Need for, demand for, and use of European Union information

The discussion and analysis of the diverse outreach activities in this article provide guidance and suggestions for academic librarians who are interested in outreach and community engagement of any scale and nature. Cases are draw from a wide spectrum and are particularly strong in the setting of large academic libraries, special collections and programming for multicultural populations. The aim of this study is to present the results of research carried out regarding the needs, demand and consumption of European Union information by users in European Documentation Centres (EDC). A quantitative methodology was chosen based on a questionnaire with 24 items. This questionnaire was distributed within the EDC of Salamanca, Spain, and the EDC of Porto, Portugal, during specific time intervals between 2010 and 2011. We examined the level of EU information that EDC users possess, and identified the factors that facilitate or hinder access to EU information, the topics most demanded, and the types of documents consulted. Analysis was made of the use that the consumer of European information makes of databases and their behaviour during the consultation. Although the sample used was not very significant owing to its small size, it is a faithful reflection of the scarce visits made to EDCs. This study can be of use to managers of EDCs, providing them with better knowledge of the information needs and demands of their users. Ultimately this should lead to improvements in the services offered. The study lies within a frame of research scarcely addressed in specialized scholarly literature: European Union information.

Terminology and knowledge engineering conference. New frontiers in the constructive symbiosis of terminology and knowledge engineering

To meet the increasing demands of the complex inter-organizational processes and the demand for continuous innovation and internationalization, it is evident that new forms of organisation are being adopted, fostering more intensive collaboration processes and sharing of resources, in what can be called collaborative networks (Camarinha-Matos, 2006:03). Information and knowledge are crucial resources in collaborative networks, being their management fundamental processes to optimize. Knowledge organisation and collaboration systems are thus important instruments for the success of collaborative networks of organisations having been researched in the last decade in the areas of computer science, information science, management sciences, terminology and linguistics. Nevertheless, research in this area didn’t give much attention to multilingual contexts of collaboration, which pose specific and challenging problems. It is then clear that access to and representation of knowledge will happen more and more on a multilingual setting which implies the overcoming of difficulties inherent to the presence of multiple languages, through the use of processes like localization of ontologies. Although localization, like other processes that involve multilingualism, is a rather well-developed practice and its methodologies and tools fruitfully employed by the language industry in the development and adaptation of multilingual content, it has not yet been sufficiently explored as an element of support to the development of knowledge representations - in particular ontologies - expressed in more than one language. Multilingual knowledge representation is then an open research area calling for cross-contributions from knowledge engineering, terminology, ontology engineering, cognitive sciences, computational linguistics, natural language processing, and management sciences. This workshop joined researchers interested in multilingual knowledge representation, in a multidisciplinary environment to debate the possibilities of cross-fertilization between knowledge engineering, terminology, ontology engineering, cognitive sciences, computational linguistics, natural language processing, and management sciences applied to contexts where multilingualism continuously creates new and demanding challenges to current knowledge representation methods and techniques. In this workshop six papers dealing with different approaches to multilingual knowledge representation are presented, most of them describing tools, approaches and results obtained in the development of ongoing projects. In the first case, Andrés Domínguez Burgos, Koen Kerremansa and Rita Temmerman present a software module that is part of a workbench for terminological and ontological mining, Termontospider, a wiki crawler that aims at optimally traverse Wikipedia in search of domainspecific texts for extracting terminological and ontological information. The crawler is part of a tool suite for automatically developing multilingual termontological databases, i.e. ontologicallyunderpinned multilingual terminological databases. In this paper the authors describe the basic principles behind the crawler and summarized the research setting in which the tool is currently tested. In the second paper, Fumiko Kano presents a work comparing four feature-based similarity measures derived from cognitive sciences. The purpose of the comparative analysis presented by the author is to verify the potentially most effective model that can be applied for mapping independent ontologies in a culturally influenced domain. For that, datasets based on standardized pre-defined feature dimensions and values, which are obtainable from the UNESCO Institute for Statistics (UIS) have been used for the comparative analysis of the similarity measures. The purpose of the comparison is to verify the similarity measures based on the objectively developed datasets. According to the author the results demonstrate that the Bayesian Model of Generalization provides for the most effective cognitive model for identifying the most similar corresponding concepts existing for a targeted socio-cultural community. In another presentation, Thierry Declerck, Hans-Ulrich Krieger and Dagmar Gromann present an ongoing work and propose an approach to automatic extraction of information from multilingual financial Web resources, to provide candidate terms for building ontology elements or instances of ontology concepts. The authors present a complementary approach to the direct localization/translation of ontology labels, by acquiring terminologies through the access and harvesting of multilingual Web presences of structured information providers in the field of finance, leading to both the detection of candidate terms in various multilingual sources in the financial domain that can be used not only as labels of ontology classes and properties but also for the possible generation of (multilingual) domain ontologies themselves. In the next paper, Manuel Silva, António Lucas Soares and Rute Costa claim that despite the availability of tools, resources and techniques aimed at the construction of ontological artifacts, developing a shared conceptualization of a given reality still raises questions about the principles and methods that support the initial phases of conceptualization. These questions become, according to the authors, more complex when the conceptualization occurs in a multilingual setting. To tackle these issues the authors present a collaborative platform – conceptME - where terminological and knowledge representation processes support domain experts throughout a conceptualization framework, allowing the inclusion of multilingual data as a way to promote knowledge sharing and enhance conceptualization and support a multilingual ontology specification. In another presentation Frieda Steurs and Hendrik J. Kockaert present us TermWise, a large project dealing with legal terminology and phraseology for the Belgian public services, i.e. the translation office of the ministry of justice, a project which aims at developing an advanced tool including expert knowledge in the algorithms that extract specialized language from textual data (legal documents) and whose outcome is a knowledge database including Dutch/French equivalents for legal concepts, enriched with the phraseology related to the terms under discussion. Finally, Deborah Grbac, Luca Losito, Andrea Sada and Paolo Sirito report on the preliminary results of a pilot project currently ongoing at UCSC Central Library, where they propose to adapt to subject librarians, employed in large and multilingual Academic Institutions, the model used by translators working within European Union Institutions. The authors are using User Experience (UX) Analysis in order to provide subject librarians with a visual support, by means of “ontology tables” depicting conceptual linking and connections of words with concepts presented according to their semantic and linguistic meaning. The organizers hope that the selection of papers presented here will be of interest to a broad audience, and will be a starting point for further discussion and cooperation.

A saúde fora de portas: o projeto de literacia da informação da ESTeSL

Introdução – A pesquisa de informação realizada pelos estudantes de ensino superior em recursos eletrónicos não corresponde necessariamente ao domínio de competências de pesquisa, análise, avaliação, seleção e bom uso da informação recuperada. O conceito de literacia da informação ganha pertinência e destaque, na medida em que abarca competências que permitem reconhecer quando é necessária a informação e de atuar de forma eficiente e efetiva na sua obtenção e utilização. Objetivo – A meta da Escola Superior de Tecnologia da Saúde de Lisboa (ESTeSL) foi a formação em competências de literacia da informação, fora da ESTeSL, de estudantes, professores e investigadores. Métodos – A formação foi integrada em projetos nacionais e internacionais, dependendo dos públicos-alvo, das temáticas, dos conteúdos, da carga horária e da solicitação da instituição parceira. A Fundação Calouste Gulbenkian foi o promotor financeiro privilegiado. Resultados – Decorreram várias intervenções em território nacional e internacional. Em 2010, em Angola, no Instituto Médio de Saúde do Bengo, formação de 10 bibliotecários sobre a construção e a gestão de uma biblioteca de saúde e introdução à literacia da informação (35h). Em 2014, decorrente do ERASMUS Intensive Programme, o OPTIMAX (Radiation Dose and Image Quality Optimisation in Medical Imaging) para 40 professores e estudantes de radiologia (oriundos de Portugal, Reino Unido, Noruega, Países Baixos e Suíça) sobre metodologia e pesquisa de informação na MEDLINE e na Web of Science e sobre o Mendeley, enquanto gestor de referências (4h). Os trabalhos finais deste curso foram publicados em formato de ebook (http://usir.salford.ac.uk/34439/1/Final%20complete%20version.pdf), cuja revisão editorial foi da responsabilidade dos bibliotecários. Ao longo de 2014, na Escola Superior de Educação, Escola Superior de Dança, Instituto Politécnico de Setúbal e Faculdade de Medicina de Lisboa e, ao longo de 2015, na Universidade Aberta, Escola Superior de Comunicação Social, Instituto Egas Moniz, Faculdade de Letras de Lisboa e Centro de Linguística da Universidade de Lisboa foram desenhados conteúdos sobre o uso do ZOTERO e do Mendeley para a gestão de referências bibliográficas e sobre uma nova forma de fazer investigação. Cada uma destas sessões (2,5h) envolveu cerca de 25 estudantes finalistas, mestrandos e professores. Em 2015, em Moçambique, no Instituto Superior de Ciências da Saúde, decorreu a formação de 5 bibliotecários e 46 estudantes e professores (70h). Os conteúdos ministrados foram: 1) gestão e organização de uma biblioteca de saúde (para bibliotecários); 2) literacia da informação: pesquisa de informação na MEDLINE, SciELO e RCAAP, gestores de referências e como evitar o plágio (para bibliotecários e estudantes finalistas de radiologia). A carga horária destinada aos estudantes incluiu a tutoria das monografias de licenciatura, em colaboração com mais duas professoras do projeto. Para 2016 está agendada formação noutras instituições de ensino superior nacionais. Perspetiva-se, ainda, formação similar em Timor-Leste, cujos conteúdos, datas e carga horária estão por agendar. Conclusões – Destas iniciativas beneficia a instituição (pela visibilidade), os bibliotecários (pelo evidenciar de competências) e os estudantes, professores e investigadores (pelo ganho de novas competências e pela autonomia adquirida). O projeto de literacia da informação da ESTeSL tem contribuído de forma efetiva para a construção e para a produção de conhecimento no meio académico, nacional e internacional, sendo a biblioteca o parceiro privilegiado nesta cultura de colaboração.

Indizar, clasificar y organizar las colecciones de las bibliotecas escolares: herramientas en lengua española y portuguesa

La biblioteca escolar es un servicio de información básico para todos los miembros de una comunidad educativa, que forma parte de los espacios docentes de los centros y de los procesos pedagógicos que tienen lugar en ellos. Las bibliotecas escolares funcionan como centros de recursos para las actividades de enseñanza-aprendizaje, están constituidas por un conjunto sistematizado y dinámico de servicios y fondos documentales que permiten a los usuarios desarrollar hábitos lectores y buscar y valorar las fuentes de información, entre otras relevantes funciones. Los recursos de información que albergan son uno de sus principales activos, pero si colección documental no está organizada, las tareas de búsqueda y localización de la información resultarán complicadas y la calidad de los recursos obtenidos, cuestionable. Los bibliotecarios deben conocer en profundidad las características específicas del fondo documental y las fuentes disponibles; las técnicas y herramientas adecuadas para procesar y tratar el fondo bibliográfico, así como los métodos de recuperación de la información más convenientes. En este contexto, el objetivo de este trabajo es analizar de forma pormenorizada los procesos de indización y clasificación que se realizan en las bibliotecas escolares para procesar y recuperar la información que albergan su colecciones, así como describir las características más relevantes de las herramientas específicas que se usan en las bibliotecas escolares españolas, brasileñas y portuguesas, adaptadas a las características de los usuarios que utilizan sus servicios y acuden a ellas para resolver necesidades de información. Para lograr este propósito, se analiza el concepto de biblioteca escolar de forma crítica, se estudian sus funciones y se examinan las técnicas y los instrumentos que permiten organizar la información. Entre otras herramientas, se estudian listas de encabezamientos de materia como los Encabezamientos de materia para libros infantiles y juveniles y la Lista de Encabezamientos de materia para las bibliotecas públicas; sistemas de clasificación, como la Clasificación Decimal Universal (edición de bolsillo) o la clasificación por centros de interés y tesauros especializados como el Tesauro de la Educación UNESCO-OIE y el Tesauro Europeo de la Educación, entre otros.

Uma formação útil para a literacia no novo contexto de Bolonha

A Declaração de Bolonha (1999) obrigou a mudanças várias, reconfigurando os modelos formativos no espaço europeu do ensino superior, até 2010. A partir de 2006, em Portugal, com a criação e adequação dos cursos superiores existentes ao modelo de Bolonha, verificou-se uma generalizada redução da duração média dos diferentes ciclos de estudo e a definição de competências gerais e específicas para os cursos e estudantes. Reflecte-se sobre a importância da literacia da informação, conceito evolutivo e abrangente, que se pode traduzir, sumariamente, em saber quando e porquê se tem uma necessidade informacional, onde encontrar a informação, como avaliá-la, usá-la e comunicá-la de forma ética, incluindo as competências tecnológicas, definição que se inscreve na interdisciplinar Ciência da Informação e no comportamento informacional. Destaca-se a vantagem de uma formação para a literacia da informação no ensino superior, a qual contribuirá, certamente, para dotar os estudantes das referidas competências e melhorá-las. Defende-se a necessidade de uma desejável inter-acção entre múltiplos agentes educativos, com destaque para a trilogia estudantes, bibliotecários e professores, sendo os primeiros encarados como protagonistas activos das suas aprendizagens e devendo ser dotados de competências de literacia da informação, factor determinante para o seu sucesso. Quanto ao Bibliotecário, dotado de novas competências, entre as quais as tecnológicas, deve ser um facilitador do processo de formação para a literacia - preferencialmente integrada num projecto pedagógico e no currículo - articulando a sua acção educativa com estudantes e docentes. Corroborando a extensão educativa das Bibliotecas e aliando-a ao uso inevitável das novas tecnologias da informação e comunicação, sublinha-se o papel das Bibliotecas Digitais, que podem corresponder eficientemente aos anseios dos utilizadores no acesso a uma informação de qualidade, de forma cómoda, rápida, a baixo custo, com personalização dos serviços online, com inter-acção e socialização, através de ferramentas de edição colaborativa, típicas da Web 2.0.

Desenvolupament futur de les revistes electròniques: una enquesta Delphi

Aquest article presenta els resultats d'una enquesta Delphi internacional i interdisciplinària sobre el desenvolupament futur de les revistes electròniques. El quadre d'experts constà de 45 científics, editors, bibliotecaris, agents de revistes i consultors. L'enquesta cobria cinc àrees d'interès sobre revistes electròniques: el futur rol de la literatura erudita en suport revista, escenaris per a les revistes del futur; crisi en les publicacions en sèrie; arxiu de revistes electròniques i nous models en l'adquisició i l'accés. L'enquesta Delphi va estudiar els canvis esperats durant els propers cinc a deu anys. Els resultats són analitzats i indiquen que, durant els seus 300 anys d'història, les revistes mai no han afrontat tants de canvis com els que experimenten ara, o els que s'esperen durant els propers cinc a deu anys.

Memòria metodològica de treball plantejada per a l'elaboració del projecte Alfabetització informacional : disseny d'estratègies, de serveis i recursos per a la fidelització d'usuaris de la biblioteca universitària

El treball se centra en l'anàlisi de les causes de la baixa participació en les sessions de formació d'usuaris per part dels estudiants, professors i investigadors universitaris de la Biblioteca de Física i Química de la Universitat de Barcelona. Es remarca la importància d'aquesta formació en la cerca, selecció i difusió de la informació així com la inclusió d'un programa d'alfabetització informacional. Es presenten possibles solucions i propostes per tal d'augmentar aquesta assistència (major difusió, publicitat...), amortitzar els recursos i serveis que preparen els bibliotecaris i en definitiva fidelitzar aquests usuaris.

Building a Manifesto for OER sustainability : UK experiences

Evidence of sustainability, or the potential to achieve this, is increasingly a pre-requisite for OER activity, whether imposed by funders, by institutions requiring a 'business case' for OER, or practitioners themselves - academics, educational technologists and librarians, concerned about how to justify engagement with a unfamiliar, and unproven practices, in today's climate of limited resource. However, it is not clear what is meant by 'sustainability' in relation to OER, what will be needed to achieve or demonstrate this, nor who the expectation of sustainability relates to. This paper draws on experiences of UK OER projects to identify aspirations that those involved in delivering OER activity have for OER sustainability ¿ what a 'manifesto' for OER sustainability beyond project funding, based on OER use, might look like.

What do academic libraries have to do with Open Educational Resources? Theme : Long term sustainability of open education projects first steps to start up

This paper will discuss the possible roles of academic libraries in promoting, supporting, and sustaining institutional Open Educational Resource initiatives. It will note areas in which libraries or librarians have skills and knowledge that intersect with some of the needs of academic staff and students as they use and release OERs. It will also present the results of a brief survey of the views of some OER initiatives on the current and potential role of academic libraries.

Servicios de Información y Derechos de Autor :implicaciones y perspectivas de futuro en el entornodigital

En el desenvolupament del nostre treball diari, bibliotecaris i documentalistes duem a terme tasques d'identificació, localització, obtenció, reproducció, comunicació i distribució d'obres que majoritàriament estan protegides pels anomenats drets d'autor. És per això necessari que coneguem a fons aquesta matèria, i puguem identificar els drets a què estan subjectes les obres i els límits a aquests drets que conformen el marc en què podem operar de forma lícita.

Virtual library, a real library?

Les possibilitats ofertes per la virtualitat tenen una gran importància en l'esfera educativa i en tots els aspectes referents a ella. Evidentment, les biblioteques i els centres de documentació no són estranys a aquest nou ambient virtual facilitat pel canvi social, econòmic i, sobretot, tecnològic que ha permès que els bibliotecaris-documentalistes accedeixin a gran quantitat d'informació i de documentació, permetent que actuïn com a agents intermediaris entre aquesta nova situació i l'ús que se'n poden fer pels diversos tipus d'usuaris.

Impactia: automating the study of the scientific production

Introduction The Andalusian Public Health System Virtual Library (Biblioteca Virtual del Sistema Sanitario Público de Andalucía, BV-SSPA) was set up in June 2006. It consists of a regional government action with the aim of democratizing the health professional access to quality scientific information, regardless of the professional workplace. Andalusia is a region with more than 8 million inhabitants, with 100,000 health professionals for 41 hospitals, 1,500 primary healthcare centres, and 28 centres for non-medical attention purposes (research, management, and educational centres). Objectives The Department of Development, Research and Investigation (R+D+i) of the Andalusian Regional Government has, among its duties, the task of evaluating the hospitals and centres of the Andalusian Public Health System (SSPA) in order to distribute its funding. Among the criteria used is the evaluation of the scientific output, which is measured using bibliometry. It is well-known that the bibliometry has a series of limitations and problems that should be taken into account, especially when it is used for non-information sciences, such us career, funding, etc. A few years ago, the bibliometric reports were done separately in each centre, but without using preset and well-defined criteria, elements which are basic when we need to compare the results of the reports. It was possible to find some hospitals which were including Meeting Abstracts in their figures, while others do not, and the same was happening with Erratum and many other differences. Therefore, the main problem that the Department of R+D+i had to deal with, when they were evaluating the health system, was that bibliometric data was not accurate and reports were not comparable. With the aim of having an unified criteria for the whole system, the Department of R+D+i ordered the BV-SSPA to do the year analysis of the scientific output of the system, using some well defined criteria and indicators, among whichstands out the Impact Factor. Materials and Methods As the Impact Factor is the bibliometric indicator that the virtual library is asked to consider, it is necessary to use the database Web of Science (WoS), since it is its owner and editor. The WoS includes the databases Science Citation Index (SCI), Social Sciences Citation Index (SSCI) and Arts & Humanities Citation Index. To gather all the documents, SCI and SSCI are used; to obtain the Impact Factor and quartils, it is used the Journal Citation Reports, JCR. Unlike other bibliographic databases, such us MEDLINE, the bibliometric database WoS includes the address of all the authors. In order to retrieve all the scientific output of the SSPA, we have done general searches, which are afterwards processed by a tool developed by our library. We have done nine different searches using the field ‘address’; eight of them including ‘Spain’ and each one of the eight Andalusian Regions, and the other one combining ‘Spain’ with all those cities where there are health centres, since we have detected that there are some authors that do not use the region in their signatures. These are some of the search strategies: AD=Malaga and AD=Spain AD=Sevill* and AD=Spain AD=SPAIN AND (AD=GUADIX OR AD=BAZA OR AD=MOTRIL) Further more, the field ‘year’ is used to determine the period. To exploit the data, the BV-SSPA has developed a tool called Impactia. It is a web application which uses a database to store the information of the documents generated by the SSPA. Impactia allows the user to automatically process the retrieved documents, assigning them to their correspondent centres. In order to do the classification of documents automaticaly, it was necessary to detect the huge variability of names of the centres that the authors use in their signatures. Therefore, Impactia knows that if an author signs as “Hospital Universitario Virgen Macarena”, “HVM” or “Hosp. Virgin Macarena”, he belongs to the same centre. The figure attached shows the variability found for the Empresa Publica Hospital de Poniente. Besides the documents from WoS, Impactia includes the documents indexed in Scopus and in other databases, where we do bibliographic searches using similar strategies to the later ones. Aware that in the health centres and hospitals there is a lot of grey literature that is not gathered in databases, Impactia allows the centres to feed the application with these documents, so that all the SSPA scientific output is gathered and organised in a centralized place. The ones responsible of localizing this gray literature are the librarians of each one of the centres. They can also do statements to the documents and indicators that are collected and calculated by Impactia. The bulk upload of documents from WoS and Scopus into Impactia is monthly done. One of the main issues that we found during the development of Impactia was the need of dealing with duplicated documents obtained from different sources. Taking into account that sometimes titles might be written differently, with slashes, comas, and so on, Impactia detects the duplicates using the field ‘DOI’ if it is available or comparing the fields: page start, page end and ISSN. Therefore it is possible to guarantee the absence of duplicates. Results The data gathered in Impactia becomes available to the administrative teams and hospitals managers, through an easy web page that allows them to know at any moment, and with just one click, the detailed information of the scientific output of their hospitals, including useful graphs such as percentage of document types, journals where their scientists usually publish, annual comparatives, bibliometric indicators and so on. They can also compare the different centres of the SSPA. Impactia allows the user to download the data from the application, so that he can work with this information or include them in their centres’ reports. This application saves the health system many working hours. It was previously done manually by forty one librarians, while now it is done by only one person in the BV-SSPA during two days a month. To sum up, the benefits of Impactia are: It has shown its effectiveness in the automatic classification, treatment and analysis of the data. It has become an essential tool for all managers to evaluate quickly and easily the scientific production of their centers. It optimizes the human resources of the SSPA, saving time and money. It is the reference point for the Department of R+D+i to do the scientific health staff evaluation.

Bibliotecaris de recerca en un entorn virtual: noves habilitats, nous serveis

En aquest article es posen de manifest tant les noves funcions adquirides pels bibliotecaris de recerca de la UOC com les noves competències que requereix aquest perfil professional, partint de l'experiència de la Biblioteca Virtual (BV) de la UOC. En un context de creació d'unitats de bibliometria, la BV de la UOC també ha trobat la seva manera d'integrar-se dins la Universitat a través dels seus estudis bibliomètrics i altres serveis de suport a la recerca. Un grup de bibliotecaris de recerca dóna suport als investigadors des de l'inici del procés de recerca fins a l'avaluació de la seva producció científica i, d'altra banda, també dóna suport en l'anàlisi de dades bibliomètriques per a la presa de decisions estratègiques de la Universitat.

Bibliotecarios de investigación en un entorno virtual: nuevas habilidades, nuevos servicios

En aquest article es posen de manifest tant les noves funcions adquirides pels bibliotecaris de recerca de la UOC com les noves competències que requereix aquest perfil professional, partint de l'experiència de la Biblioteca Virtual (BV) de la UOC. En un context de creació d'unitats de bibliometria, la BV de la UOC també ha trobat la seva manera d'integrar-se dins la Universitat a través dels seus estudis bibliomètrics i altres serveis de suport a la recerca. Un grup de bibliotecaris de recerca dóna suport als investigadors des de l'inici del procés de recerca fins a l'avaluació de la seva producció científica i, d'altra banda, també dóna suport en l'anàlisi de dades bibliomètriques per a la presa de decisions estratègiques de la Universitat.

Workshop on new strategies and tools for the eHealth library

The Andalusian eHealth Library (Biblioteca Virtual del Sistema Sanitario Publico de Andalucia, BV-SSPA), was created in June 2006. The 42 librarians who already worked for the Health System were integrated within this new system. The annual library meeting has been held every year since then, and in 2013 the EAHIL workshop held in Stockholm was the model to follow.