Is the International Business Environment the actual context for international business research?

The International Business Environment (IBE) has been argued to be the essential context for international business (IB) studies and the distinguishing factor from other management studies and studies of large enterprises. Two content analysis show that many papers published in top tier IB journals either lack reference to any dimension of the IBE or tend to be uni-or bi-dimensional when addressing the IBE; it is not a surprise that the cultural dimension is the most often used. We suggest that: (a) there is need to developed more uni-and multi-dimensional environmental constructs; (b) a more holistic view of the IBE provides richer insights on the actual complexity underlying IB research. Future studies that provide more comprehensive models of the IBE that overcome the usual broad classifications of the international environment as undefined and uncontrollable factors are warranted to advance conceptual and empirical research.

Imagem percebida de Lisboa como destino turístico por parte do mercado finlandês

RESUMO: O presente estudo pretende analisar a imagem percebida de Lisboa como destino turístico por parte do mercado finlandês, considerando as seguintes perguntas de partida: a) quais os elementos que caracterizam a imagem percebida de Lisboa como destino turístico por parte dos turistas finlandeses; b) quais os factores com maior predominância na imagem percebida e c) qual o perfil do turista finlandês que visita Lisboa. Para atingir os objectivos deste estudo, foi realizado um inquérito por questionário a turistas finlandeses em Lisboa, de forma autoministrada, nos meses de Maio, Junho, Setembro e Outubro de 2008, no último dia da sua estada. Para além de questões que visaram compreender a imagem percebida de Lisboa como destino turístico, por parte dos inquiridos, o questionário incluiu perguntas sobre as suas características sócio-demográficas. Os resultados confirmaram as três componentes da imagem propostas no modelo de Echtner e Ritchie: psicológica-funcional, atributos-holística e comum-única. Os mesmos permitem também concluir que os inquiridos valorizam principalmente as características históricas e estéticas da cidade, como também o bom clima e a simpatia da população local. Por sua vez, os aspectos relativos à programação, eventos, diversão nocturna, interacção com a população local e preços, são os factores menos associados à cidade pelos inquiridos. As qualidades e as características únicas de Lisboa foram destacadas, tendo-se também verificado um elevado grau de satisfação com a visita à cidade e um vasto leque de sugestões dos inquiridos para melhorar Lisboa como destino turístico. ABSTRACT: This study aims to analyze the perceived image of Lisbon as a tourist destination by the Finnish market, considering the following questions: a) what are the elements that characterize the perceived image of Lisbon as a tourist destination by Finnish tourists b ) what features/attributes are most predominant in the perceived image c) what is the sociodemographic profile of the Finnish tourist who visits Lisbon. Data was collected in May, June September and October 2008. The questions were used seeking to identify the image of Lisbon of the respondents as a tourist destination, as well as the socio-demographic characteristics of the tourists. The results identified the three components of the image model proposed by Ritchie and Echtner: psychological-functional, attributes-holistic and commonunique. The results also allowed to conclude that respondents identify and value particularly historical and aesthetic characteristics, as well as the good weather and the friendliness of the local people whereas factors of the city such as the events, the nightlife, the interaction with the local population and the price level, didn’t particularly convinced the respondents. The qualities and the unique characteristics of Lisbon were highlighted, having also noticed a high degree of satisfaction on the visit to the city and a wide range of suggestions obtained from respondents to improve Lisbon as a tourist destination. TIIVISTELMÄ: Perehdyin tutkielmassani suomalaisten kokemusperäiseen mielikuvaan Lissabonista matkakohteena. Tutkimuksen tavoitteena oli selvittää, millaisia kokemuksia ja mielikuvia suomalaisilla matkailijoilla on Lissabonista matkakohteena. Tutkimus pyrki vastaamaan kolmeen kysymykseen: a) mitkä tekijät luonnehtivat suomalaisten matkailijoiden kokemusperäistä mielikuvaa Lissabonista matkakohteena, b) mitkä ominaisuudet hallitsevat kyseistä mielikuvaa sekä c) mihin sukupuoli-, ikä-, koulutus- ja yhteiskuntaluokkaan Lissabonissa vierailevat suomalaiset matkailijat kuuluivat. Tiedot kerättiin touko-, kesä-, syys- ja lokakuussa 2008. Kyselyssä keskityttiin pääosin matkailijoiden kokemuksiin ja mielikuviin Lissabonista sekä matkan ominaisuuksiin ja matkailijoiden matkakohdetta koskeviin tietoihin. Lisäksi matkailijoita pyydettiin kirjoittamaan, miten Lissabonin asemaa matkakohteena voitaisiin parantaa. Alkuperäisen olettamuksen mukaan tulokset osoittivat Echtnerin ja Richien ehdottaman mallin mukaisesti mielikuvien muodostuvan kolmesta osatekijästä: toiminnallinen-psykologinen, attribuutti-kokonaisvaltainen ja yleinenainutlaatuinen. Tulokset osoittivat vastaajien yhtyvän mielikuvissaan ensisijaisesti kaupungin toiminnallisiin osatekijöihin. Sen sijaan kaupungin tapahtumiin ja yöelämään tai vuorovaikutukseen paikallisten kanssa taikka hintatasoon liittyviä ominaisuuksia ei koettu erityisen merkittäviksi. Vastauksista tulivat selvästi esille Lissabonin vetovoimatekijät ja ainutlaatuiset ominaisuudet matkakohteena. Lisäksi vastaukset osoittivat matkailijoiden olleen suurimmaksi osaksi erittäin tyytyväisiä vierailuunsa kaupungissa. Vastauksiin sisältyi myös useita ehdotuksia Lissabonin aseman parantamiseksi matkailukohteena.

Becoming a teacher: student teachers´ experiences and perceptions about teaching practice

In an attempt to build a more comprehensive and holistic understanding of the complexity, dynamics and idiosyncrasies involved in becoming a teacher, this study focussed on the experiences of 295 student teachers. Their feelings, cognitions and perceptions regarding teaching practice were analysed using the short version of the Inventory of Experiences and Perceptions of the Teaching Practice. Results emphasise some of the difficulties experienced during this period (e.g., stress, sense of weariness and ‘vulnerability’), as well the positive perceptions of these student teachers regarding their growing knowledge and skilfulness, as well as their sense of efficacy, flexibility and spontaneity in their performance and interactions. Their perception of their accomplishments in achieving reasonable levels of acceptance and recognition within the school community and their positive evaluation of the guidance and support provided by their supervisors are also emphasised. Differences were found – in terms of gender and graduate course background – in the way these student teachers experienced some aspects of teaching practice.

A importância de um programa de atividade física em doentes com esclerose múltipla na satisfação com a vida e bem-estar psicológico

A Esclerose Múltipla (EM) é uma doença crónica do sistema nervoso central, que afeta com mais frequentemente mulheres jovens. A EM é uma doença progressiva e imprevisível, resultando em alguns casos de incapacidades e limitações a nível físico, psicológico e social. Este estudo tem como objetivo verificar o efeito de um programa de intervenção para a promoção da atividade física (PIPAF) em indivíduos com EM no bem-estar psicológico (BEP) e na satisfação com a vida (SV). Métodos – É um estudo quasi-experimental. Utilizamos a escala de satisfação com a vida (7 itens) e a componente BEP do inventário de saúde mental (14 itens). O estudo inclui 24 doentes EM com idade média de 44 anos, 58,3% são mulheres, 37,5% são casados, 67% estão reformados, a média de escolaridade é de 12,5 anos, sendo a EM diagnosticada há pelo menos um ano. O programa consiste numa intervenção para a promoção da atividade física em grupos de oito pessoas, semanalmente, durante 90 minutos, em sete semanas. Para analisar os resultados utilizamos o programa SPSS, versão 20. Resultados – Utilizamos o teste Wilcoxon para as variáveis BEP e a SV, obtido a partir da avaliação antes do programa de intervenção e no final do programa. Verificamos que houve alterações significativas entre os dois tempos p <0,01, em ambas as variáveis, com resultados mais elevados no final do programa de intervenção. Discussão/Conclusão – Através da leitura dos resultados podemos verificar que a implementação do PIPAF, em doentes com EM, utilizando um modelo holístico e integrado numa perspetiva biopsicossocial, melhora a SV e a BEP destes doentes.

Accounting logic and new professional in healthcare: a case study

The central place hospitals occupy in health systems transforms them into prime target of healthcare reforms. This study aims to identify current trends in organizational structure change in public hospitals and explore the role of accounting in attempts to develop controls over professionals within public hospitals. The analytical framework we proposed crosses the concept of “new professionalism” (Evetts, 2010), with the concept of “accounting logic” for controlling professionals (Broadbent and Laughlin, 1995). Looking for a more holistic overview, we developed a qualitative and exploratory study. The data were collected trough semi-structured interviews with doctors of a clinical hospital unit. Content analysis suggests that, although we cannot say that there is a complete and generalized integration of accounting information in the clinical decisions, important improvement has been made in that area. Despite the extensive literature developed on this topic, there is any empirical studies of authors are aware that allow us to realize how real doctors in reals day-to-day work integrated these trends of change in theirs clinical decisions.

Os projetos educativos enquanto manifestações da identidade das instituições e as suas implicações no estabelecimento de parcerias

Dissertação de Mestrado, Educação Pré-Escolar e Ensino do 1º Ciclo do Ensino Básico, 28 de Janeiro de 2013, Universidade dos Açores (Relatório de Estágio).

Corporate brand identity – a conceptual redefinition

There is a wide agreement that identity is a multidisciplinary concept. Branding is an identity expression. Although there are some frameworks to assess brand identity there isn’t an accepted definition. The authors consider this a gap in literature and investigate the components to assess brand identity under a holistic approach. Literature was reviewed and reinterpreted under an integrated perspective evolving corporate and brand identity studies. The authors propose a definition and nine componentscharacterizing corporate brand identity: reputation, culture, positioning, personality, relationships network, presentation style, communication, environmental influences and mission. Some are related with internal and others to external facets. The authorsare strongly encouraged to test these results empirically towards validity and reliability of the proposed construct.

Corporate brand identity management – proposal of a new framework

The term “corporate brand” has been widely used in literature since the eighties. According to Balmer (1998) this concept tends to be used as an alternative to the concept of corporate identity. The author argues that the use of branding principles to discuss corporate identity has tended to align the area more closely with marketing. However, the literature on brand management (Aaker, 1991; Kapferer, 1991 and de Chernatony and McDonald, 1992), gives little attention to the corporate brand” (p. 985). Based on the concepts of corporate brand, brand identity and B2B relationship, the authors are interested in eliminating this gap in literature by designing a framework of corporate brand identity management. The aim of this investigation is to investigate the impact of B2B relationships in corporate brand identity management. The methodology used is quantitative analysis of surveys and scale development. The originality of this paper is to investigate the influence of the relationship between brands in corporate brand identity. This investigation is very important to help the decisions of the corporate brand managers and academics. According to literature, namely on corporate brands (Balmer 2002b, Hatch and Schultz, 2001, 2003) and on brand identity (Kapferer, 1991, 2008, Aaker, 1996, de Chernatony, 1999) the authors developed a corporate brand identity management framework considering relationships between brands a context variable with definite impact on identity management as stated by Hakansson and Snehota (1989, 1995). These authors consider that organisations´ identity management is pursued under a relational perspective with impact on identity management. Most researchers on identity and corporate brand emphasise the importance of external influences (Kennedy, 1977; King, 1991; de Chernatony, 1999; Balmer and Gray, 2000; Balmer, 2002a). Those influences concern legislation, concurrence, political issues... and stakeholders’ perceptions and reputations (due to the holistic approach demanded by corporate brands). In this context the authors claim the importance of another influence: B2B relationships. This decision is inspired in sociological studies (Mannheim, 1950; and Tajfel and Turner, 1979) regarding individual identity. These authors claim that individuals form their personality by interacting in the social field. The authors argue that corporate brand identity also develops itself under a relational approach. The relationships selected to pursue this investigation are the ones that are developed by Portuguese universities and investigation centres that cooperate by developing investigation. Those centres are administrative and financially autonomous

O complexo Myosotella 'myosotis/denticulata': uma perspetiva morfológica, molecular e ecológica

Dissertação de Mestrado, Biodiversidade e Ecologia Insular, 29 de Maio de 2013, Universidade dos Açores.

A relação terapeuta-cliente: na perspectiva do cliente

O presente estudo resulta de uma crescente preocupação e percepção da importância da relação terapeuta-cliente e procura compreender a perspectiva do cliente e a forma como este sente e vive essa relação ao longo de todo o seu processo terapêutico. O estudo realizado, de natureza qualitativa e de carácter exploratório, visa sobretudo analisar a influência da relação terapeuta-cliente na perspectiva do cliente, identificar e descrever os fatores que a influenciam e perceber a mais-valia desta relação ao longo do processo terapêutico. Para tal, foram entrevistadas dezanove pessoas que estão a receber tratamento de terapia ocupacional. Para a recolha dos dados foi aplicada a entrevista semi-estruturada por se pretender um contributo mais envolvente, particularizado e subjetivo dos clientes. Através da realização do estudo e de acordo com a perspetiva dos clientes entrevistados, concluiu-se que a capacidade do terapeuta em construir e estabelecer um vínculo com o cliente ditará grande parte do sucesso ou insucesso do processo terapêutico. Porém, tão importante como formar e estabelecer um vínculo terapeuta-cliente é preciso ter a preocupação contínua de o manter sempre vivo e fortalecido. Para que tal aconteça, o terapeuta não pode menosprezar a experiência de vida e expectativas do cliente e deve assumir um papel de permanente preocupação e atenção a todas as transformações quotidianas pois estas influenciam o envolvimento do cliente nas suas atividades/ocupações e afetam a sua saúde e desempenho. O novo milénio requer dos profissionais de saúde em geral e dos terapeutas ocupacionais em particular, novas habilidades e competências. É fundamental adquirir a consciência de que os clientes são o centro de todo o processo terapêutico. É necessário ter uma visão holística e não fragmentada do cliente. É importante interagir com os clientes e permitir uma troca de conhecimento, entre o saber do cliente e o saber do terapeuta. Essa troca gera convergências, fortalece laços e o processo terapêutico avança. Nesse relacionamento, ambos aprendem, progridem e crescem.

Programa de aprendizagem ao longo da vida para estudantes seniores : bem-estar psicológico, qualidade de vida e a satisfação com a vida

Dissertação de Mestrado, Psicologia da Educação, especialidade de Contextos Comunitários, 11 de Março de 2016, Universidade dos Açores.

A perspective on LCA application in site remediation services: critical review of challenges

The remediation of contaminated sites supports the goal of sustainable development but may also have environmental impacts at a local, regional and global scale. Life cycle assessment (LCA) has increasingly been used in order to support site remediation decision-making. This review article discusses existing LCA methods and proposed models focusing on critical decisions and assumptions of the LCA application to site remediation activities. It is concluded that LCA has limitations as an adequate holistic decisionmaking tool since spatial and temporal differentiation of non-global impacts assessment is a major hurdle in site remediation LCA. Moreover, a consequential LCA perspective should be adopted when the different remediation services to be compared generate different site’s physical states, displacing alternative post-remediation scenarios. The environmental effects of the post-remediation stage of the site is generally disregarded in the past site remediation LCA studies and such exclusion may produce misleading conclusions and misdirected decision-making. In addition, clear guidance accepted by all stakeholders on remediation capital equipment exclusion and on dealing with multifunctional processes should be developed for site remediation LCA applications.

«Era uma vez…» o contributo das histórias para a educação pré-escolar

Relatório da Prática Profissional Supervisionada Mestrado em Educação Pré-Escolar

Domesticating portuguese television

This chapter discusses the role of television within Portuguese family life. In particular, it examines how the domestication of television within the home is influenced by the social context in which different types of families live. The research is framed around the theory of domestication and based on 50 semi-structured interviews.1 “Domestication” is the process by which the household and its surroundings (both private and the public), together with the moral and formal or objective economy, are related to each other and become mutually constitutive (Silverstone, Hirsch and Morley 1999). The metaphor of “domestication” originally comes from the taming of wild animals, but has been usefully applied to the “domestication” of information communication technology (ICT), including television, within the home. Silverstone et al. (1999) have developed a range of concepts to capture this process, of which the best known are: “appropriation”, “objectification”, “incorporation” and “conversion”. These categories describe how the entry of ICT into the home is managed; how artefacts are physically (and symbolically) placed within the home; how they are adapted into everyday routines; and how they are displayed to others (Haddon 2007, 26). These four key concepts will be used in this chapter to discuss the importance of television within Portugal as an example of a small country in which there has been little research using this particular theoretical approach. Most studies on Portuguese television have focused on televisual history or come from research into trends in television consumption. The domestication theory is a holistic framework, useful to explain the meaning of television in Portuguese homes in all the stages of its presence in daily life. This forms part of a larger international project entitled Digital Inclusion and Participation: Comparing the Trajectories of Digital Media Use by Majority and Disadvantage Groups in Portugal and in the USA (UT Austin/Portugal Program).

From simulation to statistical analysis: timeliness assessment of ethernet/IP-based distributed systems

A number of characteristics are boosting the eagerness of extending Ethernet to also cover factory-floor distributed real-time applications. Full-duplex links, non-blocking and priority-based switching, bandwidth availability, just to mention a few, are characteristics upon which that eagerness is building up. But, will Ethernet technologies really manage to replace traditional Fieldbus networks? Ethernet technology, by itself, does not include features above the lower layers of the OSI communication model. In the past few years, it is particularly significant the considerable amount of work that has been devoted to the timing analysis of Ethernet-based technologies. It happens, however, that the majority of those works are restricted to the analysis of sub-sets of the overall computing and communication system, thus without addressing timeliness at a holistic level. To this end, we are addressing a few inter-linked research topics with the purpose of setting a framework for the development of tools suitable to extract temporal properties of Commercial-Off-The-Shelf (COTS) Ethernet-based factory-floor distributed systems. This framework is being applied to a specific COTS technology, Ethernet/IP. In this paper, we reason about the modelling and simulation of Ethernet/IP-based systems, and on the use of statistical analysis techniques to provide usable results. Discrete event simulation models of a distributed system can be a powerful tool for the timeliness evaluation of the overall system, but particular care must be taken with the results provided by traditional statistical analysis techniques.