Massive Open Online Course management: learning science and engineering through peer-reviewed projects

Massive Open Online Courses (MOOC) are gaining prominence in transversal teaching-learning strategies. However, there are many issues still debated, namely assessment, recognized largely as a cornerstone in Education. The large number of students involved requires a redefinition of strategies that often use approaches based on tasks or challenging projects. In these conditions and due to this approach, assessment is made through peer-reviewed assignments and quizzes online. The peer-reviewed assignments are often based upon sample answers or topics, which guide the student in the task of evaluating peers. This chapter analyzes the grading and evaluation in MOOCs, especially in science and engineering courses, within the context of education and grading methodologies and discusses possible perspectives to pursue grading quality in massive e-learning courses.

Social BPM – The role of social networks in business process management

Dissertação apresentada como requisito parcial para obtenção do grau de Mestre em Estatística e Gestão de Informação

Business continuity management at Banif: Defining and selecting recovery strategies

This project aims to delineate recovery strategies for a Portuguese Bank, as a way to increase its preparedness towards unexpected disruptive events, thus avoiding an operational crisis escalation. For this purpose, Business Continuity material was studied, a risk assessment performed, a business impact analysis executed and new strategic framework for selecting strategies adopted. In the end, a set of recovery strategies were chosen that better represented the Bank’s appetite for risk, and recommendations given for future improvements.

Corporate Performance Management através da integração de Business Intelligence e Business Process Management

Dissertação de mestrado integrado em Engenharia e Gestão de Sistemas de Informação

Cultural singularities: indigenous elderly access to Public Health Service

OBJECTIVEDescribing how Kaingang seniors and their primary caregivers experience access to public health services.METHODA qualitative study guided by ethnography, conducted with 28 elderly and 19 caregivers. Data were collected between November 2010 and February 2013 through interviews and participative observation analyzed by ethnography.RESULTSThe study revealed the benefits and difficulties of the elderly access to health services, the facility to obtain health care resources such as appointments, medications and routine procedures, and the difficulties such as special assistance service problems and delays in the dispatching process between reference services.CONCLUSIONThe importance of knowing and understanding the cultural specificities of the group in order to offer greater opportunities for the elderly access to health services was reinforced.

Análisis y mejora de los procesos excepcionales de una multinacional del sector de la electrónica utilizando la metodología Business Process Management

El presente documento ilustra la aplicación de la metodología Business Process Managementpara el caso de una empresa multinacional del sector de la electrónica. Para ello se han tomado los procesos excepcionales de Supply Chain Operations en el área EMEA (Europa, Oriente Medio y África). Se ha analizado la situación inicial, donde la aparición de incidencias de calidad en productos terminados y listos para entregar a clientes generaba una serie de acciones descoordinadas y con resultados insatisfactorios. Todos los departamentos implicados comprometían recursos, tiempo y esfuerzo, sin estar alineados entre sí. A partir de la aplicación sistemática de la metodología BPM definida en 10 fases, se ha desarrollado una solución completa para los procesos excepcionales. El documento describe con detalle en proceso de Reflash y la documentación necesaria para poner el proceso bajo control y en mejora continua.

Literature report : a review of policy learning in five strands of political science research

This paper reviews the policy learning literature in political science. In recent years, the number of publications on learning in the political realm increased dramatically. Researchers have focused on how policymakers and administrators adapt policies based on learning processes or experiences. Thereby, learning has been discussed in very different ways. Authors have referred to learning in the context of ideas, understood as deeply held beliefs, and, as change and adaptation of policy instruments. Two other strands of literature have taken into consideration learning, namely the diffusion literature and research on transfer, which put forward learning to understand who learns from whom and what. Opposed to these views, political learning emphasizes the adaptation of new strategies by policymakers over the transfer of knowledge or broad ideas. In this approach, learning occurs due to the failure of existing policies, increasing problem pressure, scientific innovations, or a combination of these elements.

A Home at School: Building Stronger Indigenous People through Cultural Resurgence in an Urban Ontario Public School Context.

In this thesis, I work through the educational narratives of young Aboriginal women and men as I explore the relationship between cultural programming and student engagement. My analysis is structured through a collaborative Indigenous research project. My overarching task is to explore how a cultural support program, the Native Youth Advancement with Education Hamilton (NYA WEH) Program, offered at Sir John A. Macdonald Secondary School, located in Hamilton, Ontario, Canada, attempts to re-imagine Aboriginal education in ways that directly challenge the residential school legacy. In particular, I work to illuminate how particular forms of Aboriginal education are connected to the graduation rates of Aboriginal youth. I argue that the ways in which the NYA WEH Program navigates Native Studies curriculum, relationships, and notions of culture and tradition are significant to the engagement of Aboriginal youth. This research develops theoretical connections between the contemporary experience of Aboriginal social inequality and educational initiatives which attempt to reverse that legacy. By placing the NYA WEH Program narratives side-by-side with literature supporting Aboriginal education for Self-determination, I work to learn how to best support and encourage Aboriginal student engagement in secondary schools across Ontario.

Visions d’État : deux systèmes d'informations géographiques dans la « gouvernance »

L'administration fédérale canadienne et la Commission européenne ont construit, dans le courant des années 2000, deux réseaux de Systèmes d'informations géographiques (SIG) : le Système national d'information forestière au Canada, et l'Infrastructure d'information géographique dans la Communauté européenne. Ces SIG permettent le traitement géographique de données sociales et environnementales ainsi que leur représentation sur des cartes. Nous appréhendons ces deux réseaux de SIG sous l'angle de leur valeur heuristique : leur analyse nous permet d'étudier les configurations institutionnelles dans lesquelles ils ont été développés, c'est-à-dire, dans ces cas précis, ce qu'il est convenu d'appeler la « gouvernance ». Les SIG sont des instruments de mesure et de représentation de certains phénomènes : ils appartiennent à la classe des instruments d'objectivation. En tant qu'instruments d'objectivation, ils nous permettent de discuter deux éléments théoriques de la « gouvernance » : le rapport entre les administrations centrales et les administrations locales ; le rapport entre les administrations étatiques et les organisations non-étatiques. A travers cette discussion, nous montrons d'une part que la réarticulation de paliers de gouvernement différents ne signifie pas, comme cela a pu être écrit, un retrait de l'administration centrale au profit des administrations locales, mais au contraire une manière de contrôler plus étroitement celles-ci. Nous montrons d'autre part que cette renégociation des rapports entre les administrations centrales et locales ne s'accompagne pas, en pratique, d’une renégociation des rapports entre administrations étatiques et organisations non-étatiques. En révélant que les données non-étatiques ne sont pas intégrées dans les réseaux de SIG étatiques, nous relativisons les théories qui voient dans la « gouvernance » un mode de gouvernement ouvert aux organisations non-étatiques. Cela nous conduit à approfondir la piste qui envisage les instruments étatiques d'objectivation comme des moyens d'écarter de l'objectivation des phénomènes sociaux ou naturels les éléments qui contredisent l'action gouvernementale. Cette exégèse politique de deux ensembles de programmes informatiques particuliers – les SIG – nous amène, en conclusion, à proposer de considérer certains programmes informatiques comme des institutions politiques.