Construindo novas referências: a comunicação aliada à formação do público interno

This paper addresses the issue of internal communication, especially with regard to its function formative and not merely informative. The objective of the research is to analyze to what purposes the organizations use their internal communication, as well as the viewpoint of communication professionals about building character and training of these means. As exploratory research method was used with a questionnaire to communications professionals who work or have worked in the area of internal communication in organizations. The issues addressed were aimed at verifying whether the communication is commonly fostered with other goals besides informing, which the media more used and is performed in an integrated manner with other departments. It was concluded that, although the internal communication is used most often to inform and ensure a good organizational climate, communication professionals understand the necessity of its use for the formation of the internal public and try to use it for this purpose

Governança corporativa no setor público: a comunicação pública no processo democrático

This work aims at the debate about the role of professional public relations practices in the Public Sector Governance, building concepts through policies to encourage public communication. The democratic regime in place in most national states gave up the struggle of social actors in the quest for greater participation and representation in public policy decisions. The communication processes established in the state-society relationship is not limited to the dissemination of information but should lead the public involvement in changing social reality. And public relations are responsible for the mediation in the dialectic of communication between governments and governed

Melhoria do nível de serviço no atendimento ao cliente por meio da estrutura direta de distribuição Transit Point

Increasingly competitive markets have driven the search for companies in many different ways to win and keep customers. The service level is basically the performance of companies in fulfilling the orders made, or how companies demonstrate to their clients efforts in their behalf. This work aims to solve the difficulties faced by a multinational company present in Brazil, in the distribution of its products in the category Ice Cream in order to improve the service level of their customers. Review the logistics network and concepts related to the distribution system of products is one of several ways to achieve this goal, as well as the use of IT and tools to assist in planning and programming of the physical distribution of products. In this study we used the concept of direct distribution system called Transit Point (TP). The TP provides at the same time, a strategy of rapid response, flexibility, low transportation costs and no inventory. A router - software capable of simulating the actual conditions experienced in the daily distribution - was used to assist in calculations. Results showed reductions of up to 47.5% in transportation costs and better conditions were provided in the distribution of products, positively impacting on service levels and in the maintenance of products quality, with a reduction of 1.6% of the total costs involve

O processo de formação permanente em serviço e em exercício de formadores para a docência virtual

Pós-graduação em Educação - FCT

Lei de acesso à informação e serviços eletrônicos ao cidadão: o cenário latino-americano e as propostas para o Brasil

Pós-graduação em Comunicação - FAAC

Mapeamento do nível radiométrico e construção de mapa espacial em serviço de medicina nuclear

Nuclear Medicine is a medical modality of therapy and diagnostic imaging using unsealed radioactive sources for its purposes. This routine activity promotes the transit of radioactive sources for the area of installation, beyond the transit of patients injected with radioisotope, which also contribute to raising the radiometric level of environment. As a consequence, it has exposured workers and public individuals to the ionizing radiation. There are protective mechanisms of radiation exposure, personal protective equipments, and measurement planes established in standard measurement at certain points of the environment in order to identify any increase in radiometric levels and \ or contamination, but do not cover the entire space occupied by workers and patients. To accomplish with the individual dose limits established by the National Commission of Nuclear Energy, it is interesting if there is an individualized classification for each Nuclear Medicine service. This work aimed to promote an analysis of the radiometric level distribution across the extent of the Technical Nuclear Medicine Sector of Hospital of the Botucatu Medical School, and produce a spatial map to identify locations with higher exposure rate to the ionizing radiation, can be used as a risk map to assist the Occupationally Exposed Individuals (IOE). To perform the radiometric levels checking it was used a digital Geiger-Muller detector available in the sector, due to its practicality compared to other detectors. Measurements were carried out at four different times for all days of the week, at points strategically established to cover all the installation

A vigilância sem farda: a espionagem interna na ditadura civil militar através do DEOPS

Pós-graduação em História - FCHS

Serviço de valor adicionado para venda de produtos na TV universitária: proposta de um modelo de negócio complementar

Pós-graduação em Televisão Digital: Informação e Conhecimento - FAAC

Relações públicas e web 2.0: a manutenção do relacionamento entre artista e público pela internet

The objective of this study is a explanation about the action possibilities of the Public Relations professional as a manager of communication between the musical celebrity and his publics. For this purpose, a bibliographical research was made about Internet question like his history, the evolution of Web 2.0 and even about different kinds of virtualization, introducing with interactivity. Other researches was been made like social culture topics and even the studies of Public Relations actions in the artistic scene, acting like a manager of different publics relationships in the virtual contacts. A study case with the virtual communication tools employed in the career of Hugo e Tiago, one of the country artists in Brazil, is also in this studies. Otherwise, the study explains about the different ways of Public Relations actions, his upgrades along with the new communication tools and his new types of making relations with more and more different publics. Working with new strategies and keeping his objectives in the organization and public relationship, Public Relations brands a new vision to this type of communication professional, who becomes even more important in the actual organizations scenario

As tecnologias da informação e comunicação na formação continuada de professores: uma proposta para o uso do laboratório de informática

Pós-graduação em Docência para a Educação Básica - FC

Uma análise das manifestações docentes sobre o uso das tecnologias da informação e comunicação nas escolas públicas de nível médio da cidade de Taquaritinga-SP

Pós-graduação em Educação Escolar - FCLAR

A divulgação da informação científica no rádio

No mundo, a fase atual pode ser caracterizada de sociedade do conhecimento na era da informação. A prática científica está associada a um ordenamento socio-politico-econômico, logo é justificável o porquê dos questionamentos na prática científica ser uma constante, em virtude das alterações ou modificações dos meios de controles científicos. A comunicação social por meio dos programas radiofônicos sobre divulgação de informações científicas pode ser funcionar como um instrumento de instrução ou de educação, algo que possivelmente estimule o gosto do público pela cultura científica. A evolução da tecnologia radiofônica, em sintonia com a informática e a microeletrônica, proporcionou as condições de produção direcionadas para a criação tanto de programas de caráter cultural educativo e científico como também para a criação de programas populares visando lazer diversão. O presente trabalho discorre sobre re-organização da emissora de rádio enquanto empresa que, atualmente, deve planejar técnica e administrativamente sempre que necessário visando melhorar as condições de produções de programas radiofônicos para a transmissão da informação científica.

A educação para os 'meios e os fins': a informação, o conhecimento e a comunicação na educação escolar básica e universitária

This research has as its main reference, the need to detect the development initiatives by public higher education, concepts, methods and teaching and pedagogical tools and to investigate the ability to transfer knowledge and practices of teaching and learning produced for other levels education. The task of providing appropriate training of teachers of basic education to university education is a vital political and administrative demands for a large country, which needs to adequately educate its people, so he can face in the right conditions, the huge and complex demands of regional and national development. The research presented here, aims to gauge the extent and adequacy of current media and information as tools for teaching and pedagogical transfer the knowledge and practices of teaching and learning as a tool for updating and also for training or non-presence blended Primary School Teacher Education. From the established goals will be carried out research, conceptual and field, to analyze and evaluate some educational practices and resulting forms of communication and also to assess the effects brought about by replacing the linear communication model and the model of unilateral to multilateral communication networks on digital models, and practices of schooling. The results obtained from both theoretical and practical will be on the selection of concepts, content production, methodologies and resources run by different "means" integrated with the cultural, economic and social development, both locally, regionally or nationally. The strategic aim will be to expand from the analysis, production and dissemination of concepts, methods and tools made by teachers of Basic Education and Higher Education, teaching and pedagogical possibilities of media and digital devices that are emerging as the derivation of network communication.

O jornalismo econômico por meio da imprensa alternativa: bundas e a acessibilidade da informação

This article aims to analyze the content expressed in the weekly Bundas and show how this addressed the economic issues in Brazil in the period 1999-2001. Through this study, we will seek to understand how the printed addressed the economic issues and the language employed by evidence how the vehicle was differed from the others in the category accessibility. The economic journalism has a way of approach often incomprehensible by readers, so the analysis of Bundas show the role of that journalism to the society and the importance of it becoming available to the reading public.

Democracia digital e redes sociais: Twitter como filtro de informação política

The internet, with its hypertext and multimedia features, can be a support for the dissemination of information in an attractive way, which may contribute to the strengthening of democracy. Recent innovation, social networks have been explored also as a resource to attract the interest of the broader public to information about public policies. This paper presents and discusses the results of an empirical study which assessed, through content analysis, the breadth and depth of information offered by the Sao Paulo state government and the federal government in texts accessed through Twitter to publicize purposes, lines of action and limits of public policy in the areas of welfare, health, education and environment . The results indicate that the information available tend to focus mainly on goals, resources and current actions of policies, whereas there can be found few data on planned features, relation between cost and effectiveness and user satisfaction.