Usability Testing at Florida International University Libraries: What We Learned

The Florida International University Libraries’ Web site’s new look was launched in Fall 2001. As a result of the new look, a group formed to undertake a usability study on the top page of the site. The group tested three target groups to determine the usability of the top page. The study pointed out some revisions for the top page; however, more importantly, it suggested areas for future research.

A Grand Tour: A Catalogue of Eighteenth-Century Print Works at Memorial University Libraries

This catalogue highlights forty-seven of the 1,180 eighteenth-century imprints held by Memorial University Libraries. Intended as a general introduction to eighteenth-century literature in its original formats, the work is aimed at students and teachers of book history and bibliography, as well as at the general reader. Consequently, the focus is broad, highlighting the emerging free press, imaginative literature—particularly the novel—travel literature, street literature, illustration, as well as works of religion, philosophy, science, and medicine. The introduction discusses each of the works presented in the catalogue and makes a case for the collection as a whole as representing a range of developments both in eighteenth-century literature and in the book trade. Catalogue entries highlight the physical artifact, offering both description and photographic evidence. Each entry contains information about the author and the content of the work, and attempts to place the work in its literary context.

A catalogue of books in the College library: [which Benjamin Welles wished to read], 1797

In this small paper-bound catalog, Benjamin Welles (1781-1860) listed books in the Harvard College Library which he wished to read. He presumably compiled the list by consulting the Library's 1790 printed catalog, as the works are categorized according to subjects outlined in that catalog (Antiquities, Astronomy, Ancient Authors, Biography, Sacred Criticism, Ethics, Geography, Geometry, History, Nature, Travels / Voyages, Natural Law, Logic, Metaphysics, Miscellaneous Works, Dramatic, Phililogy, Natural Philosophy, Poetry, Rhetoric, and Theology). The final pages of Welles' catalog, which he titles "Another Selection," list additional volumes he wished to read. These are listed alphabetically, A - G. Some titles throughout the catalog have been marked with a "+" perhaps to indicate that Welles had read them.

Mr. Marsh's catalogue, ca. 1764

A half-page handwritten list of books with the author's surname, title, and location in the old Harvard Library, signed "Mr. Marsh." The list includes the note, "Shuckford's Connection is charged to you." The document is undated but presumably was created following the Harvard Hall Fire of 1764 as part of the College's efforts to inventory volumes that were spared because they were checked out at the time of the fire. Many of the books are listed in a charging record for Thomas Marsh recorded in a Harvard library account book (UAIII 50.15.60, Volume 1, Box 95), including "Shuckford's connection" which was charged to Marsh on September 23, 1763.

Library catalogue notes of Isaac Smith, ca. 1789

Thirteen slips of paper with fragments of handwritten alphabetical lists created by Isaac Smith presumably in his capacity as Harvard Librarian. Most of the entries are surnames or single-word subjects. For example, one slip with "M" entries includes: milway, miracles, miraculous, Mitchell, and Mitchell. Some of the lists have struck-through words or have entries annotated with numbers and the abbreviations "o" and "bk." The verso of one leaf has a brief, undated note regarding the transfer of books between Mr. Hilliard and Mr. Smith.

Diary of Thomas Marsh, 1751

Diary kept in an interleaved almanac from 1751. Entries in the diary are brief and sporadic, recording events including travel, visitors, weather, sermons heard, holidays, illnesses and deaths. Occasional expenses are noted, including ones for hay, cider, bottles, shoes, and doctoring. A few dates of college events are noted, including the semi-annual Corporation meeting and Commencement. On the last page is a list of student names, presumably those tutored by Marsh.

Binding papers, 1775-1928

The binding papers contain lists of volumes bound for the Harvard library in the form of lists and bills. The books are generally identified by title, volume size (octavo, quarto, folio, etc.), or both. The series includes two 18th century documents. The first document is a one-page January 22, 1775 bill to Harvard College from "Dr. And'r Barclay" for the binding and numbering of books. Books are identified by volume size. The second document is a one-page "List of books belonging to the Library which it is necessary should be new-bound" with an initial list signed by James Winthrop the Librarian on December 13, 1786, an additional list made on April 7, 1787, and subsequent notes made in May 1787. The books are indicated by title and size.

Thaddeus Mason Harris' working documents regarding subject-based library catalog, ca. 1790

Thaddeus Mason Harris, who served as interim librarian of the Harvard College Library in 1787 and as its librarian from 1791 through 1793, is believed to have created these notes while helping compile the library's first printed subject-based catalog. The catalog, Catalogus Bibliothecae Harvardianae Cantabrigiae Nov-Anglorum, was published in 1790 and represented a significant change in approach to the cataloging of the library's collections, which had formerly been cataloged alphabetically. These documents, many of them on small scraps of paper, contain the titles and bibliographic information of books on a range of topics, from "Anatomici" to "Rhetorica."

Guides to the Harvard libraries;

"Works cited": p. 56-64.

The Kress library of business and economics. Catalog, covering material published through 1776, with data upon cognate items in other Harvard libraries.

Arranged chronologically, with alphabetical index of authors and anonymous titles.

Diplomas from Harvard College and Yale University, 1750

The diplomas are accompanied by a silver case in which the documents were stored.

Rubbing of the gravestone of Harvard librarian Nathaniel Ward made by David S. Ferriero, October 15, 1972

Large rubbing of the gravestone of Nathaniel Ward, librarian of Harvard college for one week in 1768. The rubbing was made by David S. Ferriero, and is signed and dated October 15, 1972 in the lower right corner.

University library virtual reference services : best practices and continuous improvement

The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and identifies some best practices for university library VR services relating to chat and email service, collaborative service provision, services staffing, and staff training. Further studies are required to more completely identify best practices for the complete range of VR services.