Pesca artesanal entre mudanças socioambientais: estudo de caso na APA Bonfim-Guaraíra/RN-Brasil

Artisanal fishing is one of the important economic activities of Rio Grande do Norte (RN), becoming the main form of survival and income for many families. The southern coast of RN has strong fishing tradition, both in exploitation of fish as in the collection of mollusks on the banks of Guaraíra Lagoon (APA Bonfim-Guaraíra). In recent years, fishing communities have become more vulnerable to outside influences, since the socio-economic and environmental changes are exposed. These changes require adjustments to the fishermen to different environmental conditions, as the social and natural systems are driven by reorganization and upgrading processes. The living conditions in fishing communities are objective and necessary in different ways, according to a selection that is cultural, so adaptable. This study has the general objective to analyze the main environmental changes in fishing communities, based on the understanding of fishermen and mollusk fisherwomen about this problem. The specific objectives searched to: describe the socioeconomic profile, prospects and difficulties of fishermen and mollusk fisherwomen; investigate the major social and environmental changes in the fishing communities of Patané and Camocim (Arez/RN). The methodology was qualitative-quantitative with the techniques of observation in the field and open and semistructured interviews applied to representatives of Cologne fishing, fishermen and mollusk fisherwomen. Between the months of January to July 2014 were applied semistructured interviews with 41 interlocutors in Patané and 23 of Camocim; totaling 64 people. The results indicated that the interlocutors are aged 40 to 60 years; have only completed elementary school level; are married and have children; survive on less than a minimum wage income and they are not receiving employment insurance. The case study also revealed that the socioeconomic and environmental problems reflected in changes in reproduction, organization and social division of labor, which generates adaptive changes of families to external influences, resulting directly from other economic activities and market pressure and indirectly from tourism. Therefore, adaptations to changes scenario presented as favorable to economic aspects and unfavorable to the social and environmental aspects. In short, the fishery develops on technical, bureaucratic and financial obstacles, in the everyday needs of men and women is the determining factor in willingness to continue exercising fishing and shell fishing on Guaraíra Lagoon, space representing relations social, practices and customs transmitted in the course of local history through social memory of the oldest to the youngest.

Repercussão da integração de conteúdos das disciplinas nos trabalhos finais de graduação de CAU-UFRN (2003 a 2010)

The changes in the teaching of Architecture in Brazilian Universities, from the 1990s onwards, with the upgrading of the Architecture project as an object of research and scientific knowledge and more specifically, the adoption by the Architecture and Urbanism Course (CAU) from the Federal University of Rio Grande do Norte (UFRN) of the principle of content integration of the disciplines, aroused the interest in research on issues related to the Design process and the teaching of design in this context. After 20 years of its implementation and recognized as being a major step forward in teaching the teaching/learning process, the integration is the central focus of this research, which will seek to identify changes in the teaching design and its refutation in projects developed by students at the end of their course. In general, it is understood that the need to integrate knowledge from diverse areas of Architect’s professional activity, who seeks through an exercise of summary, identify solutions to the issues involved in a project. On the assumption that the integration of content of disciplines fosters the teaching/learning of Architecture project, which can be evident in the Final Course Assignment (FCA), it becomes necessary to understand, in the light of theories of education, such as the principles of curriculum organization, such as interdisciplinarity and multidisciplinarity, transdisciplinarity and transversality are related to the term integration, is more understood and disseminated among the professors of the Architecture courses. The object of this study is consequently the relationship between the integration of subject content and Architecture projects developed by students from CAU-UFRN, in the context of Final Graduation projects (FCAs) completed in the period of duration of the Teaching Project A5-from 2003. The study has the main objective of investigating to what extent the integration of disciplinary content affects the development of the Final Assignment of UFRN, from the analysis of drawings and texts of the projects of the learners and the testimonies of teachers and undergraduate students. From a methodological point of view, the research “Architecture, Project and Knowledge Production: Academic Production – FCAs, Thesis and dissertations in PA/Brazil” carried out by the PROJETAR/UFRN team has been adopted as the basis for the construction of the analytical instruments. In order to identify aspects of their experience by various actors which were not recorded in FCA, electronic forms were applied between teachers and students, through the internet. The integration of subject content based Teaching Project of CAU-UFRN institutionalises the interdisciplinarity, organizing the curriculum by thematic semesters, in which the disciplines work the same focus and at the same site. The integrated work which derives from there tries to articulate the content of each discipline of the period and represents a general practice and has been evaluated by teachers and students, and considered as a facilitator of the teaching/learning process. The analysis of the data collected from the textual content and graphic of the sample of FCAs of CAU-UFRN suggests that the content of the various areas of knowledge are assimilated by the student and used as a resource for the design and development of Architecture projects. In other words, there is in the end product of the students record of the integration of content, whether in speech or in drawing, reaffirming the importance of the convergence of various knowledge in the Architectonic project. However, the integration of content from the point of view of their articulation and operationalization, which involves teachers and students in the same period, has as a condition sine qua non for the success of this educational principle, the provision of these to work as part of a team, for the dialogic practice, which creates areas of intersection not only between disciplines, but between the knowledge of each of the participants.

Análise da biorremediação de compostos monoaromáticos em água através da pseudomonas aeruginosa

The monoaromatic compounds are toxic substances present in petroleum derivades and used broadly in the chemical and petrochemical industries. Those compounds are continuously released into the environment, contaminating the soil and water sources, leading to the possible unfeasibility of those hydrous resources due to their highly carcinogenic and mutagenic potentiality, since even in low concentrations, the BTEX may cause serious health issues. Therefore, it is extremely important to develop and search for new methodologies that assist and enable the treatment of BTEX-contaminated matrix. The bioremediation consists on the utilization of microbial groups capable of degrading hydrocarbons, promoting mineralization, or in other words, the permanent destruction of residues, eliminating the risks of future contaminations. This work investigated the biodegradation kinetics of water-soluble monoaromatic compounds (benzene, toluene and ethylbenzene), based on the evaluation of its consummation by the Pseudomonas aeruginosa bacteria, for concentrations varying from 40 to 200 mg/L. To do so, the performances of Monod kinetic model for microbial growth were evaluated and the material balance equations for a batch operation were discretized and numerically solved by the fourth order Runge-Kutta method. The kinetic parameters obtained using the method of least squares as statistical criteria were coherent when compared to those obtained from the literature. They also showed that, the microorganism has greater affinity for ethylbenzene. That way, it was possible to observe that Monod model can predict the experimental data for the individual biodegradation of the BTEX substrates and it can be applied to the optimization of the biodegradation processes of toxic compounds for different types of bioreactors and for different operational conditions.

Análise da biorremediação de compostos monoaromáticos em água através da pseudomonas aeruginosa

The monoaromatic compounds are toxic substances present in petroleum derivades and used broadly in the chemical and petrochemical industries. Those compounds are continuously released into the environment, contaminating the soil and water sources, leading to the possible unfeasibility of those hydrous resources due to their highly carcinogenic and mutagenic potentiality, since even in low concentrations, the BTEX may cause serious health issues. Therefore, it is extremely important to develop and search for new methodologies that assist and enable the treatment of BTEX-contaminated matrix. The bioremediation consists on the utilization of microbial groups capable of degrading hydrocarbons, promoting mineralization, or in other words, the permanent destruction of residues, eliminating the risks of future contaminations. This work investigated the biodegradation kinetics of water-soluble monoaromatic compounds (benzene, toluene and ethylbenzene), based on the evaluation of its consummation by the Pseudomonas aeruginosa bacteria, for concentrations varying from 40 to 200 mg/L. To do so, the performances of Monod kinetic model for microbial growth were evaluated and the material balance equations for a batch operation were discretized and numerically solved by the fourth order Runge-Kutta method. The kinetic parameters obtained using the method of least squares as statistical criteria were coherent when compared to those obtained from the literature. They also showed that, the microorganism has greater affinity for ethylbenzene. That way, it was possible to observe that Monod model can predict the experimental data for the individual biodegradation of the BTEX substrates and it can be applied to the optimization of the biodegradation processes of toxic compounds for different types of bioreactors and for different operational conditions.

Remoção de fenol de efluentes aquosos utilizando floculação iônica

Oil exploration is one of the most important industrial activities of modern society. Despite its derivatives present numerous applications in industrial processes, there are many undesirable by-products during this process, one of them is water separated from oil, called water production, it is constituted by pollutants difficult to degrade. In addition, the high volume of generated water makes its treatment a major problem for oil industries. Among the major contaminants of such effluents are phenol and its derivatives, substances of difficult natural degradation, which due their toxicity must be removed by a treatment process before its final disposal. In order to facilitate the removal of phenol in wastedwater from oil industry, it was developed an extraction system by ionic flocculation with surfactant. The ionic flocculation relies on the reaction of carboxylate surfactant and calcium íons, yielding in an insoluble surfactant that under stirring, aggregates forming floc capable of attracting the organic matter by adsorption. In this work was used base soap as ionic surfactant in the flocculation process and evaluated phenol removal efficiency in relation to the following parameters: surfactant concentration, phenol, calcium and electrolytes, stirring speed, contact time, temperature and pH. The flocculation of the surfactant occurred in the effluent (initial phenol concentration = 100 ppm) reaching 65% of phenol removal to concentrations of 1300 ppm and calcium of 1000 ppm, respectively, at T = 35 °C, pH = 9.7, stirring rate = 100 rpm and contact time of 5 minutes. The permanence of the flocs in an aqueous medium promotes desorption of the phenol from the flake surface to the solution, reaching 90% of desorption at a time of 150 minutes, and the study of desorption kinetics showed that Lagergren model of pseudo-first order was adequate to describe the phenol desorption. These results shows that the process may configure a new alternative of treatment in regard the removal of phenol of aqueous effluent of oil industry.

Remoção de fenol de efluentes aquosos utilizando floculação iônica

Oil exploration is one of the most important industrial activities of modern society. Despite its derivatives present numerous applications in industrial processes, there are many undesirable by-products during this process, one of them is water separated from oil, called water production, it is constituted by pollutants difficult to degrade. In addition, the high volume of generated water makes its treatment a major problem for oil industries. Among the major contaminants of such effluents are phenol and its derivatives, substances of difficult natural degradation, which due their toxicity must be removed by a treatment process before its final disposal. In order to facilitate the removal of phenol in wastedwater from oil industry, it was developed an extraction system by ionic flocculation with surfactant. The ionic flocculation relies on the reaction of carboxylate surfactant and calcium íons, yielding in an insoluble surfactant that under stirring, aggregates forming floc capable of attracting the organic matter by adsorption. In this work was used base soap as ionic surfactant in the flocculation process and evaluated phenol removal efficiency in relation to the following parameters: surfactant concentration, phenol, calcium and electrolytes, stirring speed, contact time, temperature and pH. The flocculation of the surfactant occurred in the effluent (initial phenol concentration = 100 ppm) reaching 65% of phenol removal to concentrations of 1300 ppm and calcium of 1000 ppm, respectively, at T = 35 °C, pH = 9.7, stirring rate = 100 rpm and contact time of 5 minutes. The permanence of the flocs in an aqueous medium promotes desorption of the phenol from the flake surface to the solution, reaching 90% of desorption at a time of 150 minutes, and the study of desorption kinetics showed that Lagergren model of pseudo-first order was adequate to describe the phenol desorption. These results shows that the process may configure a new alternative of treatment in regard the removal of phenol of aqueous effluent of oil industry.

Gestão e gerenciamento de resíduos sólidos: diretrizes jurídico-ambientais para a sustentabilidade

rates in the Brazilian cities, which time there is an inexistent theoretical reflection about public policy statement adding the way of Urban Solid Waste (USW) and tailing integrated management plans in the majorly Brazilian cities. The unappropriated solid waste disposal and final pollution result in a strong socioenvironmental problems and material extravagancies that should be used to recycling and reusing waste material, besides bringing immense challenges for the thematic Strategy Urban and Environmental Management it considers the Sustainable City Model. Moreover, this labor projects a discussion about USW problematic through legally and environmentally point of view, including the public environmental policy and the social technologies as resolution tactics. At that time, it reports rights, scientific articles, documents and Environmental Law Doctrine on findings thematic studies, also the propose displays an interdisciplinary research methodology which combines bibliographic method - focusing theory aspects of the legally environmentally guiding principle, public policy and social technologies. Those are theorist features very important to create a Municipal Integrated Solid Waste Management Plan (PMGIRS) - modus operandi of the Federal Law n. 12.305/2010 (National Solid Waste Policy - PNRS). That policy is interesting to receive financial resources from federal government (Cities Ministry; idem, Federal Decree n. 7.404/2010 and Federal Law n. 10.257/2001) helping the preservation of the environment, regional development, generation of jobs and income (art. 6º), in addition broadening spreading’s private companies dedicated to waste management. Consequently, the PNRS contains a set of guidelines and general procedures; it should be an operation of this legal policy contextualized by Social Technologies theory (TS) into social issues, legal, economic and environmental aspects. Therefore, this research notes the possibility of public policy statement implementation over and done with the PNRS by the terms of development and sustainability in the urban space.

Avaliação da influência de surfactantes químico e biológico na hidrólise enzimática de casca de coco verde após pré-tratamento ácido/alcalino e com peróxido de hidrogênio alcalino

In Brazil many types of bioproducts and agroindustrial waste are generated currently, such as cacashew apple bagasse and coconut husk, for example. The final disposal of these wastes causes serious environmental issues. In this sense, waste lignocellulosic content, as the shell of the coconut is a renewable and abundant raw material in which its use has an increased interest mainly for the 2nd generation ethanol production. The hydrolysis of cellulose to reducing sugars such as glucose and xylose is catalysed by a group of enzymes called cellulases. However, the main bottleneck in the enzymatic hydrolysis of cellulose is the significant deactivation of the enzyme that shows irreversible adsorption mechanism leading to reduction of the cellulose adsorption onto cellulose. Studies have shown that the use of surfactants can modify the surface property of the cellulose therefore minimizing the irreversible binding. The main objective of the present study was to evaluate the influence of chemical and biological surfactants during the hydrolysis of coconut husk which was subjected to two pre-treatment in order to improve the accessibility of the enzymes to the cellulose, removing this way, part of the lignin and hemicellulose present in the structure of the material. The pre-treatments applied to coconut bagasse were: Acid/Alkaline using 0.6M H2SO4 followed by 1M NaOH, and the one with Alkaline Hydrogen Peroxide at a concentration of 7.35% (v/v) and pH 11.5. Both the material no treatment and pretreated were characterized using analysis of diffraction X-ray (XRD), Scanning Electron Microscopy (SEM) and methods established by NREL. The influence of both surfactants, chemical and biological, was used at concentrations below the critical micelle concentration (CMC), and the concentrations equal to the CMC. The application of pre-treatment with coconut residue was efficient for the conversion to glucose, as well as for the production of total reducing sugars, it was possible to observe that the pretreatment fragmented the structure as well as disordered the fibers. Regarding XRD analysis, a significant increase in crystallinity index was observed for pretreated bagasse acid/alkali (51.1%) compared to the no treatment (31.7%), while that for that treated with PHA, the crystallinity index was slightly lower, around 29%. In terms of total reducing sugars it was not possible to observe a significant difference between the hydrolysis carried out without the use of surfactant compared to the addition of Triton and rhamnolipid. However, by observing the conversions achieved during the hydrolysis, it was noted that the best conversion was using the rhamnolipíd for the husk pretreated with acid/alkali, reaching a value of 33%, whereas using Triton the higher conversion was 23.8%. The coconut husk is a residue which can present a high potential to the 2nd generation ethanol production, being the rhamonolipid a very efficient biosurfactant for use as an adjuvant in the enzymatic process in order to act on the material structure reducing its recalcitrance and therefore improving the conditions of access for enzymes to the substrate increasing thus the conversion of cellulose to glucose.

Avaliação da influência de surfactantes químico e biológico na hidrólise enzimática de casca de coco verde após pré-tratamento ácido/alcalino e com peróxido de hidrogênio alcalino

In Brazil many types of bioproducts and agroindustrial waste are generated currently, such as cacashew apple bagasse and coconut husk, for example. The final disposal of these wastes causes serious environmental issues. In this sense, waste lignocellulosic content, as the shell of the coconut is a renewable and abundant raw material in which its use has an increased interest mainly for the 2nd generation ethanol production. The hydrolysis of cellulose to reducing sugars such as glucose and xylose is catalysed by a group of enzymes called cellulases. However, the main bottleneck in the enzymatic hydrolysis of cellulose is the significant deactivation of the enzyme that shows irreversible adsorption mechanism leading to reduction of the cellulose adsorption onto cellulose. Studies have shown that the use of surfactants can modify the surface property of the cellulose therefore minimizing the irreversible binding. The main objective of the present study was to evaluate the influence of chemical and biological surfactants during the hydrolysis of coconut husk which was subjected to two pre-treatment in order to improve the accessibility of the enzymes to the cellulose, removing this way, part of the lignin and hemicellulose present in the structure of the material. The pre-treatments applied to coconut bagasse were: Acid/Alkaline using 0.6M H2SO4 followed by 1M NaOH, and the one with Alkaline Hydrogen Peroxide at a concentration of 7.35% (v/v) and pH 11.5. Both the material no treatment and pretreated were characterized using analysis of diffraction X-ray (XRD), Scanning Electron Microscopy (SEM) and methods established by NREL. The influence of both surfactants, chemical and biological, was used at concentrations below the critical micelle concentration (CMC), and the concentrations equal to the CMC. The application of pre-treatment with coconut residue was efficient for the conversion to glucose, as well as for the production of total reducing sugars, it was possible to observe that the pretreatment fragmented the structure as well as disordered the fibers. Regarding XRD analysis, a significant increase in crystallinity index was observed for pretreated bagasse acid/alkali (51.1%) compared to the no treatment (31.7%), while that for that treated with PHA, the crystallinity index was slightly lower, around 29%. In terms of total reducing sugars it was not possible to observe a significant difference between the hydrolysis carried out without the use of surfactant compared to the addition of Triton and rhamnolipid. However, by observing the conversions achieved during the hydrolysis, it was noted that the best conversion was using the rhamnolipíd for the husk pretreated with acid/alkali, reaching a value of 33%, whereas using Triton the higher conversion was 23.8%. The coconut husk is a residue which can present a high potential to the 2nd generation ethanol production, being the rhamonolipid a very efficient biosurfactant for use as an adjuvant in the enzymatic process in order to act on the material structure reducing its recalcitrance and therefore improving the conditions of access for enzymes to the substrate increasing thus the conversion of cellulose to glucose.

Estratégias tróficas do peixe traíra, Hoplias malabaricus e do peixe cascudo, Hypostomus pusarum do açude Marechal Dutra, Rio Grande do Norte, Brasil

The fish, Hoplias malabaricus (Osteichthyes: Erythrinidae) and armored catfish, Hypostomus pusarum (Loricariidae) are of freshwater origin from the neotropical region, and are considered ecologically and economically of important. This work investigated the trophic strategies, the morphology and histology of the digestive tract of these fish captured from the Marechal Dutra reservoir, Acari, the semiarid region of Rio Grande do Norte, Brazil. A total of 133 individuals of H. malabaricus and 118 specimens of H. pusarum were analyzed. The two study species occupy different levels in the food chain and spatial distribution in the water column of the reservoir. The results of this study are presented in the form of four scientific papers. The first article describes the morphology and histology of the digestive tract and the feeding habits of H. malabaricus (Bloch, 1794). This fish has a short intestine, with an intestinal coefficient of 0.72 ± 0.09. The dietary importance index indicates that H. malabaricus feeds preferentially on animal matter, especially on fish (72.8%) and prawns (27.2%). The histology of its digestive tract confirms the carnivorous feeding habit. The second article discusses about the pioneering work on the feeding strategy and the characterization of anatomy and histology of the digestive tract of H. pusarum. The intestine of this fish is long, with an intestinal coefficient of 10.8±0.7. The dietary importance index indicates that H. pusarum feeds preferentially on organic matter in decomposition (88.7%) and on filamentous microalgae and diatoms (11.3%). The third article compares the morphological aspects of the digestive tract of H. malabaricus and H. pusarum, in relation to their food habits. The arrangement of the digestive organs in both species is directly related to the shape of the peritoneal cavity and the form of the body. The short intestine of H. malabaricus and the long intestine of H. pusarum are associated with their feeding habits. The morphology of the digestive tracts of H. malabaricus and H. pusarum confirm their food habits, carnivorous and detritivorous / herbivorous, respectively. The fourth article discusses the food and reproductive aspects (length and weight, length-weight relationship, type of growth and sex ratio) of H. pusarum. This species has a negatively allometric growth, with the predominance of females in the sampled population. H. malabaricus inhabits the pelagic environment and is a carnivore, while H. pusarum, lives in the benthic environment and is characterized as a detritivore/herbivore. Each species studied shows a very different diet, without trophic competition between them. The morphological and anatomical structures of the digestive tract reflect their feeding strategy.

COMUNICAÇÃO COMUNITÁRIA E DIREITO À MORADIA: A experiência de mobilização do movimento de moradia com a Rádio Z FM na Área do Chafik em Mauá-SP

Estudo das condições para que os meios de comunicação comunitária venham a contribuir com a participação e organização dos movimentos populares. Os objetivos são analisar as relações entre as rádios comunitárias e o direito à moradia e compreender as implicações no desenvolvimento de processos político-comunicacionais subsidiados por uma metodologia de ação dialógica na produção de conteúdos realizados por agentes do movimento de moradia. A abordagem dialética é fundamentada principalmente no pensamento de Paulo Freire. As técnicas de pesquisa são a bibliográfica, a documental e a pesquisa-ação, a qual se desenvolveu junto à Associação para o Desenvolvimento Habitacional do Brasil – ADEHAB que atua na região conhecida como Área do Chafik, no Jardim Zaíra, em Mauá- SP, em parceria com a Rádio Comunitária Z FM, situada na mesma localidade. Concluise que a criação de novos fluxos comunicacionais comunitários incidem no fortalecimento do movimento popular e da rádio comunitária e os principais condicionantes para este processo reside na disposição dos movimentos populares em se apropriar dos espaços comunicativos reinventando sua práxis.

A docência na educação superior: narrativas das diferenças políticas de sujeitos surdos

Deaf teachers presence at superior education triggers a series of reactions due to cultural differences. They feel the discomfort. The cultural difference defies the established power relations. From that emerge the trading spaces with their constant shocks about problems that affect the deaf teacher participation. The thesis goes through practice, resistance, resilience and political thinking of the deaf teacher at the Superior Education. Authors like: Foucault (2004), Hall (2009), Bhabha (1998), Touraine (2009) and Veiga-Netto (2010) underlie the concept of power relations that permeate this study. Perlin (2003); Ladd (2002) subsidize with the cultural focus. The investigation came from the question: How deaf teachers make their political stands in power relations established to the construction of their narratives at Superior Education? It had the goal of identify and chart the deaf teachers narratives at Superior Education. Leaving from the interview-narrative qualitative approach it was constituted a corpus with the collected narratives. These narratives were identified in order to achieve a thematic map express in the last chapter where the constant facts of the trading spaces of Superior Education shocks unfolds. The results point to an infinity of debates. The deaf teachers do not only present initial conditions of distress, doubt and difficulty at Superior Education, but also the disposition to discuss more the everyday power chains, waged by trading spaces. The identification of the narratives was vitally important to confirm the value of cultural and linguistic recognition as strategy for new politics to the structural power relations at the university context.

O papel dos enviesamentos cognitivos e emocionais no processo da tomada de decisão

A presente investigação analisa o papel dos enviesamentos cognitivos no processo de tomada de decisão financeira. Neste sentido, procurou-se verificar se os fenómenos psicológicos influenciam os indivíduos no processo da tomada de decisão num contexto de incerteza. Para a concretização do estudo, utilizou-se uma amostra de 530 estudantes do Instituto Politécnico de Leria distribuídos por quatro cursos de Licenciatura: Contabilidade e Finanças, Engenharia Informática, Engenharia Mecânica e Gestão da Escola Superior de Tecnologia e Gestão. Como metodologia, utilizou-se um questionário que foi posteriormente aplicado e respondido presencialmente entre os meses de novembro e dezembro de 2015. Os resultados obtidos indicam que não foram encontrados evidências estatisticamente significativas para comprovar a observação dos efeitos referentes ao enviesamento de excesso de confiança mensurado através do nível de experiência de investimento em mercado de capitais e através do sexo dos inquiridos. Também não foram encontrados evidências estatísticas significativas que comprovam os efeitos dos enviesamentos disponibilidade e conservadorismo/representatividade. Não obstante, para os restantes enviesamentos ancoragem e efeito disposição, os resultados obtidos indicam que existem evidências estatísticas que os indivíduos no processo da tomada decisão são influenciados por fatores cognitivos. Deste modo, através da comparação das respostas dos estudantes das duas áreas de formação (Ciências Empresariais e Engenharia), foi verificado que o efeito ancoragem é refletido na tomada de decisão dos estudantes consoante a natureza dos cursos, o que indica que o conhecimento adquirido através da formação é uma aspeto relevante. Por fim, os resultados do estudo confirmam ainda que os estudantes no processo da tomada de decisão num contexto de incerteza tendem a ser avesso ao risco no domínio dos ganhos e propenso ao risco no domínio das perdas.

Implementação de um Sistema de Lições Aprendidas na EST (Empresa de Serviços Técnicos)

As empresas com múltiplos projetos de internacionalização apresentam como mais-valia notória a experiência acumulada pelas sucessivas equipas e profissionais que neles participam, quer seja na fase de planeamento, execução, coordenação ou controlo. No caso particular das empresas de prestação de serviços técnicos são desenvolvidos projetos de internacionalização consecutivos que assentam em processos de planeamento muitas vezes similares. No entanto, nem sempre existem mecanismos de avaliação e recolha de informação que assegurem a aquisição desse conhecimento e que constituam uma mais-valia pela sua adoção como verdadeira ferramenta de gestão de conhecimento. Nesse sentido, foi desenvolvido à medida e implementado, na EST, um sistema de lições aprendidas para os seus projetos internacionais. Esse sistema é composto por várias ferramentas de recolha da informação gerada por cada projeto que permita no final dessa obra constituir um processo que cumulativamente sirva como mecanismo de acompanhamento e controlo e como ferramenta de avaliação de cada projeto, coligindo um espólio de “Lições Aprendidas”, inserido no sistema de gestão integrado da empresa e posto à disposição de toda a estrutura da EST, através do ERP. Este trabalho procura atingir duas finalidades óbvias, por um lado produzir algum conteúdo académico sobre a temática da gestão do conhecimento e da experiência adquirida nos projetos de internacionalização e, por outro lado, dotar a empresa hospedeira de uma ferramenta válida de acompanhamento, avaliação e controlo dos projetos através da recolha sistemática e da análise cuidada da informação disponível sobre esse projeto que, mais tarde, constitua uma ferramenta de base para ajudar a afinar o planeamento de projetos futuros utilizando esse espólio de lições aprendidas. A metodologia utilizada consistiu no envolvimento direto do autor nas atividades de planeamento e gestão da EST, numa modalidade usualmente designada como “embedded”, o que permitiu uma abordagem direta permanente a todos os responsáveis de departamentos ou serviços e o desenvolvimento de um sistema por medida. Todas as ferramentas foram testadas e validadas em ambiente real de trabalho e validadas pela empresa destinatária.

Projectos de consultoria em SAP e tecnologias microsoft: análise e desenvolvimento de soluções de software à medida

À medida que a sociedade evolui, também as profissões evoluem com ela. Uma profissão que tem crescido de forma notável é a de consultor na área das tecnologias de informação. De facto, há alguns anos atrás, esta profissão não tinha o relevo que tem na actualidade, pois com a evolução das tecnologias da informação, as ferramentas ao dispor das empresas diversificaram-se e como tal, a mão-de-obra vai-se especializando nestas ferramentas. As empresas, na impossibilidade de contratar mão-de-obra para instalar, manter e evoluir todas as suas ferramentas, recorrem cada vez mais à experiência de consultores externos; estes são contratados para realizar tarefas específicas que as empresas não têm capacidade de executar com os próprios recursos e a sua ligação com estas entidades termina após a conclusão destas tarefas. Cada vez mais as empresas procuram tirar o máximo partido das ferramentas informáticas à sua disposição e os sistemas de Enterprise Resource Planning não são excepção. À medida que os utilizadores vão usufruindo dos sistemas, surgem novas necessidades que, depois de colmatadas, permitem a sua optimização. Além disso, com a alteração das leis, é preciso adaptar os sistemas para que estes evoluam e possam reflectir os novos requisitos legais. Com o aumento da regulação bancária, as entidades bancárias são obrigadas a comunicar informação sobre as suas finanças ao Banco de Portugal, de modo a que o banco possa analisar a saúde financeira das entidades e emitir recomendações sobre a sua forma de actuar. Esta nova forma de comunicação será efectuada por meio de relatórios em eXtended Business Reporting Language (XBRL). Pretende-se caracterizar a profissão de consultor e apresentar alguns projectos realizados enquanto consultor numa consultora de grande dimensão.