941 resultados para Tourism management


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Stan Karapetrovic és catedràtic d’Enginyeria Mecànica a la Universitat d’Alberta, al Canadà. És responsable del desenvolupament d’un procés per a la gestió de les normes de serie ISO 9000 i treballa en les normes ISO 10001, 10002 i 10003, que pretenen millorar la satisfacció dels clients. Karapetrovic ha vingut a la Universitat de Girona, convidat pel professor Martí Casadesús, per impartir classe en els màsters Bussines Innovation and Technology Management i European Master in Tourism Management

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Els màsters Erasmus Mundus (MEM) són avaluats i reconeguts per la Unió Europea com a màsters exclusius i d’excel·lència. Fomenten la mobilitat dels estudiants gràcies a una generosa dotació de beques, i també fomenten la mobilitat dels professors, perquè s’atorguen partides específiques per atreure’n d’altres universitats. Però, encara millor: es pot ser universitat coordinadora d’un MEM, la qual cosa vol dir que, a l’excel·lència en la recerca i en la docència, s’afegeix la de la qualitat en la gestió. La Universitat de Girona, a través de l’European Master in Tourism Management, ha aconseguit ser la universitat coordinadora del primer MEM europeu en turisme

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La evolución de los enfoques de la cooperación internacional y de los procesos de internacionalización de las ciudades han contribuido activamente al desarrollo territorial. Los hermanamientos como una herramienta clave para el intercambio social, político, económico, técnico y académico entre ciudades, se han convertido en uno de los métodos más utilizados para el accionar internacional. Bajo ese contexto, se analizará la influencia del proceso de internacionalización de Santa Marta en la implementación del hermanamiento “Sister Cities” con Miami Beach. Lo anterior, pretende demostrar que el proceso de internacionalización de la ciudad de Santa Marta, desde 1989 hasta la actualidad, ha influido directamente en el hermanamiento entre las dos ciudades, obviando oportunidades y beneficios. Finalmente, a partir del resultado de la investigación se sugerirá una alternativa de solución para la optimización del acuerdo entre las dos ciudades.

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In the contemporary tourism industry, the competitive game is between destinations. Tourism operations struggle to remain competitive on the international market and their success depends to a large extent on other complementary and competing tourism organizations at the destination. It is the sum of the total tourism offerings at the destination which determines its attractiveness. This research explores tourism collaboration process as a means of generating destination competitiveness. The focus of the research is on the enhancing factors which contribute to the success of the collaboration and to the development of quality tourism products. The research studies the case of Biking Dalarna, a collaboration of different organizations at five biking destinations in Dalarna, Sweden. Its purpose is to develop biking tourism in the region and to make Dalarna into Sweden’s leading biking destination. It is a qualitative research; the empirical data was collected through in depth interviews with representatives of six Biking Dalarna member organizations. The qualitative data collected from the participants provides inside look into the members reflections and experience of collaborating. The findings of this research demonstrate how collaboration has improved the biking product in Dalarna and promoted solutions to development problems. The research finds the good relationship between the collaborating actors and the involvement and leadership of the regional tourism management organization as the most contributing factors to the success of Biking Dalarna. The research also suggests that a third desired outcome of collaboration, improved marketing attributes was yet to be achieved in the case of Biking Dalarna.

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The tourist use of Santana cave provides a row of environmental damages, compromising partially the pristine conditions. Among the measures adopted to avoid this situation, this issue presents a contribution for the physical limits to tourist visitation and the indications for speleotouristic management. It was used the Cifuentes Carrying Capacity method and some basic principles of Visitors Impact Management Framework - VIM. The results show a Real Carrying Capacity (CCR) about 120 visits daily on the cave. The discussions raise a few hypotheses about the alteration in the method used and the temporal frequency between visitors groups, suggesting a provisional CCR of 117 and 135 visitors daily, respectively, during the week and in the weekends and holidays. The conclusions appoint the necessity of a conceptual revision in the Carrying Capacity methods, mainly about its adaptation for tourist management in caves. In the case studied, it is suggested the immediate beginning of environmental monitoring of the cave, to verify the plausibility from proposed visitation limits and the possible contributions for to mitigate the environmental impacts from speleotourism.

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Pós-graduação em Geografia - IGCE

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Nature based tourism is becoming more popular because it is perceived as a solution to the conflict between conservation and economic exploitation. Nevertheless, it is known to cause several effects. This paper reports findings whereby monitored tourism avoids triggering adverse effects for social cichlid fish species, Crenicichla lepidota. Measures used included aggression toward territorial intruders and the number of nests built in pristine reference areas for monitored and in non-monitored tourist areas. We observed suppressed aggressive behavior and suppressed nesting only in the non-monitored area. We conclude that by monitoring visits, and using techniques including avoiding stepping on the river bed, reducing the number of visitors, prohibiting fish feeding and protecting riparian vegetation, it is possible to avoid the enduring damage caused by nature tourism. (C) 2014 Elsevier Ltd. All rights reserved.

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The research intended to analyze the adoption process of the green certification "Leadership in Energy and Environmental Design" (LEED) from the hotel sector establishments that has already adopted it. For its concretization it was proceeded a bibliographical research, secondary fact-gathering in journals, institutional sites and documentaries, and primary fact-gathering by means of semi structured interviews carried out with responsible people of the certified hotels and of the responsible entity of the certification in Brazil (Green Building Council Brazil). There were 21 interviewee, being 02 of the GBC Brazil and 19 of means of lodging (31% of the certified). For data analysis, it was utilized content analysis technique with the aid of ATLAS.ti software. The results permitted to identify the chronology of the processes of certification and the profile of the hotel categories that adopt the LEED program. Beyond that, the interviews enabled the discussion of the initial motivations for seeking the certification, as well the advantages and the obstacles perceived regarding its adoption.

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Today, there are over 200 World Natural Heritage (WNH) sites. Although the original aim of the World Heritage (WH) Convention was to spark off concerted international efforts to preserve sites of outstanding and universal value, today a multitude of expectations rests on WNH sites in terms of conservation, tourism, management and regional development. This paper identifies the effects of WNH status on sustainable regional development and the driving factors behind these effects. The results are based on a global survey of WNH sites and qualitative interviews with key WNH personnel. The paper shows that WNH status can be an important trigger for sustainable regional development, but its effectiveness depends on a number of intricately interwoven ‘soft’ success factors. Clearer policies and management guidelines, as envisaged by UNESCO, are crucial to achieving a balance between conservation and development.

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Planteamiento de un Nuevo enfoque metodológico para incorporar la prospectiva en la planificación de destinos turísticos de sol y playa.

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As várias teorias acerca da estrutura de capital despertam interesse motivando diversos estudos sobre o assunto sem, no entanto, ter um consenso. Outro tema aparentemente pouco explorado refere-se ao ciclo de vida das empresas e como ele pode influenciar a estrutura de capital. Este estudo teve como objetivo verificar quais determinantes possuem maior relevância no endividamento das empresas e se estes determinantes alteram-se dependendo do ciclo de vida da empresa apoiada pelas teorias Trade Off, Pecking Order e Teoria da Agência. Para alcançar o objetivo deste trabalho foi utilizado análise em painel de efeito fixo sendo a amostra composta por empresas brasileiras de capital aberto, com dados secundários disponíveis na Economática® no período de 2005 a 2013, utilizando-se os setores da BM&FBOVESPA. Como resultado principal destaca-se o mesmo comportamento entre a amostra geral, alto e baixo crescimento pelo endividamento contábil para o determinante Lucratividade apresentando uma relação negativa, e para os determinantes Oportunidade de Crescimento e Tamanho, estes com uma relação positiva. Para os grupos de alto e baixo crescimento alguns determinantes apresentaram resultados diferentes, como a singularidade que resultou significância nestes dois grupos, sendo positiva no baixo crescimento e negativa no alto crescimento, para o valor colateral dos ativos e benefício fiscal não dívida apresentaram significância apenas no grupo de baixo crescimento. Para o endividamento a valor de mercado foi observado significância para o Benefício fiscal não dívida e Singularidade. Este resultado reforça o argumento de que o ciclo de vida influência a estrutura de capital.

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El objetivo de este trabajo es exponer algunas de las claves que explican los impactos ambientales de la actividad turística en la costa mediterránea española. Se analiza la instrumentalización del turismo por parte de la industria de la construcción a partir de la implementación de una serie de pautas de actuación puestas al servicio de un principio básico: el sometimiento de la conservación de los espacios naturales más frágiles y valorados a los intereses del capitalismo inmobiliario. Este argumento se ilustra mediante la exposición, desde una perspectiva histórica, geográfica y sociológica, de las dinámicas presentes en Calpe y Torrevieja: dos municipios de la Provincia de Alicante, situada en la Comunidad Valenciana, en el sudeste de España.

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Este estudio se enmarca en el análisis de las nuevas políticas de innovación aplicadas al turismo en España. El objetivo fundamental es evaluar la política reciente de apoyo a la creación y consolidación de Agrupaciones Empresariales Innovadoras en el ámbito del turismo, el Programa AEIs, atendiendo a su singularidad, las características de las AEIs resultantes y la valoración de sus responsables. El análisis ofrece luces y sombras y concluye con argumentos para repensar este tipo de políticas, así como con elementos de discusión interesantes en torno a la innovación derivada de los procesos de colaboración en turismo.

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In a context of intense competition, cooperative advertising between firms is critical. Accordingly, the objective of this article is to analyze the potential differentiated effect of advertising on two basic consumption patterns: individual products (i.e. hotel, restaurant) vs. bundle (i.e. hotel + restaurant). This research adds to the extant literature in that, for the first time, this potential differentiated effect is examined through a hierarchical modelling framework that reflects the way people make their decisions: first, they decide whether to visit or not a region; second, whether to purchase an advertised product in that region; and third, whether to buy products together or separately at the region. The empirical analysis, applied to a sample of 11,288 individuals, shows that the influence of advertising is positive for the decisions to visit and to purchase; however, when it comes to the joint or separate consumption, advertising has a differentiated effect: its impact is much greater on the joint alternative (“hotel + restaurant”) than the separate options (“hotel” and “restaurant”). Also, the variable distance moderates the advertising effect.