Modulaarisen rakentamisen vaikutus liiketoimintaprosessiin - case kohdeorganisaatio

Backround of this master thesis is previously recognized possibility to build housing units by a new modular building method. This master thesis aims to examine how modular building method influences to business process in the case organization: how will the process change and to whom will the change influence. To examine this, there is a need to declare as-is and to-be processes and find out the changes of the process. Modular building method is a radical change when comparing it to existing. The findings are that modular building method will produce utility by repeating. It needs time and repeating to achieve the utilities. Ability to repeat demands working with more several phases than currently. Modular building method influences also to customer and his/her choices and because of that, it has influences to financial equation.

Pumppujen ja sekoittimien korjausprosessin kehittäminen tietojohtamisen näkökulmasta

Tämän diplomityön tavoitteena oli tehostaa sekä kehittää pumppujen ja sekoittimien korjausprosessin tiedonhallintaa, jotta tietoon liittyvät ongelmat, virheet sekä turhan työn tekeminen vähentyisivät. Samalla tavoitteena oli myös tutkia, minkälaista tietoa prosessissa liikkuu, miten se liikkuu, mihin sitä varastoidaan, kenellä on tietoon pääsy ja sitä kautta havaita tuottavuutta alentavia ongelmakohtia sekä luoda suunnitelmat tulevaisuudessa tehtäville korjaaville toimenpiteille. Tutkimuksen viitekehys sekä pohja rakennettiin liiketoimintaprosessien johtamisen mahdollistaman kehityksen sekä tietojohtamisen tarjoamien työkalujen ympärille pitäen mielessä tiedon merkitys yhtenä yrityksen tärkeimmistä resursseista kilpailuedun kannalta. Tutkimuksen empiirisen osan primäärinen aineisto kerättiin osallistumalla kehitettävään prosessiin sekä havainnoimalla sen etenemistä ja siinä tapahtuvia toimintoja. Sekundäärisenä aineistona hyödynnettiin aikaisemmin luotuja prosessikuvauksia. Korjausprosessin tiedonhallinnan nykytila kyettiin tunnistamaan tutkimalla ja analysoimalla kerättyä aineistoa, jonka perusteella saatiin selville tietoon liittyvät ongelmakohdat. Havaittiin, että ongelmia tuottaa pääasiassa väärästä tiedosta syntyneet virheet, tiedon hidas liikkuminen, tiedon kumuloitumattomuus, rajalliset käyttöoikeudet ja toiminnanohjausjärjestelmän kankeus. Havaittujen ongelmakohtien eliminoimiseksi luotiin suunnitelmat korjaaville toimenpiteille. Myös joitain yksinkertaisempia toimenpiteitä kyettiin jo tekemään tutkimuksen aikana. Tutkimuksesta saadut tulokset olivat hyviä, sillä suunnitelmat korjaavista toimenpiteistä tulevat lisäämään korjausprosessin tehokkuutta sekä tuottavuutta vähentämällä turhan työn tekemistä sekä parantamalla sen tiedonhallintaa. Tulevaisuudessa prosessiin sisältyvä tieto liikkuu nopeammin, virheet vähentyvät, oikean tiedon hyödynnettävyys kasvaa ja toiminnanohjausjärjestelmä tukee ja mahdollistaa tehokkaammin prosessiin liittyvää tiedonhallintaa kasvattaen yrityksen kilpailukykyä suhteessa saman toimialan kilpailijoihin.

Developing purchase invoice processing through workflow automation

The aim of this master’s thesis is to research and analyze how purchase invoice processing can be automated and streamlined in a system renewal project. The impacts of workflow automation on invoice handling are studied by means of time, cost and quality aspects. Purchase invoice processing has a lot of potential for automation because of its labor-intensive and repetitive nature. As a case study combining both qualitative and quantitative methods, the topic is approached from a business process management point of view. The current process was first explored through interviews and workshop meetings to create a holistic understanding of the process at hand. Requirements for process streamlining were then researched focusing on specified vendors and their purchase invoices, which helped to identify the critical factors for successful invoice automation. To optimize the flow from invoice receipt to approval for payment, the invoice receiving process was outsourced and the automation functionalities of the new system utilized in invoice handling. The quality of invoice data and the need of simple structured purchase order (PO) invoices were emphasized in the system testing phase. Hence, consolidated invoices containing references to multiple PO or blanket release numbers should be simplified in order to use automated PO matching. With non-PO invoices, it is important to receive the buyer reference details in an applicable invoice data field so that automation rules could be created to route invoices to a review and approval flow. In the beginning of the project, invoice processing was seen ineffective both time- and cost-wise, and it required a lot of manual labor to carry out all tasks. In accordance with testing results, it was estimated that over half of the invoices could be automated within a year after system implementation. Processing times could be reduced remarkably, which would then result savings up to 40 % in annual processing costs. Due to several advancements in the purchase invoice process, business process quality could also be perceived as improved.

Hankinnan prosessien systemaattinen kehittäminen

Tämän pro gradu -tutkielman tavoitteena oli standardoida ja kehittää hankinnan prosesseja systemaattisesti. Prosessien standardoiminen edesauttaa organisaation itseohjautuvuutta ja parantaa organisaation kyvykkyyttä. Tämä tutkielma tuottaa uutta tutkimustietoa tutkimusaukkoon hankinnan prosessien systemaattisesta kehittämisestä. Tutkielman teoriaosassa käsitellään prosessiajattelua, ISO 9001 standardin vaikutusta hankintatoimintaan, tunnistetaan hankinnan prosesseja ja esitetään erilaisia hankinnan prosesseihin soveltuvia LEAN Six Sigma kehitystyökaluja. Tutkielman empiirinen osio on toteutettu toimeksiantona suurelle teollisuusyritykselle. Tämän tutkielman empiirisessä osiossa on yhdistelty kvalitatiiviselle ja kvantitatiiviselle tutkimukselle ominaisia tutkimusmetodologioita. Tutkimusmetodologioiden yhdisteleminen tuottaa lisäarvoa tutkielman toteutukselle ja parantaa työn luotettavuutta. Tässä tutkielmassa käytetyt tutkimusmenetelmät koostuvat kvantitatiiviselle tutkimukselle ominaisesta kyselystä hankinnan prosessien nykytilan selvittämiseksi sekä kvalitatiivisen tutkimuksen tutkimusmenetelmille ominaisesta tapaustutkimuksesta. Kyselyn avulla muodostettiin analyysi hankinnan prosessien nykytilasta, jonka pohjalta toimeksiantajayritykselle ehdotettiin kehitettäviä hankinnan prosesseja. Lopulliseksi kehityskohteeksi valittu prosessi määriteltiin aivoriihessä kerätyn tiedon perusteella kehityspotentiaalin esille tuovasta nelikentästä. Kehitettävä prosessi asemoitui samalla tapaustutkimuksella tutkittavaksi tapaukseksi. Kehitettäväksi prosessiksi valittiin saapuvan tavaran vastaanotto ja visuaalinen tarkastaminen. Prosessia kehitettiin mallintamalla ja LEAN Six Sigma menetelmiä hyödyntäen. Prosessimallinnuksen sekä LEAN Six Sigma menetelmien tueksi kerättiin tietoa aivoriihistä ja teemahaastatteluista. Tutkielman tuloksena toimeksiantajayritys sai kokonaiskuvan hankinnan prosessien nykytilasta, kehitetyn tavoiteprosessin ja työohjeen saapuvan tavaran vastaanotolle ja visuaaliselle tarkastukselle sekä jatkossa hankinnan prosessien standardoimista ja kehittämistä helpottavan hankinnan prosessin systemaattisen kehittämismallin. Hankinnan prosessin systemaattinen kehittämismalli on uutta tutkimustietoa, joka asemoituu hankinnan prosessien kehittämisen tutkimusaukkoon. Hankinnan prosessin systemaattista kehittämismallia ei tämän tutkielman pohjalta voida yleistää, koska tutkielma on toteutettu toimeksiantajayrityksen lähtökohdista. Johtopäätöksenä voidaan todeta, että toimeksiantajayritys, muut organisaatiot sekä tutkimuskenttä tarvitsevat lisää tietoa hankinnan prosessien kehittämisestä. Hankinnan prosessien kehittämistä tulisi tutkia enemmän ja erityisesti tässä tutkielmassa esitettyä kehittämismallia tulisi jatkossa testata niin, että kehittämismallin toimivuus voitaisiin yleistää.

Recovery and purification of anthocyanins from purple-blue potato

The aim of this work was to study techniques to extract and purify of anthocyanins from purple-blue potato. This topic was determined as a master’s thesis and it was done in collaboration with the Food Chemistry and Food Development Department of University of Turku and Department of Chemical and Process Engineering at Lappeenranta University of Technology. At first, purple-blue potatoes were pretreated in four types of boiled, raw, freeze-dried and dried boiled potato for extraction. They were mixed with aqueous acidified ethanol (ethanol:water:acetic acid 40%:53%:7% v/v) for conventional extraction. Boiled potato was selected as a best pretreated potato. Different ethanol concentration and extraction time were examined and the mixture of 80% in 24 h resulted in maximum anthocyanin content (132.23 mg/L). As conventional extraction method of anthocyanins was non-selective, some of impurities such as free sugars might accelerate anthocyanin degradation. Therefore, to obtain anthocyanins in purified form, adsorption as a promising selective method was used to recovery and isolate anthocyanins. It was carried out with six adsorbents. Among those, Amberlite XAD-7HP, a nonionic acrylic ester adsorbent, was found to have the best performance. In an adsorption column, flow rate of 3 mL/min was selected as the loading flow rate among four tested flow rates. Eluent volume and flow rate were 3 BV of aqueous acidified ethanol (75%, v/v) and 1 mL/min for desorption. The quantification of the total anthocyanin contents was performed by pH-differential method using UV-vis spectrophotometer. The resulting anthocyanin solution after purification was almost free from free sugars which were the major cause for degradation of anthocyanins. The average anthocyanin concentration in the purified and concentrated sample was obtained 1752.89 mg/L.

Liiketoimintaprosessien mallinnuksen edellytykset suuressa tehdasyksikössä

In the theoretical part of this master’s thesis business process management and process modeling and the benefits and challenges related are discussed. The empirical part consists of two parts. The first one is a case study about process management and modeling and the second one presents the outcomes from a modeling project that was executed for the employer of this thesis. In the project the target mill unit’s business processes were identified, a process map was conducted and process architecture for further use was established. In the outcomes of the study challenges and possibilities of process management and modeling as well as possible reasons for these prejudices are discussed based on the case study and the modeling project. From the research of this thesis a framework for successful process modeling is established. The framework highlights four most important sectors that an organization should evaluate before and during the modeling project.

Exploring the Design Process and Components of an Elementary Literacy Guide in an Ontario School Board Initiative

The skill to identify and use best practices in literacy to promote achievement for students of all abilities cannot be underestimated by elementary educators. This qualitative case study investigates 1 year of a literacy initiative for primary and junior educators organized by a southern Ontario school board. The goals of the initiative were to design a literacy guide for teachers while building teacher capacity with literacy practices. Data were culled and analyzed from an examination of the guide, the meetings’ field notes and artifacts, as well as interviews with the educators at the end of the year. Several themes from the results emerged. The educators perceived the design process as unclear but the collaborative components were deemed valuable. The guide’s incompletion led to mixed reactions from the educators about the guide and its structure. Overall, the first year of the 3-year initiative acted as a catalyst for professional learning on literacy. The findings of this study accentuated the value of training educators to use empirical research to support their practices and professional knowledge. Also, the significance of promoting strong leadership with a comprehensive layout consisting of coherent tangible goals for professional development is highlighted.

Représentation et identité collective dans la collaboration interorganisationnelle : le cas de la Table québécoise de la sécurité routière

Les collaborations interorganisationnelles apparaissent de plus en plus incontournables pour s’attaquer concrètement, et avec quelques chances de résultats, à nos problèmes et défis collectifs les plus importants, que ce soit dans les domaines de l’environnement, de la santé ou de la sécurité publique. Ces initiatives de gouvernance collaborative surpassent chacune des organisations individuelles pour décider et intervenir collectivement. Dans cette visée, cette recherche contribue à mieux comprendre le processus de concertation et les interactions entre les acteurs et les organisations qui participent à des initiatives de collaboration interorganisationnelle où de nombreuses parties prenantes sont interpellées. Plus précisément, cette étude porte sur la problématique des réseaux d’acteurs et de la gouvernance en sécurité routière au Québec. Nous nous sommes penchés sur l’expérience de la Table québécoise de la sécurité routière (TQSR) afin de comprendre les enjeux actuels de représentation et de concertation en matière d’action gouvernementale. Cette recherche examine le rôle de l’identité des acteurs et de leurs interactions dans les processus de construction de consensus et de prise de décision, de même que les divers enjeux de communication inhérents à ce genre d’exercice collectif. Nous démontrons également qu’un facteur de succès d’une collaboration interorganisationnelle repose sur la capacité des acteurs à construire une identité collective malgré leurs intérêts divergents et parfois opposés. Cette thèse améliore donc notre compréhension des mécanismes et des processus à la base des collaborations interorganisationnelles comme pratique de gouvernance collaborative, un mode de gestion de plus en plus utilisé dans l’administration de nos sociétés contemporaines. Cette thèse contribue également à montrer la manière dont les organisations se construisent et se maintiennent localement par l’entremise de la communication et de ses modalités.

Abgrenzung bestehender Beschreibungsmittel für die Modellierung und Spezifikation von Manufacturing Execution Systems

Die Modellierung und Spezifikation von Manufacturing Execution Systems (MES) als prozessnah operierende Software-Systeme stellt eine Herausforderung interdisziplinärer Kommunikation dar. Bisher existiert kein grafisches Beschreibungsmittel, das diesen Prozess ausdrücklich unterstützt. In diesem Diskussionspapier werden bestehende Beschreibungsmittel aus angrenzenden Bereichen, wie die Business Process Modeling Notation, Petrinetze, die formalisierte Prozessbeschreibung oder die Unified Modelling Language anhand allgemeiner und MES-spezifischer Anforderungen auf ihre Eignung untersucht. Es wurden erhebliche Lücken bei der Erfüllung der Anforderungen durch bestehende Beschreibungsmittel identifiziert.

Development of hybrid UV VCSEL with organic active material and dielectric DBR mirrors for medical, sensoric and data storage applications

Lasers play an important role for medical, sensoric and data storage devices. This thesis is focused on design, technology development, fabrication and characterization of hybrid ultraviolet Vertical-Cavity Surface-Emitting Lasers (UV VCSEL) with organic laser-active material and inorganic distributed Bragg reflectors (DBR). Multilayer structures with different layer thicknesses, refractive indices and absorption coefficients of the inorganic materials were studied using theoretical model calculations. During the simulations the structure parameters such as materials and thicknesses have been varied. This procedure was repeated several times during the design optimization process including also the feedback from technology and characterization. Two types of VCSEL devices were investigated. The first is an index coupled structure consisting of bottom and top DBR dielectric mirrors. In the space in between them is the cavity, which includes active region and defines the spectral gain profile. In this configuration the maximum electrical field is concentrated in the cavity and can destroy the chemical structure of the active material. The second type of laser is a so called complex coupled VCSEL. In this structure the active material is placed not only in the cavity but also in parts of the DBR structure. The simulations show that such a distribution of the active material reduces the required pumping power for reaching lasing threshold. High efficiency is achieved by substituting the dielectric material with high refractive index for the periods closer to the cavity. The inorganic materials for the DBR mirrors have been deposited by Plasma- Enhanced Chemical Vapor Deposition (PECVD) and Dual Ion Beam Sputtering (DIBS) machines. Extended optimizations of the technological processes have been performed. All the processes are carried out in a clean room Class 1 and Class 10000. The optical properties and the thicknesses of the layers are measured in-situ by spectroscopic ellipsometry and spectroscopic reflectometry. The surface roughness is analyzed by atomic force microscopy (AFM) and images of the devices are taken with scanning electron microscope (SEM). The silicon dioxide (SiO2) and silicon nitride (Si3N4) layers deposited by the PECVD machine show defects of the material structure and have higher absorption in the ultra violet range compared to ion beam deposition (IBD). This results in low reflectivity of the DBR mirrors and also reduces the optical properties of the VCSEL devices. However PECVD has the advantage that the stress in the layers can be tuned and compensated, in contrast to IBD at the moment. A sputtering machine Ionsys 1000 produced by Roth&Rau company, is used for the deposition of silicon dioxide (SiO2), silicon nitride (Si3N4), aluminum oxide (Al2O3) and zirconium dioxide (ZrO2). The chamber is equipped with main (sputter) and assisted ion sources. The dielectric materials were optimized by introducing additional oxygen and nitrogen into the chamber. DBR mirrors with different material combinations were deposited. The measured optical properties of the fabricated multilayer structures show an excellent agreement with the results of theoretical model calculations. The layers deposited by puttering show high compressive stress. As an active region a novel organic material with spiro-linked molecules is used. Two different materials have been evaporated by utilizing a dye evaporation machine in the clean room of the department Makromolekulare Chemie und Molekulare Materialien (mmCmm). The Spiro-Octopus-1 organic material has a maximum emission at the wavelength λemission = 395 nm and the Spiro-Pphenal has a maximum emission at the wavelength λemission = 418 nm. Both of them have high refractive index and can be combined with low refractive index materials like silicon dioxide (SiO2). The sputtering method shows excellent optical quality of the deposited materials and high reflection of the multilayer structures. The bottom DBR mirrors for all VCSEL devices were deposited by the DIBS machine, whereas the top DBR mirror deposited either by PECVD or by combination of PECVD and DIBS. The fabricated VCSEL structures were optically pumped by nitrogen laser at wavelength λpumping = 337 nm. The emission was measured by spectrometer. A radiation of the VCSEL structure at wavelength 392 nm and 420 nm is observed.

Quando as professoras se encontram para estudar matemática: saberes em movimento

This text results of a research in an Education Doctorate about teachers, professional background, formation, teaching knowledge and abilities. In this text, it s described the history of a study group in mathematics education composed by teachers who teach mathematics in the 2nd cycle of Ensino Fundamental (5th year of schooling), all belonging to the same school of the municipal public schools network. It presents the trajectory of the collaborative group, in all particularities, singularities, and the constant search to become collaborative. This trajectory was marked by the stories of it s participants in the ceaseless path to constitute teachers, by the sharing of knowledge, by the process of collaboration, by the thinking about the teaching practice, and by the personal and professional improvement of the teachers that form the group. The interpretative and qualitative research had as its investigation field the study group. The data supplied by the collect instruments indicate us that the collaboration between the teachers, the access to specific knowledge of mathematics area, the reflections about the teaching practice in a given context, are paths that lead to and make possible the re-elaboration of the teaching skills by teachers that teach mathematics to the first years

O atendimento educacional especializado no processo de inclusão escolar, na rede municipal de ensino de Mossoró/RN

This dissertation aims to analyze the specialized educational services(AEE, Portuguese) implemented in four municipal schools of Mossoró/RN, with attention to the process of collaboration between regular classroom teachers and multifunctional resource classroom teachers. We use as theoretical reference the works of Vygotsky and others authors that write about education and collaboration. To accomplish the research we chose a qualitative approach, using as a methodological resources: study of cases, bibliographical, documental and field research. For the field research we make observations in regular and multifunctional classrooms. We produce group intervieus with regular and multifunctional teachers. From the analysis performed we identify that the concepts and the practices of teachers in regular classrooms changes, with integrationist predominance. The AEE s teachers had more inclusive conceptions and greater investment in continuing education than the regular classroom teachers. The practices of regular classroom teachers are more traditional, what makes the learning process more difficult for the students, even more for the students with disabilities and pervasive developmental disorders. Teachers of AEE was more interactive and creative, however, the attention to the students was more individual. In three of the four schools surveyed stand out the efforts of the teachers of specialist classroom to collaborate with regular school teachers, by notes, e-mails, phone calls and resource sharing. In one of the four was noted a good collaborative interactive between the AEE teachers and the regular school teachers. The school with the worst improvement was that in which the actions of the teachers of the AEE were limited to actions in multifunctional resource classroom. The resistance to these professionals was identified in the statements of the regular classroom teachers. Another issue raised was the lack of time for teachers to conduct AEE actions that contribute to the process of school students, because their working hours is restricted to the opposite turn in school. Transport difficulties for the students to attend the resource classroom multifunctional and the lack of dialogue with the health sector was challenges for the four schools. The families were with a practically constant interest to interact with the AEE teachers in the four schools. Thus, we believe that the presence of AEE school can make contributions to the educational process, however, it is necessary more attention to the collaborative process between teachers and the school community

Photo-Fenton degradation kinetics of low ciprofloxacin concentration using different iron sources and pH

The aim of the present study was to compare the degradation kinetics of low (1 mg L-1) and high (25 mg L-1) concentrations of ciprofloxacin (CIP) aiming to decrease the concentration of additives and evaluate the pH limitation by the use of low iron concentrations and organic ligands. A parameterized kinetic model was satisfactorily fitted to the experimental data in order to study the performance of photo-Fenton process with specific iron sources (iron citrate, iron oxalate, iron nitrate) under different pH medium (2.5, 4.5, 6.5). The process modeling allowed selecting those process conditions (iron source, additives concentrations and pH medium) which maximize the two performance parameters related to the global equilibrium conversion and kinetic rate of the process. For the high CIP concentration, degradation was very influenced by the iron source, resulting in much lower efficiency with iron nitrate. At pH 4.5, highest TOC removal (0.87) was achieved in the presence of iron citrate, while similar CIP conversions were obtained with oxalate and citrate (0.98 after 10 min). For the low CIP concentration, much higher conversion was observed in the presence of citrate or oxalate in relation to iron nitrate up to pH 4.5. This behavior denotes the importance of complexation also at low dosages. Appropriate additives load (320 μM H 2O2; 6 μM Fe) resulted in a CIP conversion of 0.96 after10 min reaction with citrate up to pH 4.5. © 2013 Elsevier B.V. All rights reserved.

Modelagem plana industrial do vestuário: diretrizes para a indústria do vestuário e o ensino-aprendizado

Pós-graduação em Design - FAAC

Análise de linguagens de modelagem de processos de um modelo de referência na cadeia de suprimentos

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)