0.75 in 11 of the 14 items (varying from 0.37 to 1.0). The intra-class correlation coefficient (ICC) for the total sum of BBS scores between the two groups of physiotherapists was 0.996 (95% confidence interval, 0.987 0.999) with a Cronbach alpha coefficient of 0.996. We found no difference between the rater groups when we compared the sum score means obtained with the student s T-test (p = 0.86). Although some items had low reliability values, in general our results suggest that the Brazilian Version of the BBS showed good levels of interrater reliability and agreement when used by physiotherapists with different clinical practice levels and without previous training on non-institutionalized elderly patients. We concluded that the BBS can be useful as an important evaluation instrument on a protocol for Rehabilitation clinics. It may be used by various health professionals, as: Physicians, Physical therapists, Physical educators, Occupational therapists, Nurses and Phonoaudiologists, so confirming the interdisciplinary character of this study

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INTRODUCTION: Drug advertisement stimulates self-medication and irrational use of medicines, especially when it starts to interfere in the prescription. Monitoring advertisements, as well as the observation of its influence on health professionals, prescriptions become necessary because of this public health problem. OBJECTIVE: The aim of this work was to analyze drug advertisements directed to gynecologists and/or obstetricians doctors relating them to the current legislation as well as its influence on prescription. METHODOLOGY: The sample was composed of drug advertisements divulged to the gynecologists and / or obstetricians doctors and was analyzed according to RDC96/2008. To evaluate the influence of advertisement on prescription, a questionnaire was administered to gynecologists / obstetricians doctors and prescriptions of a public maternity were also evaluated. RESULTS AND CONCLUSION: Concerning the advertisements analyzed, 48% complied fully with current legislation and 52% of the advertisements analyzed were in accordance to the RDC No. 96/2008 in most of the items evaluated. The doctors interviewed are used to receive the visits of propagandists, even in the public service, receiving gifts offered by the industry and believe that medicine advertisement tries to influence prescribing. Many of them use the material provided by the propagandist as a source for their prescription, although they present a critical view about them information. The use of trade name / mark on the prescription is a common practice among the doctors interviewed, even in the public service, suggesting there is an influence of medicine advertisement on the prescription

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This study aims, to characterize the diversity of cephalopods by analyzing the stomach contents of fishes caught in the islands of St. Peter and St. Paul (ASPSP) and Fernando de Noronha (AFN). Also, verify the participation of cephalopods in the diet of their main predators. A total of 723 stomachs were collected, from 8 species of fish, caught by the fishery, 471 stomachs were from ASPSP and 252 were from the AFN. It was recorded the occurrence of food items (fish, cephalopods and crustaceans) and the cephalopods were identified to the lowest taxa possible, according to specialized literature. The Ommastrephidae family represented 84.46% of occurrence in the ASPSP and 63.48% in the AFN, confirming the importance of this family in the area studied and also in the diet of their predators. Among the species with greatest occurrence Ornitoteuthis antillarum was the most representative in both regions. This species had an average mantle length of 54.25 mm, thus demonstrating that the majority of this population is in the juvenile stage of development. The smallest species found was Argonauta nodosa with a mantle length of 4.06 mm and the largest was Ommastrephes bartrami, with 223.33 mm. In the AFN, the species richness (d) was 2.318, the diversity index (H ') was 1.454 and the measure of evenness (J) was 0.585. In the ASPSP, the species richness (d) was 2.66, the Shannon diversity index (H ') was 1.013 and the measure of evenness (J) was 0.373. AFN has a greater cephalopod diversity than ASPSP, confirming the pattern suggested by the Theory of Island Biogeography. Among the occurrence of prey items for all predators, the cephalopods are secondary preys. The most important cephalopod species in the diet of Thunnus albacares and Acantocybium solandri was Ornithoteuthis antillarum. These predators have different niche width the diet of Thunnus albacares is more specialized, but they have an overlap of 84.684% in the trophic niche, suggesting that in the ASPSP these two species may use similar niches

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The study Teacher work and education in the municipal schools of Natal objectifies the analysis of the education and work conditions of the teachers in the municipal schools of Natal, placing them within the scenario of the public policies outlined for Basic Education (2005-2010). The thesis is based on the perspective that the educational reforms implemented by the Brazilian government in an attempt to answer to the new contextual demands originated from the world of work and globalization, demanding increasingly higher levels of qualification and constant extension of the teaching functions in school from the teachers, have been configured withal as a strategy for intensifying the teacher s work. The empirical field of study was constituded by thirteen municipal schools that offer basic education. Four hundred and seventeen teacher subjects that work in the municipal school system of Natal, two representatives of the Secretaria Municipal de Educação de Natal (SME)1 that work in the pedagogical team and one representative of the Sindicato dos Trabalhadores em Educação do Rio Grande do Norte2 took part in the study. The procedures/instruments used in the research were: bibliographic review, document research, questionnaires and recording of information in a field journal. The study confirmed that the majority of the teachers that work in the municipal school system were admitted by means of public entry exams, therefore meeting the requirements set by Law 9.394/96. Most of the teachers have the initial education demanded to work in basic education, although with some limitations due to the fact that they do not correspond to the needs of the educational system. The SME has a plan for continued training of the teachers in accordance to the current ideas defended by researchers of this field. There is, although, a disconnection between the purpose of the plan and the training strategies, because, in truth, predominate repetitive and specific actions that do not contemplate the training needs of the teachers, nor the demands of the system. Although the work conditions are evaluated, by the teachers, as relatively good, limits in relation to the physical structure of the schools are observed (dirty walls with holes in them, broken ceiling fans, old chairs and desks, old and stained black boards, inadequate restroom installations, poor maintenance of the computers, amongst other items). It was also verified the an increase in the functions of the teachers and an intensification of their work, materialized through an overburden of activities undertaken daily at school (and outside of it) and through the demand in taking part in activities that go beyond those inherent to the teaching process, such as the elaboration of political-pedagogical projects, participation in collegiate, registration of student information solicited by the SME and the participation in commissions, has been happening

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People with venous ulcers constitute as an important public health problem, its treatment is onerous and require assistance provided by trained professionals, systematized through protocols, however what lies in the assistance is that the management of this group of people differs from that preconized in the scientific literature, interfering with wound healing and quality of life of affected. In this sense, the construction of a assistance protocol specific to people with venous ulcers (VU) can help professionals of the Family Health Strategy both in patient assessment as and in establishment of quality assistance. Thus, this study aimed to analyse the validity of a multiprofessional assistance protocol for people with venous ulcers in primary care by health professionals using Delphi technique. This is a quantitative study, the methodological type conducted in two steps: first step related to integrative literature review to subsidize the development of the protocol, then these aspects were organized and proposed to the judges of the study through the Delphi technique. The study was initiated after approval by the Research Ethics Committee. The first step was performed between August and September 2012, in the virtual library of health, in the page of the Coordination of Improvement of Higher Education Personnel, of Municipal Health Secretariat and international guidelines of associations and in the subsequent step carried out between September 2012 to January 2013, was performed search by Lattes platform of the National Council of Technological and Scientific Development, in order to identify health professionals in Brazil who act as judges of the instrument and then, via online, the form was submitted to them.The sample for the second step was 51 judges in the first round and 35 for the second round Delphi. The analysis was done by adopting Kappa index ≥ 0.81 and Content Validity Index (CVI)> 0.80. In the first submission for the judges, items that did not reach Kappa and CVI established were: request / realization / test results, demographic data, medical history, risk factors, verification of pain / vital signs / pulse / infection signs / lesion location/ edema and pain treatment. After removal of items which have not obtained Kappa or CVI index established, it was found achieving optimal levels of these index for the categories. In the next step was the ressubmissão of protocol to judges through the Delphi technique in it was found that, of the 15 categories of the protocol, 12 presented higher scores in Delphi 2 phase and the other three categories remained the same Kappa and IVC of the previous phase. As for the average of evaluation requirements of the protocol was found that the scores assigned by the judges were higher in the second phase in nine of the 10 items, remaining the same in only one of the items indicating validity of the instrument before the consensus of the judges. Thus, we accepted the alternative hypothesis in this study, as they were obtained in the second Delphi phase the validity index greater than or equal to the Delphi 1 phase. The formulation of this assistance protocol valid and reproducible will enable a reorganization and redesign of assistance, with standardization of actions and continuity of care for persons with venous ulcers in primary health care

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Venous ulcers are lesions resulting from chronic venous insufficiency, venous valvular abnormalities and venous thrombosis. Its occurrence has been growing with the increase in life expectancy of the world population. Considered as fundamental aspects in the approach to the person with venous ulcer care with the interdisciplinary approach, adoption of protocol-specific knowledge, technical skill, coordination between levels of care complexity of the Health System and active participation of patients and their families, a holistic perspective. The construction of a clinical protocol for people with venous ulcers can help professionals of high complexity services in patient assessment and the establishment of quality care in a systematic way and focused on the factors that interfere with wound healing. Thus, this study aimed to analyze the evidence of validation of a clinical protocol for people with venous ulcers treated at high-complexity services. This is a methodological study with a quantitative approach, developed in three stages: literature review, evidence of content validity and evidence of validation in the clinical context. Approved by the Federal University of Rio Grande do Norte Research Ethics Committee (Opinion: 147.452 and CAAE: 07556312.0.0000.5537). The literature review was conducted in August and September 2012, becoming the basis for the construction of the protocol. Then the evidence of content validity, which included 53 judges (experts) selected by the Lattes platform to evaluate the protocol items was performed. The judges were contacted by e-mail and rated the protocol via Google Docs . After analyzing the ratios obtained in this step, which reported kappa between 0.75 and 0.96 and between 0.80 and 0.98 IVC, and the suggestions of the judges, the protocol was adjusted and subjected to empirical evidence to validate the clinical setting at the University Hospital Onofre Lopes in Natal / RN. Evidence of validation in the clinical setting involved 4 judges who acted in pairs (paired) evaluated 32 patients with venous ulcers in the clinical context of high complexity. In both stages, we used the Kappa Index and Content Validity Index to analyze the responses of the judges. The parameters set as acceptable for these indices were: Kappa ≥ 0.61 and Content Validity Index > 0.80. Any evidence of content validity, as evidence of validation in the clinical context, the protocol items that have not reached Kappa and Content Validity Index established indices were excluded and some items were modified or added after suggestions. The process of content validation evidence and evidence of validation in the clinical setting allowed the improvement of the protocol for the care of people with venous ulcers initially proposed. The initial version of the protocol, built from the literature, contained 15 categories and 108 items; after evidence of content validity, remained the reduction to 15 categories with 91 items; the final version, clinically validated, is composed of the same 15 categories, 76 items. The protocol was validated in its content and in the clinical aspect, so we accepted the alternative hypothesis in the study. This protocol may contribute to the care system, allowing tailor behaviors and promote greater resolution in the treatment of people with venous ulcers in health services of high complexity

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The reports of adverse events date from 1990 up to the present day. Conceptually, these adverse events are unintentional injuries unrelated to the underlying disease, causing measurable lesions in patients, extending the period of hospitalization, or leading to death. These issues require discussions with regard to patient safety, improved quality of service, and preventing medical errors. In the Intensive Care Units, this concern is greater because these are sectors of intensive care to individuals with hemodynamic changes and imminent risk of death. Therefore, it is essential to conduct evaluation processes to investigate aspects of quality of nursing care and patient safety in these spaces. For that reason, we aimed to propose the Evaluation protocol of nursing care and patient safety in Intensive Care Units. For its achievement, we needed to: 1) analyze the evolution of the patient safety concept used in scientific productions, under Rodgers evolutionary concept; 2) identify the necessary items to build the evaluation protocol of nursing care and patient safety in the Intensive Care Unit, from the available evidence in literature; 3) construct an instrument for content validation of the evaluation protocol of nursing care and patient safety in the Intensive Care Unit; and 4) describe and evaluate the appropriateness of the content for an evaluation protocol of nursing care and patient safety in the Intensive Care Unit. This is a methodological study for the content validation of the abovementioned protocol. To meet the first three specific objectives, we used the integrative literature review in Theses Database of the Coordination for the Improvement of Higher Education Personnel and the portal of the Collaborating Centre for Quality of Care and Patient Safety. The fourth specific objective happened through the participation of judges, located from the Lattes curricula, in the content validation process developed in two stages: Delphi 1 and Delphi 2. As instrument, we used the electronic form of Google docs. We present in tables the answers from the evaluation instruments by Delphi consensus and Content Validity Index (CVI) of the entire protocol. We summarized the results in articles entitled Analysis of the patient safety concept: Rodgers evolutionary concept ; Scientific evidence regarding patient safety in the Intensive Care Unit ; Technological device for the content validation process: experience report ; and Evaluation protocol of nursing care and patient safety in Intensive Care Units. The Embodied Opinion of the Research Ethics Committee of the Universidade Federal do Rio Grande do Norte, No. 461,246, under CAAE 19586813.2.0000.5537, approved the study. Thus, we conclude the protocol valid in its content, constituting an important tool for evaluating the quality of nursing care and patient safety in Intensive Care Units