Office automation and white collar employment.

Mode of access: Internet.

First international organizational conference /

Held April 29-May 1, 1946, Chicago, Ill.

The Bank man.

Description based on: Vol. 1, no. 9 (Nov. 1906); title from cover.

Bulletin.

In July 1910 the Bulletin was absorbed by the Journal of the American bankers' association, and continued to be published in that periodical until 1918, when it again become independent under its former title: Bulletin of the American institute of banking.

Ueber die schweizerischen kaufmännischen angestellten und ihre organisationen ...

Inaug. diss.--Zürich.

Constitution

<1939-1963> "as adopted at the <19th-24th> convention" (varies slightly)

Proceedings of the convention.

Published: October 1919-October 1929 in its Union Postal Clerk; 19 - separately.

Non-English-speaking defendants in the magistrates court:a comparative study of face-to-face and prison video link interpreter-mediated hearings in England

This study compares interpreter-mediated face-to-face Magistrates Court hearings with those conducted through prison video link in which interpreters are located in court and non- English-speaking defendants in prison. It seeks to examine the impact that the presence of video link has on court actors in terms of interaction and behaviour. The data comprises 11 audio-recordings of face-to-face hearings, 10 recordings of prison video link hearings, semistructured interviews with 27 court actors, and ethnographic observation of hearings as viewed by defendants in Wormwood Scrubs prison in London. The over-arching theme is the pervasive influence of the ecology of the courtroom upon all court actors in interpretermediated hearings and thus on the communication process. Close analysis of the court transcripts shows that their relative proximity to one another can be a determinant of status, interpreting role, mode and volume. The very few legal protocols which apply to interpretermediated cases (acknowledging and ratifying the interpreter, for example), are often forgotten or dispensed with. Court interpreters lack proper training in the specific challenges of court interpreting, whether they are co-present with the defendant or not. Other court actors often misunderstand the interpreter’s role. This has probably come about because courts have adjusted their perceptions of what they think interpreters are supposed to do based on their own experiences of working with them, and have gradually come to accept poor practice (the inability to perform simultaneous interpreting, for example) as the norm. In video link courts, mismatches of sound and image due to court clerks’ failure to adequately track current speakers, poor image and sound quality and the fact that non-English-speaking defendants in pre-and post-court consultations can see and hear interpreters but not their defence advocates are just some of the additional layers of disadvantage and confusion already suffered by non- English-speaking defendants. These factors make it less likely that justice will be done.

Frontline agents of globalisation:the German merchant community in Glasgow, 1840s to 1914

During the second half of the nineteenth century, a German business community of about one hundred merchants and commercial clerks developed in Glasgow. Their trade networks extended not only to Germany but also to other world markets. The main arguments and findings of the microhistorical analysis include: numbers were significantly higher than previously assumed; endogenous recruitment based on ethnic and family ties was prevalent; migrants benefited from their migration-induced social capital (training, languages, intercultural competence) to fill a skills-gap in Britain; labour market competition at the junior career level was less pronounced than contemporaneous assessments suggested; naturalisation was taken out for purely pragmatic reasons; there was a sense of community at intra-ethnic level, but also with the local business elite. The case study is embedded into the larger context of Anglo-German economic relations and globalisation. A purely local perspective does not suffice to do justice to the wider significance of expatriate business communities in an age of economic globalisation.

Women's office workers demonstrate for affirmative action

General note: Title and date provided by Bettye Lane.

Processo de Abertura de Conta Bancária - Início da Relação entre Clientes e Instituições Bancárias

Mestrado em Contabilidade e Gestão de Instituições Financeiras

Map of the city of Brooklyn.

General-content double-line street map of Brooklyn city (Kings County, N.Y.) showing municipal ward numbers and horsecar lines.

City of Troy, N.Y. : from actual surveys /

City cadastral street map showing lot/tract lines, lot numbers, names of owners of rural tracts, building coverage, ward boundaries, and ward numbers.

Serviços e trabalho no sector bancário : Um estudo do (des)empenho e satisfação no trabalho em dois balcões de uma instituição bancária

Quem faz e garante a qualidade dos serviços prestados são as pessoas, muito mais do que os ambientes, os processos e as tecnologias. Nesse sentido, o nosso trabalho procurou analisar sociologicamente o (des)empenho e satisfação dos funcionários bancários, factores que conduzem à prestação de "serviços-produto" de qualidade, com um nível significativo de acompanhamento, evidenciando a relação entre a satisfação dos empregados e o correspondente reflexo na satisfação dos clientes. Através da análise de dois balcões de uma instituição bancária procurámos identificar os níveis de satisfação existentes e os factores envolvidos. Optámos por realizar um estudo de caso, descrevendo as características das agências, e procurámos identificar os factores sócio-organizacionais responsáveis pela satisfação/insatisfação dos empregados, abordando aspectos como a organização do trabalho, a qualidade de vida, os problemas de saúde/doença, os relacionamentos interpessoais, as remunerações, o reconhecimento. A "servicialização" de que a banca tem vindo a ser objecto, tal como outros sectores económicos, foi igualmente abordada na nossa investigação, analisando-se a relação de serviço e o modelo de competência preconizados no sector bancário, actualmente reconhecido como um sector dedicado à prestação de "serviços-produto". Os processos informais que medeiam as regras e as práticas concretas de trabalho, enquanto "espaços sociológicos" nos quais se concretizam diferentes formas de negociação, continuamente accionadas pelos actores (trabalhadores bancários), também foram objecto de observação, dada a sua importância como geradores de possibilidades de redefinição dos limites e alcance estratégico dos recursos do grupo profissional dos bancários. ABSTRACT; People are responsible for the quality of services, much more than ambient, procedures and technologies. Our project tried to analyse through the sociological point of view the performance and satisfaction of bank employees and the factors which are responsible for “services-product" of quality, with high attendance standing out the relation between employees’ satisfaction and clients' satisfaction. Analysing two branches of a bank we tried to identify the satisfaction level and other connected factors. We opted to make a case study describing the branches' characteristics, trying to identify the socio-organizational responsible factors for satisfactionIno satisfaction of employees, dealing with aspects such as work organization, life quality, health/illness complaints, employees’ relationship, wages and reconnaissance. The bank sector and other financial sectors are becoming a "service area", so, our research pointed out the service relations and the competence model seen in the bank sector. The "actors" (bank employees) were observed and interviewed, because they are the main responsible for the informal procedures, the norms and practical work methods, inside the “sociological spaces” where different negotiation procedures occurred, generating new limits and strategic ranges for the resources of the professional group of bank clerks.

Fortress Monroe, Old Point Comfort, and Hygeia Hotel, Va. /

"Entered according to Act of Congress in the year 1861 by E. Sachse & Co. in the Clerks Office of the District Court of Maryland."