Phenomenological turbulence and innovation in knowledge systems

Most considerations of knowledge management focus on corporations and, until recently, considered knowledge to be objective, stable, and asocial. In this paper we wish to move the focus away from corporations, and examine knowledge and national innovation systems. We argue that the knowledge systems in which innovation takes place are phenomenologically turbulent, a state not made explicit in the change, innovation and socio-economic studies of knowledge literature, and that this omission poses a serious limitation to the successful analysis of innovation and knowledge systems. To address this lack we suggest that three evolutionary processes must be considered: self-referencing, self-transformation and self-organisation. These processes, acting simultaneously, enable system cohesion, radical innovation and adaptation. More specifically, we argue that in knowledge-based economies the high levels of phenomenological turbulence drives these processes. Finally, we spell out important policy principles that derive from these processes.

Innovation in Queensland firms: implications for the smart State

The challenges in the business environment are forcing Australian firms to be innovative in all their efforts to serve customers. Reflecting this need there have been several innovation policy statements both at Federal and State government level aimed at encouraging innovation in Australian industry. In particular, the innovation policy statement launched by the Queensland government in the year 2000 primarily intends building a Sman State through innovation. During the last few decades the Australian government policy on innovation has emphasized support for industry R&D. However industry stakeholders demand a more firm-focused policy of innovation. Government efforts in this direction have been hindered by a lack of a consistent body of knowledge on innovation at the firm level. In particular the Australian literature focusing on firm level antecedents of innovation is limited and fragmented. This study examines the role of learning capabilities in innovation and competitive advantage. Based on a survey of manufacturing firms in Queensland the study finds that both technological and non·technological innovations lead to competitive advantage. The findings contribute to the theory competitive advantage and firm level antecedents of innovation. Implications for firm level innovation strategies and behaviour are discussed. In addition, the findings have important implications for Queensland government's current initiatives to build a Smart State through innovation.

Inova????o no governo e no setor p??blico: desafios e implica????es para a lideran??a

Pol??ticas de inova????o no governo e no setor p??blico s??o necess??rias por muitas raz??es. As institui????es de governan??a, incluindo-se a?? as organiza????es de servi??o p??blico, v??m enfrentando atualmente in??meros desafios e devem exercer suas atribui????es a partir desse contexto. S??o desafios que requerem abordagens novas e inovadoras para dar conta de sua complexidade. ?? preciso, portanto, que governos e servi??os p??blicos se envolvam em processos cont??nuos de inova????o: solu????es convencionais e conhecidas parecem simplesmente n??o mais atender e somente se conseguir?? fazer frente aos novos desafios com sucesso por meio de respostas criativas. Surge, ent??o, uma quest??o: quais as abordagens e as estrat??gias de lideran??a mais indicadas em um contexto de necess??ria inova????o? Este artigo trata dos desafios que surgem a partir desse contexto e dos aspectos de inova????o necess??rios para enfrent??-los. Apresenta ainda algumas abordagens de lideran??a e poss??veis estrat??gias para aumentar a capacidade de lideran??a p??blica e a habilidade dos l??deres, para que enfrentem os desafios de inovar e de implementar pol??ticas e processos inovadores.

IDEA MANAGEMENT SYSTEM - AN ESSENTIAL COMPONENT IN THE CONTINUOUS IMPROVEMENT OF QUALITY AND INNOVATION

It is known the power of ideas is tremendous. But there are employees in many companies who have good ideas but not put them into practice. On the other hand, there are many others who have good ideas and are encouraged to contribute their ideas for innovation in the company. This study attempts to identify factors that contribute to success in managing ideas and consequent business innovation. The method used was the case study applied to two companies. During the investigation, factors considered essential for the success of an idea management program were identified, of which we highlight, among others, evidences the results, involvement of the top management, establishment of goals and objectives; recognition; dissemination of good results. Companies with these implemented systems, capture the best ideas from their collaborators and apply them internally. This study intends to contribute to business innovation in enterprises through creation and idea management, mainly through collecting the best ideas of their own employees. The results of this study can be used to help improving deployed suggestions systems, as well as, all managers who wish to implement suggestions systems/ideas management systems.

Innovation and adoption of mobile technology in public organizations: the IBGE case

The use of Mobile and Wireless Information Technologies (MWIT) for provisioning public services by a government is a relatively recent phenomenon. This paper evaluates the results of MWIT adoption by IBGE (The Brazilian Institute of Geography and Statistics) through a case study. In 2007, IBGE applied 82,000 mobile devices (PDAs) for data gathering in a census operation in Brazil. A set of challenges for a large scale application of MWIT required intensive work involving innovative working practices and service goals. The case reveals a set of outputs of this process, such as time and cost reductions in service provision, improved information quality, staff training and increased organizational effectiveness and agility.

Innovation for sustainable urban tourism: some thoughts on best practice

This paper examines a series of strategic initiatives that have been undertaken by Tourism Queensland (TQ), a State Tourism Organization in Australia, to develop tourism and in particular to develop networks in tourism destinations. This paper firstly examines the nature of sustainable urban tourism (SUT) and discusses approaches to defining it. It suggests that developing SUT requires a generic approach to improving sustainable tourism operations amongst all suppliers in an urban area. Further, this approach suggests that best practice in marketing and policy development can be adopted to attract tourists to a SUT destination and examples of this approach are provided.

Analisador de vibrações de dois canais baseado em computador

O presente trabalho teve como principal objectivo o desenvolvimento de um analisador de vibrações de dois canais baseado em computador, para a realização de diagnóstico no âmbito do controlo de condição de máquinas. Foi desenvolvida uma aplicação num computador comum, no software LabVIEW, que através de transdutores de aceleração do tipo MEMS conectados via USB, faz a recolha de dados de vibração e procede ao seu processamento e apresentação ao utilizador. As ferramentas utilizadas para o processamento de dados são ferramentas comuns encontradas em vários analisadores de vibrações disponíveis no mercado. Estas podem ser: gráficos de espectro de frequência, sinal no tempo, cascata ou valores de nível global de vibração, entre outras. Apesar do analisador desenvolvido não apresentar inovação nas ferramentas de análise adoptadas, este pretende ser distinguido pelo baixo custo, simplicidade e carácter didáctico. Este trabalho vem evidenciar as vantagens, desvantagens e potencialidades de um analisador desta natureza. São tiradas algumas conclusões quanto à sua capacidade de diagnóstico de avarias, capacidades como ferramenta didáctica, sensores utilizados e linguagem de programação escolhida. Como conclusões principais, o trabalho revela que os sensores escolhidos não são os indicados para efectuar o diagnóstico de avarias em ambiente industrial, contudo são ideais para tornar este analisador numa boa ferramenta didáctica e de treino.

Innovation through virtual communities of Practice: motivation and constraints in the knowledge-creation process

Communities of Practice are places which provide a sound basis for organizational learning, enabling knowledge creation and acquisition thus improving organizational performance, leveraging innovation and consequently increasing competitively. Virtual Communities of Practice (VCoP‟s) can perform a central role in promoting communication and collaboration between members who are dispersed in both time and space. The ongoing case study, described here, aims to identify both the motivations and the constraints that members of an organization experience when taking part in the knowledge creating processes of the VCoP‟s to which they belong. Based on a literature review, we have identified several factors that influence such processes; they will be used to analyse the results of interviews carried out with the leaders of VCoP‟s in four multinationals. As future work, a questionnaire will be developed and administered to the other members of these VCoP‟s

The European challenge of KMN and innovation: a skills and competence portfolio for knowledge worker in SME's

Versão editor: http://www.isegi.unl.pt/docentes/acorreia/documentos/European_Challenge_KM_Innovation_2004.pdf

Technology for creativity and innovation: tools, techniques and applications

It is widely accepted that organizations and individuals must be innovative and continually create new knowledge and ideas to deal with rapid change. Innovation plays an important role in not only the development of new business, process and products, but also in competitiveness and success of any organization. Technology for Creativity and Innovation: Tools, Techniques and Applications provides empirical research findings and best practices on creativity and innovation in business, organizational, and social environments. It is written for educators, academics and professionals who want to improve their understanding of creativity and innovation as well as the role technology has in shaping this discipline.